Samsung Galaxy Fold Basic Manual
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SCV44
Basic Manual
オンラインマニュアル (Online Manual)(Japanese)
For detailed descriptions on various functions, use the "オンラインマニュアル
(Online Manual)" (Japanese) on your product with the following operations.
 On the home screen, flick up or flick down, and on the apps list screen → [Galaxy] 
→ [取扱説明書(Online Manual)]
 In addition, you can also refer to "オンラインマニュアル (Online 
Manual)" (Japanese) available on the au homepage.
 https://www.au.com/online-manual/scv44/ (Japanese)
 
This Manual
This manual is described with the content of Android 9.
For the latest information, please refer to the "オンラインマニュアル (Online 
Manual)" (Japanese) or the "取扱説明書 (詳細版)(Full Instruction Manual)" 
(Japanese) available on the au homepage.
 https://www.au.com/support/service/mobile/guide/manual/  (Japanese)

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Summary of Contents for Samsung Galaxy Fold

  • Page 1 SCV44 Basic Manual オンラインマニュアル (Online Manual)(Japanese) For detailed descriptions on various functions, use the "オンラインマニュアル (Online Manual)" (Japanese) on your product with the following operations.  On the home screen, flick up or flick down, and on the apps list screen → [Galaxy]  → [取扱説明書(Online Manual)]  In addition, you can also refer to "オンラインマニュアル (Online  Manual)" (Japanese) available on the au homepage.  https://www.au.com/online-manual/scv44/ (Japanese)   This Manual This manual is described with the content of Android 9. For the latest information, please refer to the "オンラインマニュアル (Online  Manual)" (Japanese) or the "取扱説明書 (詳細版)(Full Instruction Manual)"  (Japanese) available on the au homepage.  https://www.au.com/support/service/mobile/guide/manual/  (Japanese)
  • Page 2: Introduction

    Introduction Preface Thank you for purchasing the Galaxy Fold (referred to as the "product" in this manual). Before using the product, be sure to read the "Basic Manual" (this manual) to ensure correct usage. List of Packaged Items Before you start using the product, make sure that you have all the following packaged with the product.
  • Page 3: Instruction Manuals

    Instruction Manuals ■ "Setting Guide" "Basic Manual" Handles only basic operations of major functions of the product. ■ "オンラインマニュアル (Online Manual)" (Japanese) For detailed descriptions on various functions, use the "オンラインマニュアル (Online Manual)" (Japanese) on your product with the following operations. On the home screen, flick up or flick down, and on the apps list screen →...
  • Page 4: Illustrations And Descriptions In This Manual

    Illustrations and Descriptions in this Manual ■ Note on key/button illustrations In this manual, the key/button illustrations are simplified as shown below. Volume key (Side key) ■ Description of operations for selecting item/icon/button, etc. In this manual, operation steps are described as follows. Description Explanation ] →...
  • Page 5 ■ Note on Illustrations, Screenshots This manual uses screenshots and describes operations with the au Nano IC Card 04 inserted. The illustrations and screenshots used in this manual are simplified and may look different from the actual screens. Note that in some cases, a part of a screen may be omitted. Actual screen Example screenshot in this manual...
  • Page 6: Table Of Contents

    Contents Introduction ……………………………………………………………………………… ii Preface ……………………………………………………………………………………………………………………… ii List of Packaged Items ……………………………………………………………………………………………………… ii Instruction Manuals …………………………………………………………………………………………………………1 Illustrations and Descriptions in this Manual ……………………………………………………………………………2 Contents ………………………………………………………………………………… 4 Notes on Usage ………………………………………………………………………… 6 For Using the Product ………………………………………………………………………………………………………6 Safety Precautions (Observe Strictly) ……………………………………………………………………………………8 Material list …………………………………………………………………………………………………………………...
  • Page 7 Appendix ……………………………………………………………………………… 54 Updating Software ……………………………………………………………………………………………………… 54 Troubleshooting …………………………………………………………………………………………………………… 55 After-sales service ………………………………………………………………………………………………………… 55 Related Accessories ……………………………………………………………………………………………………… 57 Main Specifications ……………………………………………………………………………………………………… 58 Specific Absorption Rate (SAR) of cell phones ……………………………………………………………………… 60 FCC RF Exposure Information ………………………………………………………………………………………… 61 Export Administration Regulations ……………………………………………………………………………………… 61 Intellectual Property Rights ………………………………………………………………………………………………...
  • Page 8: Notes On Usage

