Lenovo ThinkSystem ST50 V2 Setup Manual page 114

1. If the server has been installed, moved, or serviced recently, or if this is the first time the embedded
hypervisor is being used, make sure that the device is connected properly and that there is no physical
damage to the connectors.
2. See the documentation that comes with the optional embedded hypervisor device for setup and
configuration information.
3. Make sure that software that is installed in the device works on another server to ensure that the device
works properly.
4. Check
https://static.lenovo.com/us/en/serverproven/index.shtml
device is supported by the server.
5. Make sure that the embedded hypervisor device is included in the list of available boot options. To view
the list of boot sequences, go to Setup Utility, select Startup ➙ Boot Priority Order.
6. Check
http://datacentersupport.lenovo.com
hypervisor and the server.
Server cannot recognize a drive
Complete the following steps until the problem is solved.
1. Check the system event log and resolve any related problems. To view the system event log, go to
Setup Utility and select Security ➙ System Event Log ➙ View System Event Log.
2. Make sure that:
• The drive is supported by the server (see
• The drive is properly installed with signal and power cables properly connected.
3. Make sure the drive is enabled. Go to Setup Utility and select Devices ➙ ATA Drive Setup to see if the
drive in question is enabled. If not, enable it.
4. If the server comes with LXPM Lite, go to Diagnostics ➙ HDD test to perform diagnostics on the drives.
Replace the drive that is displayed as faulty. Otherwise, skip to the next step.
5. Remove the drives until the system reaches minimal drive requirement; then, add one drive and restart
the server, and repeat the step if the problem does not recur. If the problem occurs after addition of a
drive, replace it.
See "Specifications" on page 3 for the minimal configuration for debugging.
Displayed system memory less than installed physical memory
Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then,
wait 10 seconds before restarting the server.
Complete the following steps until the problem is solved.
1. Check the system event log and resolve any related problems. To view the system event log, go to
Setup Utility and select Security ➙ System Event Log ➙ View System Event Log.
2. Make sure that:
• The DIMMs are supported by the server (see
• The DIMMs are properly installed. Examine if there is any gap between the connector and the DIMM.
Remove and install the DIMM if there is any.
3. If the server comes with Lenovo XClarity Provisioning Manager Lite, go to Diagnostics ➙ Memory test
to perform diagnostics on the DIMMs. Replace the DIMM that is displayed as faulty. Otherwise, skip to
the next step.
ThinkSystem ST50 V2 Setup Guide
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to validate that the embedded hypervisor
for any tech tips (service bulletins) related to the embedded
https://static.lenovo.com/us/en/serverproven/index.shtml
https://static.lenovo.com/us/en/serverproven/index.shtml
).
).