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Problem solving guide
The door will not open
Problem
The door cannot be
opened while a
programme is running.
At the end of the
programme or after a
programme
cancellation:
Extra cooling
appears in
the display.
The following appears
in the display:
The door lock is jammed.
Call Miele.
96
Possible cause and remedy
The door is locked during a programme.
Follow the instructions in "Washing – 6. Starting a
programme".
There is still water in the drum and the washer-dryer
is unable to drain.
Clean the drain filter and the drain pump as
described in "Opening the door in the event of a
blocked drain outlet and/or power cut".
The water level in the drum is too high.
Cancel the programme. The water will be pumped
away.
For safety reasons, the door cannot be opened if the
temperature in the drum exceeds 55°C during
washing or 70°C during drying.
Wait until the temperature in the drum has
decreased and the message has gone out in the
display.
The door lock has jammed.
Call Miele.
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