Rocstor EX32 Manual
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Rocstor EX32 Manual

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Rocsecure EX32
Secure – Encrypted Mobile Drive

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Summary of Contents for Rocstor EX32

  • Page 1 Rocsecure EX32 Secure – Encrypted Mobile Drive...

  • Page 2: Table Of Contents

    Reformatting Your Drive ________________________________________________ Reformatting via PC (Window based computers) Reformatting via Mac _______________________________________ ____ Important Note PARTITIONING AND FORMATTING THE ROCSECURE EX32 DRIVE ON A MAC OS Warning _____________________________________________________________ Important Notes Instructions for Partitioning and Formatting from exFAT _______________...
  • Page 3 PARTITIONING & FORMATTING the ROCSECURE EX32 Drive on WINDOWS 10 • Warning _____________________________________________________________ • Important Notes • Di erent ways to get to the Control Panel __________________________________ • Instructions upon reaching the Control Panel • Instructions for Partitioning and Formatting from exFAT...

  • Page 4: Important Notices

    Please take a moment to review these instructions. As with any storage solution, it is recommended that all data be backed up regularly. Ensure that you follow the proper removal procedure to disconnect the Rocsecure EX32 drive. ROCSTOR | ROCSECURE EX32 user manual...
  • Page 5 Do not drop or cause shock to your Rocsecure EX32 drive. Do not spill any liquid or insert any object into the device. Do not attempt to disassemble and service the Rocsecure EX32 drive during the warranty period. www.rocstor.com...

  • Page 6: General

    Its function is to keep the hard dri v e suspended within the casing while dissipating the heat produced by the hard drive. The Rocsecure EX32 is designed this way to allow peak performance while operating at an optimal temperature.

  • Page 7: Box Contents

    USB-C to USB Type-A Cable • Installation user Guide • Carrying case EX32 USB-C to USB-C Cable fhdf1 store your future Rocsecure EX32 Secure – Encrypted Mobile Drive USB-C to USB Type-A Cable ROCSTOR | ROCSECURE EX32 user manual Page | 7...

  • Page 8: Minimum System Requirements

    USB Type-C (3.1) MUST BE READ FIRST Rocsecure EX32 uses the most advanced encryption chip. It encrypts and decrypts all the data that is being read and written simultaneously in real -time. It uses a digital key token to authenticate and authorize to access data in the device.
  • Page 9 Any set of digital keys can be formatted with as many Rocsecure EX32 Products as you prefer. That means if you have two (2) or more (or even twenty [20]) Rocsecure EX32 Devices you can format all of them with set of digital keys.
  • Page 10 Rocstor tech support toll-free at 818-727-7000, Option 2, or email support@Rocstor.com.) Once the drive is formatted with a new digital key which you received/purchased, it will authenticate the Rocsecure EX32 device with that key (set of new keys) only. You may dispose of your previous leftover original digital keys.

  • Page 11: Quick Installation

    Rocsecure EX32 includes USB -C to USB-C and USB-C to USB Type-A cables. Connect the First End of USB-C cable to EX32 corresponding USB -C port. Connect the Second End of the USB cable to the corresponding hosting computer USB port of your computer. Once the USB cable is connected to the USB host computer port, EX32 continuous RED light is turned on.
  • Page 12 The Hard drive is preformatted for Plug -and-Play operation. After a few seconds, a Rocstor HD icon will show on “My Computer” folder under the Windows OS. Under the Mac OS, the Rocsecure EX32 HD will appear on the “Desktop.”...

  • Page 13: Installing Your Drive

    USB data cable to your host computer. Make sure you remove the token key after authentication procedure is complete (follow the quick installation instructions). There’s no need to shut down your computer because y o ur Rocstor drive is hot-pluggable. Just plug it in and it’s ready to use.

  • Page 14: Rocsecure Ex32 As A Bootable Device

    When the drive’s icon no longer appears on the Finder’s Desktop and the drive’s activity light is green, you can safely disconnect or turn off the drive. You MUST remove the USB cable from the host computer after the EX32 is ejected or dismounted.

  • Page 15: Reformatting Via Mac

    Open Disk Utility (/Applications/Utilities). Select the drive in the list at the left, and then click the Erase tab. Choose the desired volume format, specify a name, and then click Erase. PARTITIONING AND FORMATTING THE ROCSECURE EX32 DRIVE ON A MAC OS ROCSTOR | ROCSECURE EX32 user manual...

