Motorola Moto G Pure User Manual
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Motorola Moto G Pure User Manual

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  • Page 1 User Guide...
  • Page 2 Your phone is designed to make it easy for you to access a wide variety of content. For your protection, we want you to be aware that some applications that you enable may involve the location of your phone being shared. For applications available through Cricket, we offer privacy controls that let you decide how an application may use the location of your phone and other phones on your account.

  • Page 3: Table Of Contents

    Contents Connect with Wi-Fi Connect with Bluetooth wireless Get Started Connect to your car First look Share files with your computer Insert the SIM and microSD cards Share your data connection Power on Share files with Nearby Share Sign in Print Connect to Wi-Fi Sync to the cloud...
  • Page 4 Settings > Help. For FAQs and other phone support, visit www.motorola.com/support. To view the SAR and/or PD values for your phone, visit www.motorola.com/sar. This product meets the applicable national or international RF exposure guidance (SAR guideline) when used normally against your head or, when worn or carried, at a distance of 5 mm from the body.

  • Page 5: Get Started First Look

    Get Started First look Let’s get started. We’ll guide you through startup and tell you a bit about your phone’s features. Front Camera Proximity Headset Sensor Jack 11:35 SIM & microSD Volume Card Tray Buttons Power Say “Hey Google” Button Press: display on/off.

  • Page 6: Insert The Sim And Microsd Cards

    Power button Choose from these options: » Power on/off: Press and hold the Power button, then tap Power off. When your phone is off, press and hold the Power button to turn it on. » Sleep/Wake up: To conserve battery power and prevent accidental touches, put the touchscreen to sleep by pressing the Power button.

  • Page 7: Power On

    Nano SIM SIM card insert graphic. After the battery is removed, the SIM card is inserted in the slot on the left with the clipped corner to the upper left. The SDcard is inserted in the right slot. Power on Press and hold the Power button, then follow the prompts to get started.

  • Page 8: Connect To Wi-Fi

    USB-C Charge phone graphic. Plug in a charger to charge your phone fully. Charge your phone using a compatible Motorola charger (may be sold separately). Use of other First look chargers is not recommended. Insert the charging cable into the charging port (see port location).

  • Page 9: Navigate Your Phone

    Navigate your phone Explore by touch Use your fingers to find your way around: » Tap: Choose an icon or option. » Touch and hold: See more options. » Drag: Move items on the home screen. » Swipe: Scroll through lists or between screens. »...

  • Page 10: System Navigation

    System navigation Navigate using either gestures or buttons on the screen. Navigation bar Find it: Swipe up Settings > System > Gestures > System navigation > Gesture navigation > For Home screen, For recent apps, To go back, swipe To switch apps, For Google swipe up.

  • Page 11: Improve Battery Life

    » Recents: Tap Recents to see your recent apps, and tap an app to reopen it. Double-tap to quickly switch between your recent apps. To remove an app from the recent list, swipe it up. To scroll the list, swipe right or left. »...
  • Page 12 » Don’t leave your phone in a hot car on a sunny day. If you do accidentally do this, let your phone cool off before powering up. In case of water Mobile devices marketed as water repellent are not waterproof. Avoid prolonged exposure to water, and do not submerge in water.

  • Page 13: Learn The Basics

    Learn the basics Home screen The home screen is what you see when you turn on your phone. From here you can explore apps and more. Note: Software updates may change the look of your home screen. Swipe down for 11:35 notifications and settings.

  • Page 14: Help & More

    » Settings: To quickly open common settings, swipe the status bar down. To open more settings, swipe the status bar down again and tap » Customization: To personalize your home screen and other features, see Personalize your phone. Help & more Learn even more about your phone and get support.

  • Page 15: Notifications

    Notifications At the top of the screen, icons on the left notify you about new messages or events. If you don’t know what an icon means, swipe the status bar down for details. Tip: Getting too many notifications? Touch and hold a notification to see which app is sending them to you.
  • Page 16 Smart reply See suggestions based on notification content. For example, a text with an address may show Google Maps as an option. Messages > Menu > Settings > Suggestions in chat > Smart Reply. To turn off Smart reply, tap App notifications You may see a notification dot on an app.