    Notes on Usage For Using the Product Before you start using the product, be sure to read the "Safety Precautions" to ensure correct use. Before considering that there is a malfunction, check " トラブル診断 (Trouble diagnosis)" from the following au website. https://www.au.com/trouble-check/ (Japanese) Please also refer to the "故障とお考えになる前に...
  • Page 9 "The Company" as appears in this manual refers to the following companies: Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd. Manufactured by: Samsung Electronics Co., Ltd. ◎ Reproduction of the content of this manual in part or in whole is prohibited.
  • Page 10: Safety Precautions (Observe Strictly)

    Safety Precautions (Observe Strictly) ■ Before using the product, read the precautions below to ensure safe use and handling. ■ These precautions are intended to protect you and others around you. Read and follow them carefully to avoid injury, damage to the product or damage to property. ■...
  • Page 11 ■ Precautions common to the product main unit, internal battery, charging equipment, au IC card, peripheral devices Danger Do not use, store, or leave the equipment in a place subject to high temperature or in places where heat builds up (such as close to fires or heating devices, inside kotatsu of bedding, under direct sunlight, or in a car on an extremely hot day).
  • Page 12 Do not put liquids (drinking water, sweat, seawater, pet urine, etc.) into the charging terminal or the external connection terminal. Doing so may cause fire, burns, injuries, electric shocks, etc. No liquids Use the optional equipment specified by au for the product. Not doing so may cause fire, burns, injuries or electric shocks, etc.
  • Page 13 Turn the product OFF and stop charging before entering a place where there is a possibility of flammable gases being generated or where there is a possibility of dust being generated. Ignition to flammable gas, etc. may cause explosion or fire, etc. When using in some facilities such as gas station, follow the instructions from each facility.
  • Page 14 ■ Main unit Danger Do not put the product in a fire or attempt to heat it. May cause fire, burns or injuries, etc. Don t Do not puncture with a sharp object (nail, etc.), strike with a hard object (hammer, etc.), stomp on, or apply excessive force on the product.
  • Page 15 Do not charge another device with the Wireless PowerShare function when any parts wet with liquids (drinking water, sweat, seawater, pet urine, etc.). Doing so may cause fire, burns, injuries, electric shocks, etc. Don t When using the Wireless PowerShare function to charge another device, remove the cover, etc. with which the product or another device is equipped.
  • Page 16 Take measures to prevent pets from biting on the product. The battery may ignite, explode, generate heat or leak and may result in fire, burns, injuries, etc. Caution For using a motion sensor, check the safety around, hold the product and do not swing it more than necessary.
  • Page 17 When watching the display, take a certain distance from the display in a fully bright place. Watching the display in the dark or watching too close may cause diminished eyesight, etc. ■ Charging equipment Warning Do not use the specified charging equipment (sold separately) cable if it gets damaged. May cause fire, burns, or electric shocks, etc.
  • Page 18 Only use with the specified power source and voltage. When charging the product overseas, use the specified charging equipment (sold separately) for global use. If incorrect power source and voltage is used, this may cause fire, burns or electric shocks, etc. AC adapter : 100V AC (Connect to the AC outlet for internal household use) AC adapter for global use : Between 100V AC and 240V AC (Connect to an AC outlet for internal household use) DC adapter : 12V, 24V DC (specific for negative ground vehicle)
  • Page 19 Caution Do not touch a specified charging equipment (sold separately) continuously that has been connected to the outlet or accessory socket. May cause burns, etc. Don t ■ au IC card Caution Be careful not to injure yourself (finger, etc.) with the cut section when handling au IC Card. The cut surface may be sharp, and it may cause injuries, etc.
  • Page 20 Caution Immediately stop using it when any abnormalities are felt on the skin due to usage of the SIM card removal tool (sample), and consult a dermatologist. Itching, rashes, eczema, etc. sometimes occurs depending on your physical constitution and condition. For parts materials uP.20 "Material list"...
  • Page 21 ■ Sample for data transfer (USB Type-C cable (sample) and USB conversion adapter for OTG (sample)) Warning Do not use in places subject to direct splashing with water, pet urine or other liquids. May cause overheating, fire, electric shocks, injuries or short-circuiting of electronic circuits. No liquids Caution Immediately stop using it when any abnormalities are felt on the skin due to usage of the data...
  • Page 22: Material List

