HIKVISION DS-7604NI-KI/W User Manual
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HIKVISION DS-7604NI-KI/W User Manual

HIKVISION DS-7604NI-KI/W User Manual

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Network Video Recorder
User Manual
UD07157B

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  • Page 1 Network Video Recorder User Manual UD07157B...
  • Page 2 INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS.
  • Page 3 Network Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 4 Network Video Recorder User Manual Industry Canada ICES-003 Compliance This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 5 Network Video Recorder User Manual Applicable Models This manual is applicable to the models listed in the following table. Series Model DS-7604NI-KI/W DS-7600NI-KI/W DS-7608NI-KI/W Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol...
  • Page 6 Network Video Recorder User Manual Safety Instructions  Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user.  In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
  • Page 7 Network Video Recorder User Manual Product Key Features General  Connectable to network cameras, network dome and encoders.  Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF or PSIA protocol.
  • Page 8 Network Video Recorder User Manual  Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm, and VCA.  8 recording time periods with separated recording types.  Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule and manual recording.
  • Page 9 Network Video Recorder User Manual  Three-level user management; admin user is allowed to create many operating accounts and define their operating permission, which includes the limit to access any channel.  Admin password resetting by exporting/importing the GUID file. ...
  • Page 10 Network Video Recorder User Manual  Source code of application software for demo.  Development support and training for application system.

  • Page 11: Table Of Contents

    Network Video Recorder User Manual TABLE OF CONTENTS Chapter 1 Introduction ........................15 1.1 Front Panel ........................15 1.2 Rear Panel ........................15 1.3 IR Remote Control Operations ..................16 1.3.1 Pairing (Enabling) the IR Remote to a Specific NVR (optional) ....... 16 1.3.2 Unpairing (Disabling) an IR Remote from a NVR .............
  • Page 12 Network Video Recorder User Manual 4.2.1 Customizing Presets ....................60 4.2.2 Calling Presets ......................60 4.2.3 Customizing Patrols ....................61 4.2.4 Calling Patrols ......................62 4.2.5 Customizing Patterns ....................63 4.2.6 Calling Patterns ....................... 64 4.2.7 Customizing Linear Scan Limit ................. 64 4.2.8 Calling Linear Scan ....................
  • Page 13 Network Video Recorder User Manual Chapter 7 Backup .......................... 107 7.1 Backing up Record Files ....................107 7.1.1 Backing up by Normal Video Search ..............107 7.1.2 Backing up by Event Search ................... 109 7.1.3 Backing up Video Clips ..................111 7.2 Managing Backup Devices ....................
  • Page 14 Network Video Recorder User Manual 11.2 Configuring Wi-Fi Settings ................... 150 11.3 Configuring Advanced Settings ..................151 11.3.1 Configuring Hik-Connect ..................151 11.3.2 Configuring DDNS ....................153 11.3.3 Configuring NTP Server ..................154 11.3.4 Configuring SNMP ....................155 11.3.5 Configuring More Settings .................. 156 11.3.6 Configuring HTTPS Port ..................
  • Page 15 Chapter 16 Appendix ........................201 16.1 Specifications ....................... 201 16.2 Glossary ........................202 16.3 Troubleshooting ......................203 16.4 List of Compatible IP Cameras..................211 16.4.1 List of Hikvision IP Cameras ................211 16.4.2 List of Third-party IP Cameras ................221...

  • Page 16: Chapter 1 Introduction

    Network Video Recorder User Manual Chapter 1 Introduction 1.1 Front Panel Figure 1-1 Front Panel Table 1-1 Panel Description Name Description Power indicator Turns green when NVR is powered up. HDD indicator Blinks red when HDD is reading/writing. Network indicator Blinks green when network connection is functioning normally.

  • Page 17: Ir Remote Control Operations

    NVRs. You may also pair an IR Remote to a specific NVR by changing the Device ID#, as follows: 1.3.1 Pairing (Enabling) the IR Remote to a Specific NVR (optional) You can pair an IR Remote to a specific Hikvision NVR by creating a user-defined Device ID#. This feature is useful when using multiple IR Remotes and NVRs.

  • Page 18: Unpairing (Disabling) An Ir Remote From A Nvr

    Network Video Recorder User Manual Step 6 Press Enter button to accept the new Device ID#. Figure 1-3 Remote Control 1.3.2 Unpairing (Disabling) an IR Remote from a NVR To unpair an IR Remote from a NVR so that the unit cannot control any NVR functions, proceed as follows: Press the DEV key on the IR Remote.
  • Page 19 Network Video Recorder User Manual Table 1-3 IR Remote Functions No. Name Function Description • To Turn Power On: If User Has Not Changed the Default NVR Device ID# (255): 1. Press Power On/Off button (1). If User Has Changed the NVR Device ID#: 1.
  • Page 20 Network Video Recorder User Manual User name/password prompt depends on NVR is configuration. See “System Configuration” section. Enable IR Remote: Press DEV button, enter NVR Device ID# with number keys, press Enter to pair unit with the NVR Disable IR Remote: Press DEV button to clear Device ID#; unit will no longer be paired with the NVR Switch to the corresponding channel in Live View or PTZ Control mode...

