Kramer VP-550X User Manual
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Kramer VP-550X User Manual

4k presentation switcher/scaler
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USER MANUAL
MODEL:
VP-550X
4K Presentation Switcher/Scaler
P/N: 2900-301496 Rev 1
www.kramerAV.com

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Summary of Contents for Kramer VP-550X

  • Page 1 USER MANUAL MODEL: VP-550X 4K Presentation Switcher/Scaler P/N: 2900-301496 Rev 1 www.kramerAV.com...

  • Page 2: Table Of Contents

    Kramer Electronics Ltd. Contents Introduction Getting Started Overview Typical Applications Defining VP-550X 4K Presentation Switcher/Scaler Mounting VP-550X Connecting VP-550X Connecting the Output to a Balanced/Unbalanced Stereo Audio Acceptor Microphone Setup Operating and Controlling VP-550X Using Front Panel Buttons Controlling the Device via the OSD Menu...

  • Page 3: Introduction

    Kramer Electronics Ltd. Introduction Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world of unique, creative, and affordable solutions to the vast range of problems that confront the video, audio, presentation, and broadcasting professional daily. In recent years, we have...

  • Page 4: Overview

    European Advanced Recycling Network (EARN) and will cover any costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on arrival at the EARN facility. For details of Kramer’s recycling arrangements in your particular country go to: https://www.kramerav.com/il/quality/environment.

  • Page 5: Typical Applications

    Projection systems in conference rooms, corporate boardrooms, hotels, and auditoriums. • Home theater up-scaling. Controlling your VP-550X Control your VP 550X directly via the front panel push buttons with on-screen menus, or: • By RS-232 serial commands transmitted by a touch screen system, PC, or other serial controller.

  • Page 6: Defining Vp-550X 4K Presentation Switcher/Scaler

    Kramer Electronics Ltd. Defining VP-550X 4K Presentation Switcher/Scaler This section defines the VP-550X front and back panels. Figure 1: VP-550X 4K Presentation Switcher/Scaler Front Panel Feature Function IR Receiver Receives signals from the remote-control transmitter. IR LED Lights when the unit accepts IR remote commands.
  • Page 7 Kramer Electronics Ltd. Figure 2: VP-550X 4K Presentation Switcher/Scaler Rear Panel Feature Function HDMI INPUT Connectors Connect to an HDMI source (from 1 to 7). VGA IN 15-pin HD Connect to a computer graphics source. Connector CV IN RCA Connector Connect to a composite video source.

  • Page 8: Mounting Vp-550X

    Kramer Electronics Ltd. Mounting VP-550X This section provides instructions for mounting VP-550X. Before installing, make sure the environment is within the recommended range: • Operation temperature – 0 to 40C (32 to 104F). • Storage temperature – -40 to +70C (-40 to +158F).

  • Page 9: Connecting Vp-550X

    Kramer Electronics Ltd. Connecting VP-550X Always turn off the power to each device before connecting it to your VP-550X. After connecting your VP-550X, connect its power and then turn on the power to each device. Figure 3: Connecting to the...

  • Page 10: Connecting The Output To A Balanced/Unbalanced Stereo Audio Acceptor

    Figure 5: Connecting to an Unbalanced Stereo Audio Acceptor Acceptor Microphone Setup Condenser Microphone Pinout Dynamic Microphone Pinout Figure 6: Condenser Microphone Pinout Figure 7: Dynamic Microphone Pinout For optimum range and performance use the recommended Kramer cables available at www.kramerav.com/product/VP-550X. VP-550X - Connecting VP-550X...

  • Page 11: Operating And Controlling Vp-550X

    For All & Save or Menu Only & Save Lock modes – Press and hold PANEL LOCK and RESET TO XGA/1080P simultaneously for about 3 seconds. The Panel Lock button light turns off and the front panel buttons are unlocked. VP-550X - Operating and Controlling VP-550X...

