Miele MilkPerfection CM6360OBS Operating Instructions Manual

Countertop coffee machine
Table of Contents

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Operating Instructions
Countertop Coffee Machine
To prevent accidents and machine damage, you must read these
instructions before installation or use.
en-US
M.-Nr. 11 675 690

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Table of Contents
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Summary of Contents for Miele MilkPerfection CM6360OBS

  • Page 1 Operating Instructions Countertop Coffee Machine To prevent accidents and machine damage, you must read these instructions before installation or use. en-US M.-Nr. 11 675 690...
  • Page 2: Caring For The Environment

    Consult with local authorities, dealers or Miele in order to dispose of and recycle electrical and electronic appliances. Miele assumes no responsibility for deleting any personal data left on the appliance being disposed.
  • Page 3: Table Of Contents

    Machine description ..................17 Controls and indicators ..................19 Operation......................21 Symbols in the display ..................22 Miele@home....................... 23 Before first use ....................24 Filling the water tank..................26 Filling the coffee bean container ..............27 Switching on and off ..................28 Cup heating......................
  • Page 4 Barista Mode ....................48 Latte Mode ..................... 48 Party Mode ..................... 48 Water hardness ....................48 System lock  ....................49 Miele@home ......................50 Remote control....................50 RemoteUpdate ....................50 Software version....................51 Showroom program (Demo mode) ..............51 Factory default settings ..................51 Cleaning and care .....................
  • Page 5 Contents Clean by hand or in dishwasher ................53 Unsuitable cleaning agents ................. 54 Drip tray and grounds container................55 Cleaning the drip tray cover ................56 Water container ....................56 Removing and cleaning the water container filter ..........57 Dismantling and cleaning the main dispenser ............
  • Page 6: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS. Miele cannot be held liable for injury or damage caused by non- compliance with these instructions. Keep these operating instructions in a safe place and pass them...
  • Page 7 IMPORTANT SAFETY INSTRUCTIONS Appropriate use  Do not use appliance for other than intended use.  Do not use the coffee machine outdoors.  This coffee machine must not be used at altitudes above 6560 ft (2000 m).  Persons who lack physical, sensory or mental abilities or experience with the machine should not use it without supervision or instruction by a responsible person.
  • Page 8 IMPORTANT SAFETY INSTRUCTIONS Safety with children  Danger of burning and scalding at the dispensers. Children's skin is far more sensitive to high temperatures than that of adults. Ensure children do not touch hot surfaces of the coffee machine or place parts of their body under the dispensers.
  • Page 9 IMPORTANT SAFETY INSTRUCTIONS Technical safety  Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair or adjustment. ...
  • Page 10: Important Instructions For Use

    Important instructions for use Appropriate use  This coffee machine is intended for household use.  The machine is intended only for household use and for the preparation of drinks such as espresso, cappuccino, latte macchiato, tea, etc. All other types of use are not permitted. Safety with children ...
  • Page 11 The function and operation of the protective measures provided in the domestic electrical installation and in this Miele product must also be maintained in isolated operation or in operation that is not synchronized with the grid power supply, or these measures must be replaced by equivalent measures in the installation.
  • Page 12 Miele-authorized service technician.  No user serviceable parts are contained in this appliance. Repairs should be carried out by a qualified technician using genuine Miele Parts. Failure to do so may create a hazardous condition and can result in voiding the warranty.
  • Page 13 Important instructions for use  This device complies with Industry Canada licence-exempt RSS standard(s) and part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 14 Important instructions for use - Do not use sparkling water.  Only fill the bean container with roasted espresso or coffee beans. Do not fill the bean container with coffee beans that have been treated with additives or with ground coffee. ...
  • Page 15 Descale the coffee system regularly depending on the water hardness level in your area. Descale the machine more frequently in areas with very hard water. Miele cannot be held liable for damage arising from insufficient descaling, the use of incorrect descaling agent or the use of descaling agent that is not of the appropriate concentration.
  • Page 16 Important instructions for use Accessories and parts  Only use genuine Miele accessories. If other parts are used, warranty, performance, and/or product liability claims may be invalidated.  Miele can only guarantee the safety of the appliance when genuine Miele replacement parts are used. Faulty components should only be replaced by genuine Miele replacement parts.
  • Page 17: Machine Description

