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User guide Part number: 5500037-14 Date: 25 September 2002 Navigating around this manual Using this on-line manual. See page 5. Fast contents. See page 7. Contents. See page 8. Quick reference. See page 165. Index. See page 228. Page 1...
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3, Wintersells Road, Byfleet, Surrey KT14 7LF, Perle reserves the right to make changes without further notice, to any products to improve reliability, function or design. Specialix, the Specialix logo, JETSTREAM, JETSTREAM4000, JETSTREAM8500 and LANSTREAM2000 are trademarks of Perle Systems Limited.
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FCC Note The products described in this manual have been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
User guide About this manual Purpose of this manual This manual tells you how to install, configure and use the Perle SX system hardware, associated drivers and utility software. Who this manual is for This manual is aimed at users who want to connect peripherals and terminals to a host using the Perle SX serial connectivity system.
Using this on-line manual The following is a brief guide to using this manual on-line. Document navigation This manual features document navigation hypertext buttons in the header area as shown in the next picture; Jump to Using this on-line manual Jump to Index Jump to Quick Reference Jump to previous location...
Revision history Date Part number Description January 2000 5500037-10 First issue of new SX+ user manual. April 2000 5500037-11 Update of manual to include Solaris operating system November 2001 5500037-12 Re-branding update also including improved cabling section. July 2002 5500037-13 Re-branding update to use standardised SX product naming.
Contents ............4 BOUT THIS MANUAL Purpose of this manual ..................4 Who this manual is for ...................4 Using this on-line manual ................5 Document navigation ................5 Hypertext jumps ..................5 ..............6 EVISION HISTORY ..............7 AST CONTENTS ................8 ONTENTS Page 8...
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HAPTER NTRODUCTION About the SX system ..................18 System components ..................19 Host card....................19 1.5 metre bus extension cable ..............19 Device concentrators and terminal adaptors ..........19 Overview of device concentrators and terminal adaptors ......20 Example SXDC8 device concentrator ............21 Example MTA8 modular terminal adaptor ............. 22 Example TA4 terminal adaptor ..............
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HAPTER NSTALLING HARDWARE AND SOFTWARE Before you start ....................25 Down loading SX drivers from the Perle web site ........26 Installing SX under Solaris ................27 General setup procedure for Solaris ............28 Installing device drivers and utilities............29 Assigning ISA host card addresses and IRQ levels........30 Removing SX drivers and utilities from your system.........31...
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Adding new ports ..................90 Removing SX drivers and utilities from your system.........92 Installing SX under Windows NT ..............93 General setup procedure for Windows NT..........93 Installing SX under Windows 2000 ..............94 General setup procedure for Windows 2000 ..........95 Installing device drivers and utilities onto your system ......96 Adding ISA host cards to the system ............100 Viewing and changing the resources for a device ........104 Configuring serial ports ................107...
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HAPTER ABLING INFORMATION Connecting SX host cards to Device Concentrators .......135 Device Concentrator top connector pinouts ..........136 SXDC top connector guide; ..............137 MTA top connector guide ................137 TA top connector guide ................137 RJ45 female SXDC connector pinout ............138 RJ45 female MTA connector pinout ............139 DB25 female SXDC connector pinout............140 DB25 female MTA connector pinout ............141 DB25 female TA connector pinout ............142...
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Cable diagram ....................158 Connector pinout table .................. 158 DB25 female to DB25 female DCE for connection to DTE devices..159 Cable diagram ....................159 Connector pinout table .................. 159 DB25 parallel male to Centronics parallel ..........160 Loopback connector pinouts ...............161 Loopback pinouts for RJ45 female connectors.........162 Loopback pinouts for DB25 female connectors ........163 Loopback pinouts for DB25 male connectors ...........164...
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HAPTER UICK REFERENCE Solaris utilities ....................166 sxisacfg utility....................166 SCO OpenServer 5 utilities ................167 Host Card Configuration utility ..............167 Serial Port Enable utility................169 SCO UnixWare utilities ...................172 Device configuration utility ................172 Serial Manager..................173 PPENDIX ERIAL PORT DEVICE NAMES Under Solaris ....................176 Device node details...................176 Under SCO OpenServer 5 ................177 Device node details...................177...
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38400 PPENDIX BTAINING BAUD RATES ABOVE Introduction to spxbaudmap ................181 Using spxbaudmap ..................182 PPENDIX RANSPARENT PRINTING What is transparent printing? ...............184 Problems with printer output ................185 The printcap.slx configuration file ...............185 The print.slx configuration file ..............186 PPENDIX ROUBLESHOOTING Solaris troubleshooting .................188 Example of normal boot up messages for host cards.......189 General troubleshooting guide..............190 Solaris error messages ................191...
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Making a technical support query ...............222 Who to contact ..................222 Information needed when making a query..........223 Making a support query via the Perle web page ........224 Repair procedure ....................225 Website RMA (Return Material Authorisation) Form.........225 Feedback about this manual ................226 Contacting Perle technical support .............227...
User guide Chapter 1 Introduction You need to read You need to read this chapter if you want an introduction to the Perle SX serial connectivity this chapter if you system. want to... This chapter provides introductory information about the Perle SX serial connectivity system, its associated components, driver software and configuration utilities.
About the SX system The Perle SX Product Range is a high performance, intelligent, expandible connectivity system for up to 128 serial devices which provides up to 32 ports per host card. The SX Universal PCI version of the system is based on the Motorola ColdFire processor and offers superior performance to the previous SX host cards.
System components This section provides a brief description of the main components of the SX system and includes the following. • Host card on page • 1.5 metre bus extension cable on page • Device concentrators and terminal adaptors on page Host card Host cards provide system connection to Device concentrators (SXDCs), terminal adaptors (TAs) and Modular Terminal Adaptors (MTAs) and are available in ISA and PCI formats.
Overview of device concentrators and terminal adaptors information Device Number on installing Concentrator of ports Type see... SXDC8/RJX RS232 RJ45 ports with high performance and ESD page 122. protection to 15kV. SXDC8/DX RS232 DB25 female DCE ports with high performance and ESD protection to 15kV SXDC8/MX RS232 DB25 male DTE ports with high performance and...
Example SXDC8 device concentrator Removable cover (lift vertically) page 122 Port active LED for ports 1 to 4 Port active LED 37 way male D type for ports 5 to 8 connector for joining SXDCS together page 123 37 way female D type connector for joining SXDCS together page 123...
Example MTA8 modular terminal adaptor Removable cover (lift vertically). page 126. Port active LED for ports 1 to 4. 37 way female D type connector for joining MTAs 37 way male D type together. connector for joining page 127. MTAs together. page 127.
Example TA4 terminal adaptor 37 way male D type connector for joining TAs together. See page 131. Port active LED for ports 1 to 4. 37 way female D type connector for joining TAs together. See page 131. SX User guide Chapter 1 Introduction System components Page 23...
This chapter includes the following sections; • Before you start on page • Down loading SX drivers from the Perle web site on page • Installing SX under Solaris on page •...
Before you start Before installing your SX hardware and software, note that the procedure for installing and configuring SX hardware varies for different operating systems. To install under a particular operating system, please refer to one of the operating system specific installation procedures listed below;...