  • Page 21: Troubleshooting Remote Control

    Network Video Recorder User Manual Control PTZ camera movement in PTZ control mode Confirm selection in any menu mode Checks checkbox ENTER Play or pause video in Playback mode Advance video a single frame in single-frame Playback mode Stop/start auto switch in auto-switch mode Enter PTZ Control mode Go back to previous screen RESERVED...
  • Page 22 Network Video Recorder User Manual If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is still no response from the remote, please check the following: ...

  • Page 23: Usb Mouse Operation

    Network Video Recorder User Manual 1.4 USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse: Step 1 Plug USB mouse into one of the USB interfaces on the front panel of the NVR. Step 2 The mouse should automatically be detected.

  • Page 24: Input Method Description

    Network Video Recorder User Manual 1.5 Input Method Description Figure 1-4 Soft Keyboard (1) Figure 1-5 Soft Keyboard (2) Description of the buttons on the soft keyboard: Table 1-5 Description of the Soft Keyboard Icons Icon Description Icon Description Number English letter …...

  • Page 25: Chapter 2 Getting Started

    Network Video Recorder User Manual Chapter 2 Getting Started 2.1 Device Startup and Activation 2.1.1 Starting Up and Shutting Down the NVR Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the NVR. Before you start: Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground connection is working properly.

  • Page 26: Activating Your Device

    Network Video Recorder User Manual 2.1.2 Activating Your Device Purpose: For the first-time access, you need to activate the device by setting an admin password and set the region where the device locates. No operation is allowed before activation. You can also activate the device via Web Browser, SADP or client software.

  • Page 27: Using The Unlock Pattern For Login

    Network Video Recorder User Manual Figure 2-3 Export GUID File Remind Step 5 Insert the U flash disk to your device, and export the GUID file to the U flash disk in the Reset Password interface. Please refer to Chapter2.1.5 Resetting Your Password for the instructions of password resetting.
  • Page 28 Network Video Recorder User Manual Figure 2-6 Set Unlock Pattern Step 2 Use the mouse to draw a pattern among the 9 dots on the screen. Release the mouse when the pattern is done. Figure 2-7 Draw the Pattern  Connect at least 4 dots to draw the pattern. ...
  • Page 29 Network Video Recorder User Manual Figure 2-8 Confirm the Pattern If the two patterns are different, you must set the pattern again. Figure 2-9 Reset the Pattern Logging in via Unlock Pattern  Only the admin user has the permission to unlock the device. ...

  • Page 30: Login And Logout

    Network Video Recorder User Manual Figure 2-10 Draw the Unlock Pattern Step 2 Draw the pre-defined pattern to unlock to enter the menu operation.  If you have forgotten your pattern, you can select the Forget My Pattern or Switch User option to enter the normal login dialog box.
  • Page 31 Network Video Recorder User Manual Figure 2-12 Login Interface Step 2 Input password. Step 3 Click OK to log in.  When you forget the password of the admin, you can click Forget Password to reset the password. Please refer to Chapter 2.1.5 Resetting Your Password for details. ...

  • Page 32: Resetting Your Password

    Network Video Recorder User Manual 2.1.5 Resetting Your Password When you forget the password of the admin, you can reset the password by importing the GUID file. The GUID file must be exported and saved in the local U flash disk after you have activated the device (refer to Chapter 2.1.2 Activating Your Device).

  • Page 33: Using Wizard For Basic Configuration

    Network Video Recorder User Manual 2.2 Using Wizard for Basic Configuration By default, the Setup Wizard starts once the NVR has loaded, as shown in Figure 2-15. Figure 2-15 Start Wizard Interface Operating the Setup Wizard: The Setup Wizard can walk you through some important settings of the NVR. If you don’t want to use the Setup Wizard at that moment, click the Cancel button.
  • Page 34 Network Video Recorder User Manual Figure 2-17 Wireless Network Settings Step 3 Configure wireless network parameters, including SSID, Security Mode, and Key.  SSID: It is the short for Service Set Identifier. SSID is the WiFi name that the device provides. ...
  • Page 35 Network Video Recorder User Manual Figure 2-19 Hik-Connect Settings Step 6 Click Next button to enter the advanced network parameter page. You can enable UPnP, DDNS and set other ports according to your needs. Figure 2-20 Advanced Network Parameters Step 7 Click Next button to enter the HDD management page.
  • Page 36 Network Video Recorder User Manual Figure 2-21 HDD Management Step 8 To initialize the HDD, select an HDD and click the Init button. Initialization removes all the data saved in the HDD. Step 9 Click Next button to enter the adding IP camera page. ...
  • Page 37 Network Video Recorder User Manual Figure 2-22 IP Cameras Step 10 Click Next button. Step 11 Configure the recording schedule for the added IP Cameras. Figure 2-23 Record Settings Step 12 Click OK to complete the startup Setup Wizard.

