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Diebold Nixdorf CS 7700
Rear-Load Lobby System
Operating Guide
TP-821810-001C PD 7506
April 2020

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Summary of Contents for DIEBOLD NIXDORF CS 7700

  • Page 1 Diebold Nixdorf CS 7700 Rear-Load Lobby System Operating Guide TP-821810-001C PD 7506 April 2020...
  • Page 2 Diebold, Incorporated or its subsidiaries (collectively “Diebold Nixdorf”) that appear in this document are used for informational purposes only and Diebold Nixdorf claims no rights thereto, nor does such use indicate any affiliation with or any endorsement of Diebold Nixdorf or Diebold Nixdorf products by the owners thereof.
  • Page 3: Table Of Contents

    ......Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 4 ......... . Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 5 ....... Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 6: Introduction

    Section 1 Introduction The CS 7700 rear-load lobby terminal (see Figure 1-1) is a free-standing, rear-load terminal for lobby environments. Consumers can receive dispensed cash and transaction records and optionally accepts cash and check deposits through openings in the fascia. Supplies are replenished and service is performed from the rear of the terminal.
  • Page 7: Before Performing Maintenance Procedures On The Terminal

    • Cleaning the exterior of the terminal (Appendix B) For information on maintenance procedures for an individual component, refer to the appropriate module operating guide listed in Appendix A. Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 8: Observing Safety Precautions

    Severe bodily injury, death from electrical shock, or equipment damage can result. • Always turn off the terminal before removing or installing devices. Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 9: Radio Interference Label

    A warning label (see Figure 1-2) is included on ATMs available in Taiwan to meet Taiwan Class A regulatory requirements for radio frequency interference. Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 10: Terminology

    • Module refers to the major electro-mechanical devices of the terminal, such as displays, printers, and dispensers. Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 11: Device Usage

    Headphone jack ActivCash dispenser Identification card scanner Coin dispenser ActivMedia depositor Receipt printer Journal printer Terminal power (on/off) switch Maintenance mode switch Speakers Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 12 Used By Device Consumer Operator Near Field Communication (NFC) contactless card reader Guide lights Local access keypad Rear service display Safe devices (locks) Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 13: Terminal Devices

    The location of some devices and features can vary, depending on how they are installed on the terminal. Some configurations of the fascia is shown in Figure 2-1. Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 14: Figure 2-1 Modules And Devices Mounted On The Fascia

    Figure 2-1 Modules and Devices Mounted on the Fascia (sheet 1 of 2) Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 15 This display is available with a touch screen that allows consumer signature using finger. Use of a stylus is not recommended. Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 16: Figure 2-2 Camera

    The consumer display with touch screen is available in a landscape configuration. The consumer display is also used for routine maintenance, balancing, and monitoring supplies and service tasks. Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 17: Figure 2-3 Consumer Display

    The display is also available with a touch screen or vandal glass. Figure 2-3 Consumer Display Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 18: Figure 2-4 Encrypting Pin Pad (Epp7)

    • ActivEdge card reader/dip card reader/motorized card reader • ActivCash dispenser • ActivMedia depositor • Coin dispenser • Receipt printer Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 19: Figure 2-5 Guide Lights

    The identification card scanner (see Figure 2-6) is a device located adjacent to the encrypting PIN pad. It scans ID document with a bank card format. Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 20: Figure 2-6 Identification Card Scanner

    • Power failure occurs while the card is in the card reader, and the option to return the card on power failure is not present. Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 21: Figure 2-7 Activedge Card Reader

    Refer to the ActivEdge Secure Card Reader Operating Guide (TP-821629-001A). Figure 2-7 ActivEdge Card Reader Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 22: Figure 2-8 Dip Card Reader

    (when it is necessary). A gate prevents cards without chips or cards without track 2 from entering the card reader/writer. The gate also prevents incorrect card insertion. 2-10 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 23: Figure 2-9 Motorized Card Reader

    Refer to the Motorized Card Reader (with chip, 123) Operating Guide (TP-820815-001C). Figure 2-9 Motorized Card Reader 2-11 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 24: Figure 2-10 Nfc Contactless Card Reader

    The card reader beeps and LEDs illuminate briefly to indicate that the card has been read successfully. Figure 2-10 NFC Contactless Card Reader 2-12 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 25: Upper Chassis

