Troubleshooting - Brother 885-V31 Operation Manual

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APPENDIX

Troubleshooting

If the machine stops operating correctly, check the following possible problems before requesting service.
You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips. Visit us at [http://solutions.brother.com].
If the problem persists, contact your dealer or the nearest authorized service center.
Symptom
The machine is not turned on.
The start/stop button was not
pressed.
The presser foot lever is raised.
The sewing
machine does not
The start/stop button was pressed,
operate.
even though the foot controller is
connected.
The bobbin winder shaft is on the
right side after winding the
bobbin.
The needle is incorrectly installed. Correctly install the needle.
The needle clamp screw is loose.
The needle is bent or blunt.
The combination of fabric, thread
and needle is not correct.
The presser foot that is used is not
appropriate for the type of stitch
that you wish to sew.
The upper thread tension is too
tight.
The fabric is pulled too much.
The needle breaks.
The spool is incorrectly installed.
The area around the hole in the
needle plate is scratched, or has a
burr on it.
The area around the hole in the
presser foot is scratched, or has a
burr on it.
The bobbin case is scratched, or
has a burr on it.
A bobbin designed specifically for
this machine is not used.
154
Probable Cause Remedy
Turn on the machine.
Press the start/stop button.
Lower the presser foot lever.
Do not use the start/stop button when
the foot controller is connected. To
use the start/stop button, disconnect
the foot controller.
Slide the bobbin winder shaft to the
left.
Use the screwdriver to firmly tighten
the screw.
Replace the needle.
Select a thread and needle that are
appropriate for the type of fabric
being sewn.
Attach the presser foot that is
appropriate for the type of stitch that
you wish to sew.
Loosen the upper thread tension.
Lightly guide the fabric.
Correctly install the spool.
Replace the needle plate. Contact
your dealer or the nearest authorized
service center.
Replace the presser foot. Contact
your dealer or the nearest authorized
service center.
Replace the bobbin case. Contact
your dealer or the nearest authorized
service center.
Incorrect bobbins will not work
properly. Only use a bobbin
designed specifically for this
machine.
Reference
page 17
page 51
page 50
page 51
page 26
page 41
page 39
page 70
page 59
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page 31
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page 22