  • Page 12: Controlling The Device Via The Osd Menu

    2. Press: ▪ ENTER to accept changes and to change the menu settings. ▪ Arrow buttons to move through the OSD menu, which is displayed on the video output. ▪ MENU to exit the menu. VP-550X - Operating and Controlling VP-550X...
  • Page 13 Sharpness – set the sharpness of the picture. NR (Noise Reduction) – select the noise reduction filter: Off (default), Low, Middle or High. Color Set the Red, Green, and Blue shades. Image parameters are set. VP-550X - Operating and Controlling VP-550X...
  • Page 14 2560x1080P @60Hz 3840x2160P 24 3840x2160P @24Hz 3840x2160P 25 3840x2160P @25Hz 3840x2160P 30 3840x2160P @30Hz 3840x2160P 50(420) 4k2k @50Hz (4:2:0) 3840x2160P 60(420) 4k2k @60Hz (4:2:0) 3840x2160P 50 3840x2160P @50Hz 3840x2160P 60 3840x2160P @60Hz Output is selected. VP-550X - Operating and Controlling VP-550X...
  • Page 15 > Out Apply DSP (default) to the embedded audio or ByPass it. Mic Volume Set microphone volume (MIC). Equalizer Select the slider button to set the loudness of specific frequencies. Audio source is set. VP-550X - Operating and Controlling VP-550X...
  • Page 16 Select the information displayed on-screen during operation: • Info (default) – the information appears for 10 seconds. • On – the information appears constantly. • Off – the information does not appear. OSD parameters are set. VP-550X - Operating and Controlling VP-550X...
  • Page 17 HDCP compliant, and to output without HDCP if the acceptor is not HDCP compliant. Select Follow Input to change its HDCP output setting according to the HDCP of the input (recommended when the HDMI/HDCP output is connected to a splitter/switcher). HDCP is set. VP-550X - Operating and Controlling VP-550X...
  • Page 18 Scans for a valid input when no signal is found on the selected input. Last Connected Automatically switches to the last connected input and reverts back to the previously selected input after that input is lost. VP-550X - Operating and Controlling VP-550X...
  • Page 19 Only the menu buttons are locked, and they remain locked after cycling Save power. Note - To unlock the front panels, see Locking and Unlocking Front Panel Buttons. on page 9. Lock mode is set. VP-550X - Operating and Controlling VP-550X...
  • Page 20 Lifetime shows the total number of hours that the machine has been in operation. To view device hours: 1. On the front panel press MENU. The menu appears. 2. Select Advanced. 3. View Lifetime and view device hours. Device hours are viewed. VP-550X - Operating and Controlling VP-550X...

  • Page 21: Operating Via Ethernet

    This type of connection is recommended for identifying the VP-550X with the factory configured default IP address. After connecting the VP-550X to the Ethernet port, configure your PC as follows: 1. Click Start > Control Panel > Network and Sharing Center. VP-550X - Operating and Controlling VP-550X...
  • Page 22 4 (TCP/IPv4) depending on the requirements of your IT system. 5. Click Properties. The Internet Protocol Properties window relevant to your IT system appears as shown in Figure 10 Figure Figure 10: Internet Protocol Version 4 Properties Window VP-550X - Operating and Controlling VP-550X...
  • Page 23 Connecting the Ethernet Port via a Network Hub or Switch You can connect the Ethernet port of the VP-550X to the Ethernet port on a network hub or using a straight-through cable with RJ-45 connectors. VP-550X - Operating and Controlling VP-550X...

  • Page 24: Using The Embedded Webpages

    The following operating systems and Web browsers are supported: Operating Systems Versions Windows 7 Firefox Chrome Safari Windows 10 Edge Firefox Chrome Safari Safari Some features might not be supported by some cellphone operating systems. VP-550X - Using the Embedded Webpages...

  • Page 25: Browsing Vp-550X Webpages

    IP Address: The Input Select webpage appears. Figure 13: VP-550X Input Select Page with Navigation List on Left The model’s name, FW version, and IP Address appear on the lower left side of the main page. The lower part of the screen lets you save the settings and upload a saved setting.

