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Operating instructions

Coffee machine

To avoid the risk of accidents or damage to the appliance it is essential
to read these instructions before it is installed and used for the first time.
en-GB
M.-Nr. 10 609 630

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Table of Contents
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Summary of Contents for Miele CM6350

  • Page 1: Operating Instructions

    Operating instructions Coffee machine To avoid the risk of accidents or damage to the appliance it is essential to read these instructions before it is installed and used for the first time. en-GB M.-Nr. 10 609 630...
  • Page 2: Packaging Material / Disposal Of Old Machine

    / recycling centre for electrical and electronic ap- pliances, or contact your dealer or Miele for advice. You are also respons- ible (by law, depending on country) for deleting any personal data that may be stored on the appliance being disposed of.
  • Page 3: Table Of Contents

    Making two portions....................28 Coffee pot: making several cups of coffee one after the other ......29 Making coffee with ground coffee................. 29 Dispensing hot water (CM6350) ................30 Making drinks using a profile ................31 Making coffee with milk.................. 32 Milk flask .......................
  • Page 4 Contents Portion size ...................... 38 Profiles........................ 40 Accessing a profile ....................40 Creating a profile ....................40 Selecting a profile....................41 Changing the name ....................41 Deleting a profile ....................41 Changing a profile ....................41 Settings ........................  42 Opening the Settings menu................... 42 Changing and saving settings ................
  • Page 5 Contents Degreasing the brew unit and cleaning inside ............60 Descaling the machine .................. 64 Problem solving guide .................. 66 Messages in the display..................66 Unusual performance of the coffee machine ............69 Unsatisfactory results.................... 76 Transporting the machine...................  78 Evaporation ......................
  • Page 6: Warning And Safety Instructions

    They contain important notes on setting it up, as well as on its safety, operation and maintenance. Miele cannot be held liable for damage caused by non-compliance with these Warning and Safety instructions. Keep the instructions in a safe place and pass them on to any fu-...
  • Page 7 Warning and Safety instructions Correct application  This coffee machine is intended for use in domestic households and similar working and residential environments. Examples of a working or residential environment include – shops, offices and other working environments, – small businesses, showrooms etc., –...
  • Page 8 Warning and Safety instructions Safety with children  Caution! Danger of burning and scalding on the dispensing spouts. Children's skin is far more sensitive to high temperatures than that of adults. Ensure children do not touch hot surfaces of the coffee machine or place parts of their body under the dispensing spouts.
  • Page 9: Technical Safety

    Warning and Safety instructions Technical safety  A damaged coffee machine is dangerous. Check it for any visible damage before setting it up. Never attempt to use a damaged coffee machine.  To avoid the risk of damage to the machine, make sure the con- nection data (voltage and frequency) on the data plate corresponds to the household supply, before connecting the machine to the mains supply.
  • Page 10 Miele authorised service technician. Otherwise the guarantee is invalidated.  Faulty components must only be replaced by genuine Miele Ori- ginal spare parts. The manufacturer can only guarantee the safety of the machine when Miele replacement parts are used.
  • Page 11: Correct Use

    – Water in the drip tray can also be very hot. Take care when emptying it.  CM6350: Risk of injury to the eyes! Never look directly at the lighting or use optical instruments to look at it.
  • Page 12 Sugar will dam- age the coffee machine.  Only add ground coffee or the Miele cleaning tablets for degreas- ing the brew unit to the ground coffee chute.  Do not use any caramelised ready ground coffee. The sugar in the coffee will stick to and block the brew unit of the coffee machine.
  • Page 13 Descale the coffee machine regularly depending on the water hardness level in your area. Descale the machine more frequently in areas with very hard water. Miele cannot be held liable for damage arising from insufficient descaling, the use of incorrect descaling agent or the use of descaling agent which is not of the appropriate concentration.
  • Page 14 Warning and Safety instructions For machines with stainless steel surfaces:  Do not use sticky notes, transparent adhesive tape, masking tape or other types of adhesive on stainless steel surfaces. These dam- age the surface, causing it to lose its dirt repellent protective coating. ...
  • Page 15: Guide To The Machine

    Guide to the machine a Hot water spout* i Central spout with integrated cap- puccinatore b Controls and display j Park position for milk pipework c Cup heating* (behind the service panel) d Water container k Drip tray with lid and waste container e Ground coffee chute l Milk tube aperture f Coffee bean container...
  • Page 16: Controls And Display

    Arrow sensors  Caffè latte, Hot milk, Milk froth, Hot For displaying further options and water * highlighting a selection Maintenance programmes f OK For confirming display messages and saving settings g Optical interface (for Miele service technician use only) * CM6350...
  • Page 17: Accessories

