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Error messages
Error messages
The application
Appears when an error occurs in the
XXXX has stopped
terminal or function. Tap "Force close"/
unexpectedly./
"OK" and then retry.
XXXX(process) has
stopped.
*
Airplane mode ON.
Appears when you try to make a call with
Turn Airplane mode
the Airplane mode set. Set the Airplane
OFF to make calls.
mode off, and retry.
Mobile network not
The docomo nano UIM card is not
available.
correctly installed to the terminal. Make
sure that the docomo nano UIM card is
correctly attached.
Please wait for a
Appears when communication is
while (Voice service)./
restricted due to access congestion on
Please wait for a
call/communication. Operate again after
while (Data service).
the restriction is released.
Request to switch to
Appears when switching to video call
video call failed.
fails. Switching is not possible during
emergency call and audio guide, when
the other party is using Catch Phone (call
waiting service), when calling outside the
service area, etc.
Request to switch to
Appears when the other party declines
voice call failed.
switching to video call, etc. Wait for a
while and retry the operation.
Unable to dial
Appears when making video call fails.
Make sure that you are in the service
Area, and check the calling mode
settings, settings of mobile network, etc.
Unable to set during
Appears when you try to change the
a call session
calling mode settings during a call. Set
after you end the call.
Cause and remedy
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P.101
P.22
P.52
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P.52
P.129
P.52
Error messages
Unable to set due to
no signal
-
Unable to update
software. A network
or server error
occurred. Try again
later.
Camera failed.
Recording failed.
-
Media Server failed.
Camera needs restart
Disabling built-in
apps, may cause
errors in other apps.
Unfortunately,
XXXX (process.com.
android.browser) has
stopped.
No certificates found
Certificate-based
authentication failed
* XXXX indicates app or function name in which an error occurred.
138
Cause and remedy
Appears when you try to change the
calling mode settings when you are out
of the service area. Set in a place with
good reception.
Communication with the server failed.
Wait for a while and retry the operation.
Appears when activating Camera fails.
Wait for a while and retry the operation or
turn the power off then on the terminal.
Check the battery level and available
memory space of the terminal.
Appears when camera recording failed.
Exit the camera app and restart the app.
Appears when the error occurred at the
Media Server and the app is terminated
abnormally
Exit the camera app and restart the app.
If you disable app, other apps linking to
the disabled app may not work properly.
If tapping "OK" to disable app affects
other app operation, enable the app.
Appears when an error occurs in the
browser. Tap "OK" and wait for a while,
then retry the operation.
Appears when requested SSL certificate
is not found on the terminal. Install
compatible certificate to the terminal.
Appears when Certificate is required
by SSL web page but the certificate
saved in the terminal does not match
the requested one. Install compatible
certificate to the terminal.
Page
P.36
P.141
P.27
P.36
P.84
P.108
P.84
P.84
P.109
P.71
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Appendix/Index
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