Miele CM6360OBB Operating Instructions Manual
Miele CM6360OBB Operating Instructions Manual

Miele CM6360OBB Operating Instructions Manual

Countertop coffee machine
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Operating Instructions
Countertop Coffee Machine
To prevent accidents and machine damage, you must read these
instructions before installation or use.
en-US
M.-Nr. 11 675 690

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Summary of Contents for Miele CM6360OBB

  • Page 1 Operating Instructions Countertop Coffee Machine To prevent accidents and machine damage, you must read these instructions before installation or use. en-US M.-Nr. 11 675 690...
  • Page 2: Caring For The Environment

    Consult with local authorities, dealers or Miele in order to dispose of and recycle electrical and electronic appliances. Miele assumes no responsibility for deleting any personal data left on the appliance being disposed.
  • Page 3: Table Of Contents

    Controls and indicators ....................19 Drink button symbols..................... 20 Symbols in the display....................21 Operation ........................22 Miele@home ......................... 23 Before first use ......................24 Filling the water tank ....................26 Filling the coffee bean container ................27 Switching on and off..................... 28 Switching the coffee machine on.................
  • Page 4 Display brightness......................46 Lighting..........................46 Info (display information) ....................46 Altitude..........................47 Performance Mode ......................47 Eco Mode........................47 Barista Mode......................47 Latte Mode ........................ 47 Party Mode ........................ 47 Water hardness....................... 47 System lock  ........................ 48 Miele@home ........................49...
  • Page 5 Contents Remote control ....................... 49 RemoteUpdate ....................... 49 Software version......................50 Showroom program (Demo mode)................50 Factory default settings....................50 Cleaning and care ......................51 Overview of cleaning intervals..................51 Clean by hand or in dishwasher ................... 52 Unsuitable cleaning agents................... 53 Cleaning the drip tray and grounds container ............
  • Page 6 Contents Electrical connection....................82 Installation........................83 Appliance dimensions....................84 Technical data ........................ 86...
  • Page 7: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS. Miele cannot be held liable for injury or damage caused by non- compliance with these instructions. Keep these operating instructions in a safe place and pass them on...
  • Page 8: Appropriate Use

    IMPORTANT SAFETY INSTRUCTIONS Appropriate use  Do not use appliance for other than intended use.  Do not use the coffee machine outdoors.  This coffee machine must not be used at altitudes above 6560 ft (2000 m).  Persons who lack physical, sensory or mental abilities or experience with the machine should not use it without supervision or instruction by a responsible person.
  • Page 9: Technical Safety

    IMPORTANT SAFETY INSTRUCTIONS Technical safety  Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair or adjustment. ...
  • Page 10: Important Instructions For Use

    Important instructions for use Appropriate use  This coffee machine is intended for household use.  The machine is intended only for household use and for the preparation of drinks such as espresso, cappuccino, latte macchiato, tea, etc. All other types of use are not permitted. Safety with children ...
  • Page 11 The function and operation of the protective measures provided in the domestic electrical installation and in this Miele product must also be maintained in isolated operation or in operation that is not synchronized with the grid power supply, or these measures must be replaced by equivalent measures in the installation.
  • Page 12 Miele-authorized service technician.  No user serviceable parts are contained in this appliance. Repairs should be carried out by a qualified technician using genuine Miele Parts. Failure to do so may create a hazardous condition and can result in voiding the warranty.
  • Page 13: Correct Use

    Important instructions for use Correct use  Danger of burning and scalding at the dispensers. The liquids and steam dispensed are very hot. Keep away from the area underneath the dispensers when hot liquids and steam are being dispensed. Do not touch hot components. Hot liquid or steam could spatter from the spouts.
  • Page 14: Cleaning And Maintenance