  • Page 17: Status Icons

    Status icons Icons at the top right of the screen tell you about phone status: Status Icons Network strength Alarm set Data Saver on Wi-Fi in range/connected Battery Saver on Airplane mode Do not disturb Wi-Fi hotspot on Battery charging/full Volume Press the side volume buttons up or down to select a ringer volume and see other controls.

  • Page 18: Do Not Disturb

    Do not disturb Do Not Disturb. To change Do To turn off some or all sounds, swipe the status bar down, and tap Do Not Disturb, then select an option: Not Disturb settings, touch and hold » People: Allow some people to interrupt when they call, send a message, or start a conversation. Tip: Create an exception for repeat callers that allows a call to sound from the same person within a 15 minute period, tap People >...

  • Page 19: Quick Settings

    » Screen off and on: Press the Power button to turn the screen off and on. » Screen lock: To unlock the main lock screen, swipe up from the bottom of the screen. To apply security to the lock screen (recommended), see Screen lock.

  • Page 20: Speak

    Speak Google Voice™ Use Google voice commands to tell your phone what you want. » Use voice to make a call: Tap on the home screen. Then say “Call” and then a contact name or number. Or, say “Send text.” Tip: If a contact has more than one number, you can say which number to call (for example, “Call Joe Black Mobile”).

  • Page 21: Direct Share

    » Double press power key: Press the Power button twice to launch Google Assistant or the main camera. » System navigation: Navigate using either gestures or buttons at the bottom of the screen. For more, see System navigation. » Prevent ringing: Press the Power and Volume Up buttons at the same time to switch incoming calls to vibrate or mute.

  • Page 22: Picture-In-Picture

    Picture-in-Picture If you’re watching a video, on a video call, or using navigation, and you change screens, your video continues to play in a small window on your screen. » Tap twice to return to it. » Tap the to close it. »...

  • Page 23: Personalize Your Phone

    Personalize your phone Redecorate your home screen Customize your home screen the way you want. 11:35 Say “Hey Google” Touch and hold an empty spot to change wallpaper. Drag shortcuts on top of each other to make a folder. Assistant Photos Play Store Tap a shortcut to open.
  • Page 24 » Change your style: Change your font and icon style. Touch and hold an empty spot and tap Styles. » Rotate: In many apps, the touchscreen switches from portrait to landscape when you rotate your phone. To turn this on or off, swipe up >...

  • Page 25: Discover Moto

    Customize sounds & appearance Customize your phone’s sounds and display settings: » Listen with Audio effects: Enhance your phone’s sound. For more, see Play. » Set ringtone and notifications: Swipe up Settings > Sound & vibration. > Tip: Set notification sounds for individual apps within the app’s settings. »...

  • Page 26: Digital Wellbeing & Parental Controls

    Digital wellbeing & parental controls Set limits on how much time you spend on your phone, get a bedtime reminder, and manage notifications. Find it: Swipe up > Settings > Digital Wellbeing & parental controls See a breakdown of how you spend your time on your phone.

  • Page 27: Apps

    Apps Your phone comes ready with some great apps. To find and add more apps, tap Play Store. To learn more, see safety. Phone Keep in touch by choosing a contact, returning a missed call, or using a voice command to start a call. Make a call Find it: Phone...
  • Page 28 Tap a favorite to call it. Dial a number. See all your contacts. See recent calls. Calls screen and options that show during a call. To find and call a contact, enter a name in the Search field, tap the Contacts tab at the top right, or tap a contact’s image in the middle of the screen. Tap the dialpad at the middle bottom of the screen to enter a number.
  • Page 29 covers or screen protectors (even clear ones) that cover the proximity sensor above the touchscreen. During a call » Mute a call: Tap Mute on the call screen to mute the call. You can hear your caller, but they can’t hear you.