Down loading SX drivers from the Perle web site You can install the SX driver and utility software from the Perle web site. To do this proceed as follows; 1. On your PC, start the Internet browser you want to use (for example, Netscape).
Installing SX under Solaris This section tells you how to install host cards, software drivers and utilities under the Solaris operating system and includes the following; • General setup procedure for Solaris on page • Installing device drivers and utilities on page •...
General setup procedure for Solaris The general procedure for installing SX for the Solaris operating system is as follows: 1. If required, install any PCI host cards you require into your system. See Installing a Universal 3.3/5V PCI host card on page 2.
- “version”.pkg for example, sx-sol-1.1.2.pkg. You can do this from either the CDROM (Solaris will automatically mount the CDROM when inserted, and start the file manager application), or the Perle website (see Down loading SX drivers from the Perle web site page 26).
Assigning ISA host card addresses and IRQ levels The sxisacfg Utility allows you to define addresses and IRQ levels for SX host cards you add to the system. You run this utility before installing the hardware using the following steps; 1.
Removing SX drivers and utilities from your system To remove the SX device drivers and utilities for the Solaris operating system, proceed as follows; 1. Login to your system as super user and begin a terminal session. 2. At the command prompt, type pkgrm sx-sol and press the Enter key. The following question is displayed: 3.
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SX User guide Chapter 2 Installing hardware and software Installing SX under Solaris Page 32...
Setting up terminals using Admintool To configure SX serial ports added to the system proceed as follows; 1. In the Solaris desktop, single click on the Application Manager toolbar icon shown in the next picture. Double click here to start Application Manager.
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4. In the Admintool menu, click on Browse > Serial Ports. The Serial Ports window is now displayed. 5. In the Serial Ports window, double click on the serial port you want to modify. Alternatively, click on the port to highlight it, then in the Serial Ports menu click on Edit > Modify. The Modify Serial Port window is now displayed.
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7. In the Modify Serial Port window, click on the Template selector and choose the type of device you want to connect to the currently selected serial port. For example, to attach a terminal to the serial port, select Terminal-Hardwired. Hint For details of the parameters in this field click on the help button to invoke the Solaris on-line help about this window.
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12.Repeat steps until you have configured all the SX serial ports you require. SX User guide Chapter 2 Installing hardware and software Installing SX under Solaris Page 36...
Removing SX serial port terminals To remove any SX serial ports configured as terminals proceed as follows; 1. In the Solaris desktop, single click on the Application Manager toolbar icon shown in the next picture. Double click here to start Application Manager.
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4. In the Admintool menu, click on Browse > Serial Ports The Admintool window is now updated to show the serial ports available on the system. 5. In the Admintool window, single click on the terminal you want to remove to highlight it. 6.
Installing SX under SCO Open Server This section tells you how to install host cards, software drivers and utilities under the SCO OpenServer 5 operating system and includes the following; • General installation procedure for SCO OpenServer 5 on page •...
General installation procedure for SCO OpenServer 5 The general procedure for installing and configuring host cards, drivers software and associated utilities for the SCO OpenServer 5 operating system is as follows: 1. If required, install any PCI host cards you require into your system. See Installing a Universal 3.3/5V PCI host card on page...
Upgrading from existing device drivers If your system already has an existing Perle device driver installed, you cannot install a new device driver unless you follow the correct upgrade procedure. The procedure required depends on the device driver type currently installed as follows;...
Installing device drivers and utilities To install the SX device drivers and utilities for the SCO OpenServer 5 operating system proceed as follows; 1. Login to your system as super user. 2. Load the CDROM into your system CD drive. 3.
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7. In the Software Manager menu, click on Software > Install New. The Begin Installation window is now displayed as shown in the next picture. Click here to select the local host as the host machine. 8. In the Begin Installation window, select the local host as the machine to install from by clicking on the From localhostname button and then click on Continue.
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The Enter Image Directory window is now displayed. 10.In the Enter Image Directory window, enter the following in the Image directory field; /cdrom/drivers/sx/openserver Note The example and picture above show a directory name including /cdrom, You can either include this name in the path or use another directory name to suit your requirements.
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SX User guide Chapter 2 Installing hardware and software Installing SX under SCO Open Server Page 45...
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12.In the Install Selection window, click on the Install button. If you are upgrading your current Perle SX device driver, the following pop-up window is now displayed. 13.In the pop-up window, click on the Continue button to continue the installation process The following progress message is now displayed.
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The Specialix SX Installation Options window is now displayed. Only displayed if you are performing an upgrade 14.If required, in the Specialix SX Installation Options window, select the Re-Link kernel option. Hint If you are installing more then one driver, you can de-select this option until you have installed all the drivers and utilities you require to save time.
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17.Using the Host Card Configuration utility, add any cards you want to the system then exit the utility and save changes. See Assigning ISA host card addresses and IRQ levels on page 50. If you have re-linked the kernel earlier in this procedure, a message window is now displayed prompting you to re-boot the system.
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20.In the Software Manager window, click on the Host > Exit menu option to close the window. 21.Shut down your system and turn the power off. You can now continue with the rest of the installation process see General installation procedure for SCO OpenServer 5 on page 40.
Assigning ISA host card addresses and IRQ levels The Host Card Configuration Utility allows you to define and edit addresses and IRQ levels for SX host cards you add to the system. In addition this utility automatically creates and removes serial port device nodes. This section includes the following;...
Starting the Host Card Configuration utility You can start the Host Card Configuration utility in one of two ways; • Using the command line. See page • Using the SCO OpenServer 5 desktop. See page Using the To start the Host Card Configuration Utility from the command line proceed as follows; command line 1.
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Using the SCO To start the Host Card Configuration Utility from the SCO OpenServer 5 desktop proceed as OpenServer 5 follows; desktop 1. In the SCO OpenServer 5 desktop, open the System Administration folder. The System Administration window is now displayed. 2.
Adding a new host card address In order to function, each ISA host card must be allocated an available I/O address and IRQ level. The Host Card Configuration utility allows you to determine the available addresses and IRQ levels, then allocate them to a particular host card. To do this proceed as follows; 1.
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4. In the pop-up, click on OK to close the window. 5. In the Host Card Configuration window click on OK to confirm your selection and close the window. If your selection is invalid, the Resource Check Result pop-up message is now displayed. Otherwise, the address is now set and the host card configuration window updated to show the new card and address.
Editing a host card address To edit an existing host card address on the system proceed as follows; 1. In the host card Configuration window, select the host card whose address you want to edit. 2. In the Host Card Configuration menu, click on Card > Edit. The Set Address and IRQ window is now displayed showing the current address and IRQ level for the selected host card.
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Testing your 5. If required, in the Set Address and IRQ window, click on the Check button. selection The Resource Check result pop-up is now displayed telling you if the selected address and IRQ level are valid. An example is shown in the next picture. 6.
Removing a host card address To remove a host card address from the system, proceed as follows; 1. In the host card configuration window, click on one or more of the host cards listed in the Current Host Card Configuration field highlighting them. 2.