  • Page 26: Setting Inputs

    Use the Input Select page to configure the inputs, route an input to the outputs, and set the mic and output volumes. • Video Switching on page 25. • Setting an Input on page 26. • Configuring Remote Device Settings on page 27. • Setting the Volume on page 27. VP-550X - Using the Embedded Webpages...
  • Page 27 2. Click an input button. The selected input is routed to both outputs. Use the freeze icon ( ) to freeze a selected input and the blank button ( ) to display a blank image. Selected input is routed to outputs. VP-550X - Using the Embedded Webpages...
  • Page 28 HDMI (for example, for a DVI input signal).  Analog – The analog audio input is selected.  Embedded – The embedded audio in the HDMI signal is selected. Audio is set. VP-550X - Using the Embedded Webpages...

  • Page 29: Setting Device Parameters

    Configuring Remote Device Settings To configure the Remote device settings: Remote device settings allow you to use a remote HDMI or VGA “Step-In” input device through a “Step-In” video switcher such as Kramer’s DIP30. connected to VP-550X 1. Go to the Navigation List > Input Select > below Video switching > Input (HDMI1 or HMDI2), select the Remote device settings icon.
  • Page 30 4. Click Open. The selected file appears in the Firmware Update field. 5. Click Upgrade. The new firmware is uploaded, the firmware is upgraded and the system restarts. Upon completion, the webpage refreshes. Firmware is updated. VP-550X - Using the Embedded Webpages...
  • Page 31 After changing the Subnet mask, turn the power off and then on again. VP-550X Any change in the device settings requires confirmation. Figure 18: Device Settings Page – Static IP Confirmation 7. Click OK. Ethernet parameters are changed. VP-550X - Using the Embedded Webpages...

  • Page 32: Changing Output Settings

    31. • Setting Image Size on the Display on page 31. • Setting Bypass Mode on page 32. • Adjusting the Picture on page 32. • Finetuning the Image on page 32. VP-550X - Using the Embedded Webpages...
  • Page 33 To set the image size: 1. In the Navigation pane, click Output Settings. The Output Settings page appears. 2. Open the drop-down box next to Size to set the image size. Image size is set. VP-550X - Using the Embedded Webpages...
  • Page 34 1. In the Navigation pane, click Output Settings. The Output Settings page appears. 2. Click Auto Adjust to automatically adjust the image. 3. Use the sliders to adjust the phase, clock, H-Position, and V-Position. VGA image is defined. VP-550X - Using the Embedded Webpages...

  • Page 35: Managing Hdcp

    Figure 22: HDCP Page 2. Do these actions: ▪ Set the HDMI outputs to follow Input or Output. ▪ Set HDCP on each HDMI and the USB-C input separately to ON or OFF. HDCP is defined. VP-550X - Using the Embedded Webpages...

  • Page 36: Managing Edid

    The Copy button is enabled. 4. Click Copy. The selected EDID is copied to the selected inputs and the Copy EDID Results message appears. Figure 24: EDID Page –Copy EDID Results 5. Click Close. EDID is acquired. VP-550X - Using the Embedded Webpages...

  • Page 37: Setting Audio Parameters

    Figure 25: Audio Settings Page 2. For each input, set the volume by: ▪ Entering the value in the text box next to the input name. ▪ Sliding the volume switch. The volume is set. VP-550X - Using the Embedded Webpages...
  • Page 38 Entering the value in the text box next to the input name.  Sliding the volume switch.  Set Loudness to On or Off (default). ▪ Apply DSP (default) to the embedded audio or Bypass it. Audio setting are set. VP-550X - Using the Embedded Webpages...

