Related Manuals for DIEBOLD NIXDORF CS 5550
Summary of Contents for DIEBOLD NIXDORF CS 5550
- Page 1 Diebold Nixdorf CS 5550 Through-the-Wall Cash Dispenser Operating Guide TP-821765-001D PD 7332 October 2017...
- Page 2 Diebold, Incorporated or its subsidiaries (collectively “Diebold Nixdorf”) that appear in this document are used for informational purposes only and Diebold Nixdorf claims no rights thereto, nor does such use indicate any affiliation with or any endorsement of Diebold Nixdorf or Diebold Nixdorf products by the owners thereof.
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Page 3: Table Of Contents
Glossary ..........Glossary-1 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... - Page 4 Figures Figure 1-1 Diebold Nixdorf CS 5550 Through-the-wall Cash Dispenser ....Figure 1-2 Taiwan Class A Label ........
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Page 5: Introduction
Section 1 Introduction The Diebold Nixdorf CS 5550 through-the-wall cash dispenser is an economical, walk-up system that dispenses cash and transaction receipts. The cash dispenser has a weather-resistant design and can be installed through an exterior wall in locations such as bank buildings, public transportation terminals, department stores, or work locations. -
Page 6: Maintenance Tasks
• Maintenance for the top chassis and safe (Section 3) • Related documentation (Appendix A) • Cleaning the exterior of the cash dispenser (Appendix B) Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 7: Observing Safety Precautions
• Always turn off the cash dispenser before removing or installing modules. Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... - Page 8 High temperatures that can cause pain or High temperature burns are present in the area of this label. hazard Do not touch until cooled. Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D...
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Page 9: Radio Interference Label
Figure 1-2 Taiwan Class A Label Terminology This document uses the following terminology: • Cash dispenser refers to the complete Diebold Nixdorf CS 5550 through-the-wall cash dispenser. • Note(s) refers to documents of monetary value that are stored in the cassettes and dispensed from the dispenser. - Page 10 • Operator refers to a person who performs routine maintenance tasks, such as replenishing supplies. An operator might also resolve certain problems, such as removing paper jams. Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D...
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Page 11: Cash Dispenser Devices
finger on the window. A red flash indicates that an image of the fingerprint has been captured. The scanned data is encrypted before it is sent via the USB interface. Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 12: Speakers
At the end of a transaction, the consumer receives a printed receipt through the printer slot. Dispenser Slot Bank notes and other media are presented to the consumer through the dispenser slot. Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 13: Figure 2-1 Features On The Cash Dispenser Fascia
Motorized card reader slot Contactless card reader Fingerprint reader Camera window for the face camera Figure 2-1 Features on the Cash Dispenser Fascia Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... - Page 14 Motorized card reader lead-through indicator Active edge card reader indicator Dispenser lead-through indicator Receipt printer lead-through indicator Figure 2-2 Lead-through Indicators Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D...
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Page 15: Top Chassis Devices
These devices shown in Figure 2-3 is described in the rest of this section. Refer to Section 2.1.1, Figure 2-1 for information about additional devices. Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 16: Figure 2-3 Consumer Devices In The Top Chassis
Enhanced biometric fingerprint reader (optional) Fingerprint reader (optional) 2D Barcode Scanner Contactless card reader (optional) Figure 2-3 Consumer Devices in the Top Chassis Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 17: Figure 2-4 Motorized Card Reader
Refer to the Motorized Card Reader (with chip, 123) Operating Guide (TP-820815-001C) for more information. Figure 2-4 Motorized Card Reader Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 18: Figure 2-5 Dip Card Reader
An optional ActiveEdge card reader is available. The card is inserted long edge first in this reader. Jitter and Advanced Skimming Detection/Prevention is required. Figure 2-6 Active Edge Card Reader Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 19: Figure 2-7 Receipt Printer
Refer to the One-sided Graphical Thermal Receipt Printer (49-240508-000A) Operating Guide (TP-821718-001A) for more information. Figure 2-7 Receipt Printer Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 20: Figure 2-8 Fingerprint Reader And Cover
• Resistant to electrostatic discharge • Fingerprint data is encrypted • Counterfeit finger rejection Figure 2-8 Fingerprint Reader and Cover 2-10 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 21: Figure 2-9 Enhanced Biometric Fingerprint Reader Module (Fb-Mifp00-000B)
• Fingerprint data is hardware encrypted • Counterfeit finger rejection Enhanced biometric fingerprint reader Figure 2-9 Enhanced Biometric Fingerprint Reader Module (FB-MIFP00-000B) 2-11 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 22: Figure 2-10 2D Barcode Scanner
• No need for a proprietary USB driver. The standard CCID and HID drivers of the computer can be used. 2-12 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 23: Devices In The Top Chassis Used By The Operator
• Maintenance mode switch • Idle power (on/off) switch • Hard drive disk (inside of the processor) • External DVD/ROM (optional) 2-13 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 24: Figure 2-12 Top Chassis Devices Used By The Operator
Figure 2-12 Top Chassis Devices Used by the Operator (sheet 1 of 2) 2-14 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... - Page 25 USB port 2.0 Rear maintenance display Figure 2-12 Top Chassis Devices Used by the Operator (sheet 2 of 2) 2-15 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D...
