Maytag MHWE301 Series Use & Care Manual page 20

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/help First try the solutions suggested here or visit our website at www.maytag.com/help
If you experience If you experience
Washer not performing as expected (cont.) Washer not performing as expected (cont.)
Not cleaning or Not cleaning or
removing stains (cont.) removing stains (cont.)
Odors Odors
Fabric Damage Fabric Damage
Gray whites, dingy Gray whites, dingy
colors colors
Incorrect dispenser Incorrect dispenser
operation operation
Water in dispenser after cycle has Water in dispenser after cycle has
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for assistance and to possibly avoid a service call. for assistance and to possibly avoid a service call.
Possible Causes Possible Causes
Not washing like colors together. Not washing like colors together.
Not enough detergent used, Not enough detergent used,
or hard water. or hard water.
Monthly maintenance not done as Monthly maintenance not done as
recommended. recommended.
Not using HE detergent or using too Not using HE detergent or using too
much HE detergent. much HE detergent.
Door not left open after use. Door not left open after use.
Sharp items were in pockets during Sharp items were in pockets during
wash cycle. wash cycle.
Strings and straps could have tangled. Strings and straps could have tangled.
Items may have been damaged before Items may have been damaged before
washing. washing.
Fabric damage can occur if washer is Fabric damage can occur if washer is
tightly packed. tightly packed.
Liquid chlorine bleach may have been Liquid chlorine bleach may have been
added incorrectly. added incorrectly.
Load not sorted properly. Load not sorted properly.
Wash temperatures too low. Wash temperatures too low.
Not enough detergent used, Not enough detergent used,
or hard water. or hard water.
Clogged dispensers or laundry Clogged dispensers or laundry
products dispensing too soon. products dispensing too soon.
Liquid chlorine bleach added to Liquid chlorine bleach added to
wrong compartment. wrong compartment.
Color-safe bleach or oxi products Color-safe bleach or oxi products
was added to liquid chlorine bleach was added to liquid chlorine bleach
compartment. compartment.
nished. nished.
Wash like colors together and remove promptly after the cycle Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer. is complete to avoid dye transfer.
Use more detergent for washing heavy soils in cold or Use more detergent for washing heavy soils in cold or
hard water. hard water.
Run the Clean Washer with Affresh Run the Clean Washer with Affresh
See "Cleaning Your Washer" in Washer Maintenance . See "Cleaning Your Washer" in Washer Maintenance .
Use only HE detergent. Be sure to measure correctly. Always Use only HE detergent. Be sure to measure correctly. Always
follow the manufacturer's directions. follow the manufacturer's directions.
The suds from non-HE detergent can cause a lm residue which The suds from non-HE detergent can cause a lm residue which
can result in odor. can result in odor.
See "Cleaning your Washer" section. See "Cleaning your Washer" section.
This washer has a tight seal to avoid water leaks. To avoid This washer has a tight seal to avoid water leaks. To avoid
odors, leave the door open to allow the washer to dry odors, leave the door open to allow the washer to dry
between uses. between uses.
Empty pockets, zip zippers, and snap or hook fasteners before Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears. washing to avoid snags and tears.
Tie all strings and straps before starting wash load. Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing. Mend rips and broken threads in seams before washing.
Avoid tightly packing the washer. Load with dry items only. Avoid tightly packing the washer. Load with dry items only.
Use cycle designed for the fabrics being washed. Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer is started. Add only 1 or 2 additional garments after washer is started.
Do not pour liquid chlorine bleach directly onto load. Wipe up Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills. bleach spills.
Undiluted bleach will damage fabrics. Do not use more than Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer. recommended by manufacturer.
The transfer of dye can occur when mixing whites and colors in The transfer of dye can occur when mixing whites and colors in
a load. Sort dark clothes from whites and lights. a load. Sort dark clothes from whites and lights.
Use hot or warm washes if safe for the load. Make sure your hot Use hot or warm washes if safe for the load. Make sure your hot
water system is adequate to provide a hot water wash. water system is adequate to provide a hot water wash.
Use more detergent for washing heavy soils in cold or Use more detergent for washing heavy soils in cold or
hard water. hard water.
Do not over ll dispenser. Over lling causes immediate dispensing. Do not over ll dispenser. Over lling causes immediate dispensing.
Clean the dispenser compartments, see "Cleaning the Dispenser" Clean the dispenser compartments, see "Cleaning the Dispenser"
for more information. for more information.
Load dispensers before starting a cycle. Load dispensers before starting a cycle.
Measure detergent and fabric softener. Slowly pour into the Measure detergent and fabric softener. Slowly pour into the
dispensers. Wipe up all spills. dispensers. Wipe up all spills.
Homes with low water pressure may result in residual powder in the Homes with low water pressure may result in residual powder in the
dispenser. To avoid, select a warmer wash temperature if possible, dispenser. To avoid, select a warmer wash temperature if possible,
depending on your load. depending on your load.
Use only liquid chlorine bleach in the liquid chlorine bleach Use only liquid chlorine bleach in the liquid chlorine bleach
compartment. compartment.
Add color-safe bleach or oxi products to the HE detergent Add color-safe bleach or oxi products to the HE detergent
compartment or directly to the washer basket before adding the compartment or directly to the washer basket before adding the
load. Do not use the chlorine bleach dispenser for color-safe bleach load. Do not use the chlorine bleach dispenser for color-safe bleach
or oxi products. or oxi products.
It is normal for small amounts of water to remain in dispenser at the It is normal for small amounts of water to remain in dispenser at the
end of the cycle. end of the cycle.
Solution Solution
™ ™
cycle monthly. cycle monthly.