  • Page 38: Adding And Connecting The Ip Cameras

    Network Video Recorder User Manual 2.3 Adding and Connecting the IP Cameras Before you start:  Ensure the network connection between IP camera and NVR is valid and correct. Cameras in the product bundle and bound IP cameras will automatically connect the NVR Wi-Fi. ...

  • Page 39: Adding The Online Ip Cameras

    Network Video Recorder User Manual Step 2 Click the inactive icon of the camera to enter the following interface to activate it. You can also select multiple cameras from the list and click the One-touch Activate to activate the cameras in batch. Figure 2-25 Activate the Camera Step 3 Set the password of the camera to activate it.
  • Page 40 Network Video Recorder User Manual The main function of the NVR is to connect the network cameras and record the video got from it. So before you can get a live view or record of the video, you should add the network cameras to the connection list of the device.
  • Page 41 Network Video Recorder User Manual Figure 2-29 Adding IP Camera Interface Step 2 The online cameras with same network segment will be detected and displayed in the camera list. Step 3 Select the IP camera from the list and click the button to add the camera.
  • Page 42 Network Video Recorder User Manual Figure 2-30 Selecting Multiple Channels  OPTION 3: Step 1 On the IP Camera Management interface, click the Custom Adding button to pop up the Add IP Camera (Custom) interface. Figure 2-31 Custom Adding IP Camera Interface Step 2 You can edit the IP address, protocol, management port, and other information of the IP camera to be added.
  • Page 43 Network Video Recorder User Manual Step 4 Click Add to add the camera. The successfully added cameras are listed in the interface. Refer to the following table for the description of the icons Table 2-1 Description of Icons Icon Explanation Icon Explanation Edit basic parameters of the...

  • Page 44: Editing The Connected Ip Cameras And Configuring Customized Protocols

    Network Video Recorder User Manual Figure 2-33 List of Added IP Cameras Enabling the H.265 Stream Access You can check the checkbox of Enable H.265, the NVR can automatically switch to the H.265 stream of IP camera (which supports H.265 video format) for the initial access. 2.3.3 Editing the Connected IP Cameras and Configuring Customized Protocols After the adding of the IP cameras, the basic information of the camera lists in the page, you can...
  • Page 45 Network Video Recorder User Manual Figure 2-34 Edit the Parameters Channel Port: If the connected device is an encoding device with multiple channels, you can choose the channel to connect by selecting the channel port No. in the dropdown list. Step 2 Click OK to save the settings and exit the editing interface.
  • Page 46 Network Video Recorder User Manual Figure 2-36 Password Configuration of the Camera Step 3 Click OK to save the settings and exit the interface.  Configuring the customized protocols Purpose: To connect the network cameras which are not configured with the standard protocols, you can configure the customized protocols for them.
  • Page 47 Network Video Recorder User Manual Before customizing the protocol for the network camera, you have to contact the manufacturer of the network camera to consult the URL (uniform resource locator) for getting main stream and sub-stream. The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path]. Example: rtsp://192.168.1.55:554/ch1/main/av_stream.

  • Page 48: Binding Ip Camera

    Network Video Recorder User Manual 2.3.4 Binding IP Camera Purpose: Bind the IP camera by adding its serial number in Wi-Fi NVR. The bound IP cameras will automatically connect NVR Wi-Fi signal. Up to 4/8 IP cameras can be bound. ...
  • Page 49 Network Video Recorder User Manual Figure 2-40 Bind IP Camera Step 5 Click OK.

  • Page 50: Chapter 3 Live View

    Network Video Recorder User Manual Chapter 3 Live View 3.1 Introduction of Live View Live view shows you the video image getting from each camera in real time. The NVR automatically enters Live View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing the ESC many times (depending on which menu you’re on) brings you to the Live View mode.

  • Page 51: Operations In Live View Mode

    Network Video Recorder User Manual 3.2 Operations in Live View Mode 3.2.1 Using the Mouse in Live View Table 3-2 Mouse Operation in Live View Name Description Common Menu Quick access to the sub-menus which you frequently visit. Enter the main menu of the system by right clicking the Menu mouse.