    Accessories These products and other useful ac- Optional accessories cessories can be ordered via the Miele Miele accessories and cleaning and webshop, from Miele (see back cover conditioning products are available for for contact details) or from your Miele your coffee machine.
  • Page 18: Using For The First Time

    – Time of day (see "Installation").  Touch the On/Off sensor . Clean the machine thoroughly before The welcome message Miele - Willkom- filling it with water and coffee beans will appear in the display briefly. (see "Cleaning and care"). Select language ...
  • Page 19: Water Hardness

    Using for the first time Water hardness Switch the coffee machine off with the On/Off sensor . Do not switch The water hardness level indicates how it off by withdrawing the plug. If you much calcium is dissolved in the water. disconnect it from the mains at this The higher the calcium content, the early stage you will have to set it up...
  • Page 20 Using for the first time Setting the water hardness level  Touch .  Select Water hardness with the arrow sensors  and touch OK.  Use the arrow sensors  to high- light the required water hardness. Then touch OK. The setting is now saved.
  • Page 21: Operation

    To select a menu, touch the relevant CM6350: An acoustic tone will sound sensor. You will then be able to start an each time a sensor is touched. You action or change settings in the menu.
  • Page 22: Filling The Water Container

    Filling the water container  Change the water every day to prevent a build-up of bacteria. Only use cold, fresh tap water to fill the water container. Hot or warm water or other liquids can damage the coffee machine. Do not use mineral water. Mineral water will cause serious limescale deposits to build up in your machine ...
  • Page 23: Filling The Coffee Bean Container

    Filling the coffee bean container Fill the coffee bean container with roas- Tip: You can use a nut or seed grinder ted coffee or espresso beans if you to grind green coffee beans. These want to use freshly ground coffee beans types of grinder generally have a rotat- for each cup of espresso or coffee.
  • Page 24: Switching On And Off

    Switching on and off Switching on Switching off  Touch the On/Off sensor .  Touch the On/Off sensor . The machine will begin rinsing after the If the coffee machine has been used for heating-up phase. Hot water will come making a drink it will rinse itself before out of the central spout.
  • Page 25: Cup Heating

    Cup heating (CM6350) Pre-heating cups Cups should always be pre-heated to allow the flavour of the coffee to de- velop and be retained. The smaller the volume of the coffee/ espresso and the thicker the cup, the more important it is to pre-heat the cup.
  • Page 26: Adjusting The Central Spout To The Correct Cup Height

    Adjusting the central spout to the correct cup height You can adjust the central spout to suit the height of the cup you are using so that the coffee or espresso will not cool down as quickly and the crema will have a better consistency.
  • Page 27: Making Drinks

    Making drinks The following drinks can be made:  The spouts present a danger of burning or scalding. – Ristretto . This is a concentrated, The liquids and steam dispensed are strong espresso. It is made with the very hot. same quantity of ground coffee as for an espresso, but with very little water.
  • Page 28: Cancelling Preparation

    Making drinks Cancelling preparation Making two portions To cancel preparation: You can dispense two portions into one cup or dispense two portions into two  Touch the drinks sensor or  for cups at the same time. drinks from Further programmes again.
  • Page 29: Coffee Pot: Making Several Cups Of Coffee One After The Other

    Making drinks Coffee pot: making several Making coffee with ground cups of coffee one after the coffee other To make coffee using ready ground cof- fee, add a portion of ground coffee to You can make several cups of coffee the ground coffee chute.
  • Page 30: Dispensing Hot Water (Cm6350)

    Making drinks Dispensing hot water (CM6350)  Danger of burning and scalding on the hot water spout. The water dispensed is very hot. Please note that the water dispensed is not hot enough for making black tea.  Open the ground coffee chute.
  • Page 31: Making Drinks Using A Profile

    Making drinks Making drinks using a profile You can enter individual profiles to cater for different tastes and preferences. If you have already created your own profile (see "Profiles"), you can select this to make a drink according to your own taste.
  • Page 32: Making Coffee With Milk

    Milk flask age the machine. (Supplied with CM6350) As soon as you select a drink contain- The stainless steel flask keeps milk cool ing milk the machine will start to heat for longer.
  • Page 33: You Can Use Bottled Milk Or Cartons

    Making coffee with milk  Place the milk flask beside the coffee  Connect the milk tube to the aperture machine. Connect the other end of in the central spout. the milk tube to the central spout.  Place a container with sufficient milk You can use bottled milk or beside the coffee machine.
  • Page 34: Making Drinks With Milk