    Important instructions for use  Do not use oily beans or beans that have been treated with caramel, sugar, or other substances. Sugar and oil will damage the coffee system.  Only fill the coffee chute with ground coffee beans. ...
  • Page 15 Descale the coffee system regularly depending on the water hardness level in your area. Descale the machine more frequently in areas with very hard water. Miele cannot be held liable for damage arising from insufficient descaling, the use of incorrect descaling agent or the use of descaling agent that is not of the appropriate concentration.
  • Page 16  Miele can only guarantee the safety of the appliance when genuine Miele replacement parts are used. Faulty components should only be replaced by genuine Miele replacement parts. For machines with stainless steel surfaces: ...
  • Page 17: Machine Description

    Machine description a Hot water dispenser j Drip tray with lid and grounds container b Control panel k Milk pipework opening c Cup heating* l Lower panel with drip tray cover d Water container e Ground coffee chute * depending on model: CM 6360, CM 6560 f Bean container g Grinder setting (behind the service...
  • Page 18: The Milk Flask

    Machine description Connecting piece for milk siphon and milk flask You can prepare milk with the milk siphon or milk flask (included, depending on the model). a Milk flask* b Milk siphon There is one connecting piece (included) which can be inserted either c Milk pipework with rinse valve into the milk siphon or into the milk flask lid.
  • Page 19: Controls And Indicators

    MobileStart sensor button  water, warm water, coffee pot For activating the Remote start function option for making drinks via the Miele – Maintenance programs – Profiles – Settings f “2 portions”  sensor button For dispensing 2 portions of a drink at...
  • Page 20: Drink Button Symbols

    Controls and indicators Drink button symbols Espresso   Coffee  Long coffee  Capuccino  Latte macchiato  Espresso macchiato  Tea water...
  • Page 21: Symbols In The Display

    This symbol appears while the appliance is being descaled.  (This symbol can also be found on the water container: fill up to this mark). If Miele@home has been activated for the coffee machine,  these symbols represent the quality of the Wi-Fi connection. ...
  • Page 22: Operation

    Exiting a menu or canceling an display, you are in the drinks menu: action Select drink To exit the current menu, tap the  Miele sensor button. Alternatively, tap the lit orange sensor button again to return to the drinks Select drink menu.
  • Page 23: Miele@Home

    The Miele@home service is not available in every country. - the Miele app For information about availability, please - a Miele user account (this can be visit www.miele.com. created from the Miele app) Miele App The Miele app will guide you through...
  • Page 24: Before First Use

    Tip: You can also choose to set up lower panel. Miele@home for your coffee machine at  Place the coffee machine on a level a later point. In this case, select Skip flat surface that is not sensitive to ...
  • Page 25 Before first use  Enter your local water hardness (in Switch the coffee machine off with °dH) and confirm with OK. the On/Off button . Do not unplug the power cord to switch off the Selecting the Performance Mode coffee machine. If you unplug the You can select the appropriate mode to coffee machine from the power suit your personal preferences (see...
  • Page 26: Filling The Water Tank

    Filling the water tank If the water container sits a little too  Risk to health due to high or at an angle, check whether contaminated water. the surface under the water Bacteria can develop in water which container is soiled. This will prevent has been sitting in the water the dispenser valve from attaching container for too long and is a risk to...
  • Page 27: Filling The Coffee Bean Container

    Filling the coffee bean container Coffee or espresso can be made from whole roasted coffee beans which are freshly ground for each cup. This requires the coffee bean container to be filled with coffee beans. Alternatively, you can make coffee drinks with ready ground coffee.
  • Page 28: Switching On And Off

    Switching on and off Switching the coffee machine Switching the coffee machine  Tap the On/Off button .  Tap the On/Off button . The coffee machine heats up and rinses If coffee has been dispensed, the coffee the pipework. Hot water will run out of machine will rinse the pipework the main dispenser.
  • Page 29: Pre-Heating Cups

    Cup heating (depending on model: CM 6360, Pre-heating cups CM 6560) Cups should always be pre-heated to allow the flavor of the coffee to develop and its temperature to be retained. You can pre-heat cups or glasses on the cup heater on the top of the coffee machine.
  • Page 30: Adjusting The Coffee Dispensers To The Cup Height

