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Customer Service
Dash values quality and workmanship and stands behind this
feel good
product with our Feel Good Guarantee
guarantee
™
our commitment to quality, visit bydash.com/feelgood.
Our customer support teams in the US and Canada are at your
service Monday - Friday during the times below.
Contact us at 1 (800) 898-6970 or support@bydash.com
7am
8am
–
–
7pm
8pm
Hey Hawaii! You can reach our customer service team from 5AM to 5PM.
And also, Alaska, feel free to reach out from 6AM to 6PM.
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. To learn more about
™
10am
9am
–
–
10pm
9pm
DASH - 1 YEAR LIMITED WARRANTY
Your Alex by Dash product is warranted to be free from defects in material and workmanship
for a period of one (1) year from the date of the original purchase when utilized for normal
and intended household use. Should any defect covered by the terms of the limited warranty
be discovered within one (1) year, Dash will repair or replace the defective part. To process
a warranty claim, contact Customer Support at 1-800-898-6970 for further assistance and
instruction. A Customer Support agent will assist you by troubleshooting minor problems.
If troubleshooting fails to fix the problem, a return authorization will be issued. Proof of
purchase indicating the date and place of purchase is required and should accompany the
return. You must also include your full name, shipping address, and telephone number.
We are unable to ship returns to a PO box. Dash will not be responsible for delays or
unprocessed claims resulting from a purchaser's failure to provide any or all of the necessary
information. Freight costs must be prepaid by the purchaser.
Send all inquiries to support@bydash.com.
There are no express warranties except as listed above.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CUSTOMER. DASH SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY
ON THIS PRODUCT EXCEPT TO THE EXTENT REQUIRED BY APPLICABLE LAW. ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS
PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
or limitations on how long an implied warranty lasts. Therefore, the above exclusions or
limitations may not apply to you. This warranty gives you specific legal rights and you may
also have other rights, which vary from state to state.
PFOA
FREE
Warranty
Voltage 120V ~ 60Hz
Power Rating 900W
K51473_20210420_v1
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