  • Page 52: Quick Setting Toolbar In Live View Mode

    Network Video Recorder User Manual Figure 3-1 Right-click Menu 3.2.2 Quick Setting Toolbar in Live View Mode On the screen of each channel, there is a quick setting toolbar which shows when you single click the mouse in the corresponding screen. Figure 3-2 Quick Setting Toolbar Table 3-3 Description of Quick Setting Toolbar Icons Icon...
  • Page 53 Network Video Recorder User Manual Figure 3-3 Digital Zoom  Image Settings icon can be selected to enter the Image Settings menu. You can set the image parameters like brightness, contrast, saturation and hue according to the actual demand. Figure 3-4 Image Settings- Customize ...
  • Page 54 Network Video Recorder User Manual Figure 3-6 Information...

  • Page 55: Adjusting Live View Settings

    Network Video Recorder User Manual 3.3 Adjusting Live View Settings Purpose: Live view settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc.
  • Page 56 Network Video Recorder User Manual Figure 3-8 Live View- Camera Order 。 1) Select a View mode in 2) Select the small window, and double-click on the channel number to display the channel on the window. 3) You can click button to start live view for all the channels and click to stop all the live view.
  • Page 57 Network Video Recorder User Manual 5) (Optional) You can click the Copy button to copy the stream type settings of the current camera to other camera(s).

  • Page 58: Channel-Zero Encoding

    Network Video Recorder User Manual 3.4 Channel-Zero Encoding Purpose: Sometimes you need to get a remote view of many channels in real time from web browser or CMS (Client Management System) software, in order to decrease the bandwidth requirement without affecting the image quality, channel-zero encoding is supported as an option for you. Step 1 Enter the Live View Settings interface.

  • Page 59: Chapter 4 Ptz Controls

    Network Video Recorder User Manual Chapter 4 PTZ Controls 4.1 Configuring PTZ Settings Purpose: Follow the procedure to set the parameters for PTZ. The configuring of the PTZ parameters should be done before you control the PTZ camera. Step 1 Enter the PTZ Settings interface. Menu >...
  • Page 60 Network Video Recorder User Manual Step 3 Choose the camera for PTZ setting in the Camera dropdown list. Step 4 Enter the parameters of the PTZ camera. All the parameters should be exactly the same as the PTZ camera parameters. Step 5 Click Apply button to save the settings.

  • Page 61: Setting Ptz Presets, Patrols & Patterns

    Network Video Recorder User Manual 4.2 Setting PTZ Presets, Patrols & Patterns Before you start: Please make sure that the presets, patrols and patterns should be supported by PTZ protocols. 4.2.1 Customizing Presets Purpose: Follow the steps to set the Preset location which you want the PTZ camera to point to when an event takes place.

  • Page 62: Customizing Patrols

    Network Video Recorder User Manual This feature enables the camera to point to a specified position such as a window when an event takes place. Step 1 Click the button PTZ in the lower-right corner of the PTZ setting interface; Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel.

  • Page 63: Calling Patrols

    Network Video Recorder User Manual Figure 4-5 PTZ Settings Step 2 Select patrol No. in the drop-down list of patrol. Step 3 Click the Set button to add key points for the patrol. Figure 4-6 Key point Configuration Step 4 Configure key point parameters, such as the key point No., duration of staying for one key point and speed of patrol.

  • Page 64: Customizing Patterns

    Network Video Recorder User Manual Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel. Step 2 Click the button to show the general settings of the PTZ control.

  • Page 65: Calling Patterns

    Network Video Recorder User Manual Step 3 Click the Start button and click corresponding buttons in the control panel to move the PTZ camera, and click the Stop button to stop it. The movement of the PTZ is recorded as the pattern. 4.2.6 Calling Patterns Purpose: Follow the procedure to move the PTZ camera according to the predefined patterns.

  • Page 66: Calling Linear Scan

    180º. 4.2.8 Calling Linear Scan Before operating this function, make sure the connected camera supports the linear scan and is in HIKVISION protocol. Purpose: Follow the procedure to call the linear scan in the predefined scan range.

  • Page 67: One-Touch Park

    4.2.9 One-touch Park Before operating this function, make sure the connected camera supports the linear scan and is in HIKVISION protocol. Purpose: For some certain model of the speed dome, it can be configured to start a predefined park action (scan, preset, patrol and etc.) automatically after a period of inactivity (park time).
  • Page 68 Network Video Recorder User Manual Step 3 There are 3 one-touch park types selectable, click the corresponding button to activate the park action. Park (Quick Patrol): The dome starts patrol from the predefined preset 1 to preset 32 in order after the park time. The undefined preset will be skipped. Park (Patrol 1): The dome starts move according to the predefined patrol 1 path after the park time.