    Adjusting the coffee dispensers to the cup height You can adjust the main dispenser to suit the height of the cup you are using so that the coffee or espresso will not cool down as quickly and the crema will have a better consistency.
  • Page 31: Preparing Beverages

    Preparing beverages - Caffè latte consists of espresso and  Danger of burning and scalding at hot milk. the dispensers. - Cappuccino Italiano has the same The liquids and steam dispensed are proportions of milk froth and very hot and can cause scalding. espresso as a cappuccino.
  • Page 32: Preparing The Milk Flask

    Preparing beverages You can prepare hot milk and milk froth Preparing the milk flask using cow’s milk or alternative plant- Milk is not cooled in the milk flask. based dairy products. However, the Milk may spoil if it is left in the milk consistency of the milk froth will vary flask for an extended period without greatly depending on the type of milk...
  • Page 33: Using A Milk Carton With The Milk Siphon

    Preparing beverages The milk siphon enables you to prepare milk directly from milk cartons or other suitable containers. The milk siphon is made up of a connecting piece and a long stainless steel tube. Tip: For high-quality milk froth, always use cold milk (< 50°F/10°C).
  • Page 34: Making A Coffee Drink

    Preparing beverages  If you use alternative dairy products,  If you want to make a coffee with hot make sure that you stir it well. To milk or milk froth, prepare the milk ensure the best preparation, carton with the milk siphon or the alternative dairy products must be milk flask.
  • Page 35: Making 2 Portions ( Sensor Button)

    Preparing beverages Making 2 portions ( sensor button) Each portion of coffee will be ground, brewed, and dispensed individually. You You can dispense 2 portions of a drink can follow the process on the display. into 1 large cup or into 2 cups at the same time. Canceling a drink ...
  • Page 36: Tea

    (65°C), brewing time: The respective dispensing temperatures approx. 1.5 minutes are the ones that Miele recommends for making the types of tea concerned. - White Tea is a green tea where only the young buds of the tea plant are...
  • Page 37: Making Tea

    Preparing beverages You can adjust the dispensing temperatures used for the individual teas by customizing the brewing temperature (see “Parameters – Brewing temperature”). A temperature increment of approximately 35°F (2°C) makes a noticeable difference. Whether you use loose tea leaves, blended tea, or tea bags depends on your own personal preference.
  • Page 38: Dispensing Warm Or Hot Water

    Preparing beverages  When the quantity for each ingredient Dispensing warm or hot water reaches the desired level, tap OK.  Danger of burning and scalding The programmed portion size will now on the hot water dispenser. The be dispensed every time that particular liquids and steam dispensed are very drink is selected.
  • Page 39: Switching Expert Mode On And Off

    Expert Mode function allows you to Expert Mode change the portion size while the drink is being made. The setting will not be Dispensing saved and will only apply to the current drink. Switching Expert mode on and  Use the  and  arrow buttons to move the indicator (small triangle) as The drinks menu is displayed.
  • Page 40: Grinder Setting

    Grinder setting The grinder setting determines the contact time between the ground coffee and the water, known as the extraction time. Only when the ideal grinder setting is selected can the appliance dispense a perfect cup of coffee with a fine, hazelnut-brown crema.
  • Page 41: Parameters

    Parameters A maximum portion size can be Displaying and changing programmed for each type of drink. parameters Dispensing stops once this has been You can change the portion size for all reached. The maximum possible portion drinks. size is then saved by the appliance for In addition, you can set the amount of this type of drink.
  • Page 42: Brewing Temperature

    Parameters You can set a short or long duration for pre-brewing or turn the “Pre-brewing” function off completely. Tip: It is particularly recommended to use the “Pre-brewing” function to make coffee. Brewing temperature The brewing temperature must be adapted to the roast of the beans you are using.
  • Page 43: Profiles

    Profiles In addition to the Miele drinks menu Making drinks stored in a profile (Miele profile), you can create individual  Tap the  sensor button and select profiles to cater for different tastes and . Confirm with OK. Profiles preferences.  Select the profile you want.
  • Page 44: Setting When The Profile Should Change

