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Terms and Conditions
The Dimplex Guarantee is valid for 1 calendar year, plus 9 if registered, from the date of purchase of your Dimplex
product from a recognised retailer in the country of purchase and use, or the date of delivery of the product if later,
always provided the original receipt has been retained and is produced as proof of purchase.
You must provide to Dimplex or its authorised agents on request the original receipt as proof of purchase and - if
required by Dimplex - proof of delivery. If you are unable to provide this documentation, you will be required to pay
for any repair work required.
Any repair work under the Dimplex Guarantee will be carried out by Dimplex or its authorised dealer(s) and any parts
that are replaced will become the property of Dimplex. Any repairs or replacement performed under the Dimplex
Guarantee will not extend the Guarantee Period.
The Dimplex Guarantee does not entitle you to recovery of any indirect or consequential loss or damage including but
not limited to loss or damage to any other property.
The Dimplex Guarantee is in addition to your statutory rights as a consumer and your statutory rights are not affected
by this Dimplex Guarantee.
Contact Dimplex
A brand of the Glen Dimplex UK Limited, trading as Glen Dimplex Heating & Ventilation
If you have any questions about what the Dimplex Guarantee covers and does not cover or how to claim under the Dimplex Guarantee,
please contact us:
Glen Dimplex Heating & Ventilation, Grange Drive, Hedge End, Southampton SO30 2DF Telephone: 0344 879 3588
Visit: www.dimplex.co.uk
[c] Glen Dimplex
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen Dimplex.
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