Maytag MHWE301 Series Use & Care Manual page 19

TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/help First try the solutions suggested here or visit our website at www.maytag.com/help
If you experience If you experience
Washer not performing as expected (cont.) Washer not performing as expected (cont.)
Load not rinsed Load not rinsed
Load is wrinkled, Load is wrinkled,
twisted, or tangled twisted, or tangled
Not cleaning or Not cleaning or
removing stains removing stains
All manuals and user guides at all-guides.com
for assistance and to possibly avoid a service call. for assistance and to possibly avoid a service call.
Possible Causes Possible Causes
Not using HE detergent or using too Not using HE detergent or using too
much HE detergent. much HE detergent.
Washer not loaded as recommended. Washer not loaded as recommended.
The washer is tightly packed. The washer is tightly packed.
Wash action and/or spin speed too Wash action and/or spin speed too
fast for load. fast for load.
The washer is not unloaded promptly. The washer is not unloaded promptly.
Not choosing the right cycle for the Not choosing the right cycle for the
load being washed. load being washed.
The wash water was not warm The wash water was not warm
enough to relax wrinkles. enough to relax wrinkles.
Washer not loaded as recommended. Washer not loaded as recommended.
Not using HE detergent or using too Not using HE detergent or using too
much HE detergent. much HE detergent.
Hard water or high level of iron (rust) Hard water or high level of iron (rust)
in water. in water.
Fabric softener dispensing ball used. Fabric softener dispensing ball used.
Powdered detergent used for Powdered detergent used for
low-speed cycle. low-speed cycle.
Not using correct cycle for fabric type. Not using correct cycle for fabric type.
Not using dispensers. Not using dispensers.
The suds from regular detergent can cause the washer The suds from regular detergent can cause the washer
to operate incorrectly. to operate incorrectly.
Use only HE detergent. Always measure detergent and follow Use only HE detergent. Always measure detergent and follow
manufacturer's directions based on load size and soil level. manufacturer's directions based on load size and soil level.
Avoid tightly packing the washer. The washer will not rinse well Avoid tightly packing the washer. The washer will not rinse well
if tightly packed. Load with dry items only. See the "Cycle if tightly packed. Load with dry items only. See the "Cycle
Guide" for load size recommendations for each cycle. Guide" for load size recommendations for each cycle.
Use cycle designed for the fabrics being washed. Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started. Add only 1 or 2 additional garments after washer has started.
Add load loosely. Items need to move freely to reduce Add load loosely. Items need to move freely to reduce
wrinkling and tangling. See the "Cycle Guide" for load wrinkling and tangling. See the "Cycle Guide" for load
size recommendations for each cycle. size recommendations for each cycle.
Reduce tangling by mixing types of load items. Use the Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed. recommended cycle for the type of garments being washed.
Select a slower spin speed. Note that items will be wetter Select a slower spin speed. Note that items will be wetter
than when using a higher speed spin. than when using a higher speed spin.
Unload the washer as soon as it stops or use Fresh Spin™ Unload the washer as soon as it stops or use Fresh Spin™
option if you will not be able to unload the washer at the end option if you will not be able to unload the washer at the end
of the cycle. of the cycle.
Use the Delicate cycle or another cycle with a low spin speed Use the Delicate cycle or another cycle with a low spin speed
to reduce wrinkling. to reduce wrinkling.
If safe for load, use warm or hot wash water. If safe for load, use warm or hot wash water.
Add load loosely. Items need to move freely for best cleaning. Add load loosely. Items need to move freely for best cleaning.
See the "Cycle Guide" for load size recommendations for each See the "Cycle Guide" for load size recommendations for each
cycle. cycle.
Add only 1 or 2 additional garments after washer has started. Add only 1 or 2 additional garments after washer has started.
Use only HE detergent. Always measure detergent and follow Use only HE detergent. Always measure detergent and follow
manufacture's directions based on load size and soil level. manufacture's directions based on load size and soil level.
The suds from non-HE detergent can cause a lm residue. The suds from non-HE detergent can cause a lm residue.
You may need to install a water softener and/or iron lter. You may need to install a water softener and/or iron lter.
Dispensing balls will not operate correctly with this washer. Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment. Add liquid fabric softener to the fabric softener compartment.
Consider using liquid detergent. Consider using liquid detergent.
If using Rapid Wash cycle, wash only a few items. If using Rapid Wash cycle, wash only a few items.
Use Power Wash, Whites, and Heavy Duty cycle for tough Use Power Wash, Whites, and Heavy Duty cycle for tough
cleaning. cleaning.
Add a 2nd Rinse for heavily soiled loads. Add a 2nd Rinse for heavily soiled loads.
Use dispensers to avoid chlorine bleach and fabric softener Use dispensers to avoid chlorine bleach and fabric softener
staining. staining.
Load dispensers before starting a cycle. Load dispensers before starting a cycle.
Avoid over lling. Avoid over lling.
Do not add products directly to load. Do not add products directly to load.
Solution Solution
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