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Aqualisa VISAGE DIGITAL Installation Manual

Aqualisa VISAGE DIGITAL Installation Manual

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VISAGE
DIGITAL
INSTALLATION GUIDE

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Summary of Contents for Aqualisa VISAGE DIGITAL

  • Page 1 VISAGE DIGITAL ™ INSTALLATION GUIDE...
  • Page 2 CONCEALED COMPONENTS Gravity stored water systems only Mains fed and separately pumped water systems only EXPOSED COMPONENTS Gravity stored water systems only Mains fed and separately pumped water systems only Visage™ Digital Installation Guide 2...
  • Page 3: Safety Information

    IMPORTANT INFORMATION Safety information be earthed. Cables must be protected by a This appliance can be used by children aged suitably sized conduit or trunking to avoid risk from 3 years and above and persons with of damage and to allow removal for service and reduced physical, sensory or mental capabilities maintenance purposes.
  • Page 4 If at any stage please contact the appliance manufacturer before during installation you have any questions then installation commences. please contact the Aqualisa Customer Service Department on 01959 560010 for advice. DUE TO PERFORMANCE CHARACTERISTICS Connections...
  • Page 5: Declaration Of Conformity

    • Aerial to point away from the Quartz Smart Valve™. • Ensure the distance between the Quartz Smart Valve™ and the aerial is as large as possible. Installation videos are available on our website www.aqualisa.co.uk/installation-videos or alternatively, scan the QR code on the reverse of this guide.
  • Page 6 Isolation valves are supplied with the Quartz smart valve and to the Aqualisa website. Insulation material must not be placed diverter valve and must be fitted on both inlets and the blended under or on top of the Quartz Smart Valve™, the location should water outlet/ outlets.
  • Page 7 Place the Quartz Smart Valve™ on a solid mounting surface, and place the fixing feet into suitable positions. Mark, then drill and prepare suitable fixings before securing the Quartz Smart Valve™ to the mounting surface using the screws provided, (if suitable). Flush through both hot and cold supply pipes.
  • Page 8: Positioning The Controller

    CONTROLLERS - CONCEALED SHOWER Positioning the controller Think about the location of the controller. Avoid grout lines where possible to ensure good surface contact with the silicone seal of the mounting plate. Choose a suitable height so all users can easily see and use the controller. Ensure the data cable is the correct way round as both ends differ in type of connection used (transparent connector to the Quartz Smart Valve™).
  • Page 9 Drill and prepare the four wall fixings for the controller using the fixings provided, (if suitable). Run a thin bead of mastic within the mastic groove at the rear of the back plate. Feed the data cable through the back plate leaving a working end of at least 100mm.
  • Page 10 CONTROLLERS - EXPOSED SHOWER Positioning the controller Think about the location of the controller. Choose a suitable height so all users can easily see and use the controller. If the ceiling height is over 2.4m (8ft), a 550mm riser rail extension kit will be required. Contact our Customer Service Department to purchase a riser rail extension kit (part no: 910920).
  • Page 11 Place the rail bracket support pillar into the desired location ensuring that both the hose restraint and the handset holder are below the rail wall bracket position. Slide the fixing bracket over the rail and support pillar and mark the fixing points. Remove the fixing bracket and drill and prepare the fixing points, using the fixings provided (if suitable).
  • Page 12 Lining up the key way, push the data cable plug into the back of the controller, ensuring both rubber skirts are recessed into the connection (see diagram below), using a blunt flat bladed screwdriver or similar tool if required. To make a water tight fitting, ensure the rubber seal is no longer visible.
  • Page 13: This Appliance Must Be Earthed