  • Page 30: Messages

    Your phone number Find it: Swipe up > Settings > About phone > Phone number Emergency calls Your service provider programs one or more emergency phone numbers you can call under any circumstances, even when your phone is locked. Emergency numbers vary by country. Your pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues.
  • Page 31 Change settings. Swipe left or right to archive a message. Write a new message. Message screen showing change and search options in the upper right, a list of previous messages with contacts, and the new message icon in the lower right corner. Tips »...
  • Page 32 » Turn off notifications: Stuck in a busy conversation? You can turn off notifications. Tap the thread, then tap Menu > People & options > Nofitications > Silent. » Add a contact: In a conversation, tap Menu > Add contact. »...

  • Page 33: Chrome

    » Capital letters: Tap for one capital letter. For all capital letters, tap twice quickly. » Keyboard options: To customize your keyboard, tap . For more settings, tap » Cut, copy, select all and paste: Touch and hold a word to highlight it, tap Cut, Copy, or Select all. Touch and hold the location you want to paste the text, and tap Paste.
  • Page 34 » Go to a web page: Tap the address bar at the top of a page and enter an address. » Add a bookmark: Tap Menu > » Open a bookmark: Tap Menu > Bookmarks. » Web page shortcut: To add a web page shortcut to your home screen, go to the web page and >...

  • Page 35: Camera

    Tip: Auto complete also fills in payment information, such as a credit card. To turn off this feature, tap Menu > Settings > Payment methods > Save and fill payment methods. » Pop-ups: To stop pop-up windows from opening, tap Menu >...
  • Page 36 » Tips: To see tips to help you take great photos, tap Record videos Find it: Camera, then tap Video to start recording. Then tap to stop recording. Tap on the screen while recording to save a photo. Or tap to pause the video.
  • Page 37 Additional viewfinder options for video camera Aspect ratio Choose the width/height screen ratio as 9:16 or Full Turn on/off the microphone. Switch to an external microphone device, if connected. Photo and video modes To see photo and video modes, tap Tip: Rearrange the order of photo and video modes or drag a mode to the viewfinder screen for quick use.
  • Page 38 Camera settings To find these options, tap at the top of the viewfinder: Camera settings Auto Smile Automatically detect smile and take a photo when all of the SETTINGS Capture subjects (limited to five faces) in the viewfinder are smiling. Gesture Selfie Hold up your palm to start a two-second timer to take a selfie.
  • Page 39 Camera settings CAPTURE Tap anywhere Capture photos or videos by tapping anywhere on the screen. SETTINGS to capture Shutter sound Turn the shutter sound on or off. Assistive grid Overlay a grid to help align the subjects in your photos or videos. Leveler Take perfectly level photos using a guide line in the viewfinder.
  • Page 40 2 Tap to take the photo. Tip: When photographing people, aim for the face. After taking the photo, use the photo editor to change the background. See Photos. Identify & scan items using Google Lens™ Search landmarks, products, explore books, identify plants and animals, copy text, scan barcodes, QR codes, business cards, and more.

  • Page 41: Photos

    Photos View, edit, and share photos. Find it: Photos » View, share, or delete: Tap a thumbnail to open it, then tap to share, to delete, or Menu more options. Tip: To select multiple files, open a folder, touch and hold a photo, then tap others. Or group photos in an album and share the whole album.
  • Page 42 Switch accounts. Touch and hold to choose multiple messages, then select an option at the top. Swipe left or right to archive a message. Compose a new email. Email screen listing emails for this account. Tap the magnifying icon in the top right to search email. Tap the Pencil icon in the bottom right to start a new email. »...

  • Page 43: Duo

    » Delete accounts: Swipe up > Settings > Accounts, then tap the account name and Remove account. Sign in with your Google account to make and receive video calls. Find it: Swipe up > Change settings Search contacts or dial and invite friends.

  • Page 44: Moto

    Tip: When on a video call, your phone will automatically switch from cellular network to Wi-Fi, if available. Moto Explore special features designed to save you time and make your day easier. Find it: Moto > » Personalize: Customize you phone with styles and wallpapers. »...
  • Page 45 Personalize Customize you phone with new styles and wallpapers. Find it: Moto > > Personalize » Styles: Choose custom colors, fonts, and icon shapes. » Wallpapers: Find unique wallpapers for the home screen and lock screen. Gestures Enhance your phone with gestures and actions. Find it: Moto >...
  • Page 46 Display See notifications, keep the screen on when you’re looking at it, and reduce blue light in the evenings. Find it: Moto > > Display » Peek Display: Battery friendly notifications fade in and out while the screen is off to show you what’s going on.

