Troubleshooting - Heinner HWM-V7014D++ Manual

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XIII. TROUBLESHOOTING
All repairing operations required for your machine should be carried out by our authorised
service. If your machine requires a repair or if you cannot remove the fault by the help of the
information provided as follows:
•
Unplug your machine.
•
Turn the water faucet off.
FAULT POSSIBLE CAUSE
Machine not plugged in.
No mains power supply.
Your machine does not Start/Pause button not pressed.
start.
Programme dial 'stop' position.
Water tap is turned off.
Water inlet hose may be twisted.
Water inlet hose clogged.
Your machine does not
Inlet filter clogged.
intake water.
Drain hose clogged or twisted.
Pump filter clogged.
Your machine does not
discharge water. Laundry is too tighly packed together in
the drum.
The feet have not been adjusted.
Transit bolts fitted for transportation have not
Small load in the drum.
Your machine is overloaded with laundry or
Your machine vibrates.
Excessive amount of detergent
Excessive foam is formed
in
the detergent drawer.
Wrong detergent used.
Fuses are faulty.
The machine door is not
completely closed.
The machine door is not
completely closed.
been removed.
laundry is unevenly spread.
Your machine rests on a hard
surface.
used.
7Kg, 220-240V~50Hz, 1400rpm

TROUBLESHOOTING

Plug machine in.
Replace the fuses.
Check mains power.
Press the Start/Pause button.
Turn the programme dial to the desired position.
Close the machine door.
Turn tap on.
Check water inlet hose and untwist.
Clean water inlet hose filters. (*)
Clean the inlet filters. (*)
Close the machine door.
Check the drain hose, then either clean or untwist.
Clean the pump filter. (*)
Spread your laundry in the machine evenly.
Adjust the feet. (**)
Remove the transit bolts from the machine. (**)
This will not prevent operation of your machine.
Do not overload the drum. Spread laundry evenly
in the drum.
Do not set up your Washing Machine on a hard
surface.
Press the Start/Pause button. To stop the foam, dilute one
tablespoon of softener into 1/2 litre of water and pour into the
detergent drawer. Press the Start/Pause button after 5-10 mins.
Only use detergents produced for automatic Washing
Machines.
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