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Dell INSPIRON W01C002 Setup Manual

Dell laptop user manual.
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    INSPIRON ™ SETUP GUIDE Regulatory model: W01C series Regulatory type: W01C001; W01C002...

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    Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell , the DELL logo, YOURS IS HERE , Inspiron , Solution Station , and DellConnect are trademarks of Dell Inc.;...

  • Page 5: Table Of Contents

    Dell DataSafe Online Backup ... . 41 Dell Dock ......42 Solving Problems .

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    Before You Call......73 Contacting Dell......75 Finding More Information and Resources .

  • Page 7: Setting Up Your Inspiron One

    Express Service Code are located on a label at the back of your computer. Use the Service Tag or Express Service Code to identify your computer when you access the Dell Support website or contact technical support. Before Setting Up Your Computer...

  • Page 8: Connect The Keyboard And Mouse

    Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the computer. NOTE: If you purchased a wireless keyboard and mouse along with your computer, connect the USB receiver to the USB connector. For more information, see the documentation that shipped with the wireless keyboard and mouse.

  • Page 9: Connect The Ac Adapter

    Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector. WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to a power strip or electrical outlet may cause fire or permanent damage to your computer.

  • Page 10: Connect The Network Cable (optional)

    Setting Up Your Inspiron One Connect the Network Cable (Optional)

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    A network connection is not required to complete this computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a home cable modem or Ethernet jack), you can connect it now. NOTE: Use only an Ethernet cable (RJ45 connector) to connect to the network connector.

  • Page 12: Adjust The Computer Stand

    Adjust the Computer Stand WARNING: Do not use the stand to carry the computer or tilt the computer upside down. Pull the stand to adjust the display to a comfortable viewing angle. A distinct click is heard when the stand is opened or closed.

  • Page 13: Set Up The Tv Tuner (optional)

    Set Up the TV Tuner (Optional) You can watch TV on your computer by connecting either a TV/digital antenna cable or a set-top box to your computer. Set Up Using a Set-Top Box 1. Peel the protective cover from the IR transmitter and adhere the IR transmitter to the IR sensor on the set-top box.

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    Setting Up Your Inspiron One 3. Connect the RF cable to the RF-out connector on your set-top box and to the antenna-in connector on your computer. NOTE: The RF cable does not ship with your computer and must be purchased separately.

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    Setting Up Your Inspiron One 4. Turn on your computer. → All Programs→ Windows Media Center→ Tasks→ settings→ TV. 5. Click Start 6. Follow the instructions on the screen.

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    Setting Up Your Inspiron One Set Up Using a TV/Digital Antenna Cable 1. If not already inserted, insert the B-CAS card into the B-CAS card slot on your computer (Japan only). 1 B-CAS card...

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    Setting Up Your Inspiron One 2. Connect the TV/digital antenna cable to the antenna-in connector on your computer. 3. Turn on your computer. → All Programs→ Windows Media Center→ Tasks→ settings→ TV. 4. Click Start 5. Follow the instructions on the screen.

  • Page 18: Press The Power Button

    Setting Up Your Inspiron One Press the Power Button...

  • Page 19: Set Up The Operating System

    Set Up the Operating System Your Dell computer is preconfigured with the operating system you selected at the time of purchase. Microsoft Windows To set up Microsoft Windows ® ® steps are mandatory and may take some time to complete. The Windows setup screens will take you through several procedures including accepting license agreements, setting preferences, and setting up an Internet connection.

  • Page 20: Create System Recovery Media

    You will require the following to create the system recovery media: • Dell DataSafe Local Backup • USB key with a minimum capacity of 8 GB or DVD-R/DVD+R/Blu-ray Disc NOTE: Dell DataSafe Local Backup does not support rewritable discs. ™...

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    1. Ensure that the AC adapter is connected (see “Connect the AC Adapter” on page 7). 2. Insert the disc or USB key in the computer. → All Programs→ Dell DataSafe Local Backup. 3. Click Start 4. Click Create Recovery Media.

  • Page 22: Connect To The Internet (optional)

    Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one at Setting Up a Wired Connection • If you are using a dial-up connection, connect the telephone line to the optional external USB modem and to the telephone wall connector before you set up your Internet connection.

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    Setting Up Your Internet Connection ISPs and ISP offerings vary by country. Contact your ISP for offerings available in your country. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.

  • Page 24: Set Up Wireless Display (optional)

    Driver Download and install the latest driver for “Intel Wireless Display Connection Manager” available at To set up wireless display on your computer: 1. Ensure that your computer is turned on. 2. Ensure that wireless is enabled. 3. Connect the wireless display adapter to the TV.

