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Operating instructions
Coffee machine
Always read the operating instructions before setting up, installing,
and commissioning the appliance.
This prevents both personal injury and damage to the appliance.
en-CA
M.-Nr. 11 842 690

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Table of Contents
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Summary of Contents for Miele CM 6160

  • Page 1 Operating instructions Coffee machine Always read the operating instructions before setting up, installing, and commissioning the appliance. This prevents both personal injury and damage to the appliance. en-CA M.-Nr. 11 842 690...
  • Page 2: Caring For The Environment

    Consult with local authorities, dealers or Miele in order to dispose of and recycle electrical and electronic appliances. Miele assumes no responsibility for deleting any personal data left on the appliance being disposed.
  • Page 3: Table Of Contents

    Guide to the appliance ..................17 Controls and indicators ..................19 Using the appliance................... 21 Symbols in the display ..................22 Miele@home....................... 23 Initial commissioning ..................24 Filling the water container ................26 Filling the bean containers ................27 Switching on and off ..................28 Cup heater......................
  • Page 4 Barista Mode ....................48 Latte Mode ..................... 48 Party Mode ..................... 48 Water hardness ....................48 System lock  ....................49 Miele@home ......................50 Remote control....................50 RemoteUpdate ....................50 Software version....................51 Showroom program (demo mode) ..............51 Factory default settings ..................51 Cleaning and care .....................
  • Page 5 Contents Cleaning by hand or in the dishwasher ............... 53 Unsuitable cleaning agents ................. 54 Drip tray and grounds container................55 Cleaning the drip tray cover ................56 Water container ....................56 Removing and cleaning the water container filter ..........57 Dismantling and cleaning the central spout ............
  • Page 6: Warnings And Safety Instructions

    Miele cannot be held liable for injury or damage caused by non- compliance with these instructions. Keep these operating instructions in a safe place and pass them...
  • Page 7 Warnings and safety instructions Appropriate use  The coffee machine is not suitable for outdoor use.  This coffee machine must not be used at altitudes above 2,000 m.  This coffee machine can only be used by people with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they are supervised whilst using it.
  • Page 8 Warnings and safety instructions Safety with children  Danger of burning and scalding on the dispensing spouts. Children’s skin is far more sensitive to high temperatures than that of adults. Ensure children do not touch hot surfaces of the coffee machine or place parts of their body under the dispensing spouts.
  • Page 9 Warnings and safety instructions Technical safety  Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair or adjustment. ...
  • Page 10: Important Instructions For Use

    Important instructions for use Appropriate use  This coffee machine is intended for home use.  The machine is intended only for domestic use and for the preparation of drinks such as espresso, cappuccino, latte macchiato, tea, etc. All other types of use are not permitted. Safety with children ...
  • Page 11 The function and operation of the protective measures provided in the domestic electrical installation and in this Miele product must also be maintained in isolated operation or in operation that is not synchronized with the grid power supply, or these measures must be replaced by equivalent measures in the installation.
  • Page 12  No user serviceable parts are contained in this appliance. Repairs should be carried out by a qualified technician using genuine Miele Parts. Failure to do so may create a hazardous condition and can result in voiding the warranty.
  • Page 13 Important instructions for use  This device complies with Industry Canada licence-exempt RSS standard(s) and part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 14 Important instructions for use - Do not use sparkling water.  Only put roasted coffee beans in the bean container. Do not place coffee beans which have been treated with additives or ground coffee inside the bean containers.  Do not fill the bean container with any type of liquid. ...
  • Page 15 Descale the coffee machine regularly depending on the water hardness. Descale the appliance more frequently if you use hard water. Miele cannot be held liable for damage resulting from not descaling the machine, using the wrong descaling agent, or an unsuitable descaling solution concentration.
  • Page 16 Only use original Miele accessories. If other parts are used, warranty, performance, and / or product liability claims will be invalidated.  Miele can only guarantee the safety of the appliance when original Miele parts are used. Faulty components must only be replaced with genuine Miele replacement parts. ...
  • Page 17: Guide To The Appliance

