Camera Problems - Motorola moto g PURE User Manual

Fix a problem : App issues
To exit safe mode, turn your phone off and then on again.
Problems with app you installed
After each step, check to see if the issue is fixed:
1. Check for updates
2.
If you can open the app, touch
3. Clear the app's cache.
4. Go to the developer's website for support.
a. Open the Play Store app.
b.
Touch your profile icon
c. Touch the app and swipe down to see a link to the website.

Camera problems

Photo looks blurry
Wipe the lens clean with a soft, dry cloth and retake the photo.
If new photos still look blurry:
•
Increase resolution (photo size) in the Camera app. A smaller photo size results in lower image quality.
•
Avoid zooming when taking a photo. Pixelation always occurs when you zoom a digital photo. If you use
zoom during the shot itself, pixelation will be more evident.
•
If you're indoors and taking a panoramic photo, switch to regular mode. Panorama works best for
outdoor shots; the algorithm that stitches the images together isn't optimized for indoor, up-close
shots.
Accidentally deleted photos
You can try to recover
If recovered, be sure to
Can't delete photo
If a photo or video you deleted comes back, check if it's on your SD card. To delete it, use the Files app. (If
you don't have this app,
Or, remove your card from the phone and use a computer to delete photos from the card.
WhatsApp camera issues
If you installed WhatsApp and have problems taking photos or videos with it:
1. Check for updates
2. Clear the app's cache.
to the app.
or > Help and look for troubleshooting information.
> My apps & games.
recently deleted photos.
back up your photos
download a file manager app and use it to delete the photo from your card.)
to the app.
to the cloud.
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