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    7. Select Scan for available displays. 8. Select your wireless display adapter from the Detected wireless displays list. 9. Enter the security code that appears on your TV. To enable wireless display: 1. Double-click the Intel Wireless Display ® icon on the desktop. The Intel Wireless Display window appears.

  • Page 26: Using Your Inspiron One

    Using Your Inspiron One This section provides information about the features available on your Dell Right View Features Volume increase button — Press to increase the volume level. Volume decrease button — Press to decrease the volume level. 7-in-1 Media Card Reader —...

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    Contact Dell (see “Contacting Dell” on page 75) for assistance. • Blinking amber — The computer is in sleep/standby mode or there might be an issue with the system board or the power supply. Contact Dell (see “Contacting Dell” on page 75) for assistance.

  • Page 28: Left View Features

    Left View Features...

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    1 Optical drive — Plays or records CDs, DVDs, and Blu-ray Discs (optional). For more information, see “Using the Optical Drive” on page 28. 2 Optical drive light — Blinks when you press the optical drive eject button or when you insert a disc and it is being read.

  • Page 30: Using The Optical Drive

    Using the Optical Drive CAUTION: Do not press on the disc tray when you open or close it. Keep the tray closed when you are not using the drive. CAUTION: Do not move the computer while playing or recording a disc. This optical drive plays or records CDs, DVDs, and Blu-ray Discs (optional).

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    Using Your Inspiron One 1 optical drive tray 2 spindle 3 disc 4 eject button...

  • Page 32: Back View Features

    Using Your Inspiron One Back View Features 2 3 4 5 6 7...

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    USB 2.0 connectors (4) — Connect to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. Line-out connector — Connects to a powered speaker or sound system. Network connector — Connects your computer to a network or a broadband device if you are using a wired network.

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    Using Your Inspiron One 8 9 10 11 12 13 14...

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    S/PDIF connector (optional) — Connects to amplifiers, speakers, or TVs for digital audio output through optical digital cables. 9 Composite video-in connector (optional) — Connects to the composite video-output connector on your video device such as a DVD player, camcorder, or gaming device. 10 Composite left audio-in connector (optional) —...

  • Page 36: Display Features

    Using Your Inspiron One Display Features 1 2 3 4 5...

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    1 IR receiver (optional) — Detects signals from an IR device such as a Dell TV remote control. 2 Camera — Built-in camera for video capture, conferencing, and chat. 3 Camera activity indicator — Indicates if the camera is on or off. A solid white light indicates camera activity.

  • Page 38: Using The Touch Screen (optional)

    Dell Stage. • Minimize — Drag the Dell Stage window to the bottom of the screen. • Personalize — Select the settings icon and then choose the desired option.

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    Facebook or Flickr when connected to the Internet. • DELL WEB — Provides a preview of up to four of your favorite web pages. Click or tap the web page preview to open it in the web browser.

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    Touch Screen Gestures (Optional) NOTE: Some of the gestures are application-specific and may not work outside the application. Zoom Allows you to increase or decrease the magnification of the screen content. Pinch — Allows you to zoom-in or zoom-out by moving two fingers apart or bringing them closer together on the screen.

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    Scroll Allows you to scroll through content. The scroll features include: Pan — Allows you to move the focus on the selected object when the entire object is not visible. Move two fingers in the desired direction to pan scroll the selected object. Scroll Vertical —...

  • Page 42: Software Features

    FastAccess Facial Recognition Your computer may have the FastAccess facial recognition feature. This feature helps keep your Dell computer secure by learning the unique appearance of your face and uses this to verify your identity to automatically supply login information when you would normally enter this information yourself (such as for logging on to a Windows account or secure websites).

  • Page 43: Dell Datasafe Online Backup

    TVs, projectors, and home theater equipment. Dell DataSafe Online Backup NOTE: Dell DataSafe Online may not be available in all regions. NOTE: A broadband connection is recommended for fast upload/download speeds.

  • Page 44: Dell Dock

    Dell Dock The Dell Dock is a group of icons that provides easy access to frequently-used applications, files, and folders. You can personalize the Dock by: • Adding or removing icons • Grouping related icons into categories Add a Category 1.

  • Page 45: Solving Problems

    If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 52 or “Contacting Dell” on page 75. WARNING: Only trained service personnel should remove the computer cover. See the Service Manual at for advanced...

  • Page 46: Touch Screen Calibration

    If the touch screen starts losing its sensitivity — • Calibrate the touch screen (see “Touch Screen Calibration” on page 44). • The touch screen may have foreign particles (such as sticky notes) that are blocking the touch sensors. To remove these particles: a.