    Guide to the appliance a Hot water spout i Height-adjustable central spout b Control panel j Drip tray with lid and grounds container c Cup heater* k Milk pipework aperture d Water container l Lower panel with drip tray cover e Ground coffee chute f Bean container * depending on model: CM 6360,...
  • Page 18 Guide to the appliance a Milk flask* b Milk siphon c Milk pipework with rinse valve * depending on model: CM 6360, CM 6560...
  • Page 19: Controls And Indicators

    MobileStart sensor button  and milk froth, hot water, warm For activating the Remote start water, coffee pot function option for making drinks via the Miele – Maintenance programs – Profiles – Settings f “2 portions”  sensor button For dispensing 2 portions of a drink...
  • Page 20 Controls and indicators Drink button symbols  Espresso  Coffee  Long coffee  Cappuccino  Latte macchiato  Espresso macchiato  Tea water...
  • Page 21: Using The Appliance

    Touch the OK sensor button to confirm display, you are in the drinks menu: your selection. Select drink The setting which is currently selected Miele in a list will have a check  beside it. Exiting a menu or cancelling an Select drink action To exit the current menu, touch the ...
  • Page 22: Symbols In The Display

    (This symbol can also be found on the water container: fill up to this mark).  If Miele@home has been activated for the coffee machine, these symbols represent the quality of the Wi-Fi connection.  They indicate the strength of the Wi-Fi connection in ...
  • Page 23: Miele@Home

    The ability to use the Miele app - the Miele app depends on the availability of the - a Miele user account You can create Miele@home service in your country. a user account via the Miele app. The Miele@home service is not The Miele app will guide you through available in every country.
  • Page 24: Initial Commissioning

    Selecting the display language  Select the desired display language. You might also be asked for your location. Setting up the network (Miele@home) You can connect your coffee machine to your Wi-Fi network.  Remove the protective film from the...
  • Page 25 Initial commissioning Setting the water hardness Please note that the full aroma of the coffee and typical crema will not Your local water authority will be able develop fully until several coffees have to tell you the hardness of the water in been made.
  • Page 26: Filling The Water Container

    Filling the water container  Risk to health due to contaminated water. Bacteria can develop in water which has been sitting in the water container for too long and is a risk to your health. Change the water in the water container every day.
  • Page 27: Filling The Bean Containers

    Filling the bean containers Coffee or espresso can be made from whole roasted coffee beans which are freshly ground for each cup. This requires the coffee bean container to be filled with coffee beans. Alternatively, you can make coffee drinks with ready ground coffee. ...
  • Page 28: Switching On And Off

    Switching on and off Switching the coffee machine Switching the coffee machine  Touch the On / Off button .  Touch the On / Off button . The coffee machine heats up and rinses If coffee has been dispensed, the coffee the pipework. Hot water will run out of machine will rinse the pipework the central spout.
  • Page 29: Cup Heater

    Cup heater (depending on model: CM 6360, Pre-heating the cups CM 6560) Cups should always be pre-heated to allow the flavour of the coffee to develop and its temperature to be retained. You can pre-heat cups or glasses on the cup heater on the top of the coffee machine.
  • Page 30: Adjusting The Central Spout To The Cup Height

    Adjusting the central spout to the cup height You can set the central spout to the height of the cups or glasses used. This ensures that coffees or espressos do not cool down too quickly and that the crema lasts longer. ...
  • Page 31: Preparing Drinks

    Preparing drinks - Cappuccino italiano has the same  Danger of burning and scalding proportions of milk froth and on the dispensing spouts. espresso as a cappuccino. The The liquids and steam dispensed are difference is that the espresso is very hot and can cause scalding.
  • Page 32: Milk Preparation