     Touch the  sensor control. - After each use: The machine will The  menu opens. Profiles revert to the Miele profile whenever a drink is dispensed.  Select Edit - When turned on: The Miele profile  Confirm with OK.
  • Page 45: Mobilestart

    MobileStart With MobileStart you can, for example, Switching MobileStart  on start making a drink via the Miele app. and off If you want to use MobileStart , the You will only be able to use MobileStart if Miele@home has been option must be switched on.
  • Page 46: Settings

    Settings preset brewing time (up to a maximum Displaying and changing of 14:59 minutes). The changed brewing Settings time is saved. The drinks menu is displayed. You can choose between the following  Tap the  sensor button. options:  Select and tap OK. Settings ...
  • Page 47: Altitude

    Settings Altitude Clean the coffee machine thoroughly after intensive use, particularly the If the coffee machine is installed at high milk pipework. It may be necessary altitudes, the lower air pressure will to descale the coffee machine and cause the water to boil at a degrease the brew unit.
  • Page 48: System Lock

    Settings Water hardness Calcium Setting Water hardness Calcium Setting content content °dH °dH mg/l Ca mg/l Ca ppm (mg Ca ppm (mg Ca 37–45 38–47 258–321 37–45 46–60 48–62 322–429 46–60 61–70 63–73 430–500 61–70 Tip: If your water hardness is > 21.8 gpg (21°dH), we recommend using bottled drinking water instead (< 150 mg/ l Ca ).
  • Page 49: Miele@Home

    You can change the coffee-machine connected to a Wi-Fi network or if the settings, for example, in the Miele app network configuration has been reset. when remote control is switched on. To start making a drink via the app, - Deactivate*/Activate*: The settings MobileStart also needs to be activated.
  • Page 50: Software Version

    - Some software updates can only be carried out by Miele Customer - Language Service. - Profiles and the associated drinks Software version - Miele@home The “Software version”...
  • Page 51: Cleaning And Care

    Cleaning and care  Risk to health due to inadequate cleaning. Heat and moisture inside the coffee machine can cause coffee residues to become moldy and/or milk residues to go off and pose a risk to health. Carefully clean the coffee machine regularly. Overview of cleaning intervals Recommended frequency What do I have to clean/maintain?
  • Page 52: Clean By Hand Or In Dishwasher

    Cleaning and care - Central spout (without stainless steel Clean by hand or in dishwasher cover) The brew unit is not dishwasher safe. - Milk pipework with rinse valve Only clean the brew unit by hand with warm water. Do not use any - Milk siphon cleaning agents.
  • Page 53: Unsuitable Cleaning Agents

    Cleaning and care Unsuitable cleaning agents Cleaning the drip tray and grounds container Contact with unsuitable cleaning agents can alter or discolor the Clean the drip tray and grounds external surfaces. All surfaces are container every day to avoid susceptible to scratching. unpleasant smells and mildew.
  • Page 54: Cleaning The Drip Tray Cover

    Cleaning and care Cleaning the drip tray cover  Remove the drip tray cover.  Clean the drip tray cover by hand using a mild solution of warm water and liquid dish soap.  Dry the drip tray cover.  Pull the drip tray carefully out of the coffee machine.
  • Page 55: Cleaning The Water Container Filter

    Cleaning and care  Unscrew the cap. Remove the seal  Take the lid off the water container and the filter. and wash it by hand.  Rinse all parts carefully under running  The water container can be cleaned in water.
  • Page 56: Cleaning The Steam Jet

    Cleaning and care  Remove the dispensing unit toward  Remove the dispensing unit toward the front. the front.  Pull off the upper silicone section with the aperture for the milk pipework .  The gray silicone section contains a black, cylindrical component .
  • Page 57 Cleaning and care  Pull the silicone plug out of the rinse  Clean also the hose connections in valve body. the rinse valve body. To do this, insert the cleaning brush into both openings  Rinse the silicone plug under running and move the brush back and forth.
  • Page 58: Cleaning The Milk Siphon