    Machine description a Hot water dispenser j Drip tray with lid and grounds container b Control panel k Milk pipework opening c Cup heating* l Lower panel with drip tray cover d Water container e Ground coffee chute * depending on model: CM 6360, CM 6560 f Bean container g Grinder setting (behind the service...
  • Page 18 Machine description a Milk flask* b Milk siphon c Milk pipework with rinse valve * depending on model: CM 6360, CM 6560...
  • Page 19: Controls And Indicators

    MobileStart sensor button  water, warm water, coffee pot For activating the Remote start function option for making drinks via the Miele – Maintenance programs – Profiles – Settings f “2 portions”  sensor button For dispensing 2 portions of a drink...
  • Page 20 Controls and indicators Drink button symbols  Espresso  Coffee  Long coffee  Capuccino  Latte macchiato  Espresso macchiato  Tea water...
  • Page 21: Operation

    The setting which is currently selected Select drink in a list will have a checkmark  beside Miele Exiting a menu or canceling an Select drink action To exit the current menu, tap the ...
  • Page 22: Symbols In The Display

    (This symbol can also be found on the water container: fill up to this mark).  If Miele@home has been activated for the coffee machine, these symbols represent the quality of the WiFi connection.  They indicate the strength of the WiFi connection in ...
  • Page 23: Miele@Home

    The ability to use the Miele app - the Miele app depends on the availability of the - a Miele user account You can create Miele@home service in your country. a user account via the Miele app. The Miele@home service is not The Miele app will guide you through available in every country.
  • Page 24: Before First Use

    Set up “Miele@home”  Remove the protective film from the Tip: You can also choose to set up drip tray cover and place it into the Miele@home for your coffee machine at lower panel. a later point. In this case, select Skip ...
  • Page 25 Before first use Setting the water hardness Please note that the coffee aroma and the characteristic crema only develops Your local water authority will be able after the first few coffees have been to tell you the hardness of the water in made.
  • Page 26: Filling The Water Tank

    Filling the water tank  Risk to health due to contaminated water. Bacteria can develop in water which has been sitting in the water container for too long and is a risk to your health. Change the water in the water container every day.
  • Page 27: Filling The Coffee Bean Container

    Filling the coffee bean container Coffee or espresso can be made from whole roasted coffee beans which are freshly ground for each cup. This requires the coffee bean container to be filled with coffee beans. Alternatively, you can make coffee drinks with ready ground coffee.
  • Page 28: Switching On And Off

    Switching on and off Switching the coffee machine Switching the coffee machine  Tap the On/Off button .  Tap the On/Off button . The coffee machine heats up and rinses If coffee has been dispensed, the coffee the pipework. Hot water will run out of machine will rinse the pipework the main dispenser.
  • Page 29: Cup Heating

    Cup heating (depending on model: CM 6360, Pre-heating cups CM 6560) Cups should always be pre-heated to allow the flavor of the coffee to develop and its temperature to be retained. You can pre-heat cups or glasses on the cup heater on the top of the coffee machine.
  • Page 30: Adjusting The Coffee Dispensers To The Cup Height

    Adjusting the coffee dispensers to the cup height You can adjust the main dispenser to suit the height of the cup you are using so that the coffee or espresso will not cool down as quickly and the crema will have a better consistency.
  • Page 31: Preparing Beverages

    Preparing beverages - Cappuccino Italiano has the same  Danger of burning and scalding proportions of milk froth and at the dispensers. espresso as a cappuccino. The The liquids and steam dispensed are difference is that the espresso is very hot and can cause scalding. added first and then the milk froth.
  • Page 32: Milk Preparation