Exiting the Host Card Configuration utility Quitting and saving To exit the Host Card Configuration utility and save any changes you have made, proceed as follows; 1. In the Host Card Configuration menu, click on Card > Save and exit. Re-building the If you have made any changes a pop-up now appears prompting you to re-build the kernel...
Configuring SX serial ports The Port Configuration utility allows you to configure the extra SX serial ports you have added to your system. To do this proceed as follows; Note If you want to perform transparent printing from any of the terminals attached to your system, you need to check the contents of the printcap.slx file to see if the terminal type you are using is supported.
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Menus. page 168 Select one or more ports from this list. Port configured as Direct page Port configured as a Modem Port statistics enabled Select a getty definition Selects the system run level at which you here. can log into the currently selected ports. page Select a page...
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Selecting ports 2. In the Port Configuration window, select the ports you want you want to configure by clicking on one or more items in the list of ports (example in next picture). Hint To select multiple items which follow each other in the list, hold down the Shift key and click on all the items you want.
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Enabling and 5. If required, in the Port Configuration window, click on the ixon button and then select the disabling flow Change > ixon/ixany menu option to enable flow control for Transparent printing. control Note For information about transparent printing, see Appendix C Transparent printing.
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Port configured as Direct Port configured as a Modem Port statistics enabled 9. In the in the Serial Port Enable window, set the system run level to 2 by clicking on the 2 check box in the Run Levels field. Note The recommended setting for this parameter is 2.
Removing SX drivers and utilities from your system To remove the SX device drivers and utilities for the SCO OpenServer 5 operating system proceed as follows; 1. In the SCO OpenServer 5 desktop, double click on the System Administration folder. The System Administration window is now displayed.
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The Kernel re-link message window now closes and the removal continues. A message is displayed upon completion. 6. In the message window, click on OK to close the window. The software manager window is now updated to show the remaining software. SX User guide Chapter 2 Installing hardware and software Installing SX under SCO Open Server...
When using SX PCI host cards, you will require SX SCO UnixWare driver v3.1.0 or later. You can find this driver on the CDROM supplied with this product or on our website at http://www.perle.com SX User guide Chapter 2 Installing hardware and software...
General installation procedure for SCO UnixWare The general procedure for installing and configuring host cards, drivers software and associated utilities for the SCO UnixWare operating system is as follows: 1. Install any PCI host cards you require into your system. See Installing a Universal 3.3/ 5V PCI host card on page...
Upgrading from existing device drivers If your system already has an existing Perle device driver installed, you cannot install a new device driver unless you follow the correct upgrade procedure. The procedure required depends on the device driver type currently installed as follows;...
Installing drivers and utilities onto your system To install the SX device drivers and utilities for the SCO UnixWare operating system proceed as follows; 1. Login to your system as super user. 2. Load the CDROM into your system CD drive. Note When using SX PCI host cards, you will require SX SCO UnixWare driver v3.1.0 or later.
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5. In the Filesystem Manager menu, click on Mount > Add Mount Configuration >Local. The Add Local Mount Configuration window is now displayed. SX User guide Chapter 2 Installing hardware and software Installing SX under SCO UnixWare Page 70...
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6. In the Add Local Mount Configuration window, set only the options detailed in the next table: Option Set to or enter..Device File Select cdrom or string containing cdrom Mount Point /cdrom Access Mode Select Read-only When to Mount Enable Now Disable At System Startup 7.
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9. At the command prompt, type: pkgadd -d /cdrom/drivers/sx/unixware/flopdisk.dd 10.Press the Enter key. The system now installs the driver and displays a series of messages ending with an installation successful message and prompt. 11. At the prompt type q and press the Enter key. 12.At the command prompt, type shutdown -y -i6 and press the Enter key to shutdown and re-boot your system.
Assigning ISA host card addresses and IRQ levels The Unixware Device Configuration Utility allows you to define and edit addresses and IRQ levels for SX host cards you add to the system. This section includes the following; • Starting the Unixware Device Configuration Utility on page •...
Starting the Unixware Device Configuration Utility UnixWare provides a mechanism for adding and removing device hardware with the Device Configuration Utility. You will need to use this utility in order to add any ISA cards to your configuration. Note SX PCI cards are automatically deleted by the operating system. You do not need to add them manually.
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System To start the Device Configuration Utility from the SCO UnixWare System Administration tool, Administration tool proceed as follows; method 1. At the command prompt, type scoadmin The System Administration window is now displayed 2. In the System Administration tool window, click on the Hardware folder and then select Device Configuration Utility (DCU) The Unixware Device Configuration Utility window is now displayed.
Adding a new host card address In order to function, each ISA host card must be allocated an available I/O address and IRQ level. The Device Configuration Utility allows you to determine the available addresses and IRQ levels, then allocate them to a particular host card. To do this proceed as follows; 1.
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4. In the Software Device Drivers window, select the host card you want using the up and down arrow keys and then press the space bar to activate the card (denoted by a star symbol). 5. Press the F5 key. The New Hardware Configuration window is now displayed.
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9. Press the F10 key to accept the new values and close the window. 10.In the Software drivers window, press the Enter key The Software drivers window now closes and the Device Configuration Utility window is now displayed. 11. In the Device Configuration Utility window, select the Return to DCU Main Menu option 12.The Device Configuration Utility Main Menu is now displayed.
Editing a host card address Note You can only edit ISA card properties. PCI card properties are set by the operating system and cannot be changed by the user. The Device Configuration Utility allows you to edit existing host card addresses and IRQ levels.
De-activating a host card To deactivate an installed host card proceed as follows; 1. Start the Unixware Device Configuration Utility. See Starting the Unixware Device Configuration Utility on page 74. 2. In the Device Configuration Utility Main Menu, click on Hardware Device Configuration The Hardware Device Configuration window is now displayed.
Displaying software device driver details To display details of the software device drivers present on your system proceed as follows; 1. Start the Unixware Device Configuration Utility. See Starting the Unixware Device Configuration Utility on page 74. 2. In the Device Configuration Utility Main Menu, click on Hardware Device Configuration. The Hardware Device Configuration window is now displayed showing details of the software device drivers present on your system.
Exiting the Device Configuration Utility Quitting and saving To exit the Device Configuration Utility and save any changes you have made, proceed as follows; 1. In the Device Configuration Utility Main Menu, click on Apply Changes & Exit DCU. The Device Configuration Utility now closes and saves any changes you have made. Note To quit the Host Card Configuration utility without saving any changes: •...
Configuring serial ports The SCO UnixWare 7 operating system includes a utility called Serial Manager which allows you to configure the extra SX serial ports you have added to your system. Note If you are running version 2 of the SCO UnixWare operating system you need to use the procedures described in Configuring serial ports under SCO UnixWare 2 on page...
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2. In the System Administration tool window, click on the Hardware folder and then select Serial Manager The Serial Manager window is now displayed showing the host cards (including SX) currently present on the system. 3. In the Serial Manager window, select the host card you want. Then in the Serial Manager menu, click on View >...
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4. In the Serial Manager menu, click on Port > Modify . SX User guide Chapter 2 Installing hardware and software Installing SX under SCO UnixWare Page 85...
