Cannot Install The Printer Driver - Canon i350 Quick Start Manual

Troubleshooting

Cannot Install the Printer Driver

Problem Possible Cause
Cannot Install the Installation
Printer Driver procedure not
followed correctly
Other applications
running in the
background
Installation does
not start
automatically when
the CD-ROM is
inserted into the
drive
Installation CD-
ROM not working
properly
Unable to proceed
beyond the Printer
Port Screen
42
Follow the installation instructions for the
your printer.
If the installer was forced to be terminated due to an error, remove the CD-ROM
from the CD-ROM drive and restart your computer. Reinstall the printer driver. If
this problem persists, contact the Customer Care Cener.
Other applications opened on your computer can interfere with the installation
routine. Close all open software applications before reinstalling the printer driver.
Refer to the Easy Setup Instructions
If printer driver installation did not start automatically when you inserted the CD-
ROM into the CD-ROM drive:
1. Click Start Start Start Start and select My Computer My Computer My Computer. My Computer
2. Double-click the CD-ROM CD-ROM icon.
CD-ROM CD-ROM
For non-XP Windows, open the My Computer
CD-ROM CD-ROM icon.
CD-ROM CD-ROM
Double-click the CD-ROM CD-ROM icon on your desktop to start installation. CD-ROM CD-ROM
Confirm that there are no problems with the Setup Software & User's Guide CD-
ROM. ROM.
ROM. ROM.
Use Windows Explorer to confirm that the CD-ROM can be read.
Confirm that the CD-ROM CD-ROM icon is displayed on the desktop. CD-ROM CD-ROM
If there is any problem with the CD-ROM
Try This
Easy Setup Instructions
for installing the printer driver.
My Computer window, and then double-click the My Computer My Computer
Setup Software & User's Guide CD-
Setup Software & User's Guide CD- Setup Software & User's Guide CD-
CD-ROM, contact the Customer Care Center.
CD-ROM CD-ROM
Reinstall the printer driver.
1. Click Cancel Cancel.
Cancel Cancel
2. When the Terminate Installation screen
is displayed, click OK
3. Click Exit Exit Exit Exit, then remove the CD-ROM.
4. Turn the printer and the computer off.
5. Restart the computer.
6. Carefully follow the procedures
described on the
Instructions
and reinstall the driver.
packaged with
OK.
OK OK
Easy Setup