  • Page 47: Beep Codes

    This series of beeps, called a beep code, identifies a problem. If this occurs, write down the beep code and contact Dell (see “Contacting Dell” on page 75) for assistance. NOTE: To replace parts, see the Service Manual at

  • Page 48: Network Problems

    Network Problems Wireless Connections If the wireless network connection is lost — The wireless router is offline or wireless has been disabled on the computer. • Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub).

  • Page 49: Power Problems

    • Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light on the AC adapter is on. • If the problem persists, contact Dell (see “Contacting Dell” on page 75). If the power light is solid white and the computer is not responding —...

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    • If the display is not responding, press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see “Contacting Dell” on page 75). If the power light is solid amber — The computer has detected an error during POST.

  • Page 51: Memory Problems

    • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • If the problem persists, contact Dell (see “Contacting Dell” on page 75). If you experience other memory problems —...

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    If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on the CD. If the computer stops responding or a solid blue screen appears —...

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    – Ensure that the program is installed and configured properly. – Verify that the device drivers do not conflict with the program. – If necessary, uninstall and then reinstall the program. – Write down any error message that is displayed to help in troubleshooting when contacting Dell.

  • Page 54: Using Support Tools

    To launch the application, click the notification area of your desktop. The Dell Support Center home page displays your computer’s model number, service tag, express service code, and service contact information. The home page also provides links to access:...

  • Page 55: My Dell Downloads

    NOTE: My Dell Downloads may not be available in all regions. Some of the software pre-installed on your new Dell computer do not include a backup CD or DVD. This software is available on the My Dell Downloads website. From this website you can download available software for reinstallation or create your own backup media.

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    CPU fan (see the Service Manual at System fan failure — System fan has failed. Contact Dell (see “Contacting Dell” on page 75) for assistance. Hard-disk drive failure — Possible hard-disk drive failure during POST. Contact Dell (see “Contacting Dell”...

  • Page 57: Hardware Troubleshooter

    A parameter out of range may or may not indicate a potential hard drive problem — S.M.A.R.T error, possible hard drive failure. Contact Dell (see “Contacting Dell” on page 75) for assistance. Hardware Troubleshooter If a device is either not detected during...

  • Page 58: Dell Diagnostics

    Dell Diagnostics If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 49 and run Dell Diagnostics before you contact Dell for technical assistance. It is recommended that you print these procedures before you begin.

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    Press any key to go to the Choose An Option window. If PSA is not invoked: Press any key to start Dell Diagnostics from the diagnostics utility partition on your hard drive and to go to the Choose An Option window.

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    Dell. 6. When the tests are complete, close the test screen to return to the Choose An Option window. 7. To exit Dell Diagnostics and restart the computer, click Exit. Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and Utilities disc may not ship with your computer.

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    <Enter>. 5. Type 1 to start the CD menu and press <Enter> to proceed. 6. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

  • Page 62: Restoring Your Operating System

    You can restore the operating system on your computer using any of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc to restore your operating system permanently deletes all data files on your computer. If possible, backup your data files before using these options.

  • Page 63: System Restore

    System Restore The Microsoft Windows operating systems ® ® provide a System Restore option which allows you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state.

  • Page 64: Dell Datasafe Local Backup

    CAUTION: Although Dell Datasafe Local Backup is designed to preserve the data files on your computer, it is recommended that you backup your data files before using Dell DataSafe Local Backup. NOTE: Dell DataSafe Local Backup may not be available in all regions.

  • Page 65: Dell Datasafe Local Backup Basic

    Factory Image Restore (see “Dell Factory Image Restore” on page 66) to restore your operating system. You can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer, while preserving the data files.

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    • Backup and restore your computer based on file types • Backup files to a local storage device • Schedule automated backups To upgrade to Dell DataSafe Local Backup Professional: 1. Double-click the Dell DataSafe Local Backup icon in the notification area of your desktop.

  • Page 67: System Recovery Media

    You can use the system recovery media, created using Dell DataSafe Local Backup, to return your hard drive to the operating state it was in when you purchased the computer while preserving the data files on your computer.

  • Page 68: Dell Factory Image Restore

    Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using Dell Factory Image Restore.

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    5. To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK. 6. Click Dell Factory Image Restore. The Dell Factory Image Restore welcome screen appears. NOTE: Depending upon your configuration, you may need to select Dell Factory Tools, then Dell Factory Image Restore.