    Preparing beverages separately or inserted into the milk flask Milk preparation lid (depending on the model). The Milk or milk alternatives (e.g., soy connecting piece is easy to push out milk) containing added sugar can from the inside of the milk flask lid. clog up the milk pipe and the rest of The “seam”...
  • Page 33 Preparing beverages  First attach the connecting piece to the long stainless steel tube. Make sure that the slanted end of the stainless steel tube is pointing downward.  Attach the rinse valve to the connecting piece. a Connecting piece b Lid c Seal d Stainless steel tube...
  • Page 34: Making A Coffee Drink

    Preparing beverages  Select a drink: tap the sensor button for the drink you want. Or select a drink from the  | Additional Additional drinks menu (sensor button ). Dispensing will start. Canceling a drink  Tap the lit orange symbol on the control panel again.
  • Page 35: Making 2 Portions ( Sensor Button)

    Preparing beverages  Select Additional  | Additional drinks  | Making 2 portions ( sensor Coffee Pot and confirm with OK. button)  Select the number of cups you want You can dispense 2 portions of a drink (3 to 8). into 1 large cup or into 2 cups at the same time.
  • Page 36: Making Coffee Drinks From Ground Coffee

    Preparing beverages  Close the coffee chute. Making coffee drinks from ground coffee Making coffee with ground coffee To make drinks using ready ground The following will appear in the display: coffee, add a portion of ground coffee Use ground coffee? to the ground coffee chute.
  • Page 37: Tea

    The respective dispensing temperatures used and processed very gently. are the ones that Miele recommends for White tea has a particularly mild making the types of tea concerned. taste.
  • Page 38: Teatimer

    Preparing beverages  Pour loose tea into a tea filter or of water according to the type of tea and the size of the cup (see “Portion similar or take a tea bag out of the size”). packet.  Place the tea filter or the tea bag in TeaTimer the tea cup.
  • Page 39: Dispensing Warm Or Hot Water

    Preparing beverages After the brewing time has elapsed, an audible signal will sound and the  symbol will flash.  Remove the tea filter or tea bag when the desired brewing time has elapsed. Dispensing warm or hot water  Danger of burning and scalding on the hot water dispenser.
  • Page 40: Expert Mode

    Expert Mode Expert Mode function allows you to change the portion size while the drink is being made. The setting will not be Dispensing saved and will only apply to the current drink. Switching Expert Mode on and  Use the  and  arrow buttons to move the indicator (small triangle) as The drinks menu is displayed.
  • Page 41: Grinder Setting

    Grinder setting The grinder setting determines the Adjusting the fineness of grind contact time between the ground coffee  Open the appliance door. and the water, known as the extraction time. When the ideal grinder setting is selected, the machine dispenses a perfect cup of coffee with a fine, hazelnut-brown crema.
  • Page 42: Parameters

    Parameters For coffee drinks that use milk, you can Displaying and changing also set the amount of milk or milk froth parameters to be dispensed with these drinks, as You can change the portion size for all well as the amount of coffee or drinks.
  • Page 43: Amount Of Coffee

    Parameters Tip: For the drinks pictured on the Pre-brewing ground coffee control panel, you can change the When the pre-brewing function is portion size by pressing and holding the turned on, the ground coffee is first button down while the drink is being moistened with a little hot water.
  • Page 44: Profiles

    Profiles In addition to the Miele drinks menu Tip: It is best to select short names. (Miele profile), you can create individual The profile is created. profiles to cater for different tastes and preferences. Making drinks stored in a profile...
  • Page 45: Changing The Name

    - Manual: The selected profile will remain active until you select another one. - After each use: The machine will revert to the Miele profile whenever a drink is dispensed. - When turned on: The Miele profile will be displayed whenever the coffee...
  • Page 46: Mobilestart

    MobileStart With MobileStart you can, for example, Switching MobileStart  on start making a drink via the Miele app. and off You will only be able to use If you want to use MobileStart , the MobileStart if Miele@home has been option must be switched on.
  • Page 47: Settings

    Settings Displaying and changing Volume Settings You can set the volume of the audible signal and keypad tones (segment bar). The drinks menu is displayed.  Tap the  sensor button. Display brightness  Select Settings  and tap OK. You can set the display brightness (segment bar).
  • Page 48: Eco Mode

