Troubleshooting - Dometic M65-700 Instruction And Operation Manual

Sanitation toilets. gravity-discharge toilet.
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Troubleshooting

9 Troubleshooting
I
It is recommended to always wear personal
protective equipment, such as gloves, goggles,
or safety glasses when servicing any sanitation
products.
Problem
The water does not stay
in the bowl.
The flush ball does not
close completely.
The water does not
shut off in the toilet.
Water does not enter
the bowl properly
Water leaking from the
water valve
Water is leaking from
the rear of the bowl
Part of the water valve assembly
1
10
Possible Cause
The base to bowl band clamp is loose.
There is an improper seal around the flush ball
due to dirt or debris on the underside of the
flush ball seal.
The flush ball seal is worn or damaged.
Worn or damaged flush ball
The base to bowl band clamp is over-tightened
and causing too much tension on the flush seal
and flush ball.
The spring cartridge is weak or defective.
Dirt is lodged in the water valve seal
The lever is bent down, holding the water valve
open.
The water valve is worn or defective.
The spring cartridge is weak or defective.
Low water pressure
Clogged water valve
Loose connection
Worn or defective water valve
Water line connection is not seated properly
Stripped threads on the inlet fitting
Water valve seal
is worn or missing
1
Water valve body is cracked
Loose water supply hose connection
Loose check valve assembly
Worn or defective check valve
Cracked or defective bowl
The following table lists some of the possible issues
that might be encountered when the toilet is in use, the
possible causes of these issues, and the recommended
actions that should be taken to remedy the issues.
Tighten the band clamp adjustment nut.
1. Inspect the flush ball and the underside of the flush
ball seal for dirt or debris.
2. Clean if necessary.
1. Inspect the flush ball seal for wear or damage.
2. Replace the flush ball seal if necessary.
1. Inspect the flush ball for wear or damage.
2. Replace the flush ball if necessary.
Loosen the band clamp adjustment nut.
1. Press the pedal then quickly let go.
2. If the pedal does not snap back, replace the spring
cartridge.
Disassemble and clean the water valve.
1
Bend the front of the lever up approximately
0.1 in. (2 mm).
Replace the water valve assembly.
1. Press the pedal then quickly let go.
2. If the pedal does not snap back, replace the spring
cartridge.
Check the incoming water pressure. See
"Specifications" on page 6.
Remove and clean the filter screen.
Tighten the bottom cap, inlet fitting
hose band clamp.
Replace the water valve assembly.
1. Ensure that the threads on the inlet fitting are not
cross-threaded.
2. Tighten the connection.
Replace the water valve assembly.
Tighten the water supply hose connections.
Tighten the check valve-to-bowl connection.
Replace the check valve assembly.
Replace the bowl.
Gravity-discharge Toilet
Recommended Solution
1
, and discharge
1
EN

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M65-5000

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