Troubleshooting; When Problems Occur - Sony ICD-R100PC Operating Instructions Manual

BAdditional Information

Troubleshooting

When problems occur

After trying the following measures, if the problem persists, contact your
dealer or a Sony service facility. Also refer to the supplied instruction
manual of the IC recorder.
Symptom
The ICD-PCLINK software cannot
be installed.
Messages in the IC recorder
cannot be transferred to the
computer.
Messages in "IC RECORDER"
Area, ICS files or WAV files
cannot be played back.
ICS files cannot be played back.
WAV files cannot be played back.
Playback sound volume is too
low.
The Software 'hangs' when the
ICD-PCLINK Software starts up.
52
GB
• The memory space on the computer is too
small. Allocate a larger memory space.
• Check the installation of the software or
connection of the cable.
• Refer to "Error messages" on page 53.
• No sound board is installed (Page 5).
• No speaker is built-in or connected to the
computer.
• Install the ICS Player Software. (See page
48) (When the ICD-PCLINK Software is
installed, the ICS Player Software is
automatically installed. You can also install
the ICS Player Software only. See pages 9
and 10 for details.)
• The software that can play back WAV files
is not installed. Install a software such as
the Microsoft Sound Recorder. (See page
47.)
• Turn up the volume on the computer.
(Refer to the instruction manual of
the computer.)
• The volume of WAV files can be changed
and saved using the "Increase Volume"
feature of the Microsoft Sound Recorder.
• There may be 'conflict' between the ICD-
PCLINK Software and other driver or
application.
Remedy