    Settings Eco Mode - The Turn off after timer is deactivated. The coffee machine switches off Eco Mode is an energy-saving mode. 6 hours after the last sensor button The system does not heat up until was pressed. someone starts making a drink. - The cup light remains permanently Barista Mode switched on at the maximum...
  • Page 49: System Lock

    Settings Water hardness Calcium Setting Water hardness Calcium Setting content content °dH °dH mg/l Ca mg/l Ca ppm (mg Ca ppm (mg Ca 37–45 38–47 258–321 37–45 46–60 48–62 322–429 46–60 61–70 63–73 430–500 61–70 Tip: If your water hardness is > 21.8 gpg (21°dH), we recommend using bottled drinking water instead (< 150 mg/l Ca ).
  • Page 50: Miele@Home

    You can change the coffee-machine connected to a WiFi network or if the settings, for example, in the Miele app network configuration has been reset. when remote control is switched on. To start making a drink via the app, - Deactivate*/Activate*: The settings MobileStart also needs to be activated.
  • Page 51: Software Version

    - Some software updates can only be carried out by Miele Customer - Language Service. - Profiles and the associated drinks Software version - Miele@home The “Software version”...
  • Page 52: Cleaning And Care

    Cleaning and care  Risk to health due to inadequate cleaning. Heat and moisture inside the coffee machine can cause coffee residues to become moldy and/or milk residues to go off and pose a risk to health. Carefully clean the coffee machine regularly. Overview of cleaning intervals Recommended frequency What do I have to clean/maintain?
  • Page 53: Clean By Hand Or In Dishwasher

    Cleaning and care Clean by hand or in  Risk of damage as a result of dishwasher excessively high dishwasher temperatures. The brew unit is not dishwasher Components may be ruined (e.g., safe. may become warped) if washed in a Only clean the brew unit by hand dishwasher at temperatures higher with warm water.
  • Page 54: Unsuitable Cleaning Agents

    Cleaning and care Unsuitable cleaning agents  Danger of burning and scalding on hot components or by hot liquids. Contact with unsuitable cleaning Components can become very hot agents can alter or discolor the during operation. Touching hot external surfaces. All surfaces are components can cause burning.
  • Page 55: Drip Tray And Grounds Container

    Cleaning and care Drip tray and grounds container Clean the drip tray and grounds container every day to avoid unpleasant smells and mildew. The grounds container is located in the drip tray. Water from rinsing also collects in the grounds container. A prompt will appear in the coffee ...
  • Page 56: Cleaning The Drip Tray Cover

    Cleaning and care Cleaning the drip tray cover  Remove the drip tray cover.  The drip tray can be cleaned in the dishwasher, or by hand using warm water and liquid dish soap.  Dry the drip tray cover. ...
  • Page 57: Removing And Cleaning The Water Container Filter

    Cleaning and care - Use the supplied cleaning brush for Removing and cleaning the parts that are difficult to reach, e.g., water container filter in the dispensing unit. Clean the water container filter once a - Stubborn soiling is easier to clean if month.
  • Page 58 Cleaning and care  Clean the surfaces of the main dispenser with a damp cloth.  Pull off the upper silicone section To effectively remove coffee deposits, with the aperture for the milk clean the coffee pipework with the pipework . cleaning brush once a month.
  • Page 59: Cleaning The Steam Jet

    Cleaning and care  Reinstall the dispensing unit onto the main dispenser.  Replace the stainless steel cover and connect the milk pipework if required. Push the cleaning brush a maximum of 1/2" (1 cm) into the steam jet.  Clean the steam jet with the cleaning brush.
  • Page 60 Cleaning and care  Pull the silicone plug out of the rinse  Clean also the hose connections in valve body. the rinse valve body. To do this, insert the cleaning brush into both openings  Rinse the silicone plug under running and move the brush back and forth.
  • Page 61: Cleaning The Milk Siphon

    Cleaning and care Tip: Alternatively, you can soak the individual components overnight in water and liquid dish soap. Rinse the components under running water afterwards.  Reassemble the rinse valve. Cleaning the milk siphon Clean the milk siphon every day. ...
  • Page 62: Cleaning The Casing

