Dish Network DuoDVR ViP 722k User Manual page 144

Caller ID
What Is Happening
Caller ID is not working.
Telephone for Voice/Data/FAX
What Is Happening
While you are making a
telephone call, you hear
"clicks."
You pick up the telephone to
make a call, but you do not hear
a dial tone.
Your computer or FAX machine
tries to send a FAX or modem
transmission, but fails.
Your computer or FAX machine
was receiving a FAX or modem
transmission, but an error
occurred.
Possible Reason
• You do not have Caller ID
service from your local phone
company.
• Your phone line is not
connected to the phone jack
on the back of the receiver.
• You do not have the Caller ID
option enabled.
Possible Reason
The receiver may have tried to
send Pay-Per-View purchase
information to DISH Network
using your phone line. When the
receiver found that the telephone
was busy, it automatically
disconnected.
The receiver was sending Pay-
Per-View purchase information
to DISH Network using your
phone line. When the receiver
found that the telephone was
busy, it automatically
disconnected.
The receiver was sending Pay-
Per-View purchase information
to DISH Network using your
phone line. When the receiver
found that the telephone was
busy, it automatically
disconnected. The fax or modem
found that there was no dial tone,
and cancelled the transmission.
The receiver may have tried to
send Pay-Per-View purchase
information to DISH Network
using your phone line during the
fax or modem call. When the
receiver found that the telephone
was busy, it automatically
disconnected. This generated
"clicks" that caused an error in
the FAX or modem transmission.
Troubleshooting Tables
What to Do
• Verify that Caller ID is a service provided by your
local phone company and you have subscribed to
it.
• Verify that you have connected the phone line to
the phone jack on the back of the receiver.
MENU
• Press the button on your remote. From
the Main Menu, select System Setup
Installation Caller ID
, and then
Enable Caller ID option.
What to Do
You do not have to do anything. You can always use
your telephone line, because the receiver
automatically hangs up if it finds the line is busy.
Hang up, and then pick up the telephone again to get
a dial tone.
Re-send the FAX or modem transmission.
Have the sender resend the FAX or modem
transmission.
Reference
, then
. Select the
135