Deploy Your Camera; Best Practices - Cisco Webex Administration Manual

Deploy Your Camera

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Best Practices

Keep these limitations in mind when you set up and use your Webex Desk Camera.
• Your device needs a dry and well-ventilated space. Webex Desk Camera operates at 32° to 104°F (0° to
• Don't expose the device to water or liquids as they could damage your camera.
• Keep the USB drivers on your computer up to date.
• Make sure the USB port that you connect your camera to provides both power delivery and data transfer.
• Use the camera in appropriate lighting. A bright backlighting or front lighting may cause underexposure
• The privacy shutter on your camera turns the video stream on and off. Slide the shutter right or left to
• When using your camera with an application on your computer, close the other applications that may
• For optimal performance of the Best Overview feature, make sure that you're centered in the frame before
• The camera has an IR sensor for Windows Hello. Don't block the sensor.
• Gently wipe your camera with a dry and soft cloth on the surface and the front panel. Rough materials
• A Getting Started Document is shipped with the camera. Leave it with your user.
Best Practices, on page 7
Connect Your Camera, on page 8
System Requirements of the Camera App, on page 10
Install the Webex Desk Camera App, on page 10
Check Camera Inventory in Control Hub, on page 12
Firmware Upgrade, on page 12
40°C).
or overexposure on your video image. If you can't change the lighting, then you manually adjust the
brightness with the Webex Desk Camera app.
turn the video stream on and off, instead of disconnecting and reconnecting your camera.
use the camera at the same time. Your camera supports one application on Windows, and more than one
application on Mac OS at a time.
you enable this feature.
may scratch the front panel and affect image clarity.
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C H A P T E R
Webex Desk Camera Administration Guide
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