    Cleaning and care  Clean the bean container with a dry,  Tap . soft cloth.  Select Maintenance and confirm The coffee bean container can now be with OK. refilled. You can now select a maintenance program. If necessary, clean the ground coffee chute: Rinse appliance ...
  • Page 63: Cleaning The Milk Pipework (Maintenance Program)

    Miele Coffee Machines and prevents damage to the appliance from unsuitable cleaning agents. It is available to order from the Miele online shop, from Miele Customer Service, or from your Miele dealer.  Place 1 stick of milk pipework cleaning agent in a container and add 10 fl oz (300 ml) of lukewarm water.
  • Page 64: Degreasing The Brew Unit And Cleaning The Interior

    Cleaning Tablets to clean the brew unit. prevent a build-up of bacteria in the These have been specially developed machine, remove and clean the brew for degreasing the brew unit in Miele unit under running water once a Coffee Machines and prevent week.
  • Page 65 Cleaning and care  Clean the brew unit by hand under Dropping a cleaning tablet into the warm running water without using brew unit cleaning agent or liquid dish soap. Insert the brew unit containing tablet Close the door. will appear on the display. ...
  • Page 66: Descaling The Appliance

    Cleaning and care The cleaning process is complete when Descaling the appliance the drinks menu appears. Risk of damage from splashes from the descaling solution. Sensitive surfaces and/or natural floors can suffer damage. Wipe up any spillages immediately when descaling. Limescale builds up in the coffee machine through use.
  • Page 67 The descaling tablets are available to When Fill the water container up to the  order from the Miele online shop, from symbol and insert. Close the door. appears Miele Customer Service, or from your in the display: Miele dealer.
  • Page 68: Frequently Asked Questions

    Error messages must be confirmed with OK, otherwise the message may reappear in the display even though the problem has been remedied. To address the fault, follow the instructions on the display. If the error message appears in the display again, contact Miele Technical Service. Problem Possible cause and solution F1, F2, There is an internal fault.
  • Page 69 Frequently Asked Questions Problem Possible cause and solution F73 or The brew unit cannot be positioned correctly. Check the brew unit  Switch the coffee machine off with the On/ Off button .  Unplug the coffee machine. Wait for two minutes before inserting the electrical plug back in the socket.
  • Page 70 Frequently Asked Questions Problem Possible cause and solution Too much ground coffee There is too much ground coffee in the ground coffee chute. The brew unit cannot compact ground coffee if more than 12 g (2 level spoonfuls) of ground coffee are added to the coffee chute.
  • Page 71: Unusual Performance Of The Coffee System

    The breaker has tripped because the coffee machine, voltage, or another appliance is defective.  Unplug the coffee machine.  Contact a qualified electrician or Miele Service. The lighting remains off The lighting has been switched off. after the coffee ma- ...
  • Page 72 Frequently Asked Questions Problem Possible cause and solution Fill and replace the water The water container is not in the correct position. container appears in the  Remove the water container and push it back in display even though the again.
  • Page 73 Frequently Asked Questions Problem Possible cause and solution Neither milk nor milk The milk pipework was connected incorrectly to the froth comes out of the main dispenser. main dispenser. The seam on the milk pipework, main dispenser, and on the rinse valve makes it easier to assemble. ...
  • Page 74 Frequently Asked Questions Problem Possible cause and solution The grounds container The drip tray has probably been removed without the is overflowing even grounds container being emptied. though the drip tray and Removing the drip tray resets the internal counter for grounds container have emptying the grounds container.
  • Page 75 Frequently Asked Questions Problem Possible cause and solution Coffee dispensing is re- This is not a fault. peatedly interrupted The brew unit has not detected the ground coffee. and the message Fill the Certain types of coffee produce a small amount of bean container appears in coffee when they are ground.
  • Page 76 Frequently Asked Questions Problem Possible cause and solution Coffee is not flowing The main dispenser has a blockage. out of the main dis-  Rinse the coffee pipework (see “Cleaning and care penser. – Rinsing the appliance”). Or coffee is only being Is there still no coffee flowing out of the main dispensed via one dispenser or is it only dispensed via one side?
  • Page 77 Frequently Asked Questions Problem Possible cause and solution The milk sputters when The milk pipework was not correctly inserted. it is dispensed. Hissing  Pay attention to the seam on the double hose noises can be heard when you connect the milk pipework into the main when milk is being dispenser.
  • Page 78 Frequently Asked Questions Problem Possible cause and solution Coffee grounds have This is not a fault. settled on the lid of the The movement of the brew unit during the brewing drip tray and in the inte- process can cause some ground coffee to fall rior around the brew around it.
  • Page 79: Unsatisfactory Results