    Making coffee with milk Making drinks with milk  Place a suitable container underneath the central spout.  Select a drink: – Cappuccino  – Latte macchiato  – in Further programmes : Caffè latte, Hot milk, Milk froth The drink will now be made.
  • Page 35: Grinder Setting

    Grinder setting When the beans are ground correctly, the coffee or espresso will flow evenly into the cup with a good crema. The crema should have an even nut- brown colour. The grinder setting you select will be used for all coffee drinks. There are various ways to tell whether the coffee grinder is set correctly.
  • Page 36: Amount Of Coffee, Brew Temperature And Pre-Brewing

    Amount of coffee, brew temperature and pre-brewing You can adjust the amount of coffee, – The espresso or coffee tastes bitter. the brew temperature and pre-brewing Decrease the amount of coffee so that individually for each coffee drink. To do less ground coffee is brewed.
  • Page 37: Pre-Brewing The Coffee

    Amount of coffee, brew temperature and pre-brewing Pre-brewing the coffee When the pre-brewing function is switched on, the freshly ground coffee is first moistened with a little hot water. Then the remaining water is forced through the moistened coffee at high pressure.
  • Page 38: Portion Size

    Portion size The flavour of the coffee produced de- Changing the portion size pends not just on the type of coffee while making a drink used, but also on the amount of water You can change and save the portion used.
  • Page 39 Portion size Changing the portion sizes in Changing the portion size for the Parameters  menu different profiles You can set the portion size for indi- You can only change the portion sizes vidual drinks for each profile. for Long coffee, Caffè Latte, hot milk and milk froth via the "Paramet- ...
  • Page 40: Profiles

    Profiles In addition to the Miele profile, you can Creating a profile enter individual profiles to cater for dif-  Select Create profile with the arrow ferent tastes and preferences. sensors  and touch OK. In each profile you can adjust the set-...
  • Page 41: Selecting A Profile

    You can programme the coffee machine  Select with the arrow Select profile so that it changes back to the Miele sensors  and touch OK. profile automatically after each drink  Select the profile with the arrow has been dispensed, so that the Miele sensor ...
  • Page 42: Settings

    Settings Opening the Settings menu Changing and saving settings  Touch .  Touch .  Select the setting you wish to change You can now check or make alterations to settings. with the arrow sensors  and touch OK. Options which are currently selected will have a tick ...
  • Page 43: Possible Setting Options

    Settings Possible setting options The factory default for each option has a * next to it. Option Available settings Language  deutsch * English and other languages Country Time Clock format – 12 h 24 h Timer Switch on at Switch off after (0:30)* / Switch off at...
  • Page 44 Settings Option Available settings Display brightness Set the brightness Volume Buzzer tones Keypad tone Cup heating Showroom programme Demo mode Factory default Do not reset Reset The lighting, cup heating and volume functions are only available with the CM6350.
  • Page 45: Language

    Settings Language Timer You can select the language (and coun- The timer offers the following options: try variant of that language) for all dis- The coffee machine play text. – switches on at a particular time, e.g. Tip: If you select the wrong language in the morning for breakfast ( Switch on by mistake, you can find the "Lan-...
  • Page 46: Eco Mode

    15 minutes and 9 hours. Lighting Activating and deactivating the timer (CM6350) If the system lock is activated, the Switch on at option for the timer cannot Change the brightness using the arrow be selected.
  • Page 47: Info (Display Information)

    Settings Info (display information) Locking the coffee machine (System lock ) Info option allows you to see the number of portions made for each You can lock the coffee machine to pre- drink. vent it being used without your know- ledge, by children, for example. You can also see whether more than 50 portions can be dispensed before Activating and deactivating the sys-...
  • Page 48: Water Hardness

    Please refer to the "Possible setting op- Volume tions" chart for the factory settings. (CM6350) The following settings will not be re- You can set the volume of buzzer and set: sensor tones using the arrow –...
  • Page 49: Cleaning And Care

    Cleaning and care  Clean the coffee machine regularly to avoid a build-up of bacteria. Quick guide Recommended frequency What do I have to clean / maintain? Every day Water container (at the end of the day) Waste container Drip tray and drip tray cover Stainless steel milk flask Once a week Central spout with integrated cappuccinatore...
  • Page 50: Cleaning By Hand Or In The Dishwasher