  • Page 69: Ptz Control Panel

    Network Video Recorder User Manual 4.3 PTZ Control Panel To enter the PTZ control panel, there are two ways supported. OPTION 1: In the PTZ settings interface, click the PTZ button on the lower-right corner which is next to the Back button.
  • Page 70 Network Video Recorder User Manual Table 4-1 Description of the PTZ panel icons Icon Description Icon Description Icon Description Direction button and the Zoom+, Focus+, Zoom-, Focus-, auto-cycle Iris+ Iris- button The speed of Light on/off Wiper on/off movement Image 3D Positioning Menu Centralization...

  • Page 71: Chapter 5 Recording Settings

    Network Video Recorder User Manual Chapter 5 Recording Settings 5.1 Configuring Parameters Purpose: By configuring the parameters you can define the parameters which affect the image quality, such as the transmission stream type, the resolution and so on. Before you start: 1) Make sure that the HDD has already been installed.
  • Page 72 Network Video Recorder User Manual 1) Select Record tab page to configure. You can configure the stream type, the resolution, and other parameters on your demand. Video Encode: select the video encoding to H.265 or H.264. Enable H.264+ Mode: check the checkbox to enable. Once enabled, the Max. Bitrate Mode, Max.
  • Page 73 Network Video Recorder User Manual camera when the network is disconnected, and synchronize the files to the NVR when the network is resumed.  The parameters of Main Stream (Event) are read-only. Step 3 Parameters Settings for Sub-stream 1) Enter the Sub-stream tab page. Figure 5-4 Sub-stream Parameters 2) Configure the parameters of the camera.

  • Page 74: Configuring Recording Schedule

    Network Video Recorder User Manual 5.2 Configuring Recording Schedule Purpose: Set the record schedule, and then the camera automatically starts/stops recording according to the configured schedule. In this chapter, we take the record schedule procedure as an example. Step 1 Enter the Record Schedule interface. Menu >...
  • Page 75 Network Video Recorder User Manual 4) Click Edit button or click on the color icon under the edit button and draw the schedule line on the panel. Edit the schedule ● The all-day continuous recording is configured for the device by factory default. In the message box, you can choose the day to which you want to set schedule.
  • Page 76 Network Video Recorder User Manual  To enable Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm) and VCA (Video Content Analysis) triggered recording, you must configure the motion detection settings, alarm input settings or VCA settings as well. For detailed information, refer to Chapter 9 VCA Alarm and Chapter 10 VCA Search.
  • Page 77 Network Video Recorder User Manual II. Click the Apply button to validate the settings. Step 3 (Optional) If the settings can also be used to other channels, click Copy, and then choose the channel to which you want to copy. Step 4 Click Apply to save the settings.

  • Page 78: Configuring Motion Detection Recording

    Network Video Recorder User Manual 5.3 Configuring Motion Detection Recording Purpose: Follow the steps to set the motion detection parameters. In the live view mode, once a motion detection event takes place, the NVR can analyze it and do many actions to handle it. Enabling motion detection function can trigger certain channels to start recording, or trigger full screen monitoring, audio warning, notify the surveillance center and so on.
  • Page 79 Network Video Recorder User Manual Figure 5-12 Motion Detection Handling 1) Select the channels which you want the motion detection event to trigger recording. 2) Click Apply to save the settings. 3) Click OK to back to the upper level menu. 4) Exit the Motion Detection menu.

  • Page 80: Configuring Alarm Triggered Recording

    Network Video Recorder User Manual 5.4 Configuring Alarm Triggered Recording Purpose: Follow the procedure to configure alarm triggered recording. Step 1 Enter the Alarm settings interface. Menu > Configuration > Alarm Figure 5-13 Alarm Settings Step 2 Click Alarm Input. Figure 5-14 Alarm Settings- Alarm Input 1) Select Alarm Input number and configure alarm parameters.
  • Page 81 Network Video Recorder User Manual Figure 5-15 Alarm Settings 5) Choose the alarm triggered recording channel. 6) Check the checkbox to select channel. 7) Click Apply to save settings. 8) Click OK to back to the upper level menu. Repeat the above steps to configure other alarm input parameters. If the settings can also be applied to other alarm inputs, click Copy and choose the alarm input number.

  • Page 82: Configuring Vca Event Recording

    Network Video Recorder User Manual 5.5 Configuring VCA Event Recording Purpose: The event triggered recording can be configured through the menu. Then events include the motion detection, alarm and VCA events (face detection, line crossing detection, intrusion detection, region entrance detection, region exiting detection, loitering detection, people gathering detection, fast moving detection, parking detection, unattended baggage detection, object removal detection, audio loss exception detection, sudden change of sound intensity detection, and defocus detection).
  • Page 83 Network Video Recorder User Manual Figure 5-18 Set Trigger Camera of VCA Alarm Step 6 Enter Record Schedule settings interface (Menu > Record > Schedule > Record Schedule), and then set VCA as the record type. For details, see step 2 in Chapter 5.2 Configuring Recording Schedule.