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The Modify Serial Port window is now displayed. 5. In the Modify Serial Port window, set the parameters shown in the next table Parameter Set to Port Type No change, should already be set to software flow control Configure port incoming only Speed the speed value you require...
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6. In the Modify Serial Port window, click on the Port settings button. The Port settings window is now displayed. 7. In the Port settings window, select the Data bits and Parity values you require and click on OK. 8. In the Modify Serial Port window, click on OK to accept the changes you have made and close the window.
Configuring serial ports under SCO UnixWare 2 spxadmport SCO UnixWare 2 does not include the graphical user interface based Serial Manager utility. If you are running SCO UnixWare 2 on your computer, you need to run the spxadmport script from the command line to configure SX serial ports. You use this by typing a single line command which contains the information required for a given configuration task using the following syntax;...
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2. Press the Enter key. The revised SX port configuration is now adopted by the system. SX User guide Chapter 2 Installing hardware and software Installing SX under SCO UnixWare Page 89...
Adding new ports When you install an SX driver under the SCO UnixWare operating system, 32 ports are created by default. If you want to add more than 32 ports to your system (typically, when you want to add more Device Concentrators or Terminal adaptors to your system), you need to use the Configuration Administration utility to add more ports.
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3. In the SX Terminal Adaptor submenu, select the Add option to display the Add SX Terminal Adaptor submenu. 4. In the Add SX Terminal Adaptor submenu, use the up and down arrow keys to move the cursor to each of the fields shown in the next table, then type in the new value. Note If your system contains a mixture of TA4s and TA8s, then repeat steps to enter...
Removing SX drivers and utilities from your system To remove the software drivers from your system under the SCO UnixWare operating system proceed as follows; Note Before removing a software driver you should first de-activate all SX host cards present on the system. See De-activating a host card on page 80.
1.1.1(or later). You can find the PortDirector software on the CDROM supplied with this product or on our website at http://www.perle.com General setup procedure for Windows NT The general procedure for installing SX under the Windows NT operating system is as follows;...
SX driver for Windows 2000. You can find this version of the driver on the CDROM supplied with this product or on our website at http://www.perle.com SX User guide Chapter 2 Installing hardware and software Installing SX under Windows 2000...
General setup procedure for Windows 2000 The general procedure for installing SX under the Windows 2000 operating system is as follows; 1. Install or remove any PCI host cards you require on your system. See Installing a Universal 3.3/5V PCI host card on page Removing host cards on page 120.
Installing device drivers and utilities onto your system To install or enable the SX device drivers on your system proceed as follows; 1. Turn on your PC and if required, log in. If you have installed any new host cards a Found New Hardware message is briefly shown followed by the Found New Hardware wizard as shown in the next picture.
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3. Using the instructions given in the next table, use the Found New Hardware wizard to install your device drivers. In this Wizard page Do the following... a. In the Install Hardware Device Drivers page, select the Search for a suitable device driver for my device option and click on the Next >...
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If this happens in the window click on the Yes button to close the window The driver installation now starts and adds ports resulting from the cards you’ve installed. A message displays on completion. 4. Click on the Finish button to close the wizard After the you have finished adding cards to the system all connected port devices will now be detected.
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6. In the run window enter the path and program name (Spxupdrv.exe), then click on the OK button. Note You can find this program in the \drivers\sx\w2k directory on the CDROM supplied with this product.. The digital signature window may now be displayed as shown in the next picture. 7.
Adding ISA host cards to the system When you physically install an ISA host card in your system you also need to add the card to the list of installed devices in the system. To add ISA host cards to your system proceed as follows; Note The addresses used by SX host cards are normally set by default.
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In this Wizard page Do the following... 4. In the Add/Remove Hardware Wizard, select Add/Troubleshoot a device and press the Next > button. The Choose a Hardware Device page is now displayed. 5. In the Choose a Hardware Device page, scroll up the list of devices and click on Add a new device, then click on the Next >...
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In this Wizard page Do the following... The Select a Device Driver page is now displayed. 8. If your host card type isn’t shown, in the Select a Device Driver page click on the Have Disk button. A message window is now displayed which prompts you for the driver and location you want to use.
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After the you have finished adding cards to the system all connected port devices will now be detected. Windows 2000 will try to install the latest driver for the ports from its database or will prompt you for one if one cannot be found. Note Whenever you add any SX or SI/XIO hardware to your system, by default Windows 2000 will use its latest digitally signed driver in its driver database.
Viewing and changing the resources for a device To view or change the resources for a device proceed as follows; 1. In the Add/Remove Hardware Wizard go to the last page and click on the Resources button. The Add New Hardware Wizard properties window is now displayed. 2.
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3. In the Add New Hardware Wizard properties window, select the Resource type you require and click on the Change Setting button. The Edit Memory Range window is now displayed. SX User guide Chapter 2 Installing hardware and software Installing SX under Windows 2000 Page 105...
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4. In the Edit Memory Range window, enter the memory range you want and click on the OK button. If values you have selected are not acceptable to the system, then the Device Manager will display a problem icon as shown in the next picture. 5.
Configuring serial ports To configure SX serial ports under Windows 2000, proceed as follows; 1. In the Windows 2000 desktop, click on the Start button and select Settings > Control Panel The control panel window is now displayed. 2. In the Control Panel window, click on the System icon. The System Properties tabbed window is now displayed.
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5. In the Device Manager window, click on the Multiport serial adapters icon to display the currently installed devices. 6. In the Device Manager window, double click on the device whose properties you want to view or change The device Properties tabbed window is now displayed. 7.
Installing SX under Linux This section explains how to install the device driver software for the Linux operating system. • General installation procedure for Linux on page • Installing drivers onto your system on page • Installing utilities on page •...
General installation procedure for Linux The general procedure for installing and configuring host cards, drivers software and associated utilities for the Linux operating system is as follows: 1. Install any PCI host cards you require into your system. See Installing a Universal 3.3/ 5V PCI host card on page 116.
You can find these on either of the following; • The CDROM (in the drivers/sx/linux directory) • Our website http://www.perle.com. The latest SX drivers support all host card types i.e. SX and SI/XIO in both ISA and PCI bus types. Note Driver version 1.30 is required to support the SX PCI host card.
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6. Now rebuild and install the kernel and modules. See your Linux distribution documentation on how to rebuild and install a new kernel and modules. We recommend reading the Kernel- HOWTO available in /usr/doc/HOWTO. Note In order to determine if any ISA cards are present, the driver will search for SX cards at 6 well known ISA bus addresses (0xC0000, 0xC8000, 0xD0000, 0xD8000, 0xE0000, 0xE8000).
Installing utilities The driver utilities (sxboot and sxmkdev) are provided in the form of a RedHat Package Management file, available on the CDROM or from our web site (http://www.perle.com). The utilities file is named: specialix_sxtools-<maj ver>-<min ver>.i386.rpm e.g. specialix_sxtools-4-1.i386.rpm To install the utilities proceed as follows: 1.
Loading the driver module into the kernel In order to make use of the SX devices the driver module must be loaded into the Kernel and the firmware must be downloaded onto the host card and device concentrators. This can be done manually every time the machine is booted or configured in to the start-up files to ensure the driver is always loaded and initialized when the machine completes its boot.
