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Troubleshooting Printer Hardware - Canon i350 Quick Start Manual

Canon color bubble jet printer quick start guide i350, i250
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Troubleshooting

Troubleshooting Printer Hardware

Problem
Possible Cause
Printer Does Not
Print head has
Start or Printer
overheated due to
Stops During
long periods of
Print Jobs
continuous printing
Printing high-
resolution
photographs and
graphics
Printer cable is too
long
There may be
problems in your
operating system
Cannot Print to
Incorrect page size
End of Job
selected
Not enough free
space on hard disk
44
Stop printing and turn the printer off for at least 15 minutes to allow the print head
to cool down.
The print head tends to overheat when printing continuously for long periods of
time. The print head is designed to automatically pause at line breaks before
resuming printing in order to cool down.
Caution
Caution
Caution
Caution
The area around the print head can become extremely hot
during extended print operation. Always avoid touching the
print head and its peripheral components.
Wait until the print job finishes.
The POWER
POWER lamp flashes green while the print data is being processed. Printing
POWER
POWER
photographs and high-density graphics can take time.
Avoid using USB cables longer than 16.4 feet.
Restart your computer. It may solve the problem.
Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or
BJ Print Monitor in Macintosh for the deletion.
1. Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu
Opening the Printer Properties Dialog Box Directly from the Start Menu" " " "
Opening the Printer Properties Dialog Box Directly from the Start Menu
Opening the Printer Properties Dialog Box Directly from the Start Menu
on page 11.
2. Click Maintenance
Maintenance
Maintenance tab and then Start Status Monitor
Maintenance
3. Click Display Print Queue
Display Print Queue.
Display Print Queue
Display Print Queue
4. Select Cancel All Documents
Cancel All Documents in the Printer
Cancel All Documents
Cancel All Documents
Click Yes
Yes
Yes
Yes when a confirmation message appears.
The print job is deleted.
Note
In Windows Me or Windows 98
Click to select an undesired document and select Purge Print
Documents in the Printer
Documents
Documents
Documents
1. Double-click BJ Print Monitor
BJ Print Monitor
BJ Print Monitor in the Extensions in the System Folder.
BJ Print Monitor
2. Click to select an undesired document and click
The print job is deleted.
Verify that the page size setting matches the size of the paper loaded in the
printer:
- Check the Paper Size setting from within your application to ensure that it
matches the size of the paper loaded.
- Check the Page Setup
Page Setup tab in the Printer Properties
Page Setup
Page Setup
the Page Setup
Page Setup dialog box (for Macintosh) to ensure that it matches the size of
Page Setup
Page Setup
the paper loaded.
Your operating system may be out of free disk space.
Check the available space on your computer's hard disk.
Try This
Start Status Monitor.
Start Status Monitor
Start Status Monitor
Printer menu.
Printer
Printer
Printer menu.
Printer
Printer
.
Printer Properties dialog box (for Windows) or
Printer Properties
Printer Properties
Purge Print
Purge Print
Purge Print

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