    QUARTZ SMART VALVE™ SET-UP Before any electrical adjustment is attempted, the electricity supply must be turned off at the mains switch. Electrical installation may only be carried out by a qualified person. All copper pipe work must be cross-bonded and connected to a reliable earthing point. Power supply to the Quartz Smart Valve™...
  • Page 14 When making any adjustment to the Quartz Smart Valve™ settings the power MUST be isolated. For water economy utilise the Eco mode. This is not to be used on Combination boiler installations, whereby only the Combi mode must be used. To change the mode, use a flat bladed screwdriver.
  • Page 15 Wiring Diagram - Single Outlet Cables must be run in 3AMP FUSED ELECTRICAL conduit or trunking/sheathing CONNECTION BLENDED WATER WIRED REMOTE 10m CABLE (supplied separately) 10m CABLE CONTROLLER Visage™ Digital Installation Guide 15...
  • Page 16 CONTROLLER COMMISSIONING INSTRUCTIONS When the power supply to the Quartz Smart Valve™ is turned on the controller will automatically go into a set-up/configuration sequence. Whilst in the set-up sequence the controller LED will flash, this process can take up to 2 minutes to complete.
  • Page 17 ADJUSTABLE HEIGHT HEADS Installation videos are available on our website www.aqualisa.co.uk/installation-videos or alternatively, scan the QR code on the reverse of this guide. Ensure the finished wall surface is even, prepare pipework from the Quartz Smart Valve™ to the required position for the hose outlet using a Ø15mm pipe. Slide the wall spacer down the projecting pipe until flush with the finished wall surface.
  • Page 18 Place the ‘O’ ring on the recess of the spigot section on the mounting plate, offer the wall outlet onto the mounting plate in the 5 o’clock position and rotate clockwise until a stop is reached. Refit the locking screw taking care not to overtighten. To fit the rail, prepare two fixing holes up to a maximum of 657mm apart.
  • Page 19 Slide the rail assembly up through the top rail bracket. Align the fixing hole of the bottom bracket with the corresponding holes on the rail assembly, ensuring the smaller sized hole on the rail is closest to the wall. Secure the bottom rail bracket to the wall using the long wall screw.
  • Page 20 Refer to wiring diagrams in this guide Typical gravity system installation N .B. THE BASE OF Hot water cylinder (compatible with pumped NB: THE BASE OF THE AQUALISA THE QUARTZ SMART SMARTVALVE MUST BE SITED Quartz Smart Valve™) VALVE MUST BE SITED...
  • Page 21 Supply Hot water cylinder Refer to wiring diagrams in this guide Supply Typical combination system installation (compatible with standard Quartz NB: THE BASE OF THE AQUALISA SMARTVALVE MUST BE SITED Smart Valve™) NO HIGHER THAN THE BASE Supply LEVEL OF THE CISTERN...
  • Page 22 USER GUIDE To avoid residual water dripping from the shower head after use, we advise to tilt the head to allow residual water to drain out. Turn the temperature dial to the required setting. Press the ‘Start/Stop’ button on the controller, to turn the shower on.
  • Page 23 USER GUIDE - ADJUSTABLE HEAD Removing the shower head: With the hose still attached, disengage the pivot clip by pushing in the outer grey button located on the front of the shower head (near to the hose connection). Remove the threaded spigot from the bottom of the handset by using the hose to pull clear.
  • Page 24: Troubleshooting

    TROUBLESHOOTING Symptom Possible cause Action Controller LED’s Start up sequence No action required - sequence and configuration can flashing when and controller last up to 2 minutes. Wait until LED’s go out and then power turned on configuration in the controller is ready to use. to the Quartz process Smart Valve™...
  • Page 25 Symptom Possible cause Action Low / no flow Incorrect Quartz If water supplies are gravity fed, the PUMPED Quartz Smart Valve™ fitted Smart Valve™ must be used (unless a separate stand alone pump is being utilised). Water supply issue For Standard Quartz Smart Valve™ - Ensure water is turned fully on at the mains and at the servicing valve in the supply.
  • Page 26 Please note that calls may be recorded for training and quality purposes. The company reserves the right to alter, change or modify the product specifications without prior warning. ™ Trademark of Aqualisa Products Limited. Part No: 705521 Issue 01 Mar 21...