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Canon i350 Simplified Manual

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i350 / i355
i250 / i255
SIMPLIFIED MANUAL
1. PRODUCT LIST
2. PRODUCT SPECIFICATIONS
3. ERROR DISPLAY
4. SERVICE MODE (test print, EEPROM initialization, destination setting)
5. EXTERNAL VIEW / PARTS LIST
6. TROUBLESHOOTING FLOWCHART (main unit, print head)
7. SERVICE INFORMATION
APPENDIX 1: SHIPMENT INSPECTION PATTERN
APPENDIX 2: i350/i250 SERVICE TOOL
QY8-1389-000
Rev. 00
June 6, 2003
Canon Inc.
1

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  Summary of Contents for Canon i350

  • Page 1 4. SERVICE MODE (test print, EEPROM initialization, destination setting) 5. EXTERNAL VIEW / PARTS LIST 6. TROUBLESHOOTING FLOWCHART (main unit, print head) 7. SERVICE INFORMATION APPENDIX 1: SHIPMENT INSPECTION PATTERN APPENDIX 2: i350/i250 SERVICE TOOL QY8-1389-000 Rev. 00 June 6, 2003 Canon Inc.
  • Page 2: Product List

    1. PRODUCT LIST 1-1. Main Units Product name Product code Sales Territory Remarks 8549A001AA Canon Bubble Jet Printer 8549A002AA i350 8549A003AA LAM LVT 8549A004AA LAM HVT 8549A005AA 8549A006AA 8549A007AA 8549A009AA 8549A0011AA 8549A008AA ASA HVT Canon Bubble Jet Printer 8549A010AA i355...
  • Page 3: Product Specifications

    Stand-by status Approx. 1 W External dimensions With paper feed/delivery tray extended i350/i355: Approx. 385(W) X 422(D) X 317(H) mm i250/i255: Approx. 385(W) X 224(D) X 268(H) mm With paper feed/delivery tray set in i350/i355: Approx. 385(W) X 195(D) X 165(H) mm i250/i255: Approx.
  • Page 4 2-2. Product Life 3 years or 4,000 pages (2,500 pages of color printing and 1,500 pages of black printing), whichever comes first 2-3. Print Head Specifications Structure 4-color integrated type (ink tank separate type) Print head 2 vertical lines, 320 nozzles C/M/Y: 2 vertical lines in each color, 128 nozzles Ink drop:...
  • Page 5: Error Diaplay

    3. ERROR DIAPLAY Errors are displayed by the LEDs, and ink low warnings are displayed by the status monitor. 3-1. Operator Call Error (Orange LED blinking) LED Display Content Corrective Action Set paper, and press the RESUME Blinking 2 times Paper out button to feed the paper.
  • Page 6: Service Mode

    Destination can be set by clicking each model name in “SET DESTINATION.” Setting can be changed from the i350 to the i250/i255 (vice versa). Confirm the model name by clicking “GET DEVICE ID” after setting change. (If incorrect, it can be changed before turning the unit OFF/ON.) <EEPROM reset>...
  • Page 7: External View / Parts List

    5. EXTERNAL VIEW / PARTS LIST 1. External parts, Power supply unit, Logic Board Ass’y 2. Print Unit...
  • Page 8: Parts List

    FOR PRINT UNIT XB6-7300-605 SCREW, TP M3X6 MM FOR LOGIC BOARD ASS’Y FOR PRINT UNIT/LF MOTOR XB1-2300-405 SCREW, M3X4 i350/PIXUS 350i/i355 (i250/i255) FOR PRINT UNIT FOR TIMING SLIT STRIP FILM SPRING Power cords are as listed below. WT3-5122-000 CORD, POWER 100V-120V (J)
  • Page 9: Troubleshooting Flowchart

    6. TROUBLESHOOTING FLOWCHART 6-1. Printer Main Unit Troubleshooting Flowchart (how to confirm printer operation at refurbishment) Power ON Error displayed? Open access cover, and install head Error displayed? Connect to computer < Shipment inspection pattern check items> Shipment inspection *Refer to 4. SERVICE MODE (Refer to the attached print sample.) pattern printing regarding printing method.
  • Page 10 6-2. Print Head Troubleshooting Flowchart (print head operation confirmation) Connect to computer *Refer to 4. SERVICE MODE Nozzle check pattern regarding printing method. printing Correct? *Refer to 4. SERVICE MODE Head cleaning regarding printing method. Nozzle check pattern printing Correct? *Refer to 4.
  • Page 11: Service Information

    7. SERVICE INFORMATION 7-1. Print Unit Replacement (Asia only) When the print unit is exchanged, re-affix a Serial number label affixed to the Chassis.
  • Page 12 7-2. Product Technical Information 1) FAQ (Problems specific to the i350/i355, i250/i255 and corrective actions) No. Rank* Function Phenomenon Cause Corrective action Possible Call / Claim Installation Carriage error (LED The user may not have removed the Remove the packing...
  • Page 13 -Cannot print properly resulting in smearing. print quality assurance -Paper edge crease area. (In the i350/i355, i250/i255, the head-to-paper distance cannot be changed.) Note: In borderless printing (to 4X6/5X7), correct the paper curl.
  • Page 14 2) New functions 1. Borderless printing (4”x6”, 5”x7” size only) The i350/i355 support borderless printing only for 4”x6”, 5”x7” size paper. Borderless printing is not supported with other paper sizes (A4, LTR, etc.) and with the i250/i255. < Possible problems with this function >...
  • Page 15 < Possible problems with this function > - Due to user error, the actual remaining ink level does not match the indicated remaining ink level, resulting in “ink out”, etc. User error: Forgetting to reset ink counter / ink counter reset other than when replacing ink tanks. - Due to the specific print pattern, the actual remaining ink level does not match the indicated remaining ink level, resulting in “ink out”.
  • Page 16: Appendix 1: Shipment Inspection Pattern

    APPENDIX 1: SHIPMENT INSPECTION PATTERN 1 Check item 1 (Ink non-ejection): Total area of the sample below Check item 2 (Top margin) Print EEPROM information -> Refer to 4. SERVICE MODE for details. C nozzle check pattern M nozzle check pattern Y nozzle check pattern Bk nozzle check pattern Check item 3 (Vertical Lines)
  • Page 17: Appendix 2: I350/I250 Service Tool

    Supported OS: Windows 98/Me (J/E version) : QY9-0062 Windows 2000/XP (J/E version) : QY9-0063 Distribution method: Provided by SSIS (Download “i350/i250 Service Tool” from software download in SSIS.) < Usage procedures > Unzip the “i350tool_Win98V100.EXE/i350tool_Win2kV100.EXE” file. (Automatically unzipped by double-click) Open the “i350tool_Win98V100.EXE/i350tool_Win2kV100.EXE”...
  • Page 18 “PIXUS 350i”: Japan “i355/i255”: Asia “i350/i250”: Other than the above area Confirm that the model name is indicated in the (E) area when clicking “DEVICE ID” (D). Or, confirm the model name by performing the shipment pattern printing. < EEPROM reset >...

This manual is also suitable for:

I355I250I255