Residential Customer Agreement - Dish Network 123698 User Manual

Appendix

Residential Customer Agreement

1. THE DISH NETWORK SERVICE
Page 78
THIS RESIDENTIAL CUSTOMER AGREEMENT IS EFFECTIVE UNTIL REPLACED.
THIS DOCUMENT DESCRIBES THE TERMS AND CONDITIONS UNDER WHICH
DISH NETWORK WILL PROVIDE ITS SERVICE TO YOU. IF YOU DO NOT ACCEPT
THESE TERMS AND CONDITIONS, PLEASE NOTIFY US IMMEDIATELY AND WE
WILL CANCEL YOUR SERVICE. IF YOU ARE A NEW DISH NETWORK
CUSTOMER, YOUR ACTIVATION OF A DISH NETWORK ACCOUNT AND RECEIPT
OF DISH NETWORK SERVICES SHALL CONSTITUTE YOUR ACCEPTANCE OF
THIS AGREEMENT AND ITS TERMS AND CONDITIONS WILL BE LEGALLY
BINDING UPON YOU.
IF YOU ARE AN EXISTING DISH NETWORK CUSTOMER, YOUR CONTINUED
RECEIPT OF DISH NETWORK SERVICES FOLLOWING RECEIPT OR PUBLICATION
BY DI SH NETWORK ON ITS WEB SITE OF THIS AGREEMENT SHALL
CONSTITUTE YOUR ACCEPTANCE OF ITS TERMS AND CONDITIONS, AND,
ACCORDINGLY, THEY WILL BE LEGALLY BINDING ON YOU.
Thank you for choosing DISH Network for your television service provider.
DISH Network is happy to answer any questions you may have and to provide you with
technical and other customer support through the following toll-free number and email
address:
feedback@echostar.com
or you may write to:
Customer Service Center
and, for general knowledge, try our website at www.dishnetwork.com.
"DISH Network" is a trademark of EchoStar Satellite L.L.C.
A. Services Defined. DISH Network offers a wide variety of video and audio
programming and other services and we are constantly striving to add new services to our
lineup. For purposes of this Agreement the term "Services" shall mean the programming
available on DISH Network (whether subscription based or pay per view based) and any
other services that we may provide to consumers either now or in the future. For purposes
of this Agreement the terms "You" or "Your" refer to you, the DISH Network subscriber.
B. Programming Changes. Except as otherwise set forth in this Agreement, you may
change your programming selection at any time by notifying us. A fee may apply to such
changes (Change of Service Fee). In addition, you may be charged a fee (Service Access
Fee) if you fail to subscribe to one of DISH Network's basic programming packages which
include America's Top 60, America's Top 120, America's Top 180, DISH Latino or DISH
Latino Max.
1-800-454-0843
DISH Network
P.O. Box 33577
Northglenn, CO 80233