    Cleaning and care Cleaning by hand or in the  Danger of burning and scalding dishwasher on hot components or by hot liquids. Always allow the coffee machine to The following must be cleaned by hand cool down before cleaning it. only: Caution: Water in the drip tray can be –...
  • Page 51 Cleaning and care All surfaces are susceptible to scratching. Scratches on glass sur- faces could even cause a breakage. Contact with unsuitable cleaning agents can discolour the surfaces. Wipe up any spillages or splashes of descaling agent immediately. To avoid damaging the surfaces of your coffee machine, do not use: –...
  • Page 52: Drip Tray And Waste Container

    Cleaning and care  Clean all parts thoroughly. Drip tray and waste container Clean the lower panel by hand only Clean the drip tray and waste con- using hot water and a little washing- tainer every day to avoid unpleasant up liquid.
  • Page 53: Drip Tray Cover

    Cleaning and care Drip tray cover Water container  Remove the drip tray cover. Clean the water container lid by hand only using hot water and a little  The drip tray cover can be cleaned in washing-up liquid. the dishwasher, or by hand using hot water and a little washing-up liquid.
  • Page 54: Stainless Steel Water Intake Valve Filter

    Cleaning and care Stainless steel water intake Central spout with integrated valve filter cappuccinatore The stainless steel water intake valve fil- Clean the central spout cover by ter is located in the recess for the water hand only using hot water and a little container.
  • Page 55 Cleaning and care If the milk pipework is blocked, clean it under running water with the brush sup- plied.  Insert the brush in the tube and move it back and forth as far as it will go until all milk residue has been re- moved.
  • Page 56: Stainless Steel Milk Flask

    Cleaning and care Stainless steel milk flask Milk pipework (CM6350)  All parts of the milk system need to be cleaned thoroughly and regu- The milk flask should be taken apart larly. Milk contains bacteria which and cleaned every day.
  • Page 57: Bean Container And Ground Coffee Chute

    Tip: You can also clean the appliance The bean container can now be refilled. front with the Original Miele all purpose microfibre cloth. If necessary, clean the ground coffee chute:  Open the ground coffee chute and re-...
  • Page 58: Maintenance Programmes

    Cleaning and care Maintenance programmes Rinsing the machine The coffee machine has the following You can rinse the water and coffee maintenance programmes: pipework of the coffee machine manu- ally. – Rinse the machine After a coffee has been dispensed, the –...
  • Page 59: Rinsing The Milk Pipework

    You can also rinse the milk pipework The milk pipework cleaning agent is manually. available to order from Miele or via the internet at www.miele-shop.com.  Touch . Clean milk pipework maintenance  Select Maintenance and touch OK.
  • Page 60: Degreasing The Brew Unit And Cleaning Inside

    Miele cleaning tablets can be ordered tube in the solution. Make sure it is via the Miele webshop, from Miele (see placed sufficiently far into the clean- back cover for contact details) or from ing solution.
  • Page 61 Cleaning and care Start "Degrease brew unit"  Touch .  Select Maintenance and touch OK.  Select Degrease the brew unit The cleaning process cannot be can- celled once it has started. The process has to be completed through to the end.
  • Page 62 Cleaning and care Insert the brew unit with a cleaning tab in it and close the machine will appear in the display.  Wipe any remaining coffee off the two filters (see arrows).  Dry the funnel to prevent ground cof- ...
  • Page 63 Cleaning and care Degrease the brew unit when promp- ted to do so. No drinks can be made and Degrease the brew unit appears in the display. The maintenance programme cannot be cancelled. The process has to be carried through to the end. ...
  • Page 64: Descaling The Machine

    The coffee machine prompts you when These have been specially developed it needs to be descaled. No. of uses until for use with Miele coffee machines and appliance needs descaling:  50 will appear prevent subsequent damage. in the display. The remaining number of...
  • Page 65 Descaling the machine To protect the machine and sur- rounding surfaces from damage, make sure you wipe up any spillages or splashes of descaling agent im- mediately. Descaling when not prompted by a message  Touch .  Select and touch OK. Maintenance ...
  • Page 66: Problem Solving Guide

    Follow the instructions which appear in the display to remedy the problem. If after this, the fault message appears in the display again, contact Miele. Message Cause and remedy F1, F2, There is an internal fault.
  • Page 67 Problem solving guide Message Cause and remedy F73 or The brew unit cannot be positioned correctly. Check the brew unit  Switch the coffee machine off with the On/Off sensor .  Remove and clean the brew unit by hand (see "Cleaning the brew unit and interior").
  • Page 68 Problem solving guide Message Cause and remedy Too much ground coffee There is too much ready ground coffee in the ground coffee chute. If more than two level spoons of ground coffee is ad- ded to the coffee chute, the brew unit cannot process the coffee.
  • Page 69: Unusual Performance Of The Coffee Machine