- Page 26 Figure 2-13 Top Chassis Devices Used by the Operator (with the configuration of the basic power system) (sheet 1 of 2) 2-16 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D...
- Page 27 Figure 2-13 Top Chassis Devices Used by the Operator (with the configuration of the basic power system) (sheet 2 of 2) 2-17 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D...
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Page 28: Figure 2-14 10.4-Inch Rear Display With Touch Screen
• Green light – DC-ON, DVI signal On Rear operator display Figure 2-14 10.4-inch Rear Display with Touch Screen 2-18 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 29: Figure 2-15 Activcore Processor Module-Consumer Display
ActivCore Processor Module - Consumer Display For the Diebold Nixdorf CS 5550 through-the-wall cash dispenser, the processor module is attached to the consumer display which is assembled to the all in one module (Figure 2-15). The operator uses the consumer display for routine maintenance, balancing transaction reports, replenishing supplies and monitoring maintenance services. -
Page 30: Figure 2-16 Maintenance Keyboard And Mouse
85-key USB keyboard USB mouse Figure 2-16 Maintenance Keyboard and Mouse 2-20 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... - Page 31 DVD, can also be installed. The disk drives can be used to load or store software, images or cash dispenser data. 2-21 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D...
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Page 32: Devices In The Safe
• Alarm sensors (Section 2.3.5) • Network alarm interface (Section 2.3.5) • Seismic detectors (Section 2.3.6) • Heat thermostat (Section 2.3.7) 2-22 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 33: Figure 2-18 Safe Devices
Safe door locks Secondary mechanical keylock (optional) Safe handle Dispenser with divert and dispense cassettes Figure 2-18 Safe Devices 2-23 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 34: Dispenser
Refer to the software documentation for your cash dispenser for specific details. Figure 2-19 ActivDispense 2-24 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 35: Divert Cassette And Divert Bin
Refer to the ActivDispense Operating Guide (TP-821761-001C) for more information. Divert/retract cassette (secure) Divert/retract cassette (convenience) Divert bin Figure 2-20 Divert/Retract Cassette and Divert Bin 2-25 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 36: Figure 2-21 Activdispense Cassettes
Refer to the ActivDispense Operating Guide (TP-821761-001C) for more information. Dispense cassette (tamper indicating) Dispense cassette (convenience) Figure 2-21 ActivDispense Cassettes 2-26 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 37: Secure Safe Door Lock
Refer to the appropriate lock operating instructions listed in Appendix A for more information about your lock. 2-27 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 38: Figure 2-22 Safe Door Locks
Single/dual electronic lock OTC electronic lock Keylock Class B Keylock UL 437 - secondary keylock (optional) Figure 2-22 Safe Door Locks 2-28 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 39: Alarms Sensors
Seismic detectors (Figure 2-23) sense physical blows or torch attacks on the cash dispenser safe. A network interface must be present for the seismic detectors to function. Figure 2-23 Seismic Detector 2-29 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 40: Heat Thermostat
Figure 2-24, senses when the temperature inside the safe exceeds a certain level and then initiates an alarm. Basic alarms panel Heat thermostat Figure 2-24 Heat Thermostat 2-30 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 41: Top Chassis And Safe Maintenance
NOTE Refer to the module operating guides listed in Appendix A for information about module procedures. Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 42: Cash Dispenser And Device Touch Points
Sliding the dispenser directly Cassette handle Cassette lock lever Cassette button Figure 3-1 Examples of Touch Points on the ActivDispense Module Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 43: Opening The Top Chassis
Insert the key and turn it clockwise Swing open the top chassis door Figure 3-2 Opening the Top Chassis Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 44: Opening The Safe Door
Keylock UL 437 (optional) - LaGard 2270 Keylocks Safe handle Can only be used as secondary lock. Figure 3-3 Locks and Handles on the Safe Door Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... - Page 45 3. Turn the safe opening handle clockwise until it stops (Figure 3-4). 4. Open the safe door. Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D...