Loading the driver module automatically 1. To automatically configure the start up files to load the sx module and firmware copy the following script to the file /etc/rc.d/init.d/sx. # sx This shell script takes care of starting and stopping the SX services. # probe: true # Source function library.
Installing a Universal 3.3/5V PCI host card The latest version of the SX PCI card will fit 3.3V, 5V and universal 3.3/5V PCI card slots in your system. Note Before installing your SX PCI card note the following; The latest Universal 3.3V/5V SX PCI card will fit into both 5V and 3.3V PCI slots in your system.
Installation procedure To install a PCI host card proceed as follows; Warning Dangerous voltages exist inside computer systems. Before installing host cards in your system, turn off the power supply and disconnect the mains lead. 1. Turn off the power to your system and disconnect the mains supply. 2.
Installing an ISA host card Setting the Before you install an ISA card in your system you need to physically set the address for the address on an ISA card using the two rotary switches SW1 and SW2 and jumper J2 provided on the host card host card (shown in the next picture).
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Mechanical You can now install the ISA host card in your system.To do this proceed as follows; installation Note The exact location of host card slots varies for different systems, for exact mechanical details of your system, refer to your system documentation. Warning Dangerous voltages exist inside computer systems.
Removing host cards To remove a host card from your system proceed as follows; Note The exact location of host card slots varies for different systems, for exact mechanical details of your system, refer to your system documentation. Warning Dangerous voltages exist inside computer systems. Before removing host cards from your system, turn off the power supply and disconnect the mains lead.
Installing device concentrators Device Concentrators (SXDCs), Terminal Adaptors (TAs) and Multiple Terminal Adaptors (MTAs) are basically serial connection blocks which provide a number of ports depending on type. This section describes the mechanical installation of SX Device concentrators (SXDCs), terminal adaptors (TAs) and Multiple Terminal Adaptors (MTAs) and includes The following;...
Installing SX Device Concentrators (SXDCs) Before installing your SXDCs, please read Before you start on page 25. Installation procedure To install SX device concentrators (SXDCs) on your system proceed as follows; Warning Before installing Device concentrators on your system, turn off the power supply to your system and disconnect the mains lead.
Joining SXDCs together Note Do NOT join together different device concentrator types. You can only connect device concentrators as follows; SXDC8s to SXDC8s MTAs to MTAs, and TA4s/TA8s to TA4s/TA8s No other combinations are permitted. Warning Do NOT connect and disconnect device concentrators while your machine is powered on.
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4. Insert one SXDC link at each end of the joined pair of SXDCs into the H shaped apertures provided as shown in the next picture. 5. Replace the covers at either end of the SXDCs as shown in the next picture. Joining is now complete.
Mounting SXDCs The procedure for mounting SXDCs units is as follows; Warning Before you wall mount the unit, turn off and disconnect the power supply. 1. On the unit gently prize off the caps at either end of the unit to reveal the wall mounting holes as shown in the next picture.
Installing Modular Terminal Adaptors (MTAs) Before installing your Modular Terminal Adaptors (MTAs), please read Before you start page 25. Installation procedure To install SX Modular Terminal Adaptors (MTAs) on your system proceed as follows; Warning Before installing MTAs on your system, turn off the power supply to your system and disconnect the mains lead.
Joining MTAs together Note Do NOT join together different device concentrator types. You can only connect device concentrators as follows; SXDC8s to SXDC8s MTAs to MTAs, and TA4s/TA8s to TA4s/TA8s No other combinations are permitted. Warning Do NOT connect and disconnect device concentrators while your machine is powered on.
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SX User guide Chapter 2 Installing hardware and software Installing device concentrators Page 128...
Mounting MTAs The procedure for mounting SX units is as follows; Warning Before you wall mount the RTA, turn off and disconnect the power supply to the unit. 1. On the unit gently prize off the caps at either end of the unit to reveal the wall mounting holes as shown in the next picture.
Installing Terminal Adaptors (TAs) Before installing your Terminal Adaptors (TAs), please read Before you start on page 25. Installation procedure To install SX Terminal Adaptors (TAs) on your system proceed as follows; Warning Before installing Device concentrators on your system, turn off the power supply to your system and disconnect the mains lead.
Joining TAs together The procedure for joining TAs is as follows; Note Whether you are joining the same type of device concentrator (for example, TA4s to TA4s) or mixing TA4s and TA8s the procedure for joining them is the same: 1.
Mounting TAs Note The TA4 or the TA8 units are designed for desktop placement only, they are not suitable for wall mounting. SX User guide Chapter 2 Installing hardware and software Installing device concentrators Page 132...
Removing Device Concentrators from your system To remove SX device concentrators (including SXDCs, MTAs and TAs) from your system proceed as follows; Warning Before removing device concentrators from your system, turn off the power supply to your system and disconnect the mains lead. 1.
User guide Chapter 3 Cabling information You need to read You need to read this chapter if you want cabling information for the Perle SX serial this chapter if you connectivity system hardware. want to... This chapter provides cabling and connector pinout information for the Perle SX system.
Connecting SX host cards to Device Concentrators You connect each host card to the first of the Device Concentrator you want to use using the 1.5 metre bus extension cable supplied with the host card. Note When connecting SX host cards to Device concentrators or terminal adaptors you should only use the 1.5 metre bus extension cable supplied with your SX host card.
Device Concentrator top connector pinouts To view the connector pinout for the various types of SX device concentrators see the following; • SXDC top connector guide; on page • MTA top connector guide on page • TA top connector guide on page 137.
SXDC top connector guide; SXDC type To find details... SXDC8/RJX RJ45 female SXDC connector pinout on page SXDC8/DX DB25 female SXDC connector pinout on page SXDC8/MX DB25 male SXDC connector pinout on page SXDC8/PX SXDC8/PX DB25 parallel female connector pinout on page MTA top connector guide MTA type...
RJ45 female SXDC connector pinout Pin 1 (looking into connector) Signal Direction Description Data Carrier Detect Data Terminal Ready Data Set Ready S/GND Signal ground Transmit Data Receive Data Request To Send Clear To Send Shield SX User guide Chapter 3 Cabling information Device Concentrator top connector pinouts Page 138...
RJ45 female MTA connector pinout Pin 1 (looking into connector) Signal Direction Description Data Carrier Detect Data Terminal Ready Data Set Ready S/GND Signal ground Transmit Data Receive Data Request To Send Clear To Send Shield SX User guide Chapter 3 Cabling information Device Concentrator top connector pinouts Page 139...
DB25 female SXDC connector pinout Pin 1 (looking into connector) Signal Direction Description Chassis Chassis ground Receive Data Transmit Data Request To Send Clear To Send Data Set Ready Ground Data Carrier Detect Data Terminal Ready Ring Indicator SX User guide Chapter 3 Cabling information Device Concentrator top connector pinouts Page 140...
DB25 female MTA connector pinout Pin 1 (looking into connector) Signal Direction Description Chassis Chassis ground Receive Data Transmit Data Request To Send Clear To Send Data Set Ready Ground Data Carrier Detect Data Terminal Ready Ring Indicator SX User guide Chapter 3 Cabling information Device Concentrator top connector pinouts Page 141...