  • Page 84: Manual Recording

    Network Video Recorder User Manual 5.6 Manual Recording Purpose: Follow the steps to set parameters for the manual recording. Using manual recording, you need to manually cancel the record. The manual recording is prior to the scheduled recording. Step 1 Enter the Manual settings interface. Menu>...

  • Page 85: Configuring Holiday Recording

    Network Video Recorder User Manual 5.7 Configuring Holiday Recording Purpose: Follow the steps to configure the record schedule on holiday for that year. You may want to have different plan for recording on holiday. Step 1 Enter the Record setting interface. Menu >...
  • Page 86 Network Video Recorder User Manual 2) Check the checkbox after Enable Holiday. 3) Select Mode from the dropdown list. 4) There are three different modes for the date format to configure holiday schedule. 5) Set the start and end date. 6) Click Apply to save settings.

  • Page 87: Files Protection

    Network Video Recorder User Manual 5.8 Files Protection Purpose: You can lock the videos or set the HDD property to read-only to protect the videos from being overwritten. 5.8.1 Locking the Recording Files Lock File when Playback Step 1 Enter Playback interface. Menu >...
  • Page 88 Network Video Recorder User Manual Figure 5-23 Locked File Management In the File Management interface, you can also click to change it to to unlock the file and the file is not protected. Lock File when Export Step 1 Enter Export setting interface. Menu >...
  • Page 89 Network Video Recorder User Manual Figure 5-25 Export- Search Result Step 5 Protect the record files. 1) Find the record files you want to protect, and then click the icon which will turn to indicating that the file is locked. The record files of which the recording is still not completed cannot be locked.

  • Page 90: Chapter 6 Playback

    Network Video Recorder User Manual Chapter 6 Playback 6.1 Playing Videos 6.1.1 Instant Playback Purpose Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported. Choose a channel in live view mode and click the button in the quick setting toolbar.
  • Page 91 Network Video Recorder User Manual Figure 6-2 Right-Click Menu Playback by Time Purpose Play back videos recorded in specified time duration. Multi-channel simultaneous playback and channel switch are supported. Step 1 Enter playback interface. Menu > Playback Step 2 Select the Normal/Smart in the drop-down list on the top-left side. Step 3 Select a camera in the camera list.
  • Page 92 Network Video Recorder User Manual Step 5 Click the radio button to start playing the continuous recorded files. Playback Interface You can use the toolbar in the bottom part of Playback interface to control playing progress, as shown in Figure 6-4. Figure 6-4 Playback Interface Figure 6-5 Toolbar of Playback You can click the channel(s) to execute simultaneous playback of multiple channels.
  • Page 93 Network Video Recorder User Manual  The indicates the start/end time of the videos.  Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to locate specific frames. Table 6-1 Detailed Explanation of Playback Toolbar Item Button Operation...

  • Page 94: Playing Back By Smart Search

    Network Video Recorder User Manual The playing speed of 256X is supported. 6.1.3 Playing back by Smart Search Purpose The smart playback function provides an easy way to get through the less effective information. When you select the smart playback mode, the system will analyze the video containing the motion, line or intrusion detection information, mark it with green color and play it in the normal speed while the video without motion will be played in the 16-time speed.
  • Page 95 Network Video Recorder User Manual Step 6 Set the rules and areas for smart search of line crossing detection, intrusion detection or motion detection event triggered recording. Line Crossing Detection  Select the button, and click on the image to specify the start point and end point of the line.
  • Page 96 Network Video Recorder User Manual Figure 6-8 Smart Settings...

  • Page 97: Playing Back By Event Search

    Network Video Recorder User Manual 6.1.4 Playing Back by Event Search Purpose Play back videos on one or several channels searched out by event type (e.g., alarm input, motion detection and VCA). Step 1 Enter the Playback interface. Menu > Playback Step 2 Select the Event in the drop-down list on the top-left side.

  • Page 98: Playing Back By Tag

    Network Video Recorder User Manual Step 5 Select the camera(s) for searching, and set the Start Time and End Time. Step 6 Click Search button to get the search result information. You may refer to the right-side bar for the result. Step 7 Select a result item and click button to play back the file.
  • Page 99 Network Video Recorder User Manual Menu > Playback Step 2 Search and play back the record file(s). Refer to Chapter 6.1.1 for the detailed information about searching and playback of the record files. Figure 6-11 Interface of Playback by Time Click button to add default tag.
  • Page 100 Network Video Recorder User Manual Figure 6-12 Tag Management Interface Playing Back by Tag Step 1 Select the Tag from the drop-down list in the Playback interface. Step 2 Select the stream to Main Stream or Sub Stream. Step 3 Choose channels, edit start time and end time, and then click Search to enter Search Result interface.

