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VISAGE
and VISAGE
SMART
USER GUIDE

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Table of Contents
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Summary of Contents for Aqualisa Visage Smart Series

  • Page 1 VISAGE and VISAGE SMART ™ ™ USER GUIDE...
  • Page 2: Table Of Contents

    Smart Installation Guide. Declaration of Conformity Aqualisa Products Limited declares that the Aqualisa SmartValve™ and supplied controller, in conjunction with pairing remotes and diverter, complies with the essential requirements and other relevant provisions of the Low Voltage Directive (2014/35/EU), the EMC Directive (2014/30/EU) and the RED Directive (2014/53/EU).
  • Page 3: The Visage™ Controller

    Keep up to date with latest features for the Aqualisa app and voice activation by visiting the Aqualisa website. Download and open the free Aqualisa app. Find instructions on page 9 “Connecting to the App”. If you have any trouble downloading the Aqualisa...
  • Page 4: Single Outlet Controller

    When the LED display is constant, your shower is ready to use. 5. Press the Start/Stop button on the controller to turn the shower off. As a safety feature, the Aqualisa SmartValve™ has a maximum run time of 20 minutes. The flow can be stopped and started at any time by pressing the ‘Start/Stop’...
  • Page 5: Dual Outlet (Divert) Controller

    As a safety feature, the Aqualisa SmartValve™ has a maximum run time of 20 minutes. The flow can be stopped and started at anytime by pressing the ‘Start/Stop’ button. This can be enhanced by activating and using the free Aqualisa app. See pages 3 and 9 for details.
  • Page 6: Adjustable Head

    Adjustable Head To avoid water dripping from the shower head after use, we advise to tilt the head back to allow residual water to drain out. The above recommendation applies to both adjustable and fixed shower heads. 1. Inner 2. Middle 3.
  • Page 7: Fixed Head

    1. Rotate the spray plate lever clockwise or anti- clockwise to select the desired spray pattern. When the lever is in position 4, the water saving ‘Eco’ mode is selected. This provides the same spray pattern as position 3, but, depending on which water system the product is fitted to, offers up to 25% water saving.
  • Page 8: Bath Overflow Filler

    Bath Overflow Filler 1. Push the waste cover to engage the plug fitting. 2. Push the waste cover again to disengage the plug. Do not leave the bath filler running unattended. Although the overflow will remove excess water once the bath is overfilled, this may not be sufficient to prevent the bath from overflowing (depending on system conditions).
  • Page 9: Connecting To The App

    Connecting to the App Before starting you will need your Network Name (SSID code) and password as they are required during the Aqualisa app setup journey. These can normally be found on your internet router. For Wi-Fi set up, the Aqualisa SmartValve must be powered, but the shower must not be in use.
  • Page 10 The Aqualisa app gives you the capability to operate your product remotely using your mobile device. It is the responsibility of the user to ensure that it is safe to remotely activate the water flow. Aqualisa recommend that baths and showers in operation are not left unattended.
  • Page 11: Caring For Your Shower

    Changing water system? If switching from a gravity-fed water system to a mains pressure system (e.g. Combination boiler) you will need to change your Aqualisa SmartValve™. Contact a member of our Customer Service team for further information.
  • Page 12: Troubleshooting

    Controller Power supply turned Check power supply is turned on - Green power unresponsive - off to Aqualisa light should be illuminated on the Aqualisa No Lights / Blank SmartValve™ SmartValve™. Loss of Check data cable connections are making good...
  • Page 13 Unable to adjust or Reversed inlet water Ensure correct water supply to specified inlet control temperature supplies (i.e. Hot connection of the Aqualisa SmartValve™. supply feeding cold inlet and vice-versa) Fluctuating water Incorrect setting If hot water supply is from a combination...
  • Page 14 Temperature' symptom. Temperature too Seasonal conditions In the warmer months, the mains water temperature can rise to ambient level. The Aqualisa SmartValve always blends a mix of both hot and cold supplies therefore the output temperate at fully cold (controller setting) will always be higher than the incoming cold water supply.
  • Page 15: Have You Registered

    Register your guarantee instantly at aqualisa.co.uk/guarantee Register your guarantee 0800 408 4243 Need Help? You can find Frequently Asked Questions at aqualisa.co.uk Speak to our Customer Service team on 01959 560010 Use Live Chat at aqualisa.co.uk Or email us at...
  • Page 16 Please note that calls may be recorded for training and quality purposes. The company reserves the right to alter, change or modify the product specifications without prior warning. ® Registered Trademark Aqualisa Products Limited. Q5097 Part No 705247 Issue 01 Jun 20...

Table of Contents