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Page 46: Figure 3-4 Open The Safe Door
Turn the safe opening handle clockwise Open the safe door Figure 3-4 Open the Safe Door Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 47: Opening The Mechanical Combination Locks (Lagard 3390Ex)
You must open the safe within six seconds after entering the correct combination; otherwise, it will relock. To open the safe, turn the safe handle clockwise until it stops. Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 48: Opening The Cencon® System 2000 Gen 2 Electronic Lock
Spin the dial counterclockwise until EC appears on the display The letters EC appear on the display Figure 3-6 Entering the Combination on the Cencon® System 2000 GEN 2 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 49: Figure 3-7 Operating The Cencon® System 2000 Gen 2 Lock
Turn the dial clockwise until it stops The letters OPr appear on the display Figure 3-7 Operating the Cencon® System 2000 GEN 2 Lock Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 50: Opening The S&G 6880 Keylocks
Insert the key into the keylock and turn it clockwise to open the keylock Figure 3-9 Opening the Lagard 2270 Keylock 3-10 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 51: Closing The Safe Door
Section 3.4.1 to Section 3.4.5). 4. Close the secondary lock (choose the appropriate procedures from Section 3.4.1 to Section 3.4.5). 3-11 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 52: Closing The Mechanical Combination Locks (Lagard 3390Ex)
3-12 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 53: Closing The Cencon Gen 2 Electronic Locks
Insert the key into the keylock and turn it counterclockwise to close the keylock Figure 3-13 Closing the S&G 6880 Keylock 3-13 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 54: Closing The Lagard 2270 Keylocks
3. For additional access to the dispenser, release the dispenser slide plunger and extend the dispenser on its slide assemblies (Figure 3-15). 3-14 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 55: Figure 3-15 Accessing The Dispenser
6. Close the cash dispenser safe door following Section 3.4. 3-15 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 56: Accessing The Maintenance Keyboard, The Mouse And The Rear Operator Display
Retracted receipts might drop into the advanced function module (AFD) and cause the cash dispenser to be out of service. 3-16 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 57: Figure 3-16 Accessing The Motorized Card Reader, The Receipt Printer And The Processor
Insert the key and turn clockwise to open the rear door Top chassis tray handle Plunger Figure 3-16 Accessing the Motorized Card Reader, the Receipt Printer and the Processor 3-17 Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 58: Appendix A Related Documentation
Consumer Bar Code Scanner Operating Guide TP-820813-001A Journal Printer Operating Guide TP-820817-001A SafeGard Electronic Lock Customer Operating Instructions TP-820466-001A Diebold Nixdorf CS 5550 Through-the-Wall Cash Dispenser Planning and Site Preparation TP-821764-001C Guide One-sided Graphical Thermal Receipt Printer (49-240508-000A) Operating Guide TP-821718-001A In English only. -
Page 59: Appendix B Cleaning The Exterior Of The System
Clean the enhanced biometric fingerprint reader with a 70% isopropyl alcohol solution or a nonabrasive glass cleaner (such as Windex ®) and clean, soft, nonabrasive cloth. Copyright ©Diebold, Incorporated (9/2014, 3/2016) - All Rights Reserved Copyright ©Diebold Nixdorf, Inc. (4/2017, 10/2017) - All Rights Reserved TP-821765-001D... -
Page 60: Glossary
Glossary Cash dispenser The complete Diebold Nixdorf CS 5500 Cash Dispenser. Consumer Any person who uses the cash dispenser to conduct transactions. Device The electrical and mechanical components in the cash dispenser. Dispenser The module that takes currency or other dispensable media from the cassettes and presents it to the consumer.
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