    Frequently Asked Questions Unsatisfactory results Problem Possible cause and solution The coffee is not hot The cup has not been pre-heated. enough. The smaller the cup and the thicker its sides, the more important it is to pre-heat it.  Pre-heat the cup, e.g. using the cup heater (depending on model).
  • Page 80 Frequently Asked Questions Problem Possible cause and solution The coffee flows too The grind level is too coarse. quickly into the cup.  Set the grinder to a finer setting (see “Setting the coffee grinder”). The coffee is dispensed The brew unit is blocked. too slowly into the cup.
  • Page 81: Transport

    Transport If the coffee system will not be used for When the display goes out, the an extended period of time, e.g. machine has finished evaporating. vacation, or will be transported over a  Switch off the machine and remove long distance, the appliance should be the electrical plug from the outlet to prepared as follows.
  • Page 82: Service And Warranty

    You can register your product and/or Miele dealer or Miele Customer Service. view the manufacturer´s warranty terms and conditions for Miele appliances and You can book a Miele Service Call vacuum cleaners at online at www.miele.com/service. www.mieleusa.com. Contact information for Miele Customer Service can be found at the end of this document.
  • Page 83: Accessories

    Accessories These products and other useful Optional accessories accessories can be ordered via the Miele also offers a range of optional Miele Webstore, from Miele Service or accessories, as well as cleaning and from your Miele dealer. conditioning products for your coffee system.
  • Page 84: Saving Energy

    Saving energy The following tips can help you save energy and money as well as help the environment: - Operate the coffee machine in Mode - Switch the coffee machine off with the On/Off button  when it is not in use.
  • Page 85: Electrical Connection

    Electrical connection Before connecting the coffee machine, The coffee machine must not be used make sure that the connection data on with energy saving plugs. These the data plate (voltage and frequency) reduce the energy supply to the matches the electrical supply. machine, which could generate This data must match to avoid the risk excessive heat.
  • Page 86: Installation

    *INSTALLATION* Installation If the coffee machine is installed in a  Danger of overheating due to niche, the niche must provide the insufficient ventilation. following minimum dimensions: If the coffee machine is not sufficiently ventilated, the appliance Height 20" (508 mm) can overheat.
  • Page 87: Appliance Dimensions

    *INSTALLATION* Appliance dimensions...
  • Page 88 *INSTALLATION* Appliance dimensions...
  • Page 89: Technical Data

    Technical data Electricity consumption in standby: < 0.1 W Electricity consumption in < 0.5 W networked standby: Pump pressure: max. 15 bar / 217 psi Through-flow heater: 1 stainless-steel thermo block Dimensions (W x H x D): 9 7/8" x 14 1/8" x 16 13/16" 251 x 359 x 427 mm Net weight: 21.8 lb (9.9 kg) Power supply cord length: 55 1/8"...
  • Page 91 Customer Service. U.S.A. Canada Miele, Inc. Importer Miele Limited National Headquarters 9 Independence Way Headquarters and Miele Centre Princeton, NJ 08540 161 Four Valley Drive www.mieleusa.com Vaughan, ON L4K 4V8 www.miele.ca Customer Support Phone: 888-99-MIELE (64353) Customer Care Centre info@mieleusa.com...
  • Page 92 CM 6160, CM 6360, CM 6560 en-US M.-Nr. 11 675 690 / 02...

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