Troubleshooting; Information Codes - Samsung NV70K2340RS User & Installation Manual

Troubleshooting

Problem
The oven does not • If the door is often
cook properly. opened during cooking
Steam cleaning does • This is because the
not work. temperature is too high.
30 English
NV70K2340RS_EE_DG68-00761A-00_EN.indd 30
Cause Action
• Do not frequently open
the door unless you
are cooking things that
need to be turned. If you
frequently open the door,
the interior temperature
will be lower and this
may affect the results of
your cooking.
• Cool the oven and then
use

Information codes

If the oven fails to operate, you may see an information code on the display. Check
the table below and try the suggestions.
Code Meaning
C-d1 Door lock malfunctions
C-20
C-21 Sensor malfunctions
C-22
Only occurs during EEPROM Read/
C-F1
Write
If there is no communication
C-F0
between the main PCB and sub PCB
Occurs when a communication
C-F2 problem is maintained between the
Touch IC <-> Main or Sub micom
Button problem
C-d0 Occurs when a button is pressed
and held for a period of time.
Safety shutoff
Oven has continued operating at
a set temperature for an extended
S-01 time.
• Under 105 °C - 16 hours
• From 105 °C to 240 °C - 8 hours
• From 245 °C to Max - 4 hours
Action
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect. If the problem
is not fixed, please contact a
service centre.
Turn off the oven and then restart.
If the problem continues, turn off
all power for 30 seconds or more
and then reconnect. If the problem
is not fixed, please contact a
service centre.
Clean the buttons and make sure
there is no water on/around them.
Turn off the oven and try again. If
the problem continues, contact a
local Samsung service centre.
This is not system failure. Turn off
the oven and remove food. Thenm
try again normally.
2/1/2016 4:22:37 PM