Troubleshooting - Electrolux EHF6342XOK User Manual

• Always use cookware with a clean
base.
• Scratches or dark stains on the
surface have no effect on how the hob
operates.
• Use a special cleaner suitable for the
surface of the hob.
• Use a special scraper for the glass.
7.2 Cleaning the hob
• Remove immediately: melted plastic,
plastic foil, sugar and food with sugar,
otherwise, the dirt can cause damage
to the hob. Take care to avoid burns.

8. TROUBLESHOOTING

WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem
You cannot activate or op‐
erate the hob.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactiva‐
ted.
Use a special hob scraper on the
glass surface at an acute angle and
move the blade on the surface.
• Remove when the hob is
sufficiently cool: limescale rings,
water rings, fat stains, shiny metallic
discoloration. Clean the hob with a
moist cloth and a non-abrasive
detergent. After cleaning, wipe the
hob dry with a soft cloth.
• Remove shiny metallic
discoloration: use a solution of water
with vinegar and clean the glass
surface with a cloth.
Possible cause
The hob is not connected
to an electrical supply or it
is connected incorrectly.
The fuse is blown.
You do not set the heat
setting for 10 seconds.
You touched 2 or more
sensor fields at the same
time.
Pause operates.
There is water or fat stains
on the control panel.
You put something on one
or more sensor fields.
ENGLISH
Remedy
Check if the hob is correct‐
ly connected to the electri‐
cal supply. Refer to the
connection diagram.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
Activate the hob again and
set the heat setting in less
than 10 seconds.
Touch only one sensor
field.
Refer to "Daily use".
Clean the control panel.
Remove the object from
the sensor fields.
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