C - Cybernet Limited Warranty - Cybernet CyberMed S22 User Manual

C - Cybernet Limited Warranty

What the warranty covers
Cybernet warrants its products to be free from defects in material and workmanship
during the warranty period. If a product proves to be defective in material or
workmanship during the warranty period, Cybernet will, at its sole option, repair or
replace the product with a similar product. Replacement product or parts may include
remanufactured or refurbished parts or components. The replacement unit or
component will be covered by the balance of the time remaining on the customer's
original limited warranty. Cybernet provides no warranty for the third-party software or
hardware included with the product or installed by the customer.
Lithium Batteries
Lithium batteries in all monitors, tablets, and All in One computers carry a one-year
warranty regardless of warranty on the main device. Please see the Battery
Maintenance Guide to prevent battery damage due to long term storage.
▪
Commercial Grade models vary by product. Cybernet offers up to five years of
warranty. Contact your Cybernet sales representative for additional details.
▪ Cybernet Medical Grade Computers come with a three-year warranty as of
1/1/2013 and customers can purchase additional two years for total of five years.
▪
Cybernet accessory products come with 30 days warranty. Limited warranties
vary by product. Contact your Cybernet sales representative for additional
details.
▪
Warranty on LCD & LED panels used in our All-in-One Products are 1-year
warranty for dead pixels that meet the following criteria: 5 bright sub-pixels, 7
dark sub-pixels, or a combination of 7.
How to get warranty service
Cybernet's warranty support hours are Monday through Friday, 8:00 AM to 5:00 PM,
Pacific Time. If you are outside the United States or in a different time zone, you can
begin the process of requesting warranty service via our support request form.
For information on obtaining warranty service, call your Cybernet dealer or Cybernet.
Cybernet's Customer Support telephone number is 1-888-834-4577.
DOC ID: 16000200