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R3-50, R3-100 and R3A-100
18 MAINTENANCE & FAULT-FINDING
18.1 Cleaning
If there is any build-up of deposit on the unit, it should be gently cleaned with a cloth moistened with
water and soft detergent. Solvents should not be used, and care should be taken to avoid
scratching any surfaces. The unit must be allowed to defrost naturally after being exposed to snow
or icy conditions, do NOT attempt to remove ice or snow with a tool.
18.2 Servicing
There are no moving parts or user-serviceable parts requiring routine maintenance.
Opening the unit or breaking the security seal will void the warranty and the calibration.
In the event of failure, prior to returning the unit to your authorised Gill distributor, it is
recommended that:
1. All cables and connectors are checked for continuity, bad contacts, corrosion etc.
2. A bench test is carried out as described in Section 20.1.
3. You contact your supplier for advice
18.3 Fault-finding
Symptom
No output
Corrupted output
One way
communication
Failed / Incorrect
WindMaster output,
data invalid flag
18.4 Status (error) codes
Refer to section 17.2
18.5 Returning units
If the unit has to be returned, it should be carefully packed in the original packaging and returned to
your authorised Gill distributor, with a full description of the fault condition.
___________________________________________________________________________________________
陕西威瑞仪器仪表有限公司 生产代理销售：实验检测设备气象科学仪器设备
Tel:18966887800 Web:www.xavery.cn Email:verytrade@163.com
Doc. No 1210-PS-0015 Issue 1
Check DC power to R3, cable and connections.
Check comms settings of R3 (as detailed in Section 14) and host system
match, including correct Com port.
Check unit is in Continuous mode
Check that in-line communication devices are wired correctly.
NOTE: It is usual for Anemometer TX to be connected to converter device RX
Check comms settings of R3 and host system match.
Try a slower baud rate.
Check cable lengths and type of cable.
Check R3 and host system are both set to the same protocol (RS232 for PCI,
RS422 for direct connect to R3).
Check wiring is in accordance with the manual.
Check that transducer path is not blocked
Page 53
March 2017
Solution
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