    Preparing drinks connecting piece either enclosed Milk preparation separately or inserted into the milk flask Milk or milk alternatives (e.g., soy lid (depending on the model). The milk) containing added sugar can connecting piece is easy to push out clog up the milk pipe and the rest of from the inside of the milk flask lid.
  • Page 33 Preparing drinks The milk flask depending on model: CM 6360, CM 6560 Milk is not cooled in the milk flask. For high-quality milk froth, always use cold milk (< +50°F /+10°C).  First attach the connecting piece to the long stainless steel tube. Make sure that the slanted end of the stainless steel tube is pointing downward.
  • Page 34: Making A Coffee Drink

    Preparing drinks  Select a drink: touch the sensor button for the drink you want. Or select a drink from the  | Additional Additional drinks menu (sensor button ). Dispensing will start. Cancelling a drink  Tap the lit orange symbol on the control panel again.
  • Page 35: Making 2 Portions ( Sensor Button)

    Preparing drinks  Select Additional  | Additional drinks  | Making 2 portions ( sensor Coffee Pot and confirm with OK. button)  Select the number of cups you want You can dispense 2 portions of a drink (3 to 8). into 1 large cup or into 2 cups at the same time.
  • Page 36: Making Coffee Drinks From Ground Coffee

    Preparing drinks  Close the coffee chute. Making coffee drinks from ground coffee Making coffee with ground coffee To make drinks using ready ground will appear on the Use ground coffee? coffee, add a portion of ground coffee display. to the ground coffee chute. ...
  • Page 37: Tea

    The respective dispensing temperatures used and processed very gently. are the ones that Miele recommends for White tea has a particularly mild making the types of tea concerned. taste. Dispensed temperature: You can adjust the dispensing approx. 145°F (63°C), brewing time:...
  • Page 38: Teatimer

    Preparing drinks  Pour loose tea into a tea filter or of water according to the type of tea and the size of the cup (see “Portion similar or take a tea bag out of the size”). packet.  Place the tea filter or the tea bag in TeaTimer the tea cup.
  • Page 39: Dispensing Warm Or Hot Water

    Preparing drinks After the brewing time has elapsed, an audible signal will sound and the  symbol will flash.  Remove the tea filter or tea bag when the desired brewing time has elapsed. Dispensing warm or hot water  Danger of burning and scalding on the hot water spout.
  • Page 40 Expert Mode Expert Mode function allows you to change the portion size while the drink is being made. The setting will not be Dispensing saved and will only apply to the current drink. Switching Expert Mode on and  Use the  and  arrow buttons to move the indicator (small triangle) as The drinks menu is displayed.
  • Page 41: Grinder Setting

    Grinder setting The grinder setting determines the Adjusting the fineness of grind contact time between the ground coffee  Open the appliance door. and the water, known as the extraction time. When the ideal grinder setting is selected, the machine dispenses a perfect cup of coffee with a fine, hazelnut-brown crema.
  • Page 42: Parameters

    Parameters For coffee drinks that use milk, you can Displaying and changing not only set the amount of espresso or parameters coffee but also the amount of milk or You can change the portion size for all milk froth to be dispensed with these drinks.
  • Page 43: Quantity Of Coffee

    Parameters Useful tip: For the drinks pictured on Pre-brewing the ground coffee the control panel, you can change the When the pre-brewing function is portion size by pressing and holding the turned on, the ground coffee is first button down while the drink is being moistened with a little hot water.
  • Page 44: Profiles

    Profiles In addition to the Miele drinks menu Useful tip: It is best to select short, (Miele profile), you can create individual memorable names. profiles to cater for different tastes and The profile has been created. preferences. Making drinks stored in a...
  • Page 45: Changing The Name

    - Manual: The selected profile will remain active until you select another one. - After each use: The machine will revert to the Miele profile whenever a drink is dispensed. - When turned on: The Miele profile will be displayed whenever the coffee...
  • Page 46: Mobilestart

    MobileStart With MobileStart you can, for example, Switching MobileStart  on start making a drink via the Miele app. and off You will only be able to use If you want to use MobileStart , the MobileStart if Miele@home has been Remote control option must be switched set up for your coffee machine.
  • Page 47: Settings