    Your terminal might not contain all devices described in this section. Some devices are optional and some devices cannot be used in combination with other devices (mutually exclusive combinations). 2-13 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 26: Figure 2-11 Upper Chassis Devices

    Coin dispenser Receipt printer Journal printer ActivMedia head unit Motorized card reader ActivCash shuttle tracks Terminal Figure 2-11 Upper Chassis Devices 2-14 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 27: Figure 2-12 Activcash Shuttle Tracks

    ActivCash dispenser. The shuttle tracks guide the shuttle assembly (containing currency or media) between the ActivCash dispenser and the terminal fascia. Figure 2-12 ActivCash Shuttle Tracks 2-15 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 28: Figure 2-13 Activmedia Head Unit

    75 checks or bank notes. For more information, refer to ActivMedia (Mixed Media Acceptor) Operating Guide (TP-821683-001A). Figure 2-13 ActivMedia Head Unit 2-16 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 29: Figure 2-14 Coin Dispenser

    The terminal has a high-speed coin dispenser that dispenses coins in four different denominations. See Figure 2-14. Terminal Coin slot Coin chute Coin dispenser Upper chassis Figure 2-14 Coin Dispenser 2-17 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 30: Figure 2-15 Journal Printer

    Refer to the Journal Printer Operating Guide (TP-820817-001A). Figure 2-15 Journal Printer 2-18 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 31: Figure 2-16 80 Mm Receipt Printer

    Managing authorized users is on a per-terminal basis and can be managed solely by Diebold customers. 2-19 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 32: Figure 2-17 Location Of The Local Access Keypad

    Location of local access keypad on the terminal Upper panel of the upper chassis Figure 2-17 Location of the Local Access Keypad 2-20 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 33: Figure 2-18 Rear Service Display

    Location of rear service display on the terminal Terminal Rear service display Figure 2-18 Rear Service Display 2-21 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 34 The Upper Control Card controls power and maintenance mode options for the terminal devices using the power, idle, and maintenance mode switches (see Figure 2-19). 2-22 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 35: Figure 2-19 Upper Control Card

    Upper chassis rear door Upper panel Power switch Idle switch Maintenance switch USB power ports USB port Figure 2-19 Upper Control Card 2-23 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 36 LED blinks rapidly for 30 seconds, then when the terminal is in idle mode, the LED blinks at a slower pace. 2-24 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 37: Devices Located In The Safe

    • Alarm sensors (Section 2.4.9) • Seismic detectors (Section 2.4.10) • Third party alarms (Section 2.4.11) • Heat thermostat (Section 2.4.12) 2-25 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 38: Figure 2-20 Devices Located In The Safe

    For security reasons, the location of the alarm sensors, seismic detectors, and heat thermostat are not shown. Safe ActivMedia cassette unit ActivCash dispenser Terminal Figure 2-20 Devices Located in the Safe 2-26 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 39: Activcash Dispenser

    Dumping the media prepares the ActivCash dispenser for the next dispense command. Refer to the ActivCash Dispenser Operating Guide (TP-821707-001A). 2-27 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 40: Figure 2-21 Activcash Dispenser Cassettes

    ActivCash dispenser Convenience divert/retract cassette Convenience cassette Figure 2-21 ActivCash Dispenser Cassettes 2-28 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 41: Figure 2-22 Activcash Dispenser

    Figure 2-22 ActivCash Dispenser 2-29 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 42: Activcash Divert/Retract Cassette And Divert Bin

    (with a lock) or a convenience cassette (without a lock). Refer to the ActivCash Dispenser Operating Guide (TP-821707-001A). Convenience divert/retract cassette Secure divert/retract cassette Figure 2-23 Divert Cassette Types 2-30 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 43: Activcash Dispense Cassettes

    Dispense cassettes are available with no lock (convenience) or with a lock (secure). Refer to the ActivCash Dispenser Operating Guide (TP-821707-001A). 2-31 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 44: Figure 2-24 Dispense Cassettes

    Convenience cassette Dispense cassette lock Dispense cassette sensor Secure cassette Dispense cassette key Figure 2-24 Dispense Cassettes 2-32 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 45: Activmedia Cassette Unit