    Cleaning and care Tip: Alternatively, you can soak the individual components overnight in water and liquid dish soap. Rinse the components under running water afterwards.  Reassemble the rinse valve. Cleaning the milk siphon Clean the milk siphon every day. ...
  • Page 59: Cleaning The Casing

    Place valve in drip tray water and liquid dish soap. display.  Dry all surfaces with a soft cloth. Tip: You can also clean the casing with the Miele All-Purpose Microfiber Cloth.
  • Page 60: Cleaning The Milk Pipework (Maintenance Program)

    Miele Coffee Machines and prevents damage to the appliance from unsuitable cleaning agents. It is available to order from the Miele online shop, from Miele Customer Service, or from your Miele dealer.  Place 1 stick of milk pipework cleaning agent in a container and add 10 fl oz (300 ml) of lukewarm water.
  • Page 61 Coffee Machines and prevent  Open the appliance door. subsequent damage. The cleaning tablets are available to order from the Miele online shop, from Miele Customer Service, or from your Miele dealer. After 200 portions have been dispensed, a message prompting you to degrease the brew unit will appear in the display.
  • Page 62: Descaling The Appliance

    Cleaning and care  Dry the funnel to prevent ground  Push the brew unit containing the coffee from sticking to it the next time cleaning tablet back into the coffee a coffee is made. machine. Make sure to remove moist ground coffee remnants regularly to prevent bacteria from forming.
  • Page 63  Confirm the message with OK. The descaling tablets are available to order from the Miele online shop, from When the number of remaining portions Miele Customer Service, or from your reaches 0, the coffee machine will lock.
  • Page 64 Cleaning and care Carrying out descaling  Reinsert the water container.  Follow the additional instructions given in the display. When Fill the water container up to the  appears symbol and insert. Close the door. in the display:  Remove the water container and rinse it thoroughly with clean water.
  • Page 65: Frequently Asked Questions

    Error messages must be confirmed with OK, otherwise the message may reappear in the display even though the problem has been remedied. To address the fault, follow the instructions on the display. If the error message appears in the display again, contact Miele Technical Service. Problem Possible cause and solution F1, F2, There is an internal fault.
  • Page 66 Frequently asked questions Problem Possible cause and solution F73 or The brew unit cannot be positioned correctly. Check the brew unit  Switch the coffee machine off with the On/ Off button .  Unplug the coffee machine. Wait for two minutes before inserting the electrical plug back in the socket.
  • Page 67 Frequently asked questions Problem Possible cause and solution There is too much ground coffee in the ground coffee Too much ground coffee chute. The brew unit cannot compact ground coffee if more than 12 g (2 level spoonfuls) of ground coffee are added to the coffee chute.
  • Page 68: Unusual Performance Of The Coffee System

    The breaker has tripped because the coffee machine, voltage, or another appliance is defective.  Unplug the coffee machine.  Contact a qualified electrician or Miele Service. The lighting remains off The lighting has been switched off. after the coffee machine ...
  • Page 69 Frequently asked questions Problem Possible cause and solution The water container is not in the correct position. Fill and replace the water appears in the container  Remove the water container and push it back in display even though the again.
  • Page 70 Frequently asked questions Problem Possible cause and solution Neither milk nor milk The milk pipework was connected incorrectly to the froth comes out of the main dispenser. main dispenser. The seam on the milk pipework, main dispenser, and on the rinse valve makes it easier to assemble. ...
  • Page 71 Frequently asked questions Problem Possible cause and solution The grounds container is The drip tray has probably been removed without the overflowing even though grounds container being emptied. the drip tray and Removing the drip tray resets the internal counter for grounds container have emptying the grounds container.
  • Page 72 Frequently asked questions Problem Possible cause and solution Coffee dispensing is re- This is not a fault. peatedly interrupted and The brew unit has not detected the ground coffee. the message Certain types of coffee produce a small amount of Fill the bean appears in the coffee when they are ground.
  • Page 73 Frequently asked questions Problem Possible cause and solution Coffee is not flowing out The main dispenser has a blockage. of the main dispenser.  Rinse the coffee pipework (see “Cleaning and care Or coffee is only being – Rinsing the appliance”). dispensed via one spout.
  • Page 74 Frequently asked questions Problem Possible cause and solution The milk sputters when The milk pipework was not correctly inserted. it is dispensed. Hissing  Pay attention to the seam on the double hose noises can be heard when you connect the milk pipework into the main when milk is being dispenser.
  • Page 75 Frequently asked questions Problem Possible cause and solution Coffee grounds have This is not a fault. settled on the lid of the The movement of the brew unit during the brewing drip tray and in the inte- process can cause some ground coffee to fall rior around the brew around it.
  • Page 76: Unsatisfactory Results

