Handling Error Messages - Canon i350 Quick Start Manual

Troubleshooting

Handling Error Messages

When a printer error occurs, the POWER/ERROR lamp flashes. The number of
flashes indicates the type of error that has occurred. Count the flashes and
take the appropriate action to correct the error.
Number of Possible Cause
Flashes
Two flashes Printer is out of
paper
Three flashes Paper jam
Four flashes Ink tanks installed
incorrectly
Five flashes No print head
installed/Defective
print head
Eight flashes Waste ink tank
almost full
Note POWER lamp flashes POWER
POWER POWER
alternately green and
orange
46
Reload paper and press the RESUME/CANCEL
If a paper jam occurs, clear the jammed paper, reload paper in the printer, then
press the RESUME/CANCEL RESUME/CANCEL RESUME/CANCEL button. See "Paper jams RESUME/CANCEL
Reinstall the ink tanks. Ensure that the tanks are firmly seated in the print head.
Install a print head correctly. If the problem still remains, contact a Canon service
representative.
The printer has a built-in waste ink tank to hold the ink consumed during print
head cleaning.
Eight flashes indicates that this tank is nearly full.
Press the RESUME/CANCEL RESUME/CANCEL button to clear the error so printing can continue. RESUME/CANCEL RESUME/CANCEL
Contact the Customer Care Center.
An error that requires contacting the Customer Care Center may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and
unplug the printer from the power supply. Plug the printer back in and turn the
printer back on after leaving it about 10 minutes.
If the problem remains, contact the Customer Care Center.
Try This
RESUME/CANCEL button. RESUME/CANCEL RESUME/CANCEL
Paper jams" " " " on page 45. Paper jams Paper jams