  • Page 16: Warning

    IMPORTANT NOTES: All programs should be closed before beginning. Insert the secure Token Key to the mini - USB port on the back of Rocsecure EX32 Connect the EX32 via USB cable to your host computer Turn ON the Rocstor hard disk drive. Some Rocstor HDs are bus - powered and turn ON automatically.
  • Page 17 (Check Box Content on page 7 for components required for Instructions) Connect token key into Rocstor drive. Connect the Rocstor drive to the computer via a port using USB Cable. The drive will appear as an icon on the Desktop on the middle right side (figure 1.0 below) the icon will represent the method of connection.
  • Page 18 USB Connection Figure 1.1 Note: the Hard Drive is connected via USB port; the desktop would indicate the USB (figure 1.1) ROCSTOR | ROCSECURE EX32 user manual Page | 18...
  • Page 19 (figure 1.3) and the file browser as well located on the bottom corner (figure 1.4 has icon image). Figure 1.2 Figure 1.3 Figure 1.4 ROCSTOR | ROCSECURE EX32 user manual Page | 19...
  • Page 20 On the left side of the “Disk Utility” menu is a list of available drives (figure 1.3.) One will show as Rocstor drive. Click on the Rocstor icon (figure 5.0.) Figure 5.0 You are now in the Rocstor menu. Click on the “Partition” tab (figure 6.0). This will take you to the partition menu (figure 6.1). Figure 6.0...
  • Page 21 Partition Information: Select a name for your drive, select format, choose from dropdown, and input size. When finished click “Apply.” (figure 6.1.) You can now Exit or close to return to the desktop. ROCSTOR | ROCSECURE EX32 user manual Page | 21...

  • Page 22: Partitioning & Formatting The Rocsecure Ex32 Drive On Windows 10

    Turn ON the Rocstor hard disk drive. Some Rocstor HDs are bus-powered and turn ON automatically. Look for a Blue or Green light. Remove the Token Key once the EX32 rapid blinking RED light is on (within 20 seconds after USB cable is connected to the host computer) 7.
  • Page 23 1. First step, You are going to locate the le browser locate d at the bottom of your computer tab (Figure 1). Click the le browser icon Figure 1 2. You will then proceed to the le browser menu: ( gure 2) Figure 2 ROCSTOR | ROCSECURE EX32 user manual Page | 23...
  • Page 24 5. Inside “Computer Management” select the tab on the left side that says, “Disk Management” ( gure 5). The “Disk Management ” menu will look like ( gure 5.1) Disk Management Figure 5 ROCSTOR | ROCSECURE EX32 user manual Page | 24...
  • Page 25 Find the disk you want to format and then right click the unallocated section. You will then select “New Volume.” (Figure 6.1). ROCSTOR | ROCSECURE EX32 user manual Page | 25...
  • Page 26 Figure 6 Figure 6.1 ROCSTOR | ROCSECURE EX32 user manual Page | 26...
  • Page 27 7. You will then be taken to the “New Partition Wizard,” menu. Click ‘Next’ to continue. ( gure 7). Figure 7 8. You will then be taken to this menu . Here you will select the size of the volume in Mega Bytes ( gure 8). ROCSTOR | ROCSECURE EX32 user manual Page | 27...
  • Page 28 9. After you have selected the capacity of the volume you will go on to the next page. There you will select a letter for the identity of the drive ( gure 9). You can select the lett in the dropdown menu ( gure 9.1). ROCSTOR | ROCSECURE EX32 user manual Page | 28...
  • Page 29 Figure 9 Figure 9.1 ROCSTOR | ROCSECURE EX32 user manual Page | 29...
  • Page 30 If you do choose to create a format, you have the selection of choosing NTFS or ExFat. The next input box, select a name for the volume ( gure 10). Figure 10 ROCSTOR | ROCSECURE EX32 user manual Page | 30...
  • Page 31 When the volume is nished, the partitioned volume should look like this ( gure Figure 12 You can locate the volume in the le browser on the left side along with the “C” Drive and others. ROCSTOR | ROCSECURE EX32 user manual Page | 31...

  • Page 32: Troubleshooting

    Rocsecure EX32 includes USB -C to USB-C and USB-C to USB Type-A cables. Connect the First End of USB-C cable to EX32 corresponding USB -C port. Connect the Second End of the USB cable to the corresponding hosting computer USB port of your computer. Once the USB cable is connected to the USB host computer port, EX32 continuous RED light is turned on.
  • Page 33 Problem: The Rocsecure EX32 drive is not working fast enough. Solution: Rocsecure EX32 best throughput performance is when the EX 3 2 is connected with a USB-C cable directly to the USB-C 3.1 or USB-C 4.0 port of the host computer. Transfer speeds will be reduced to the speed limitations of USB -3.0 or USB-2.0 ports on the host computer.

  • Page 34: Troubleshooting For Pc Windows Based Computers

    Rocsecure EX32 drives are designed to save electricity and subsequently the wear and tear of the internal hard drive by having the hard drive stop spinning when the Rocsecure EX32 is not accessed for a certain amount of time (sleeping mode). Under Mac OS 10 , it might cause an error please ignore the error message as it might take few seconds to start spinning at the designated speed (wake up.)
  • Page 35 Rocsecure EX32 includes USB -C to USB-C and USB-C to USB Type-A cables. Connect the First End of USB-C cable to EX32 corresponding USB -C port. Connect the Second End of the USB cable to the corresponding hosting computer USB port of your computer. Once the USB cable is connected to the USB host computer port, EX32 continuous RED light is turned on.
  • Page 36 Situation: The LED RED light is ON but it also flickers. Solutions: During LED rapid RED blinking, you may remove the token key from the back of the EX32. This enables the host computer mount the drive. ROCSTOR | ROCSECURE EX32 user manual...