     Switch the coffee machine off at the wall socket and unplug it.  Contact a qualified electrician or Miele Service. CM6350: The lighting has been switched off. The lighting remains off ...
  • Page 70 Problem solving guide Problem Cause and remedy The coffee machine The system lock has been activated. does not switch itself  You need to deactivate the system lock (see "Set- on, although the Switch tings - System lock"). on at setting has been The coffee machine was not used after being activated for the timer.
  • Page 71 Problem solving guide Problem Cause and remedy Empty the drip tray and the The drip tray is not positioned correctly in the ma- waste container appears chine. in the display, even  Push the drip tray in as far as it will go. though the drip tray has ...
  • Page 72 Problem solving guide Problem Cause and remedy Coffee dispensing is re- This is not a fault. peatedly interrupted The brew unit has not detected the ground coffee. and the message Fill the The coffee may be too finely ground or there may not bean container appears in be enough of it.
  • Page 73 Problem solving guide Problem Cause and remedy Coffee is not flowing The central spout has a blockage. out of the central spout,  Clean the coffee pipework (see "Cleaning and care or is only being dis- - Rinsing the machine). pensed via one spout.
  • Page 74 Problem solving guide Problem Cause and remedy The milk sputters when The milk temperature is too high. Good milk froth can it is dispensed. Hissing only be achieved when cold milk (< 10 °C) is used. noises can be heard  Check the temperature of the milk. when milk is being The central spout with integrated cappucinatore is not heated up or frothed.
  • Page 75 Problem solving guide Problem Cause and remedy The display lights up Demo mode for demonstrating the coffee machine in but the coffee machine the showroom has been activated. does not heat up and no  Deactivate demo mode (see "Settings – Demo drinks are made.
  • Page 76: Unsatisfactory Results

    Problem solving guide Unsatisfactory results Problem Cause and remedy The coffee is not hot The cup has not been pre-heated. enough. The smaller the cup and the thicker its sides, the more important it is to pre-heat it.  Pre-heat the cups, e.g. using the cup heating (de- pending on model).
  • Page 77  Fill the container with fresh beans. There may be stones in amongst the coffee beans.  Switch the coffee machine off immediately. Call Miele. The coffee flows too The coffee is too coarsely ground. quickly into the cup.
  • Page 78: Transporting The Machine

    Transporting the machine If you are not going to use the coffee The evaporation process is finished machine for an extended period of time, when Prog. finished appears in the dis- e.g. whilst on holiday, or if it needs to play and the display then goes out.
  • Page 79: After Sales / Guarantee

    For information on the appliance guar- correct yourself, or if the machine is un- antee specific to your country please der guarantee please contact: contact Miele. See back cover for ad- dress. – your Miele Dealer In the UK, your coffee machine is guar- anteed for 2 years from the date of pur- –...
  • Page 80: Saving Energy

    15 minutes after the last drink was made or 15 minutes after the last time a sensor was touched. – If you only occasionally pre-heat your cups you can switch cup-heating off (CM6350). If you do this you can pre- heat the cups using hot water.
  • Page 81: Electrical Connection

    Electrical connection All electrical work should be carried out Do not connect the machine to an in- by a suitably qualified and competent verter such as those used with an person only, in strict accordance with autonomous energy source e.g. solar current national and local safety regula- power.
  • Page 82: Installation

    Installation If the machine is installed in a niche, the Danger of overheating niche must provide the following min- Please ensure that there is adequate imum dimensions: ventilation around the machine. Do not cover the machine with tea Height 508 mm towels or similar objects whilst it is in Width 450 mm...
  • Page 83: Dimensions

    Dimensions...
  • Page 84: Technical Data

    Technical data Current draw in standby mode < 0.5 Watt (default setting) Pump pressure: max. 15 bar Through-flow heater: 1 stainless steel thermo block Dimensions (W x H x D): 251 x 359 x 427 mm Net weight 9.9 kg Connection cable length: 140 cm Water container 1.8 l capacity: Bean container 300 g...
  • Page 87 Tel. +971 4 3044 999 Tel: (01) 461 07 10, Fax: (01) 461 07 97 Fax. +971 4 3418 852 E-Mail: info@miele.ie, Internet: www.miele.ie 800-MIELE (64353) Manufacturer: Miele & Cie. KG E-Mail: info@miele.ae Carl-Miele-Straße 29, 33332 Gütersloh, Germany Website: www.miele.ae...
  • Page 88 CM6150, CM6350  en-GB M.-Nr. 10 609 630 / 00...

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