  • Page 39: Setting The Rs-232 Port Function

    2. In the Use RS-232 Control Port for drop down list, select one of the port options: ▪ Control of EXTERNAL DEVICE – see Controlling an External Device on page 38. ▪ RS-232 tunneling via Ethernet – see Tunneling via Ethernet on page 40. RS-232 is set. VP-550X - Using the Embedded Webpages...
  • Page 40 Enter a delay time, if required. ▪ Check Hex to view the Hex format, if required. ▪ To enable the command, select the Enable checkbox. Figure 28: RS-232 – Creating a Command 5. Click Add. VP-550X - Using the Embedded Webpages...
  • Page 41 Click Delete to delete the command. ▪ Click Test to test the command. ▪ Change any of the command configurations. ▪ Enable or disable the command. Commands are configured to be sent to an external device. VP-550X - Using the Embedded Webpages...
  • Page 42 Figure 30: RS-232 Page – Tunneling via Ethernet 3. Under RS-232 Configuration set the RS-232 port parameters to enable communication with the acceptor. 4. Enter the Tunneling Port and click Port Set. Tunneling via Ethernet is set. VP-550X - Using the Embedded Webpages...

  • Page 43: Setting Web Page Access

    Password are both: Admin). This section describes how to change the password and disable/enable access permission. To change the password: 1. In the Navigation pane, click Authentication. The Authentication page appears. Figure 31: Authentication Page 2. Enter the new password. VP-550X - Using the Embedded Webpages...
  • Page 44 6. Reenter the webpages. Figure 34: Authentication Page – Password Authentication 7. Click arrow. The webpage reloads. To disable security: 1. In the Navigation pane, click Authentication. The Authentication page appears. 2. Uncheck Authenticate Web Pages access. VP-550X - Using the Embedded Webpages...
  • Page 45 1. In the Navigation pane, click Security. The Security page appears. 2. Check Authenticate Web pages Access. Previous credentials are restored. 3. Click Set changes. The following message appears: Figure 36: Security – Security Enable Confirmation 4. Click OK. Appears Authentication is now required. VP-550X - Using the Embedded Webpages...

  • Page 46: Defining Auto Sync Off

    Figure 37: Advanced Page 2. In the Auto Sync Off drop-down box, select the sync mode (Disable, Slow, Fast, or Immediate). Figure 38: Advanced Page – Defining Auto Sync Off Auto Sync Off mode is set. VP-550X - Using the Embedded Webpages...

  • Page 47: Defining Auto Switching Mode

    2. Next to Lock Mode, open the drop-down box to select the lock mode (All, Menu Only, All & Save or Menu Only & Save). Figure 40: Advanced Page – Defining Lock Mode Lock mode is set. VP-550X - Using the Embedded Webpages...

  • Page 48: Hardware Diagnostics

    To view system status: 1. In the Navigation pane, click Advanced. The Advanced page appears. 2. In System Status area, view power supply, temperature, and fan indicators. Figure 41: Advanced Page – System Status System Status shows. VP-550X - Using the Embedded Webpages...

  • Page 49: Viewing Device Information

    Kramer Electronics Ltd. Viewing Device Information In the Navigation page, open the About page to view the webpage version and Kramer Electronics details. Figure 42: About Page VP-550X - Using the Embedded Webpages...

  • Page 50: Upgrading The Firmware

    Kramer Electronics Ltd. Upgrading the Firmware Upgrade the firmware via the webpages (see Updating the Firmware on page 28). For more information about Kramer firmware updates, go to Software Firmware Updates. VP-550X - Upgrading the Firmware...