  • Page 101: Playing Back By System Logs

    Network Video Recorder User Manual Figure 6-13 Interface of Playback by Tag Pre-play and post-play can be configured. You can click button to select the previous or next tag. 6.1.6 Playing Back by System Logs Purpose: Play back record file(s) associated with channels after searching system logs. Step 1 Enter Log Information interface.
  • Page 102 Network Video Recorder User Manual Figure 6-14 System Log Search Interface Step 4 Choose a log with record file and click button to enter Playback interface. If there is no record file at the time point of the log, the message box “No result found” will pop Figure 6-15 Result of System Log Search Step 5 Playback interface.

  • Page 103: Playing Back External File

    Network Video Recorder User Manual Figure 6-16 Interface of Playback by Log 6.1.7 Playing Back External File Purpose: Perform the following steps to look up and play back files in the external devices. Step 1 Enter Tag Search interface. Menu > Playback Step 2 Select the External File in the drop-down list on the top-left side.

  • Page 104: Auxiliary Functions Of Playback

    Network Video Recorder User Manual Figure 6-17 Interface of External File Playback 6.2 Auxiliary Functions of Playback 6.2.1 Playing Back Frame by Frame Purpose: Play video files frame by frame, in case of checking image details of the video when abnormal events happen.

  • Page 105: Fast View

    Network Video Recorder User Manual Step 2 Move the mouse to the time bar to get the preview thumbnails of the video files. Select and double click on a required thumbnail to enter the full-screen playback. Figure 6-18 Thumbnails View The thumbnail view is supported only in the 1X single-camera playback mode.

  • Page 106: File Management

    Network Video Recorder User Manual Step 2 You can zoom in the image to different proportions (1 to16X) by moving the sliding bar from . You can also scroll the mouse wheel to control the zoom in/out. Figure 6-19 Draw Area for Digital Zoom Step 3 Right-click the image to exit the digital zoom interface.
  • Page 107 Network Video Recorder User Manual Step 3 You can view the saved video clips, lock/unlock the files, and edit the tags which you added in the playback mode. Step 4 If required, select the items and click Export All or Export to export the clips/ files/tags to local storage device.

  • Page 108: Chapter 7 Backup

    Network Video Recorder User Manual Chapter 7 Backup 7.1 Backing up Record Files 7.1.1 Backing up by Normal Video Search Purpose: The record files can be backup to various devices, such as USB devices (USB flash drives, USB HDDs, USB writer), SATA writer and e-SATA HDD. Step 1 Enter Export interface.
  • Page 109 Network Video Recorder User Manual Step 4 Select video files from the Chart or List to export. Click to play the record file if you want to check it. Check the checkbox before the record files you want to back up. The size of the currently selected files is displayed in the lower-left corner of the window.

  • Page 110: Backing Up By Event Search

    Network Video Recorder User Manual Figure 7-3 Export by Normal Video Search using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop-up message box “Export finished”. Figure 7-4 Export Finished The backup of video files using USB writer or SATA writer has the same operating instructions. Please refer to steps described above.
  • Page 111 Network Video Recorder User Manual Figure 7-5 Event Search for Backup Step 4 Set the search conditions and click Search button to enter the search result interface. Step 5 The matched video files are displayed in Chart or List display mode. Select video files from the Chart or List interface to export.

  • Page 112: Backing Up Video Clips

    Network Video Recorder User Manual 7.1.3 Backing up Video Clips Purpose: You may also select video clips in playback mode to export directly during Playback, using USB devices (USB flash drives, USB HDDs, USB writer), or SATA writer. Step 1 Enter Playback interface. Please refer to Chapter 6.1 Playing Videos. Step 2 During playback, use buttons in the playback toolbar to start or stop clipping record file(s).
  • Page 113 Network Video Recorder User Manual Figure 7-8 Storage Device Management Step 2 Backup device management.  Click New Folder button if you want to create a new folder in the backup device.  Select a record file or folder in the backup device and click button if you want to delete it.