    Material list ■ Unit Part Material Surface treatment Main display (Touch panel) PET Film AF coating Main display surrounding area DDP + AF coating Exterior case side, top, bottom Aluminum Anodizing Side key, volume key Aluminum Anodizing Fingerprint recognition sensor Aluminum Anodizing au IC card tray...
  • Page 23 ■ Galaxy Buds (sample) Part Material Surface treatment Galaxy Buds Touch pad Multi-evaporation main unit Main unit UV coating Wing tip Silicone Ear tip Silicone Charging terminal Brass Gold plating Printing Printing Touch sensor Charging case Exterior printing Printing Exterior UV coating Interior Top cover: -...
  • Page 24: Handling Precautions

    Handling precautions These precautions are provided to prevent the product from getting a malfunction and to ensure that performance can be fully demonstrated. Thoroughly read these precautions to ensure correct use. ■ Precautions common to the product, internal battery, charging equipment, au IC card, peripheral devices •...
  • Page 25 ■ Main unit • The battery for the product is built-in and cannot be replaced by yourself. Contact an au shop or a Customer Center to replace the battery. • Do not forcefully press, tap or intentionally subject the display to strong impact. Doing so might cause scratching or damage.
  • Page 26 • Do not subject to strong impact, such as dropping, stomping and throwing. Doing so may result in a malfunction. • Do not put the product directly on sand at a beach, etc. Sand or other small particles might get inside the receiver/ speaker, the mouthpiece/microphone (upper/lower), the speaker, etc., causing the volume to drop.
  • Page 27 ■ Internal battery (The internal battery of the product is a lithium-ion battery.) The internal battery is not fully charged at the time of purchase. Charge the battery before using the product. If you have not used the product for a long time, you should charge the battery. •...
  • Page 28 • Do not put credit cards, nor contactless IC cards, etc. in between the product and the wireless charger (sold separately) when wirelessly charging. Another device will not be able to be charged, and will heat up while charging, and the product and the cards might malfunction, or be damaged.
  • Page 29: Notes On Using Bluetooth

    ® ® Notes on using Bluetooth /Wireless LAN (Wi-Fi ) functions ® ® • The Bluetooth function and wireless LAN (Wi-Fi ) function of the product conform to the domestic standards of Japan, FCC standards and EC Declaration, and have been certified. ®...
  • Page 30 ◎ The connections between the product and all other Bluetooth ® ® and wireless LAN (Wi-Fi ) devices have not been ® ® confirmed. Therefore, connections with all Bluetooth and wireless LAN (Wi-Fi ) devices are not guaranteed. ◎ The product supports security features for wireless communications that are compliant with the Bluetooth ®...
  • Page 31: Available Security Codes/Pin Code

    Available security codes/PIN code Available security codes The product has various security codes that you can use. The available security codes are as follows. Do not forget the various security codes that are set as they are necessary for various operations and contracts. Make sure to change the initial value to your own unique number.
  • Page 32: Notes On Data Communication Charge