    Settings Displaying and changing Volume Settings You can set the volume of the audible signal and keypad tones (segment bar). The drinks menu is displayed.  Touch the  sensor button. Display brightness  Select Settings  and tap OK. You can set the display brightness (segment bar).
  • Page 48: Eco Mode

    Settings Eco Mode - The Turn off after timer is deactivated. The coffee machine switches off Eco mode is an energy-saving mode. 6 hours after the last sensor button The system does not heat up until was pressed. someone starts making a drink. - The cup light remains permanently Barista Mode switched on at the maximum...
  • Page 49: System Lock

    Settings Water hardness Calcium Setting Water hardness Calcium Setting content content °dH mmol/l °dH mmol/l mg/l Ca mg/l Ca ppm (mg Ca ppm (mg Ca 37–45 6.6–8.0 258–321 37–45 46–60 8.2–10.7 322–429 46–60 61–70 10.9– 430–500 61–70 12.5 Useful tip: If your water hardness is > 21°dH (3.8 mmol/l), we recommend using bottled drinking water instead (< 150 mg/l Ca...
  • Page 50: Miele@Home

    You can change the coffee machine connected to a WiFi network or if the settings, for example, in the Miele app network configuration has been reset. when remote control is switched on. To start making a drink via the app, - Deactivate*/Activate*: The settings MobileStart also needs to be activated.
  • Page 51: Software Version

    - Some software updates can only be carried out by Miele Service. Software version The “Software version” menu option is intended for Miele Service. You do not need this information for domestic use. Showroom program (demo mode) Do not activate this function for...
  • Page 52: Cleaning And Care

    Cleaning and care  Risk to health due to inadequate cleaning. Heat and moisture inside the coffee machine can cause coffee residues to become mouldy and / or milk residues to go off and pose a risk to health. Carefully clean the coffee machine regularly. Overview of cleaning intervals Recommended frequency What do I have to clean / maintain?
  • Page 53: Cleaning By Hand Or In The Dishwasher

    Cleaning and care Cleaning by hand or in the  Risk of damage as a result of dishwasher excessively high dishwasher temperatures. The brew unit is not dishwasher- Components may be ruined (e.g., safe. may become warped) if washed in a Only clean the brew unit by hand dishwasher at temperatures higher with warm water.
  • Page 54: Unsuitable Cleaning Agents

    Cleaning and care Unsuitable cleaning agents  Danger of burning and scalding on hot components or by hot liquids. Contact with unsuitable cleaning Components can become very hot agents can alter or discolour the during operation. Touching hot external surfaces. All surfaces are components can cause burning.
  • Page 55: Drip Tray And Grounds Container

    Cleaning and care Drip tray and grounds container Clean the drip tray and grounds container every day to avoid unpleasant smells and mildew. The grounds container is located in the drip tray. Water from rinsing also collects in the grounds container. A prompt will appear in the coffee ...
  • Page 56: Cleaning The Drip Tray Cover

    Cleaning and care Cleaning the drip tray cover  Remove the drip tray cover.  The drip tray can be cleaned in the dishwasher, or by hand using warm water and a little dish detergent.  Dry the drip tray cover. ...
  • Page 57: Removing And Cleaning The Water Container Filter

    Cleaning and care - Use the supplied cleaning brush for Removing and cleaning the parts that are difficult to reach, e.g., water container filter in the dispensing unit. Clean the water container filter once a - Stubborn soiling is easier to clean if month.
  • Page 58 Cleaning and care  Clean the surfaces of the central spout with a damp cloth.  Pull off the upper silicone section To effectively remove coffee deposits, with the aperture for the milk clean the coffee pipework with the pipework . cleaning brush once a month.
  • Page 59: Cleaning The Steam Jet

    Cleaning and care  Replace the dispensing unit onto the central spout.  Replace the stainless steel cover and connect the milk pipework if required. Push the cleaning brush a maximum of 3/8" (1 cm) into the steam jet.  Clean the steam jet with the cleaning brush.
  • Page 60 Cleaning and care  Pull the silicone plug out of the rinse  Clean also the hose connections in valve body. the rinse valve body. To do this, insert the cleaning brush into both openings  Rinse the silicone plug under running and move the brush back and forth.
  • Page 61: Cleaning The Milk Siphon