  • Page 51: Technical Specifications

    1400x1050@60Hz, 1600x1200@60Hz, 1680x1050@60Hz, 1920x1080@60Hz, 1920x1200@60Hz RB Input CV Resolution: 480i/576i Output HDMI Resolutions: 480p@60Hz, 576p@50Hz, 720p@50/60Hz, 1080p@24/25/30/50/60Hz, 640x480@60Hz, 800x600@60Hz, 1024x768@60Hz, 1280x768@60Hz, 1280x720@60Hz, 1280x800@60Hz, 1280x1024@60Hz, 1360x768@60Hz, 1400x1050@60Hz, 1440x900@60Hz, 1600x1200@60Hz, 1680x1050@60Hz, 1920x1080@60Hz, 1920x1200@60Hz RB, 4K/2K@50/60Hz (4:2:0), 4K/2K@24/25/30/50/60Hz (4:4:4) VP-550X - Technical Specifications...
  • Page 52 43.64cm x 23.72cm x 4.36cm (17.18" x 9.34" x 1.72") W, D, H Dimensions Product Weigh 2.0kg (4.5lbs) approx. Shipping 55.00cm x 33.00cm x 10.70cm (21.65" x 12.99" x 4.21") W, D, H Dimensions Shipping 3.0kg (6.5lbs) approx. Weight VP-550X - Technical Specifications...

  • Page 53: Default Communication Parameters

    1360x768@60Hz 1366x768@60Hz 1400x1050@60Hz 1600x900@60Hz RB 1680x1050@60Hz 1920x1200@60Hz RB 4K2K@50/60Hz (4:2:0) 4K2K@24/25/30/50/60Hz (4:4:4) Computer Graphics Input Resolutions 640x480@60/72/75/85Hz 800x600@56/60/72/75Hz 1024x768@60/70/75Hz 1280x1024@60/75Hz 1280x960@60Hz 1280x720@60Hz 1920x1080@60Hz 1600x1200@60Hz 1280x768@60Hz 1280x800@60Hz 1360x768@60Hz 1366x768@60Hz 1400x1050@60Hz 1680x1050@60Hz 1920x1200@60Hz RB CV Input Resolution 480i/576i VP-550X - Technical Specifications...

  • Page 54: Output Resolution Support

    Input signal type..Digital Color bit depth..Undefined Display type..... Monochrome/grayscale Screen size....310 x 170 mm (13.9 in) Power management..Standby, Suspend Extension blocs..1 (CEA/CTA-EXT) ------------------------- DDC/CI....n/a Color characteristics Default color space..Non-sRGB VP-550X - Technical Specifications...
  • Page 55 800 x 600p at 72Hz - VESA 800 x 600p at 75Hz - VESA 1024 x 768p at 60Hz - VESA 1024 x 768p at 70Hz - VESA 1024 x 768p at 75Hz - VESA 1280 x 1024p at 75Hz - VESA VP-550X - Technical Specifications...
  • Page 56 1920 x 1080i at 60Hz - HDTV (16:9, 1:1) 1920 x 1080i at 50Hz - HDTV (16:9, 1:1) 720 x 480p at 60Hz - EDTV (4:3, 8:9) 720 x 576p at 50Hz - EDTV (4:3, 16:15) VP-550X - Technical Specifications...
  • Page 57 Rear center....No Front left/right center.. No Rear left/right center... No Rear LFE....No CE vendor specific data (VSDB) IEEE registration number. 0x000C03 CEC physical address..1.0.0.0 Supports AI (ACP, ISRC).. No Supports 48bpp... Yes Supports 36bpp... Yes VP-550X - Technical Specifications...
  • Page 58 CEC physical address..0.1.7.8 Supports AI (ACP, ISRC).. Yes Supports 48bpp... No Supports 36bpp... No Supports 30bpp... No Supports YCbCr 4:4:4..No Supports dual-link DVI... No Maximum TMDS clock..35MHz YCbCr 4:2:0 capability map data Data payload..... 0F000003 VP-550X - Technical Specifications...

  • Page 59: Protocol 3000

    (<…>) and must be separated by a period (.). The command framing varies according to how you interface with the VP-550X. The following figure displays how the # command is framed using terminal communication software (such...

