Troubleshooting - Sony DCR-TRV260 - Digital Handycam Camcorder Application Manual

Additional information

Troubleshooting

Symptom
The computer does not recognize
your camcorder.
You cannot view the pictures the
camcorder is seeing on the
computer.
You cannot view the pictures
recorded on a tape on the
computer.
You cannot view the pictures
recorded on a tape on the
Macintosh computer. (only the
models with a Memory Stick
slot)
You cannot view the pictures
recorded on a "Memory Stick"
on the computer. (only the
models with a Memory Stick
slot)
Cause and/or Corrective Actions
cDisconnect the cable from the computer and camcorder, then
connect it again firmly.
cFor the model that is supplied with the Handycam Station, set
the USB ON/OFF switch to ON.
cFor the model that is supplied with the Handycam Station,
connect the Handycam Station to the camcorder firmly.
cDisconnect the USB device other than the keyboard, the mouse,
and the camcorder from the computer.
cDisconnect the cable from the computer, turn on the camcorder,
then connect it again.
cSlide the POWER switch repeatedly to select the CAMERA-
TAPE mode, set [USB STREAM] in the menu settings of your
camcorder to on.
cDisconnect the cable from the computer, turn on the camcorder,
then connect it again.
cSlide the POWER switch repeatedly to select the PLAY/EDIT
mode, set [USB STREAM] in the menu settings of your
camcorder to on.
cTo copy pictures recorded on a tape to your Macintosh
computer, copy the pictures to a "Memory Stick" in your
camcorder first, then copy the pictures recorded on the
"Memory Stick" to your computer.
cInsert the "Memory Stick" firmly.
cYou cannot use an i.LINK cable. Connect the camcorder and the
computer using the USB cable.
cSlide the POWER switch repeatedly to select the PLAY/EDIT
mode, set [STD-USB] in the menu settings of your camcorder to
on.
• The computer does not recognize the "Memory Stick" during
camcorder operation such as tape playback or editing.
cFinish camcorder operation before connecting the camcorder
to the computer.
,continued
Additional information
35