DB25 female TA connector pinout Pin 1 (looking into connector) Signal Direction Description Chassis Chassis ground Receive Data Transmit Data Request To Send Clear To Send Data Set Ready Ground Data Carrier Detect Data Terminal Ready Ring Indicator SX User guide Chapter 3 Cabling information Device Concentrator top connector pinouts Page 142...
DB25 male SXDC connector pinout Pin 1 (looking into connector) Signal Direction Description Transmit Data Receive Data Request To Send Clear To Send Data Set Ready Ground Data Carrier Detect Data Terminal Ready Ring Indicator SX User guide Chapter 3 Cabling information Device Concentrator top connector pinouts Page 143...
DB25 male MTA connector pinout Pin 1 (looking into connector) Signal Direction Description Transmit Data Receive Data Request To Send Clear To Send Data Set Ready Ground Data Carrier Detect Data Terminal Ready Ring Indicator SX User guide Chapter 3 Cabling information Device Concentrator top connector pinouts Page 144...
SXDC8/PX DB25 parallel female connector pinout Pin 1 (looking into connector) Signal Direction Description STROBEN* Output PSTROBE Output DATA 1 Output DATA 2 Output DATA 3 Output DATA 4 Output DATA 5 Output DATA 6 Output DATA 7 Output DATA 8 PACKN* Input PBUSY...
Connecting combinations of Device Concentrator types This section explains about mixing different types of device concentrator (TA, MTA and SXDC8) on a connection to a single host card and includes the following: • Connecting a single host card to device concentrators on page •...
Connecting multiple host cards to device concentrators Note When using multiple host cards, fir example in the same machine, use one host card for each device concentrator type. You cannot connect multiple device concentrator types to s single SX host card. For example SXDCs and MTAs.
Connecting Device Concentrators to terminals To connect your Device Concentrator to a terminal you use the cable types detailed in the next table Cable description To find Device Concentrator type (Device Concentrator to Terminal) details... SXDC8/RJX RJ45 male to DB25 male DTE. page 154.
Connecting Device Concentrators to modems To connect your Device Concentrator to a modem you use the cable types detailed in the next table; Cable description Device Concentrator type (RTA to Terminal) To find details ... SXDC8/RJX RJ45 male to DB25 male DCE page 157.
Connecting Device Concentrators to parallel printers To connect your Device Concentrator to a parallel printer you use the cable types detailed in the next table; Cable description To find RTA type (RTA to Terminal) details... SXDC8/PX DB25 Parallel male to centronics parallel connector page 160.
Connecting Device Concentrators to serial printers To connect your RTA to a serial printer you use the cable types detailed in the next table Cable description RTA type (RTA to Terminal) To find details... SXDC8/RJX RJ45 male to DB25 male DTE page 154.
Connecting Device concentrators to host cards This section explains about mixing different types of device concentrator (TA, MTA and SXDC8) on a connection to a single host card and includes the following: • Connecting a single host card to device concentrators on page •...
Connecting multiple host cards to device concentrators Note When using multiple host cards, for example in the same machine, use one host cards for each device concentrator type. You cannot connect multiple device concentrator types to a single SX host card. For example SXDCs and MTAs.
Cable connector pinouts RJ45 male to DB25 male DTE for connection to DCE devices Typical uses This type of cable is used to connect to DCE devices such as Modems. Cable diagram Pin 1 (looking into Pin 1 connector) (looking into connector) Connector pinout table RJ45...
DB25 male to DB25 male DTE for connection to DCE devices Typical uses This type of cable is used to connect to DCE devices such as Modems. Cable diagram Pin 1 Pin 1 (looking into (looking into connector) connector) Connector pinout table DB25 DB25 Signal...
DB25 female to DB25 male DTE for connection to DCE devices Cable diagram Pin 1 (looking into connector) Pin 1 (looking into connector) Connector pinout table DB25 DB25 Signal Direction Description Signal Description Transmit Data Transmit Data Receive Data Receive Data Ready to send Ready to send Clear to send...
RJ45 male to DB25 female DCE for connection to DTE devices Typical uses This type of cable is used to connect to DTE devices such as Terminals, PCs or printers. Cable diagram Pin 1 (looking into Pin 1 connector) (looking into connector) Connector pinout table RJ45...
DB25 male to DB25 female DCE for connection to DTE devices Typical uses This type of cable is used to connect to DTE devices such as Terminals, PCs or printers. Cable diagram Pin 1 (looking into connector) Pin 1 (looking into connector) Connector pinout table DB25...
DB25 female to DB25 female DCE for connection to DTE devices Typical uses This type of cable is used to connect to DTE devices such as Terminals, PCs or printers. Cable diagram Pin 1 Pin 1 (looking into (looking into connector) connector) Connector pinout table...
DB25 parallel male to Centronics parallel Note The following pinout is included for information only and shows the DB25 pinout only. If you require this type of cable, we recommend obtaining a suitable standard PC parallel printer cable rather than making one. * Denotes active low.
Loopback connector pinouts The type of loopback connector you require depends upon the connector type fitted to your device concentrator (described in Device Concentrator top connector pinouts page 136) See one of the following sections for pinouts; • Loopback pinouts for RJ45 female connectors on page •...
Loopback pinouts for RJ45 female connectors To test this type of port, your loopback connector needs to join together the connector pins shown in the next picture. For details of RJ45 female connector pinouts see page 138. SX User guide Chapter 3 Cabling information Loopback connector pinouts Page 162...
Loopback pinouts for DB25 female connectors To test this type of port, your loopback connector needs to join together the connector pins shown in the next picture. For details of DB25 female connector pinouts see page 140. SX User guide Chapter 3 Cabling information Loopback connector pinouts Page 163...
Loopback pinouts for DB25 male connectors To test this type of port, your loopback connector needs to join together the connector pins shown in the next picture. For details of DB25 male connector pinouts see page 143. SX User guide Chapter 3 Cabling information Loopback connector pinouts Page 164...
User guide Chapter 4 Quick reference You need to read You need to read this chapter if you want information in quick reference form about the this chapter if you utilities provided with the SX Serial adaptor cards. want to... This chapter provides a quick reference guide to the software utilities provided with the SX Serial adaptor cards.
Solaris utilities sxisacfg utility The sxisacfg utility allows you to define addresses and IRQ levels for SX ISA host cards you add to the system. If are unable to find a free interrupt level for the card you are installing, sxisacfg also allows you to toggle the driver into polled mode (this is a global property that applies to all cards).
SCO OpenServer 5 utilities A number of utilities are provided for use with the SCO OpenServer 5 operating system. See the following sections for information about main windows and menus; • Host Card Configuration utility on page • Serial Port Enable utility on page Host Card Configuration utility The main window for the Host Card Configuration tool is shown in the next picture.
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Menu map The Host Card Configuration tool menu is as follows; Menu option Description Card > Quit Quit the Host Card Configuration tool without saving. page Add a new host card address. page Remove Remove a host card address. page Edit Edit an existing host card address.
Serial Port Enable utility The main window for the Serial Port Enable tool is shown in the next picture. See Menu on page for details of menus. Menus. See page 168 Select one or Select a getty more ports definition from this list.