  • Page 60: Protocol 3000 Commands

    7 = USB-C 8 = VGA 9 = CV For Output 0 = Line Output 1 = Speaker – Volume level 0 to 100; volume ++ (increase current value by 1dB); -- (decrease current value by 1dB) VP-550X - Protocol 3000...
  • Page 61 1 – Output Channel – FEEDBACK Number of channel  EgType – Equalizer Types ~nn@EQ-LVL Stage, Channel, EqType, Level<CR><LF> 0 – Bass 1 – Middle 2 – Treble Level– Equalizer level (±15DB for the PA-120Z project) VP-550X - Protocol 3000...
  • Page 62 Get command list or help COMMAND Get the command list: #HELP<CR> P<CR> for specific command. command #HELPcommand_name<CR> To get help for FEEDBACK AV-SW-TIMEOUT: 1. Multi-line: HELPAV-SW-TIMEOUT<CR> ~nn@Devicecommand,command…<CR><LF> To get help for command use: HELP (COMMAND_NAME)<CR><LF> ~nn@HELPcommand:<CR><LF> description<CR><LF> USAGE:usage<CR><LF> VP-550X - Protocol 3000...
  • Page 63 REMOTE-INFO requests. – channel MUTE Set audio mute. COMMAND Set output to mute: #MUTEchannel,mute_mode<CR> 0 = Output #MUTE0,1<CR> 1 – Scaler FEEDBACK mute_mode – On/Off ~nn@MUTEchannel,mute_mode<CR><LF> 0 = Off 1 = On VP-550X - Protocol 3000...
  • Page 64 Get subnet mask. COMMAND Get the subnet mask: #NET-MASK?<CR> #NET-MASK?<CR> FEEDBACK ~nn@NET-MASKnet_mask<CR><LF> – XX.XX where X is a PROT-VER? version Get device protocol COMMAND Get the device protocol version. #PROT-VER?<CR> version: decimal digit #PROT-VER?<CR> FEEDBACK ~nn@PROT-VER3000:version<CR><LF> VP-550X - Protocol 3000...
  • Page 65 8 = USB-C status – Signal status according to signal validation: 0 = Off 1 = On serial_number – 14 decimal digits, Get device serial COMMAND Get the device serial number: number. factory assigned #SN?<CR> #SN?<CR> FEEDBACK ~nn@SNserial_number<CR><LF> VP-550X - Protocol 3000...
  • Page 66 To use “custom 215=2560x1600 216=2560x1440 resolutions” (entries 100- 217=480p 105 In View Modes), 218=576p define them using the 219=720p50 DEF-RES command. 220=720p60 221=1080p24 222=1080p25 223=1080p30 224=1080p50 225=1080p60 226=4K24 227=4K25 228=4K30 229=4K50 230=4K60 231=4K50(4:2:0) 232=4K60(4:2:0) 233=Native HDMI 2 VP-550X - Protocol 3000...
  • Page 67 1– On (video disabled) ~nn@VMUTEoutput_id,flag<CR><LF> VMUTE? output_id Get video on output COMMAND = 1 (scaler) Get video on output status: – Video Mute status. #VMUTE?output_id_<CR> flag #VMUTE?1<CR> 0– Off (video enabled) FEEDBACK 1– On (video disabled) ~nn@VMUTEoutput_id,flag<CR><LF> VP-550X - Protocol 3000...

  • Page 68: Result And Error Codes

    (Reserved) ERR_RESERVED_8 (Reserved) ERR_RESERVED_9 (Reserved) ERR_RESERVED_10 (Reserved) ERR_RESERVED_11 (Reserved) ERR_RESERVED_12 (Reserved) ERR_EDID_CORRUPTED EDID corrupted ERR_NON_LISTED Device specific errors File has the same CRC – not changed ERR_SAME_CRC ERR_WRONG_MODE Wrong operation mode ERR_NOT_CONFIGURED Device/chip was not initialized VP-550X - Protocol 3000...
  • Page 69 This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state. This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Kramer Electronics or (iii) this product is not purchased from an authorized Kramer Electronics reseller.
  • Page 70 SAFETY WARNING Disconnect the unit from the power supply before opening and servicing For the latest information on our products and a list of Kramer distributors, visit our Web site where updates to this user manual may be found. We welcome your questions, comments, and feedback.

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