    Cleaning and care Useful tip: Alternatively, you can soak the individual components overnight in water and a little dish detergent. Rinse the components under running water afterward.  Reassemble the rinse valve. Cleaning the milk siphon Clean the milk siphon every day. ...
  • Page 62: Cleaning The Housing

    Place valve in drip tray will appear on the it all dry using a soft cloth. display. Useful tip: You can also clean the housing with the Miele All-Purpose Microfibre Cloth. Accessing the “Maintenance” menu You can find the maintenance programs...
  • Page 63: Cleaning The Milk Pipework (Maintenance Program)

    You can order the cleaning agent for milk pipework from the Miele online shop, from Miele Service, or from your Miele dealer.  Place 1 stick of milk pipework cleaning agent in a container and add 300 ml of lukewarm water.
  • Page 64: Degreasing The Brew Unit And Cleaning The Interior

    Cleaning Tablets to clean the brew unit. prevent a build-up of bacteria in the These have been specially developed machine, remove and clean the brew for degreasing the brew unit in Miele unit under running water once a Coffee Machines and prevent week.
  • Page 65 Cleaning and care  Clean the brew unit by hand under Dropping a cleaning tablet into the warm running water without using brew unit cleaning agent or dish detergent. Insert the brew unit containing tablet Close the door. will appear on the display. ...
  • Page 66: Descaling The Appliance

    When the number of remaining portions The descaling tablets are available to reaches 0, the coffee machine will lock. order from the Miele online shop, from Miele Service, or from your Miele You can switch the coffee machine off if dealer.
  • Page 67 Cleaning and care  Add 1 descaling tablet to the water container.  Fill the water container to the  mark with lukewarm water. Follow the instructions for the mixing ratio carefully. Do not fill the water container with too much or too little water.
  • Page 68: Frequently Asked Questions

    Fault messages must be confirmed with OK, otherwise the message may reappear in the display even though the problem has been remedied. To address the fault, follow the instructions on the display. If the fault message appears in the display again, contact Miele Service. Problem Possible cause and solution F1, F2, There is an internal fault.
  • Page 69 Frequently Asked Questions Problem Possible cause and solution F73 or The brew unit cannot be positioned correctly. Check the brew unit  Switch the coffee machine off with the On / Off button .  Unplug the coffee machine from the socket. Wait for two minutes before inserting the plug back in the socket.
  • Page 70 Frequently Asked Questions Problem Possible cause and solution Too much ground coffee There is too much ground coffee in the ground coffee chute. The brew unit cannot compact ground coffee if more than 12 g (2 level spoonfuls) of ground coffee are added to the coffee chute.
  • Page 71: Unusual Performance Of The Coffee Machine

    The circuit breaker has tripped because the coffee machine, voltage, or another appliance is defective.  Unplug the coffee machine from the socket.  Contact a qualified electrician or Miele Service. The lighting remains off The lighting has been switched off.
  • Page 72 Frequently Asked Questions Problem Possible cause and solution Fill and replace the water The water container is not in the correct position. container appears in the  Remove the water container and push it back in display even though the again.
  • Page 73 Frequently Asked Questions Problem Possible cause and solution Neither milk nor milk The milk pipework was connected incorrectly to the froth comes out of the central spout. central spout. The seam on the milk pipework, central spout, and on the rinse valve makes it easier to assemble. ...
  • Page 74 Frequently Asked Questions Problem Possible cause and solution The grounds container The drip tray has probably been removed without the is overflowing even grounds container being emptied. though the drip tray and Removing the drip tray resets the internal counter for grounds container have emptying the grounds container.
  • Page 75 Frequently Asked Questions Problem Possible cause and solution Coffee dispensing is This is not a fault. repeatedly interrupted The brew unit has not detected the ground coffee. and the message Fill the Certain types of coffee produce a small amount of bean container appears in coffee when they are ground.
  • Page 76 Frequently Asked Questions Problem Possible cause and solution Coffee is not flowing The central spout has a blockage. out of the central spout.  Rinse the coffee pipework (see “Cleaning and care Or coffee is only being – Rinsing the appliance”). dispensed via one Is there still no coffee flowing out of the central spout spout.
  • Page 77 Frequently Asked Questions Problem Possible cause and solution The milk sputters when The milk pipework was not correctly inserted. it is dispensed. Hissing  Pay attention to the seam on the double hose noises can be heard when you connect the milk pipework into the when milk is being central spout.
  • Page 78 Frequently Asked Questions Problem Possible cause and solution Coffee grounds have This is not a fault. settled on the lid of the The movement of the brew unit during the brewing drip tray and in the process can cause some ground coffee to fall interior around the brew around it.
  • Page 79: Unsatisfactory Results

