Troubleshooting - Sony MDS-PC3 Operating Instructions Manual

Troubleshooting

If you experience any of the following difficulties while using this
software, use this troubleshooting guide to remedy the problem.
Should any problem persist, consult your nearest Sony dealer.
Please also refer to your computer's manual, as well as the
"Readme.txt" file installed on the hard disk with the software.
To open the "Readme" file, go to the Start menu and select "Programs"
and "M-crew," and then click "View Readme."
Problem
M-crew aborts automatically.
The message "Equipment does
not respond. Check connections."
appears.
Cause/countermeasure
OpenMG Jukebox is started.
t M-crew and OpenMG Jukebox cannot be
active simultaneously. Therefore, starting
OpenMG Jukebox while M-crew is active may
cause M-crew to abort. To restart M-crew, quit
OpenMG Jukebox, and then double-click the
M-crew icon in the task tray on the Desktop.
You can also select "Restart M-crew" from the
menu that can be opened by right-clicking on
the Desktop.
The USB cable is not properly connected to the
USB port on the computer.
t Check the USB connector connection.
t Try disconnecting the USB cable from the
computer, and then connecting it again.
The USB cable is not properly connected to the
system stereo component.
t Check the USB connector connection.
t Check that the AC power cord of the system
stereo component is connected to an AC
outlet.
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