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Pairing a Compatible Phone
1.
Be sure to check your phone's compatibility at
www.knowyourvw.com/bluetooth.
2.
With ignition on and vehicle in Park, turn the
Infotainment system on. Your vehicle's Bluetooth system
will be in "discovery" mode.
3.
From the Bluetooth menu on your phone, search for new
devices and select VW BT XXXX (last four digits of VIN).
4.
A connection request will appear on the
Infotainment display.
5.
Press Connect on the Infotainment display.
6.
The Infotainment display will then show a PIN.
7.
Make sure the same PIN is displayed on your phone and
press Yes on the Infotainment touchscreen, then press
Pair on your phone.
Note: If your phone displays a prompt asking to connect to your vehicle, make sure to enable future
automatic connections. This will help to automatically reconnect the compatible paired device to
the system. Once the PIN is shown, pairing must be completed within 30 seconds; otherwise, the
process will need to be repeated.
Watch the Phone Pairing video.
Primary and Secondary Phone Functionality
Two active phones can be connected simultaneously. Follow steps 1-7 above. Only contacts from the primary phone
will be shown within the Infotainment system. Switching between phones requires pressing the Swapping icon
Note: This feature is not available when the phone is connected to Apple CarPlay
Call by Name via Native Bluetooth
Technology
Applies to vehicles with Voice Recognition.
1.
Short press the Voice Control button
multi-function steering wheel.
2.
After the chime say, "Call," followed by the name of the
person you want to call. For example, "Call Mike Brown."
3.
The system will confirm, "Do you want to call Mike
Brown?" You then reply, "Yes." If the contact has multiple
numbers, select or say the desired line number on the
screen when prompted. Once selected, the system will then
say, "Contact is being dialed."
Note: If connected to Apple CarPlay, press and hold the VR button to activate Apple Siri. Then say, "Call Mike Brown."
Watch the Making a Call Using Voice Recognition video.
Voice Recognition Tips
The contact must be said exactly as it is stored in your phone's contact list.
•
•
If multiple numbers are stored per contact, you may use the shortcut, "Call John Smith work," or the system may
ask you to choose from work, mobile, home, etc.
Answer an Incoming Call
The Bluetooth system will interrupt your car stereo with a ringtone. Press the
steering wheel or the green Phone icon
Volume Settings
To adjust the volume of the Bluetooth system while on a call, press the Volume Up or Volume Down button
the left side of the multi-function steering wheel.
Switch to Private Mode
To switch a Bluetooth call to your mobile phone, which would
prevent passengers from hearing the conversation:
1.
Once a call has been answered, use the Horizontal Menu
buttons
on the multi-function steering wheel to access
the Phone menu in the instrument cluster display.
2.
Press the Vertical Arrow buttons
appears in the display.
3.
To select, press the
steering wheel.
End a Call
While in the Phone function, press the red Phone icon
1.
Use the Horizontal Menu buttons
instrument cluster display.
2.
Press the Vertical Arrow buttons
the multi-function steering wheel.
Cancel Active Voice Recognition
Double press the Voice Control button
Destination Entry with Voice Recognition
Applies to vehicles with Voice Recognition.
1.
Press the Voice Control button
2.
Say, "New destination."
3.
After the beep, speak the address; for example, "Two zero two four Main Street, Los Angeles." Speak in single
digits.
4.
The system will repeat the address for confirmation and ask if you would like to start route guidance. After the
beep, say, "Yes" and guidance will begin.
Watch the Destination Entry with Voice Recognition video.
Warnings: See
Blutetooth Pairing and Voice Recognition
Bluetooth
®
or Android Auto
on the
on the Infotainment touchscreen to answer the call.
until "Private"
button on the multi-function
on the multi-function steering wheel to access the Phone menu in the
until "End" appears in the instrument cluster display. Press the
on the multi-function steering wheel.
on the multi-function steering wheel. A beep will sound.
in your Owner's Manual for more detailed information and for important safety warnings.
/ Voice Recognition
®
.
™
on the Infotainment touchscreen. Or, alternatively:
button on the multi-function
.
on
button on
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