    Notes on data communication charge • Since a constant Internet connection is possible with the product, data communication may be performed automatically by some applications, resulting in high data communication charges. Therefore, subscription to a data communication charge discount service or flat late plan is recommended. •...
  • Page 33: Take Your Manners With You As Well

    Take your manners with you as well ■ Use of the product is not allowed in the following places! • Do not listen music or watch videos while driving a car or riding a motorbike or bicycle. Use of a cell phone while driving a car or motorbike is prohibited by law.
  • Page 34: Getting Ready

    Getting ready Names of parts and their functions Opened 《Top side》 《Front side》 《Left side》 《Right side》 《Bottom side》 a Magnet part b Main display (Touch panel) c Front camera d Proximity/Light sensor Turn off display and adjust the display brightness automatically when proximity of face is detected or according to the ambient brightness.
  • Page 35 f Mouthpiece/Microphone (upper) g au IC card tray h Tray eject hole The hole for inserting the SIM card removal tool (sample) to retrieve the au IC card tray. i Volume key Adjust ringtone volume and media sound volume. When the camera starts up, it operates as a still image shutter or a movie shooting start button. j (Side key) Press and hold for over 2 seconds to turn the power on/off.
  • Page 36 w Wireless charging position Please align this position when perform wireless charging. x LTE Built-in antenna part ® ® y Wi-Fi /Bluetooth antenna part z Transmitting and receiving positions for NFC functions The product is compatible with "Okudake-Juden" Wireless recharging. "...
  • Page 37: Attaching/Detaching The Aramid Fiber Case (Sample)

    Attaching/detaching the Aramid fiber case (sample) • Before attaching the Aramid fiber case (sample), remove the vinyl which is protecting the product, and the sticker inside the case, and confirm that nothing is attached to the product and the case. •...
  • Page 38: Au Ic Card

    au IC card Your phone number, etc. is recorded on the au IC card. The product is compliant with au Nano IC Card 04 only. au Nano IC Card 04 (Back) (Front) IC (metallic) part ◎ Since the au IC card might become faulty or get damaged when it is handled, be aware of the following. - Do not touch the IC (metallic) part of the au IC card.
  • Page 39: Attaching/Removing An Au Ic Card

    Attaching/removing an au IC card Make sure to turn off the product beforehand when attaching/removing an au IC card. If the Aramid fiber case (sample) is attached to the product, detach the Aramid fiber case (sample). Attaching the au IC card Insert the tip of the SIM card removal tool (sample) into the au IC card tray eject hole in a straight line The au IC card tray will slightly eject.
  • Page 40 Place the IC (metallic) part of the au IC card face down on the au IC card tray • Take care to note the direction of the notch. • Make sure that the au IC card is fitted correctly in the au IC card tray. If the au IC card is not fitted correctly, the card may get jammed in the product when you insert the tray.
  • Page 41 Removing the au IC card Insert the tip of the SIM card removal tool (sample) into the au IC card tray eject hole in a straight line The au IC card tray will slightly eject. • Not inserting the tool in a straight line might result in damage or a fault. Pull out the au IC card tray in a straight line •...
  • Page 42: Charging

    Charging When you purchase your product, the internal battery is not fully charged. Be sure to charge the internal battery before use. ■ How to plug USB Type-C plug When charging with TypeC Common AC Adapter 02 (sold separately) Please insert straight in USB Type-C connection terminal of the product as shown in the figure below. USB Type-C plug Failure to do so may cause significant damage to the product.
  • Page 43: Turning The Power On/Off