  • Page 47: Calendar

    Calendar See all your events, all in one place. Find it: Swipe up > Calendar October Go to today’s date. Nothing planned. Tap to create. Search for an Lunch Date appointment. 11:30 AM - 1:00 PM Indigenous Peoples’ Day Tap to see the whole month.

  • Page 48: More Apps

    » Show, hide, or add calendars: Tap , and select which options, such as events, reminders or other calendars, to show or hide. You can use a computer to add or remove calendars on your Google account at www.google.com/calendar. Tip: Add a Calendar widget to your home screen. Touch and hold an empty spot on the home screen, tap Widgets, then touch and hold a calendar widget and drag it to your home screen.
  • Page 49 Sort contacts, change settings, accounts, and more. Tap to view contact information, call, send a text message, and more. Add a contact. Contacts screen that shows a list of contacts. Scroll bar on the far right to scroll through contacts. Tap the New Contact icon to add a contact. »...
  • Page 50 Favorites Set your most-used contacts as favorites, so you can get to them faster. Contacts, select a contact and tap » To set a favorite, swipe up > » To see your favorites, tap Phone > Favorites. Get contacts Get all your contacts in one place. »...
  • Page 51 Search by voice for an address or location. See your saved places and places you have visited. See your current location. Get directions and navigation instructions. Google Maps screen. Enter an address or search by voice in the search field at the top of the screen. »...
  • Page 52 Drive Keep all your photos, videos, documents, and more safely in one place—private unless you choose to share. Available on Google Drive from all your devices. Find it: Swipe up Drive > » To create a new file or folder, tap »...
  • Page 53 Clock Find it: Swipe up > Clock Options Alarm . Tap an alarm to edit it, or tap to add a new alarm. Tip: Pressing the volume button up or down sets the volume level for that alarm. Wake up to your favorite song by linking to a music app. Or, tap an alarm, then tap Google Assistant Routine to have the Google Assistant provide information to start your day, such as the weather, traffic, or what’s on your calendar.

  • Page 54: Connect, Share & Sync

    Connect, share & sync Connect with Wi-Fi Turn Wi-Fi on/off Find it: Swipe up > Settings > Network & internet, then tap the switch to turn it on When Wi-Fi is on, your phone automatically reconnects to available networks it has used before. Note: You can also turn Wi-Fi on and off in Quick settings.

  • Page 55: Connect With Bluetooth Wireless

    Connect with Bluetooth wireless Turn Bluetooth on To turn Bluetooth on, swipe the status bar down and touch . Touch and hold it to open Bluetooth settings. Note: Your phone automatically turns on Bluetooth when you connect to a paired device. Tip: To extend battery life or stop connections, turn Bluetooth off when you’re not using it.

  • Page 56: Share Files With Your Computer

    » For Microsoft® Windows®: On your computer, choose Start > Windows Explorer. Your phone will appear as a connected drive where you can drag and drop files. For more instructions or driver files, visit www.motorola.com/support. » For Apple™ Macintosh™: Use Android File Transfer, available at www.android.com/filetransfer.

  • Page 57: Share Files With Nearby Share

    Note: If your computer is running something older than Microsoft Windows 7 or Apple Macintosh OSX, it might require special configuration. 2 On your phone, swipe up Settings, and make sure Wi-Fi is off. > 3 In Settings, tap Network & internet > Hotspot & tethering, then tap the USB tethering. To stop the connection, tap USB tethering again, then disconnect your phone from your computer.

  • Page 58: Sync To The Cloud

    Sync to the cloud One account with access to everything, everywhere—phone, tablet, computer. Sync your Google account When you log in to the same Google account, all devices can get to all the same apps, movies, books, and music from Google Play—plus you share the same Gmail, Google Calendar™, and Google Mobile™. To add a Google account to your phone, swipe up >...