    For more information, refer to ActivMedia (Mixed Media Acceptor) Operating Guide (TP-821683-001A). Figure 2-25 ActivMedia Cassette Unit ActivMedia head unit ActivMedia cassette unit 2-33 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 46: Activmedia Retract Cassette

    0.07 - 0.12 mm (0.0003 - 0.0005 inches Grammage 70 - 120 g/m2 (0.15 - 0.26 lb) 65- 125 g/m2 (0.14 - 0.26 lb) 2-34 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 47: Safe Lock

    Refer to Section 3.11 for information on using the electronic safe door lock to open and close the safe door. 2-35 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 48: Terminal Switches

    The heat thermostat, integral to the basic alarms panel, senses when the temperature inside the terminal safe exceeds a certain level. If this level is exceeded, the heat thermostat initiates an alarm. 2-36 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 49: Accessing The Upper Chassis And Safe

    NOTE For maintenance procedures for the individual terminal modules, refer to the module operating guides listed in Appendix A. Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 50: Switching The Terminal To Maintenance Mode

    6. Refer to the appropriate operating guide listed in Appendix A for information on completing the maintenance procedures for your terminal modules. Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 51: Figure 3-1 Opening The Upper Chassis Rear Door

    Key for upper chassis rear door lock (turn key clockwise) Upper chassis rear door in open position Figure 3-1 Opening the Upper Chassis Rear Door Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 52: Closing The Upper Chassis Rear Door

    2. Close the upper chassis rear door (see Figure 3-2). 3. Turn the key counterclockwise, and remove the key from the lock. Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 53: Figure 3-2 Closing The Upper Chassis Rear Door

    Upper chassis rear door Terminal Key for upper chassis rear door lock (turn key counterclockwise) Figure 3-2 Closing the Upper Chassis Rear Door Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 54: Terminal And Device Touch Points

    See Figure 3-3 and Figure 3-4 for examples of these touch points. Figure 3-3 Upper Chassis Touch Points (sheet 1 of 2) Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 55 Main tray release handle Coin dispenser handle Printer tray handle ActivMedia depositor tray release latch Figure 3-3 Upper Chassis Touch Points (sheet 2 of 2) Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 56: Figure 3-4 Safe Touch Points

    Figure 3-4 Safe Touch Points (sheet 1 of 2) Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 57 ActivCash divert cassette touch point ActivCash dispenser ActivCash slide release latch ActivMedia cassette release latch ActivMedia depositor Figure 3-4 Safe Touch Points (sheet 2 of 2) Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 58: Accessing The Rear Service Display

    5. Close the upper chassis rear door (refer to Section 3.2.2). 3-10 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 59: Figure 3-5 Accessing The Rear Service Display

    Rear service display release latch Direction to pull rear service display Rear service display in operation position Figure 3-5 Accessing the Rear Service Display 3-11 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 60: Accessing The Activcash Dispenser

    4. Push the ActivCash dispenser completely into the safe until it latches securely in place. 5. Close the safe door. Refer to Section 3.11.2, Section 3.12.2, or Section 3.13.2. 3-12 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 61: Figure 3-6 Accessing The Activcash Dispenser

    ActivCash dispenser frame ActivCash dispenser slider ActivCash dispenser ActivCash dispenser handle Safe door in open position Figure 3-6 Accessing the ActivCash Dispenser 3-13 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 62: Accessing The Activmedia Cassette Unit

    4. Push the ActivMedia cassette unit completely into the safe until it latches securely in place. 5. Close the safe door. Refer to Section 3.11.2, Section 3.12.2, or Section 3.13.2. 3-14 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 63: Figure 3-7 Accessing The Activmedia Cassette Unit

    Direction to extend ActivMedia cassette unit ActivMedia cassette unit ActivMedia cassette unit release latch Safe door in open position Figure 3-7 Accessing the ActivMedia Cassette Unit 3-15 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 64: Accessing The Activmedia Head Unit

    5. Push the ActivMedia head unit completely into the safe until it latches securely in place. 6. Close the upper chassis rear door (refer to Section 3.2.2). 3-16 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 65: Figure 3-8 Accessing The Activmedia Head Unit

    Direction to extend ActivMedia head unit ActivMedia head unit ActivMedia depositor tray release latch Upper chassis Figure 3-8 Accessing the ActivMedia Head Unit 3-17 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 66: Accessing The Card Reader And The Receipt Printer