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Menu map The Serial Port Enable utility menu is as follows; Menu option Description Show > Modems Displays all ports configured as modems. page Direct Shows all ports configured to directly connect to a terminal with no modem in between. page Unconfigured Displays all unconfigured ports.
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Menu option Description Stats > Enable Enables recording of port statistics for the currently selected port. page Disable Disables recording of port statistics for the currently selected ports. page Clear Clears the recorded port statistics for the currently selected ports. page Show Displays shows the port statistics recorded for...
SCO UnixWare utilities Device configuration utility The main window for the Device Configuration Utility is shown in the next picture. Menu map The menu is as follows; Menu option Description Hardware Device Configuration > Displays the Hardware Device Configuration window which allows you to set host card addresses and IRQ levels.
Serial Manager Main window The main window for the Serial Manager is shown in the next picture.You can display this window in one of two views, Board view and Ports view. See page 174 for menu maps. Boards view Displays the host cards present on the system.
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Menu map The Serial Manager menu is as follows; Menu option Description Host > Open Host Selects a host machine. See your SCO UnixWare documentation for further details. Exit Exit Serial Manager. Port > Modify Modifies serial port settings. page View >...
User guide Appendix A Serial port device names You need to read You need to read this appendix if you want information about device names for the Perle SX this appendix if you serial adaptor cards. want to... This appendix provides information about the device nodes associated with each serial port for the Perle SX serial adaptor cards.
Under Solaris Device node details Each serial port has three device nodes associated with it. Each node takes the form of a file which you can access from operating system utilities and user applications. Details of these nodes are shown in the next table. Device name Function Description...
Under SCO OpenServer 5 Device node details Each serial port has three device nodes associated with it. Each node takes the form of a file which you can access from operating system utilities and user applications. Details of these nodes are shown in the next table. Device name Function Description...
Under SCO UnixWare Device node details Each serial port has three device nodes associated with it. Each node takes the form of a file which you can access from operating system utilities and user applications. Details of these nodes are shown in the next table. Device name Function Description...
Under Windows NT Device node details Each serial port has a single device name associated with it: comx Under Windows 2000 Device node details Each serial port has a single device name associated with it: comx Under Linux Device node details Each serial port has two device nodes associated with it.
User guide Appendix B Obtaining baud rates above 38400 You need to read You need to read this appendix if you want to use baud rates above 38400 under the Solaris, this appendix if you SCO OpenServer and SCO UnixWare operating systems with SX. want to...
Introduction to spxbaudmap Under the Solaris, SCO OpenServer and SCO UnixWare operating systems, the SX software includes a utility called spxbaudmap which allows you to set extended baud rates for a given port above 38400 by mapping existing baud rates to higher speeds. Typically, you use spxbaudmap when you want to use peripherals which can operate above a baud rate of 38400.
Using spxbaudmap To use spxbaudmap proceed as follows; 1. Decide on the extended baud rate you require and use the next table to determine the settings you need to obtain that value. To obtain Set Standard this baud baud rate to... Set Mapping Mapping rate ..
User guide Appendix C Transparent printing You need to read You need to read this appendix if you want background information on transparent printing. this appendix if you want to... This appendix gives an overview of the transparent printing feature offered for the Solaris operating system and includes details of configuration files associated with transparent printing.
What is transparent printing? Most terminals have an auxiliary (AUX) port which can be connected to a serial printer. Data can then be output to the terminal or the printer via the same serial line. This is called transparent print (or print) and is designed for printing simple ASCII text. A separate print device node (ttyinp where n is device number) is created for each port.
Problems with printer output When you use transparent printing you may obtain incorrect printer output due to the following reasons; Graphics printers may misinterpret some characters output through transparent print. This problem is more likely if the terminal is in 7-bit mode, because 8-bit characters will not be printed.
The print.slx configuration file For each port, transparent printing is controlled by an entry in the print.slx file. The print.slx file is found in the /etc/ directory on your system. The entry for each port includes definitions of the terminal type, transparent print throughput rate, device name. The content of the print.slx file is normally controlled automatically by either the Port Configuration utility (SCO OpenServer 5) or the Serial Manager (SCO UnixWare).
• SCO UnixWare troubleshooting on page • Windows NT troubleshooting on page • Windows 2000 troubleshooting on page • Linux troubleshooting on page Note To contact Perle for technical support. see Appendix E Contacting Perle. SX User guide Page 187...
Solaris troubleshooting This section describes troubleshooting SX products under the Solaris operating system and includes the following sections; Note To contact Perle for technical support. see Appendix E Contacting Perle. • Example of normal boot up messages for host cards on page •...
Example of normal boot up messages for host cards The normal messages for satisfactory host card detection and initialisation form part of the normal Solaris boot up messages and are shown in the next example. This example shows one ISA host card and one PCI host card. Host card message (one per card installed) Specialix SX Solaris Driver v1.1.1 Apr 13, 2000 IRQ level...
General troubleshooting guide Problem Action required Device driver does not start after installation 1. Ensure PCI host cards have been installed. 2. Ensure ISA card settings have been specified. No host card boot up message 1. Check physical installation of PCI and ISA host cards.
Solaris error messages Error message Reason Action required Can't locate polling property Missing sx.conf hardware configuration 1. Remove then reinstall the SX file. device driver and utilities software. See page 27 ddi_add_intr failure Failed to configure the interrupt for a 1.
SCO OpenServer troubleshooting This section describes troubleshooting SX products under the SCO OpenServer operating system and includes the following sections; Note To contact Perle for technical support. see Appendix E Contacting Perle. • Example of a normal boot up messages for host cards on page •...
Example of a normal boot up messages for host cards The normal messages for satisfactory host card detection and initialisation form part of the normal SCO OpenServer 5 boot up messages and are shown in the next example. This example shows one ISA host card and one PCI host card. Host card type Driver software version PCI host card...
General troubleshooting guide General faults and suggested actions are shown in the next table. Problem Action required Operating system fails to boot 1. Remove host card(s) and reboot the system. 2. Re-boot your system using the previous kernel. 3. Re-install the host cards and boot the system using a bootable floppy disk.
Attempted sleep in si_intr - This is a system problem. 1. Contact Technical Support. See command requested n Appendix E Contacting Perle. device n SX: command stack - This is a system problem. 1. Contact Technical Support. See completing n requested n Appendix E Contacting Perle.
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Error message Reason Action required WARNING: Host The host card at the specified address 1. Shutdown the system and @0xnnnnnnnn SHUTDOWN has been shutdown by the driver ensure that each host card has because it reported an illegal only one type of device Mixed adapter types not combination of device concentrator concentrator connected.
Testing SX ports with Port Diagnostics The SX Serial Port Enable utility includes a Port Diagnostics tool. The Port Diagnostics tool allows you to Run tests on the port currently selected in Serial Port Enable, display modem pin status and stty attribute settings. See the following sections for details; •...
Running tests on a port To run tests on a port proceed as follows; 1. Start the Serial Port Enable Utility, see Configuring SX serial ports on page Chapter 2 Installing hardware and software. 2. In the Serial Port Enable menu, click on the Diags > Test option. The Port Diagnostics window is now displayed.
