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□ Request that you read all warranty
information and explain any provision not
clearly understood.
□ Ensure you receive the Warranty Packet.
Your dealer can assist you in completing
the OEM warranty cards or registrations,
and locate any required component model
or serial numbers.
□ Complete
and
Registration and Customer Delivery Form"
to Jayco within 10 days of delivery to
activate the applicable warranty coverage.
The Jay Flight Bungalow Park Trailer
Limited Warranty is activated only after
Jayco receives a signed and dated "Warranty
Registration and Customer Delivery Form"
from your dealer.
S
UGGESTIONS
F
O
S
OR
BTAINING
ERVICE
The independent dealers authorized to sell
Jayco park trailers are also there to provide
service after the sale. We work closely with
them in an effort to keep you satisfied. To
help ensure your dealer provides the level of
service
you
expect,
suggestions we would like to make:
Contact your dealer at once... Do not wait
until you are ready to use your park trailer.
Your dealer may not be able to service it
immediately and/or the repair may require
parts be ordered. The dealer's service
department is busiest on Mondays, Fridays
and before the holidays.
Prepare for the appointment... If you are
having warranty work performed, be sure to
have the right papers with you. Take your
warranty folder and have your vehicle
information available. Not all the work to be
performed may be covered by the warranty;
discuss additional charges with the dealer's
service management.
Prepare a list... Provide your dealer with a
written list of specific repairs needed. It is
important that you provide any vehicle repair
history to the dealer's service manager. Keep
a maintenance log of your park trailer service
return
the
"Warranty
here
are
some
WARRANTY & SERVICE
history. This can often provide a clue to the
current issue.
Be reasonable with your requests... If you
leave a list with several items and you need
your park trailer returned back by a specific
time, discuss the situation with the dealer's
service management and list your items in
order of priority. This may include making a
second appointment for work not completed
or parts that the dealer may need to order.
Don't expect to look over the technician's
shoulder... Please do not be offended if you
are told you cannot watch the work being
done. Some insurance requirements forbid
admission of customers to the service area.
Inspect the work performed... Finally, check
out the service or repair job when you pick up
your park trailer. Notify the dealer's service
management
immediately
dissatisfaction. If you cannot return your park
trailer immediately for repair, make an
appointment as soon as possible.
Please be aware that all repair businesses
require notification of any issues with their
repairs within a specified time limit. Make sure
you are familiar with your dealer or park trailer
repair center's repair policies.
C
R
USTOMER
ELATIONS
Jayco, has empowered its dealers to make
warranty and repair decisions. If a special
circumstance occurs that requires information
from Jayco, we have asked your dealer's
service management to make the contact on
your behalf. This is why you should always
talk to your dealer's service management
first.
When making contact with your dealer,
please provide the following information:
□ Your name, location and phone number.
□ Your
park
trailer
identification number (VIN).
□ Your date of purchase.
□ The name of your selling dealer.
o If different from above, the contact
information for the park trailer repair
SECTION 1
of
any
17-digit
vehicle
3
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