CHAPTER 9: Troubleshooting
Keyboard
Tips & Tricks
For more information
about using your
keyboard, see
"Using
the keyboard" on
page
21.
Media Center
94
The external keyboard does not work
Make sure that the keyboard cable is
■
plugged in correctly.
Remove all extension cables and
■
switchboxes.
Clean the keyboard by using an aerosol can
■
of air with a narrow, straw-like extension to
remove dust and lint trapped under the
keys.
Try a keyboard that you know works to
■
make sure that the keyboard port works.
If you spilled liquid in the keyboard, turn off
■
your notebook and unplug the keyboard.
Clean the keyboard and turn it upside
down to drain it. Let the keyboard dry
before using it again. If the keyboard does
not work after it dries, you may need to
replace it.
A keyboard character keeps repeating or you
see a "Keyboard stuck" or "Key failure" error
message
Make sure that nothing is resting on the
■
keyboard.
Make sure that a key is not stuck. Press each
■
key to loosen a key that might be stuck,
then restart your notebook.
You are pressing a letter key and a number
appears on the screen
The numeric keypad is turned on.
■
To view Media Center troubleshooting
information that is not covered in this section, go
to the Gateway support Web Site at
www.gateway.com.