Troubleshooting - Dimplex DGR32PLP Installation And User Manual

Troubleshooting

WARNING: There are no user serviceable parts inside the heater. Any servicing other than cleaning of
the heater should be performed by an authorized service representative.
PROBLEM
Pilot or main burner will
not light
Main burner will not light fully
Flame is yellow
CAUSE
Propane tank closed
Propane tank empty
Igniter not sparking
Air in gas line
Blockage in gas line
Insufficient propane
Poor propane supply
Gas control inoperative
Check gas pressure
Check injector
Check venturi for dust
Check burner ports for
blockage
SOLUTION
Open propane tank valve
Replace with a full propane tank
Replace battery
Repair lead, electrode, or piezo
Purge gas line
Trace back and clear
Install full propane tank
Trace supply back to source, clear where
necessary
Inspect valve, rectify
Adjust as required
Clean if necessary
Clean if necessary
Clean if necessary
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