    Charging with the AC adapter The specified AC adapter (sold separately) is required for charging. The following describes how to charge the internal battery using the TypeC Common AC Adapter 02 (sold separately). Insert the power plug of the TypeC Common AC Adapter 02 (sold separately) into the AC 100 V outlet With the engraved side up, insert the USB Type-C plug of the TypeC Common AC Adapter 02 (sold separately) straight into the USB Type-C connection terminal of the product...
  • Page 44 Turning the power off Press and hold (Side key) over 2 seconds The terminal option screen is displayed. [Power off] → [Power off] Restarting Press and hold (Side key) over 2 seconds The terminal option screen is displayed. [Restart] → [Restart] Force restarting Press and hold (Side key) and lower side of volume key simultaneously for over 7 seconds ◎...
  • Page 45: Using The Galaxy Buds (Sample)

    Using the Galaxy Buds (sample) Galaxy Buds main unit are wireless earphones. Music can be listened to on the product, and incoming calls can be answered on the product which is connected. • When using them for the first time, or if they have not been used for a while, use the charging case to charge the Galaxy Buds main unit before using them.
  • Page 46 ◎ If the Galaxy Buds main unit and the product cannot be connected, or if the Galaxy Buds main unit cannot be detected from the product, wear the Galaxy Buds main unit and long press both the L and R touchpads, so that enable the Bluetooth pairing mode.
  • Page 47: Basic Operation

    Basic operation Touch panel operations The display of the product is a touch panel. And touch the display directly with your finger to operate. ■ Tap/double-tap ■ Touch and hold Touch the screen lightly and then release your finger Keep touching an item, etc. with your finger. immediately.
  • Page 48: Using The Home Screen

    Using the home screen The home screen consists of multiple screens that can be switched by flicking right or left. You can display the home screen at any time by tapping Main display a Quick search box Tap to display the searching screen. b Widgets Depending upon the widgets, they can be activated and operated by tapping them.
  • Page 49 Front display a Widgets Depending upon the widgets, they can be activated and operated by tapping them. b Quick search box Tap to display the searching screen. c Dial icon Tap to active the dial. d Home screen guide Indicates which screen you are in. e Navigation bar History button Display a list of running applications and recommended applications.
  • Page 50: Starting An Application

    Starting an application On the home screen, flick up or flick down Applications screen appears. • If the applications do not fit on one screen, flick from side to side to toggle applications screen. Tap an icon of the application to be used Monitoring the product's status An icon indicating the product status is displayed on the status bar at the top of the screen.
  • Page 51 Notification panel When a notification icon appears on the status bar, you can check overview of the notification by slide down the status bar and open the notification panel. Tap icon (Quick Settings Button) on the Notification panel to set functions or check the information notified. Drag " "...
  • Page 52: Basic Operations

    j Set display brightness. • The brightness is coupled for the main display and the front display. k Music and videos which are being played can be operated with this product or other Galaxy devices. l Devices which are connected to the product such as Bluetooth devices, etc. can be easily operated. ◎...
  • Page 53: Character Entry

    Character entry To entry character, use the software keyboard. The software keyboard is displayed by tapping the input field on the character input screen such as registering a contact or creating a mail. The operation in this manual is based on the Galaxy keyboard (English(US)). On the Galaxy keyboard (Japanese), buttons on the screen, operating procedures, etc.
  • Page 54: Making A Call

    Making a call On the home screen, [ • If the keypad screen does not appear, tap "Keypad" tab. Enter a phone number of the other party For calling a regular phone, please enter it from the area code even in the same city. During the call, press the volume key to adjust the call volume (the size of the other party's voice).
  • Page 55: Receiving A Call

    Receiving a call Drag/slide out of the circle • When the "Incoming call" pop-up screen appears, tap "Answer". To end the call, [ ■ Rejecting a call Drag/slide out of the circle • When the "Incoming call" pop-up screen appears, tap "Decline". Using answering message While receiving an incoming call, slide "Send message"...
  • Page 56: Appendix

    • When a software update is necessary, you will be informed on the au homepage, etc. For details, contact the au shop or Customer Center (157/Toll-free). Customers using a Galaxy Fold requiring a software update may be sent a notification from au so that the terminal can be used in optimum condition.
  • Page 57: Troubleshooting

