Appendix
Troubleshooting
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The location of your telephone base can impact the performance of your cordless
phone. For better reception, install the telephone base in a centralized location within
elevating the telephone base improves overall performance.
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Disconnect the telephone base from the telephone wall jack and plug in a corded
telephone. If calls are still not clear, the problem is probably in the wiring or local
service. Contact your telephone service provider (charges may apply).
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If the other telephones in your home are having the same problem, the problem is in
the wiring or local service. Contact your telephone service provider.
I hear other calls when using the telephone.
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Disconnect the telephone base from the telephone wall jack. Plug in a different
telephone. If you still hear other calls, the problem is probably in the wiring or local
service. Call your telephone service provider.
I hear noise on the cordless handset and the keys do not work.
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Make sure the telephone line cord is plugged in securely.
Registration failed appears on the handset.
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Only one handset can be registered at a time. If you have multiple handsets to
register, please follow the instructions on page 52
handset has been successfully registered, repeat the steps for each handset that
needs to be registered.
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Make sure that the telephone base and handset(s) are in idle mode when registering
a handset.
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Follow the steps on page 61 for the common cure for electronic equipment, then try
again to register a handset.
My caller ID features are not working properly.
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Caller ID is a subscription service. You must subscribe to this service from your
telephone service provider for this feature to work on your telephone.
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The caller may not be calling from an area which supports caller ID.
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Both your and your caller's telephone service providers must use equipment
compatible with the caller ID service.
•
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If you subscribe to high-speed Internet service (digital subscriber line - DSL) through
DSL interference. Contact your DSL service provider for more information about
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