    Frequently asked questions Unsatisfactory results Problem Possible cause and solution The coffee is not hot The cup has not been pre-heated. enough. The smaller the cup and the thicker its sides, the more important it is to pre-heat it.  Pre-heat the cup, e.g. using the cup heater (depending on model).
  • Page 77 Frequently asked questions Problem Possible cause and solution The coffee flows too The grind level is too coarse. quickly into the cup.  Set the grinder to a finer setting (see “Setting the coffee grinder”). The coffee is dispensed The brew unit is blocked. too slowly into the cup.
  • Page 78: Transport

    Transport If the coffee system will not be used for  Switch off the machine and remove an extended period of time, e.g. the electrical plug from the outlet to vacation, or will be transported over a disconnect the coffee machine from long distance, the appliance should be the power supply.
  • Page 79: Service And Warranty

    You can register your product and/or Miele dealer or Miele Customer Service. view the manufacturer´s warranty terms and conditions for Miele appliances and You can book a Miele Service Call vacuum cleaners at www.mieleusa.com. online at www.miele.com/service. Contact information for Miele Customer Service can be found at the end of this document.
  • Page 80: Accessories

    Accessories These products and other useful Optional accessories accessories can be ordered via the Miele also offers a range of optional Miele Webstore, from Miele Service or accessories, as well as cleaning and from your Miele dealer. conditioning products for your coffee system.
  • Page 81: Saving Energy

    Saving energy The following tips can help you save energy and money as well as help the environment: - Operate the coffee machine in Mode - Switch the coffee machine off with the On/Off button  when it is not in use.
  • Page 82: Electrical Connection

    Electrical connection Before connecting the coffee machine, If the power cord is faulty, it must only make sure that the connection data on be replaced by a qualified electrician. the data plate (voltage and frequency) matches the electrical supply. This data must match to avoid the risk of damage to the coffee machine.
  • Page 83: Installation

    *INSTALLATION* Installation If the coffee machine is installed in a  Danger of overheating due to niche, the niche must provide the insufficient ventilation. following minimum dimensions: If the coffee machine is not sufficiently ventilated, the appliance Height 20" (508 mm) can overheat.
  • Page 84: Appliance Dimensions

    *INSTALLATION* Appliance dimensions...
  • Page 85 *INSTALLATION* Appliance dimensions...
  • Page 86: Technical Data

    Technical data Electricity consumption in standby: < 0.1 W Electricity consumption in < 0.5 W networked standby: Pump pressure: max. 15 bar / 217 psi Through-flow heater: 1 stainless-steel thermo block Dimensions (W x H x D): 9 7/8" x 14 1/8" x 16 13/16" (251 x 359 x 427 mm) Net weight: 21.8 lb (9.9 kg) Power supply cord length: 55 1/8"...
  • Page 87 Customer Service. U.S.A. Canada Miele, Inc. Importer Miele Limited National Headquarters Headquarters and Miele Centre 9 Independence Way 161 Four Valley Drive Princeton, NJ 08540 www.mieleusa.com Vaughan, ON L4K 4V8 www.miele.ca Customer Support Phone: 888-99-MIELE (64353) Customer Care Centre info@mieleusa.com...
  • Page 88 CM 6160, CM 6360, CM 6560 en-US M.-Nr. 11 675 690 / 04...

This manual is also suitable for:

Cm 6360Cm 6560Cm 6160Cm6160lwCm6160obCm6360lw

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