    5. Push the printer tray back into the terminal until it latches securely in place. 6. Close the upper chassis rear door (refer to Section 3.2.2). 3-18 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 67: Figure 3-9 Accessing The Card Reader And The Receipt Printer

    Printer tray latch assembly Printer tray handle Printer tray Guide plate Upper chassis Figure 3-9 Accessing the Card Reader and the Receipt Printer 3-19 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 68: Accessing The Coin Dispenser

    5. Push the coin dispenser tray back into the terminal until it latches securely in place. 6. Close the upper chassis rear door (refer to Section 3.2.2). 3-20 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 69: Figure 3-10 Accessing The Coin Dispenser

    Main tray release latch Upper chassis rear door Coin dispenser Main tray handle Main tray Figure 3-10 Accessing the Coin Dispenser 3-21 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 70: 3.10 Accessing The Safe

    A mechanical keylock can also be used before entering the combination for the combination lock. 3-22 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 71: 3.11 Opening And Closing Safe Doors With Electronic Combination Locks

    4. Open the safe door, and complete all maintenance (refer to the appropriate maintenance manuals listed in Appendix A for information about the maintenance procedures for your terminal). 3-23 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 72: Figure 3-12 Opening Safe Door With Electronic Combination Lock

    Terminal Safe handle Safe door Mechanical keylock Electronic combination lock Figure 3-12 Opening Safe Door with Electronic Combination Lock 3-24 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 73: Closing The Safe Door

    4. Make sure that the safe handle does not turn. 5. Pull firmly on the safe door to confirm that the safe is securely locked. 3-25 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 74: Figure 3-13 Closing Safe Door With Electronic Combination Lock

    Safe door Terminal Safe handle Mechanical keylock Electronic combination lock Figure 3-13 Closing Safe Door with Electronic Combination Lock 3-26 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 75: 3.12 Opening And Closing Safe Doors With Cencon 2000 Lock

    OPR code appears on the lock display, to open the lock bolt. 6. Use the safe handle to open the safe. 3-27 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 76: Figure 3-14 Opening The Safe Door

    Direction to turn dial Display Factory-set combination Safe door in open position Safe handle (turn counterclockwise) Figure 3-14 Opening the Safe Door 3-28 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 77: 3.12.2 Closing The Safe Door

    7. Close the safe door cover. 8. Turn the safe door cover key counterclockwise and remove the key from the lock. 3-29 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 78: Figure 3-15 Closing The Safe Door

    Cencon 2000 II electronic lock Direction to turn dial (counterclockwise) Safe door in open position Figure 3-15 Closing the Safe Door 3-30 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 79: 3.13 Opening And Closing Safe Doors With Mechanical Combination Locks

    6. Open the safe door, and complete all maintenance (refer to the appropriate maintenance manual listed in Appendix A for information about the maintenance procedures for your terminal). 3-31 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 80: Figure 3-16 Opening Safe Door With Mechanical Combination Lock

    Safe door in open position Key for mechanical keylock Mechanical keylock Safe handle Terminal Figure 3-16 Opening Safe Door with Mechanical Combination Lock 3-32 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 81: 3.13.2 Closing The Safe Door

    7. Make sure that the safe handle does not turn. 8. Pull firmly on the safe door to confirm that the safe is secure. 3-33 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 82: Figure 3-17 Closing Safe Door With Mechanical Combination Lock

    Mechanical combination lock (remove key) Mechanical keylock Key for mechanical keylock Safe Figure 3-17 Closing Safe Door with Mechanical Combination Lock 3-34 Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 83: Table A-1 Related Hardware Documentation

    Agilis® 3 91x Service Pack (SP) 4, Payment Application Data Security Standard (PA TP-821519-001E DSS) Implementation Guide Agilis 3 91x SP4 Readme TP-821746-001A Available in English language only Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...
  • Page 84 • Do not spray cleaners directly onto the cash terminal surface, spray the cleaner onto a cleaning cloth, then use the damp cloth to wipe the surface. Copyright ©Diebold, Incorporated (7/2015, 3/2017) - All Rights Reserved Copyright ©Diebold Nixdorf (2020) - All Rights Reserved TP-821810-001C...

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