    Frequently Asked Questions Unsatisfactory results Problem Possible cause and solution The coffee is not hot The cup has not been pre-heated. enough. The smaller the cup and the thicker its sides, the more important it is to pre-heat it.  Pre-heat the cup, e.g., using the cup heater (depending on model).
  • Page 80 Frequently Asked Questions Problem Possible cause and solution The coffee grinder The coffee bean container has become empty during makes a louder noise the grinding process. than usual.  Fill the coffee bean container with fresh beans. There may be foreign objects such as plastic or stones in amongst the coffee beans.
  • Page 81: Transporting

    Transporting If you are not going to use the coffee When the display goes out, the machine for a long period of time and machine has finished evaporating. want to transport it over long distances,  Switch off the coffee machine and you should prepare the appliance as unplug it to disconnect it from the follows:...
  • Page 82: Service And Warranty

    In the event of a fault which you cannot For further information, please refer to remedy yourself, please contact your your warranty booklet. Miele dealer or Miele Service. Contact information for Miele Service can be found at the end of this document.
  • Page 83: Accessories

    Accessories These products and other useful Optional accessories accessories can be ordered via the Miele also offers a range of optional Miele online shop, from Miele Service, accessories, as well as cleaning and or from your Miele dealer. conditioning products for your coffee machine.
  • Page 84: Saving Energy

    Saving energy The following tips can help you save energy and money as well as care for the environment: - Operate the coffee machine in Mode - Switch the coffee machine off with the On / Off button  when it is not in use.
  • Page 85: Electrical Connection

    Electrical connection Before connecting the coffee machine, The coffee machine must not be used make sure that the connection data on with energy-saving plugs. These the data plate (voltage and frequency) reduce the amount of energy supplied matches that of the domestic electrical to the appliance, causing it to overheat.
  • Page 86: Installation Information

    *INSTALLATION* Installation information If the coffee machine is installed in a  Danger of overheating due to niche, the niche must provide the insufficient ventilation. following minimum dimensions: If the coffee machine is not sufficiently ventilated, the appliance Height 20'' (508 mm) can overheat.
  • Page 87: Appliance Dimensions

    *INSTALLATION* Appliance dimensions...
  • Page 88: Technical Data

    Technical data Electricity consumption in standby: < 0.1 W Electricity consumption in < 0.5 W networked standby: Pump pressure: Max. 15 bar / 217 psi Through-flow heater: 1 stainless steel thermo block Dimensions (W x H x D): 9 7/8" x 14 1/8" x 16 13/16" 251 x 359 x 427 mm Net weight: 21.8 lb (9.9 kg) Power supply cable length:...
  • Page 91 Please have the model and serial number of your appliance available when contacting Customer Service. Canada Importer Miele Limited Headquarters and Miele Centre 161 Four Valley Drive Vaughan, ON L4K 4V8 www.miele.ca Customer Care Centre Phone: 800 565-6435 customercare@miele.ca Germany Manufacturer Miele &...
  • Page 92 CM 6160, CM 6360, CM 6560 en-CA M.-Nr. 11 842 690 / 01...

This manual is also suitable for:

Cm 6360Cm 6560

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