Arcam AV9 User Manual page 35

The source switching changes randomly or freezes on one source:
Check that:
< there are no static or impulse interference problems caused by nearby power equipment
switching, e.g., heating or air conditioning control. Switch the AV9 off, wait ten seconds, then
switch it on again to clear an operating problem. Contact your installer if the problem returns or
persists.
Zone 2 is changing the source inputs in the main zone:
Check that, on the 'Zone 2 Settings' page of the Setup Menu, you have set the 'Zone 1 Control' line
to No.
Volume is always too loud when I turn the system on for the main zone or Zone 2:
Check that the 'Max On Volume' line of 'General Settings' or 'Zone 2 Settings' pages in the Setup
Menu. They will need adjusting to a lower level.
You can't select a particular input in Zone 2:
Check that you have not blocked that particular input using the 'Access' line of 'Zone 2 Settings' in
the Setup Menu.
When Zone 2 is put into standby, the main zone is also turned off:
Check that the 'Zone 2 Standby' line of 'Zone 2 Settings' in the Setup Menu is set to Local Only.
Component Video connection to AV9 only:
It is possible to configure the AV9 by using the front panel as the selected line of the menu is displayed
on the front panel, however it is easier using the OSD on your display device.
If you are using only a component connection to your display device it is possible to turn the HQ video
output on and therefore view the OSD information with just a few buttons of the remote control as listed
below.
< Turn the AV9 on and wait for it to initialise
< Press and hold the
MENU
will indicate 'Setup Menu Index'.
4554
< Press in sequence.
The OSD information is now displayed on your display device.
Unable to alter settings in Setup Menus:
To prevent tampering with the AV9 setup configuration you can 'lock' the menus by pressing the
and buttons simultaneously on the front panel. To unlock the AV9 press the same
TUNER DVD-A
buttons again.
Unstable OSD on screen display:
The AV9 defaults to the NTSC video standard: most display devices can sync to this automatically.
For PAL-only display devices, press and hold the
standard to PAL. Repeating this returns the AV9 to the NTSC video standard.
Feedback when making digital recording:
As the AV9 has only one analogue-to-digital converter (ADC), it is not possible to use a tape monitor
loop when making a digital recording. If you try to do this, the tape analogue input is directed to
the ADC (so that the tape input can have DSP processing), converting it to digital and feeding it
to the digital output. This creates a loop through the digital recorder.
Digital recorders should not be used with the analogue tape monitor if you are using digital output
from the AV9.
No Zone 2 audio when playing DTS film:
The DV27 (and most other two-channel DVD players) cannot output a stereo decoded version of the
DTS signal – its analogue outputs are muted when playing back DTS films. If you want to watch
a DVD in both the Main zone and Zone 2, please use the Dolby Digital sound track.
Strange aspect ratio of video in Zone 2:
The DV27 (and other DVD players) can only decode video to one aspect ratio at a time. If you are
using wide screen in the Main zone, then wide screen information will also be fed to Zone 2.
To overcome this, either set the film to 4:3 for the main zone when you want to use Zone 2 as well,
or change the Zone 2 display to a wide screen capable type.
Unable to adjust bass and treble controls:
Bass and treble is not available in THX mode. For Analogue Stereo and Digital Stereo modes, check
that the 'Auto Stereo Tone Bypass' line of 'Speaker Eq' in the Setup Menu is set to No.
Unable to adjust balance control:
Balance is not available in THX mode.
Digital signal drops out when other electrical appliances turn on (heating, fridge, freezer,
etc.):
If a poor quality or incorrect type of cable has been used for the digital inputs, they can pick up
electrical noise. Change the cable to a 75Ω low loss coaxial type.
Check the connections have not oxidised. Clean the connectors with contact cleaner if they appear
oxidised.
button on the remote control for two seconds. The front panel display
button for two seconds: this will switch the video
OK
,
OK
AV9
E-35