Table of Contents
Advertisement
Fix a problem : App issues
Problems with Facebook, WhatsApp and other apps
If you're having problems with messaging apps that you installed:
1.
Check for
updates
2.
If you can open the app, touch
3.
Turn your phone off and then on again.
4.
Clear the app's cache.
Camera problems
Photo looks blurry
Wipe the lens clean with a soft, dry cloth and take the photo again.
If new photos still look blurry:
•
Increase resolution (photo size) in the Camera app. A smaller photo size results in lower
image quality.
•
Avoid zooming when taking a photo. Pixelation always occurs when you zoom a digital
photo. If you use zoom during the shot itself, pixelation will be more evident.
•
If you're indoors and taking a panoramic photo, switch to regular mode. Panorama works
best for outdoor shots; the algorithm that stitches the images together isn't optimized for
indoor, up-close shots.
Accidentally deleted photos
You can try to
recover
If recovered, make sure that you
Can't delete photo
If a photo or video you have deleted comes back, check if it's on your SD card. To delete it, use
the Files app. (If you don't have this app,
photo from your card.)
Or,
remove
your card from the phone and use a computer to delete photos from the card.
Error: Please restart camera
After each troubleshooting step, check to see if the issue has been fixed:
1.
Turn your phone off and then on again.
to the app.
or > Help and look for troubleshooting information.
recently deleted photos.
back up your photos
to the cloud.
download
a file manager app and use it to delete the
205
Advertisement
Table of Contents