  • Page 37: Knowledge Base

    Dimension: ~ 5.0 x 2.9 x 0.7 inches or ~12.7 x 7.4 x 1.8 cm Weight: ~ 8 Ounces – ~O.5 Lb - 0.23 Kilogram Transfer rates: USB 3.1 Gen1 up to 5Gbps ROCSTOR | ROCSECURE EX32 user manual Page | 37...

  • Page 38: Encryption Technology (Q&A)

    ECB modes, the encryption chipset bears certi cations from the National Institute of Standards and Technology (NIST), and FIPS Level 2 for a Cryptographic Module. The Rocsecure EX32 is authenticated by a digital key token, which is inserted for authentication, and removed soon after the device is authenticated, and then ready for secure data transfer.
  • Page 39 Q: Are Rocsecure EX32 encrypted drives compatible with all disk drive types? A: Rocsecure EX32 encrypted hard drives are compatible with eSATA compliant disk HDD & SSD drives in real-time performance. Q: Can Rocsecure EX32 external drives work with any operating system? A: Rocsecure EX32 external drives require no device drivers and are independent from all operating systems.
  • Page 40 Q: How do I know my Rocsecure EX32 encrypted external drives are really secured? A: The AES hardware engine has been validated by FIPS (US Federal Information Processing Standard) 140-2 Level 2 & 3 Cryptographic Engine for Physical Security and certified by the NIST...
  • Page 41 Very low power consumption at less than 350mW at 1.8V under constant burst mode System Requirement Microsoft Windows and macOS Operating Systems * Linux OS All embedded OS with SATA support ROCSTOR | ROCSECURE EX32 user manual Page | 41...
  • Page 42 Windows 2000 and higher can only create FAT32 le systems of 32 GB or less. This limitation is by design and wa s imposed because many tasks on very large FAT32 les become slow and ine cient when le systems exceed ROCSTOR | ROCSECURE EX32 user manual Page | 42...
  • Page 43 For example, on a 1 GB disk, the allocation block size under HFS is 16 KB, so even a 1 byte le would take up 16 KB of disk space. ROCSTOR | ROCSECURE EX32 user manual Page | 43...
  • Page 44 If desired, you can specify reserve and quota sizes for each volume. Each volume uses only part of the overall container, so the available space is the total size of the container, minus the size of all the volumes in the container. ROCSTOR | ROCSECURE EX32 user manual Page | 44...

  • Page 45: Limited Warranty

    Rocstor. The replacement part or product takes on either the Limited Warranty status of the removed part or product or the thirty (30) day limited warranty of the spare part. In the unlikely event that your Rocstor product has a recurring failure, Rocstor, at its discretion, may elect to provide you with a replacement unit of Rocstor‘s choosing that is at least equivalent to your Rocstor branded product in hardware performance.
  • Page 46 Rocstor does not warrant that the operation of this product will be uninterrupted or error-free. Rocstor is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the Rocstor branded product.
  • Page 47 PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. ROCSTOR IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. THIS LIMITATION OF LIABILITY ALSO APPLIES WHETHER DAMAGES ARE SOUGHT OR A CLAIM IS MADE UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM OR ANY OTHER CLAIM.
  • Page 48 This will save considerable repair time. After you call the Rocstor Technical Support Center at 1.818.727.7000 a replaceable part can be sent directly to you. Once the part arrives, call the Rocstor Technical Support Center. A technician will assist you over the phone to ensure that the installation is quick and easy.

  • Page 49: Technical Support

    Rocstor on the Rocstor branded product or included with the Rocstor branded product at the time of your purchase or lease of the product is available for a fee. WARNING: The individual user should take care to determine prior to use whether this device is suitable, adequate or safe for the use intended.

  • Page 50: Copyrights

    Rocstorage, Inc. You may not alter or remove any trademark, copyright or other notice from copies of this Manual. Designed, integrated and assembled by Rocstor in th e U.S.A. using domestic and / or foreign components. Rocstor is a California Company . U.S.A.
  • Page 51 Educational sales information: academic_sales@Rocstor.com Federal, State & Local government sales information: government_sales@Rocstor.com Resellers/Business Development/OEM Partners All Channel National and International Resellers, VARs, Consultants contact Rocstor Channel Sales: In U.S., call: 1 (855) 245-1616 Out of USA call 1 818-727-7000 Email: reseller_info@Rocstor.com...
  • Page 52 Thank you for purchasing Rocsecure EX32 Ver.0 Rocstor.com ROCSTOR | ROCSECURE EX32 user manual Page | 52...

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