Servicing Policy And Return Of Equipment - Comba Telecom RF-9122 Equipment Manual

EQUIPMENT MANUAL FOR RF-9122 GSM900-GSM1800 FSR

0.9 SERVICING POLICY AND RETURN OF EQUIPMENT

The repair of individual units and modules of this equipment is not considered practicable without
factory facilities. It is, therefore, the policy of Comba whereby faulty units or modules are returned to
the local agent for repair.
To enable an efficient, prompt after sales service to be provided for the diagnosis, repair and return
of any faulty equipment, please comply with the following requirements.
Items to be sent for repair should be packaged so as to provide both electrostatic and physical
protection and a Repair Material Authorization (a sample of this is in appendix) completed giving the
required information
This request must be included with the item for repair, items for repair should be sent to the nearest
Comba office:
COMBA TELECOM SYSTEMS, LTD.
Hong Kong Office
Address: Room 1503-10 Delta House, 3 On Yiu Street, Shatin, Hong Kong.
Tel: + 852 2636 6861
Fax: + 852 2637 0966
Email: combahk@comba-telecom.com
Singapore office
Address: 865 Mountbatten Road #05-43, Katong Shopping Centre, Singapore 449408
Tel: + 65 6345 4908
Fax: + 65 6345 1186
Email: combasg@comba-telecom.com
Sweden Office
Address: Comba Telecom Systems AB, Gustavslundsvagen 147, S- 167 51 Bromma,
Stockholm, Sweden
Tel: +46 8 25 38 70
Fax: +46 8 25 38 69
Email: info@comba-telecom.se
China R&D and Manufacturing Base
Address: No.6, Jinbi Road, Guangzhou Economic and Technological Development
District, Guangzhou, China.
Tel: + 86 20 8222 5788
Fax: + 86 20 8222 6121
Email: combagz@comba-telecom.com
RF-9122T18 QE
ENU Status : 1-0-0
Copyright - refer to title page Page 10