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3. Using the Port Diagnostics menu, choose the settings you want to use for testing the currently selected port using the options shown in the next table; To set this parameter Use one of these menu options Baud rate Baud > 2400 Baud >...
Performing a write test The write test allows you to verify that data is sent out from the selected port properly. For example, you might use this test if you cannot obtain a login. To perform this test proceed as follows; 1.
Performing a loopback test A loopback test allows you to check that the selected port is receiving and sending data correctly. For example, you might use this test if you are using a modem and your remote site reports corrupted data. This involves attaching a loopback connector to the selected port on a device concentrator, then performing the test and displaying the results from within the Port Diagnostics window.
Displaying port settings To display the tty attributes for the currently selected port proceed as follows; 1. Start the Serial Port Enable Utility, see Configuring SX serial ports on page Chapter 2 Installing hardware and software. 2. In the Serial Port Enable menu, click on the Diags > Settings option. The Port Settings window is now displayed.
Displaying modem pin settings To display the modem pin settings for the currently selected port proceed as follows; 1. Start the Serial Port Enable Utility, see Configuring SX serial ports on page Chapter 2 Installing hardware and software. 2. In the Serial Port Enable menu, click on the Diags > Pins option. The Port Pin Status window is now displayed.
SCO UnixWare troubleshooting This section describes troubleshooting SX products under the SCO UnixWare operating system and includes the following sections; Note To contact Perle for technical support. see Appendix E Contacting Perle. • Example of a normal boot up messages for host cards on page •...
Example of a normal boot up messages for host cards The normal messages for satisfactory host card detection and initialisation form part of the normal SCO UnixWare boot up messages and are shown in the next example. This example shows one ISA host card and one PCI host card. Host card type IRQ level Specialix SX UnixWare Driver v3.1.0...
General troubleshooting guide General faults and suggested actions are shown in the next table. Problem Action required Operating system fails to boot 1. Remove host card(s) and reboot the system. 2. Re-boot your system using the previous kernel. 3. Re-install the host cards and boot the system using a bootable floppy disk.
Technical Support. Appendix E Contacting This indicates a fault in the Perle. implementation of streams within the operating system. Cannot use both polled and The SX device driver can run in polled 1.
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Technical Support. See open, but the private data Appendix E Contacting structure pointer has Perle. changed. The read queue pointer is at address 0xXXXXX and the private data structure entry should be 0xXXXXX but is now 0xXXXXX.
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- dumped. Technical Support. See Appendix E Contacting Perle. Xprint port n has been re- The streams implementation on this 1. Note down the values given in opened, the queue passed to...
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Technical Support. See this flag = n, other flag = n. Appendix E Contacting Perle. Message type n received by An unexpected message has been sent 1. Note down the values given in write service routine - to the device driver service routine.
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0xXXXXX, minimum an error in the implementation of Appendix E Contacting acceptable level is streams within the operating system. Perle. 0xXXXXX, maximum acceptable level is 0xXXXXX. XPRINT message type n This message indicates that an 1. Note down the values given in...
Windows NT troubleshooting This section describes troubleshooting SX products under the Windows NT operating system and includes the following sections; Note To contact Perle for technical support. see Appendix E Contacting Perle. • General troubleshooting under Windows NT on page •...
General troubleshooting under Windows NT Problem Action required Machine fails to boot. 1. Turn off your machine, remove SX card(s) and reboot. See page 120. 2. In the BIOS setup, make sure memory and interrupts levels are reserved for any ISA cards fitted.
1. Contact Technical Support. See Appendix E symptoms either: Contacting Perle. black screen, machine reboots or system hangs Windows NT error messages In the event of any error messages check the Windows NT Event Log. See your Windows NT user documentation or help system for details.
Windows 2000 troubleshooting This section describes troubleshooting SX products under the Windows 2000 operating system and includes the following sections; Note To contact Perle for technical support. see Appendix E Contacting Perle. • General troubleshooting under Windows 2000 on page •...
General troubleshooting under Windows 2000 Problem Action required Machine fails to boot. 1. Turn off your machine, remove SX card(s) and reboot. See page 120. 2. In the BIOS setup, make sure memory and interrupts levels are reserved for any ISA cards fitted.
1. Contact Technical Support. See Appendix E operation, symptoms either: Contacting Perle. black screen, machine reboots or system hangs Windows 2000 error messages In the event of any error messages, check the Windows 2000 Event Log. Also open the Windows 2000 Device Manager and check for warming icons on the installed hardware. See your Windows 2000 user documentation or help system for details.
Linux troubleshooting This section describes troubleshooting SX products under the Linux operating system and includes the following sections; Note To contact Perle for technical support. see Appendix E Contacting Perle. • General troubleshooting under Linux on page • Linux error messages on page 219.
Linux error messages In the event of any error messages check the messages file in the /var/log directory. See your Linux user documentation or help system for details. For general problems see General troubleshooting under Linux on page 218. SX User guide Linux troubleshooting Page 219...
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SX User guide Linux troubleshooting Page 220...
Appendix E Contacting Perle You need to read You need to read this appendix if you want to contact Perle for technical support or any other this appendix if you queries about this product. want to... This appendix includes the following sections;...
Who to contact If you bought your product from a registered Perle supplier, you must contact their Technical Support department; they are qualified to deal with your problem. If you are a registered Perle supplier, and bought your product from Perle, contact Perle...
Information needed when making a query When you make a technical support enquiry please have the following information ready; Hint Print out this page and fill in the table provided with the basic information you need. Item Write details here Product name and version Problem description Operating system version...
Making a support query via the Perle web page If you have an internet connection, please send details of your problem to Technical Support using the email links provided on the Perle web site in the ‘Support’ area. See also...
Repair procedure Before sending a unit for repair, you must contact your Perle supplier. If, however, you bought your product directly from Perle you can contact directly. See Contacting Perle technical support on page for contact information. Customers who are in Europe, Africa or Middle East can submit repair details via a website form shown in the next picture.
Feedback about this manual If you have any comments or suggestions for improving this manual please email Perle using the following address; Email: ptac@perle.com Please include the title, part number and date of the manual (you can find these on the title page at the front of this manual).
Contacting Perle technical support Note Perle offers free technical support to Perle Authorised Distributors and Registered Perle Resellers. To access technical support please visit the Perle website at www.perle.com/support. If you are unable to find the information you require, please feel free to contact our technical support teams by email using the addresses shown in the next table.
Solaris cable connector pinouts editing cabling information host card address contacting Perle Systems email email exiting for technical support Host Card Configuration utility internet CSI extension cable host card address...
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#A B C D E F G H I J K L M N O P Q R S T U V W X Y Z host cards menu map connecting to device concentrators Host Card Configuration utility introduction to Port Configuration utility removing menu maps of utilities...
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#A B C D E F G H I J K L M N O P Q R S T U V W X Y Z removing serial ports, configuring device drivers and utilities serial ports SCO OpenServer 5 configuring SCO UnixWare SCO OpenServer 5 host card address...
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#A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Troubleshooting Windows NT troubleshooting under Linux under SCO OpenServer under SCO UnixWare under Windows 2000 under Windows NT unixware adding more than 32 ports...
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