  • Page 59: Airplane Mode

    Note: Your phone supports microSD cards up to 512GB. Use a Class 10 (or higher) microSD card for best results. Format a memory card Insert the microSD card into your phone (see Insert the SIM and microSD cards). Caution: Do not use your computer to format the microSD card. 1 On your phone, swipe up Settings >...

  • Page 60: Protect Your Phone

    Protect your phone Screen lock The easiest way to protect your phone is to lock your touchscreen when you are not using it. You can choose the best method for you to unlock your phone. Find it: Swipe up Settings > Security >...
  • Page 61 2 After setting the lock type, tap for screen lock settings. Settings > Display > Advanced > To change when your touchscreen goes to sleep, swipe up > Screen timeout. Note: You can make emergency calls on a locked phone (see Emergency calls).

  • Page 62: Your Privacy

    Show all notification content Advanced See more privacy options. Motorola Privacy, Autofill service from Google, Go.. Security screen that shows options for locking your phone’s screen. Tap Permission manager to see which apps have permissions to access private information, such as calendar events, contacts, email, and your location.

  • Page 63: App Pinning

    Notifications Your phone shows notifications even when it’s locked. Settings > Privacy > Advanced > Notifications To choose which notifications show, swipe up > on lock screen. Tap to show all, none, or only those that are not sensitive. Location Location services, like GPS, Wi-Fi, mobile networks, and sensors help estimate your phone’s location.

  • Page 64: App Safety

    App safety Tip: Choose your apps and updates carefully, as some may impact your phone’s performance—see Choose carefully. Apps from Google Play Get music, movies, books, apps, games, and more. Find it: Play Store Apps from the Internet You can get apps from other online app stores using your browser. Tip: When installing an app, make sure you read the alerts that tell you what information the app will access.
  • Page 65 Set app permissions You may be asked for permissions when you use a feature in an app. Settings > Apps & notifications > To modify the app permissions settings, swipe up > Advanced > Permission manager, then tap a feature (such as microphone) to see which apps have permissions to use it.

  • Page 66: Data Usage

    Data usage You can track the amount of data your phone uploads and downloads. Find it: Swipe up > Settings > Network & internet > Mobile network > App data usage 60.93 See the total amount MB used of data used for this 2.00 GB 2.00 GB data warning period.

  • Page 67: Troubleshoot Your Phone

    If the mobile network updates are not available in your country, update using a computer. On your computer, go to www.motorola.com/update. Reset To reset your phone to factory settings and erase all the data on your phone, swipe up >...

  • Page 68: Stolen Phone

    Stolen phone Your phone has Android Device Manager. You can remotely lock or reset your device to protect your device from thieves. For details, see www.google.com/android/devicemanager. Find the IMEI number You can find the IMEI number by typing *#06# on your phone’s dialpad. Or swipe up >...

  • Page 69: Accessibility

    Find it: Swipe up > Settings > Accessibility Tip: For more information about your phone’s accessibility features, visit www.motorola.com/accessibility. Create a shortcut For some accessibility features, you can use a gesture to quickly activate accessibility features on your phone. Find it: Swipe up >...

  • Page 70: Speak To Your Phone

    Text-to-speech output To set the language, speech rate and pitch of the screen reader, swipe up > Settings > Accessibility > Text-to-speech output. Braille Combine your Braille display with TalkBack for braille and speech feedback. 1 Download the BrailleBack™ app on Google Play (swipe up Play Store), and install it on >...

  • Page 71: Change Your Phone's Sounds

    If your phone’s box has “Rated for Hearing Aids” printed on it, then please read the following guidance. Note: Ratings are not a guarantee of compatibility (visit www.motorola.com/hacphones). You may also want to consult your hearing health professional, who should be able to help you get the best results.
  • Page 72 » Settings: Tap Phone > Menu > Settings > Accessibility > Hearing aids. » Call volume: During a call, press the side volume buttons to set a call volume that works for you. » Position: During a call, hold the phone to your ear as normal, and then rotate/move it to get the best position for speaking and listening.

  • Page 73: Get More Help

    All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of release. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

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