  • Page 70: Getting Help

    Dell Support ( for help with installation and troubleshooting procedures. See “Online Services” on page 70 for a more extensive list of Dell Support online. 5. If the preceding steps have not resolved the problem, see “Before You Call” on page 73.

  • Page 71: Technical Support And Customer

    DellConnect DellConnect is a simple online access tool that ™ allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem, and repair it all under your supervision. For more information, go to

  • Page 72: Online Services

    Online Services You can learn about Dell products and services on the following websites: • • (Asian/Pacific countries only) • (Japan only) • (Europe only) • (Latin American and Caribbean countries) • (Canada only)

  • Page 73: Automated Order-status Service

    Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 74: Returning Items For Repair Under Warranty Or For Credit

    Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, ensure that you back up any data on the hard drive and on any other storage device in the product. Remove any and...

  • Page 75: Before You Call

    Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated- support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located at the back of your computer).

  • Page 76

    Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard,...

  • Page 77: Contacting Dell

    To contact Dell for sales, technical support, or customer service issues: 1. Go to 2. Select your country or region. 3. Select the appropriate service or support link based on your requirement. 4. Choose the method of contacting Dell that is convenient for you...

  • Page 78: Resources

    See: “System Recovery Media” on page 65 the back of your computer “Dell Diagnostics” on page 56 “My Dell Downloads” on page 53 the Service Manual at NOTE: In some countries, opening and replacing parts of your computer may void your warranty.

  • Page 79

    Regulatory Compliance Homepage at the back of your computer the Dell Support Center. To launch the Dell Support Center, click the notification area of your desktop icon in the...

  • Page 80: Specifications

    This section provides information that you may need when setting up, updating drivers for, and upgrading your computer. NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, see the About Your System section in the Dell Support Center. To launch the Dell Support Center, click the Computer Model...

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    Possible memory 2 GB, 3 GB, 4 GB, 6 GB, configurations and 8 GB NOTE: For instructions on upgrading the memory, see the Service Manual at Audio Audio controller Realtek ALC272 High Definition audio Speakers 2 x 4 watt speakers...

  • Page 82

    Video Inspiron 2305 Video controller ATI Mobility Radeon HD 4270 Inspiron 2310 Video controller Intel HD Graphics Discrete Video controller ATI Mobility Radeon HD 5470 Internal Connectors MXM3 one type-A slot PCIe two mini slots External Connectors Audio: Side panel ™...

  • Page 83: External Connectors

    External Connectors Antenna-in one MCX connector connector (optional) Infrared (IR) one connector blaster connector (optional) Media Card one 7-in-1 slot Reader Camera Pixel 2.0 megapixel Video resolution 640 x 480 at 30 fps (maximum) Battery Type 3 V CR-2032 lithium coin-cell Media Card Reader Cards supported Secure Digital (SD)

  • Page 84

    Display Type 23-inch Full HD WLED Maximum 1920 x 1080 resolution AC Adapter NOTE: Use only AC adapters specified for use with your computer. See the safety information that shipped with your computer. Input voltage 100–240 VAC Input current 1.5 A/2.3 A/2.5 A Input frequency 50–60 Hz Output power...

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    10% to 90% (maximum) (noncondensing) Maximum shock (for operating — measured with Dell Diagnostics running on the hard drive and a 2-ms half-sine pulse; for non-operating — measured with the hard drive in head-parked position and a 2-ms half-sine pulse):...

  • Page 86: Appendix

    Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation.

  • Page 87: Information For Nom, Or Official Mexican Standard (only For Mexico)

    The following information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V. Paseo de la Reforma 2620 - 11° Col. Lomas Altas 11950 México, D.F.

  • Page 88: Index

    Internet 19 Contacting Dell online 75 customer service 69 DellConnect 69 Dell Diagnostics 56 Dell Factory Image Restore 66 Dell Stage 36 Dell Support Center 52 Diagnostic Checklist 74 drivers and downloads 77 DVDs, playing and creating 41...

  • Page 89

    hard drive activity light 25 hardware problems diagnosing 55 Hardware Troubleshooter 55 help getting assistance and support 68 Internet connection 19 Internet Service Provider 19 Media Card Reader 24 memory problems solving 49 microphone connector 25 network connection fixing 46 power button and light 25 power problems, solving 47 problems, solving 43...

  • Page 90

    software features 40 software problems 49 solving problems 43 specifications 78 support e-mail addresses 70 support sites worldwide 70 System Messages 53 system reinstall options 60 TV tuner set up 11 ventilation, ensuring 5 warranty returns 72 Windows Program Compatibility Wizard 50 reinstall 60 setup 17 wired network...

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    Printed in the U.S.A. |

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