Gait up GO Instructions For Use Manual page 42

● Firmware version
In case of problems with the sensor connection, refer to the troubleshooting section 7. If the issue
persists, contact Gait Up support at ​ s upport@gaitup.com
To be able to use the Gait Up GO medical device, the firmware of the Physilog6 sensor needs to be at
the latest version. Physilog6 can be updated from the Gait Up GO application. In case the Physilog6
sensor firmware is not up to date with the Gait Up GO mobile application version, the sensor
information window will include a button named "Update Physilog". To update the sensor, press the
"Update Physilog" button in the sensor information window or go to the "Physilog" screen ( ) in the
General settings ( ) of the Gait Up GO mobile application and press the "Update Physilog" button
(login required).
Fig 46. Update Physilog - iOS - Android
After pressing "Update Physilog", the Physilog sensor will be updated automatically. The Gait Up GO
mobile application displays the progress of the updating process. Do not close the Gait Up GO mobile
application or inactivate the Bluetooth of the mobile phone/tablet during the update of the sensor.
NOTE: In order to enable updates, the mobile phone/tablet needs to be connected to the Internet by
using WiFi or mobile data.
The Gait Up GO device only works with the Physilog6 sensor which is medical-grade and certified as an
accessory for Gait Up GO. In case you have purchased a different version of Physilog (commercial
grade version) from Gait Up SA device portfolio, please contact the customer service at
support@gaitup.com​ .
4.5.6. Prepare an assessment session
From the dashboard, select the Participant for which an assessment session should be started and
click on "New session" as shown on the picture below.
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