    ■ Performance parts for repair The Company retains performance parts for repair of the Galaxy Fold main unit and its peripherals for four years after discontinuation of production. "Performance parts for repair" refers to parts required for maintaining the functions of the product.
  • Page 58 3. Repairs will not be free of charge in the following cases, even during the warranty period. (Or repair may not be possible.) a If you did not follow the instruction manual and use the device correctly. b If the device broke or was damaged by unauthorized repairs or modifications. c If you had the device repaired at a facility that is not an authorized repair facility as designated by au.
  • Page 59: Related Accessories

    Related Accessories ■ TypeC Common AC Adapter 01 (0601PQA) TypeC Common AC Adapter 02 (0602PQA) ■ Common AC Adapter 05 (0501PWA) *1*2 ■ microUSB cable 01 (0301HVA) *1*2 *1*2 microUSB cable 01 Navy (0301HBA) *1*2 microUSB cable 01 Green (0301HGA) *1*2 microUSB cable 01 Pink (0301HPA) *1*2...
  • Page 60: Main Specifications

    Main Specifications Display Main: approx. 7.3 inches Front: approx. 4.6 inches Approx. 16,770,000 colors (Organic EL (Dynamic AMOLED)) Main: QXGA+ (2152 × 1536 dots) Front: HD+ (1680 × 720 dots) Weight Approx. 276 g Dimension (W × H × T) Opened: approx.
  • Page 61 ® ® Bluetooth function Version Bluetooth standard Ver. 5.0 ® Output Bluetooth standard Power Class 1 Within 10 m with no obstacles in the range Communication distance Compatible GATT (Generic Attribute Profile) profiles HOGP (HID over GATT Profile) A2DP (Advanced Audio Distribution Profile) AVRCP (Audio/Video Remote Control Profile) DUN (Dial-up Networking Profile) HFP (Hands-Free Profile)
  • Page 62: Specific Absorption Rate (Sar) Of Cell Phones

    Specific Absorption Rate (SAR) of cell phones This model Galaxy Fold mobile phone complies with Japanese technical regulations and international guidelines regarding exposure to radio waves. The product has been designed in observance of the Japanese technical regulations regarding exposure to...
  • Page 63: Fcc Rf Exposure Information

    FCC RF Exposure Information The product has been certified of Federal Communications Consortium (FCC). FCC ID of the product is A3LSMF900U. In addition, you can also be found in the following way. How to confirm: On the Applications screen, [Settings] → [About phone] → [Status] → FCC certification Export Administration Regulations The product and its accessories may be subject to the Japan Export Administration Regulations ("Foreign Exchange and Foreign Trade Law"...
  • Page 64 License The software installed on the product or part of it may not be altered, translated/adapted, reverse-engineered, decompiled or reverse-assembled and any such actions are prohibited. Under the MPEG-4 Visual Patent Portfolio License, customers have licensed permission for the following use of the product to engage in non-profit personal use.
  • Page 65 For inquiries, call:  Customer Center For general information  (toll free) Business hours 9:00−20:00 (7 days a week) From au cell phones: From non-au mobile phones/general subscriber phones: without area code In case above numbers are not available,  call toll-free: For theft, loss, damage  (toll free) Business hours 24 hours (7 days a week) From au cell phones: From non-au mobile phones/general subscriber phones: without area code In case above numbers are not available,  call toll-free: Repair and Delivery Support Center For theft, loss, damage  (toll free) Business hours 9:00−20:00 (7 days a week) From au cell phones/non-au mobile phones/general subscriber phones: Cell phone and PHS operators collect and recycle unused  telephones, batteries and battery chargers at stores bearing  the       logo regardless of brand and manufacturer to  protect the environment and reuse valuable resources. November 2019, 1st Edition Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd. Manufactured by: Samsung Electronics Co., Ltd.

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