  • Page 114: Chapter 8 Alarm Settings

    Network Video Recorder User Manual Chapter 8 Alarm Settings 8.1 Setting Motion Detection Alarm Step 1 Enter Motion Detection interface of Camera Management and choose a camera you want to set up motion detection. Menu> Camera> Motion Figure 8-1 Motion Detection Setup Interface Step 2 Set up detection area and sensitivity.
  • Page 115 Network Video Recorder User Manual Step 4 Set up arming schedule of the channel. 1) Select Arming Schedule tab to set the arming schedule of handling actions for the motion detection. 2) Choose one day of a week and up to eight time periods can be set within each day. 3) Click Apply to save the settings Time periods shall not be repeated or overlapped.

  • Page 116: Setting Sensor Alarms

    Network Video Recorder User Manual 8.2 Setting Sensor Alarms Purpose: Set the handling action of an external sensor alarm. Step 1 Enter Alarm Settings of System Configuration and select an alarm input. Menu > Configuration > Alarm Step 2 Select Alarm Input tab. Figure 8-4 Alarm Status Interface of System Configuration Step 3 Set up the handling action of the selected alarm input.
  • Page 117 Network Video Recorder User Manual 3) Select the alarm linkage action (s) you want to disarm for the local alarm input1. The selected linkage actions include the Full Screen Monitoring, Audible Warning, Notify Surveillance Center, Send Email and Trigger Alarm Output. When the alarm input 1 (Local<-1) is enabled with one-key disarming, the other alarm input settings are not configurable.
  • Page 118 Network Video Recorder User Manual Figure 8-7 Set PTZ Linking of Alarm Input Step 9 If you want to set handling action of another alarm input, repeat the above steps. Or you can click the Copy button on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the settings to them.

  • Page 119: Detecting Video Loss Alarm

    Network Video Recorder User Manual 8.3 Detecting Video Loss Alarm Purpose: Detect video loss of a channel and take alarm response action(s). Step 1 Enter Video Loss interface of Camera Management and select a channel you want to detect. Menu > Camera > Video Loss Figure 8-9 Video Loss Setup Interface Step 2 Set up handling action of video loss.
  • Page 120 Network Video Recorder User Manual Figure 8-10 Set Arming Schedule of Video Loss Step 4 Select Linkage Action tab to set up alarm response action of video loss (please refer to Chapter 8.6 Setting Alarm Response Actions). Step 5 Click the OK button to complete the video loss settings of the channel.

  • Page 121: Detecting Video Tampering Alarm

    Network Video Recorder User Manual 8.4 Detecting Video Tampering Alarm Purpose: Trigger alarm when the lens is covered and take alarm response action(s). Step 1 Enter Video Tampering interface of Camera Management and select a channel you want to detect video tampering. Menu >...
  • Page 122 Network Video Recorder User Manual Figure 8-12 Set Arming Schedule of Video Tampering Step 4 Select Linkage Action tab to set up alarm response actions of video tampering alarm (please refer to Chapter 8.6 Setting Alarm Response Actions). Step 5 Click the OK button to complete the video tampering settings of the channel.

  • Page 123: Handling Exceptions Alarm

    Network Video Recorder User Manual 8.5 Handling Exceptions Alarm Purpose: Exception settings refer to the handling action of various exceptions, e.g.  HDD Full: The HDD is full.  HDD Error: Writing HDD error or unformatted HDD.  Network Disconnected: Disconnected network cable. ...

  • Page 124: Setting Alarm Response Actions

    Network Video Recorder User Manual 8.6 Setting Alarm Response Actions Purpose: Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output and Send Email. ...
  • Page 125 Network Video Recorder User Manual If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time). A different dwell time can be set by going to Menu >Configuration>Live View > Full Screen Monitoring Dwell Time. Auto-switch will terminate once the alarm stops and you will be taken back to the Live View interface.
  • Page 126 Network Video Recorder User Manual Figure 8-16 Alarm Output Setup Interface Step 3 Set up arming schedule of the alarm output. Choose one day of a week and up to 8 time periods can be set within each day. Time periods shall not be repeated or overlapped. Figure 8-17 Set Arming Schedule of Alarm Output Step 4 Repeat the above steps to set up arming schedule of other days of a week.
  • Page 127 Network Video Recorder User Manual Figure 8-18 Copy Settings of Alarm Output...

  • Page 128: Triggering Or Clearing Alarm Output Manually

    Network Video Recorder User Manual 8.7 Triggering or Clearing Alarm Output Manually Purpose: Sensor alarm can be triggered or cleared manually. If “Manually Clear” is selected in the dropdown list of dwell time of an alarm output, the alarm can be cleared only by clicking Clear button in the following interface.

  • Page 129: Chapter 9 Vca Alarm

    Network Video Recorder User Manual Chapter 9 VCA Alarm The NVR supports the VCA detection alarm (face detection, vehicle detection, line crossing detection and intrusion detection, region entrance detection, region exiting detection, unattended baggage detection, object removal detection, audio loss exception detection, sudden change of sound intensity detection, and defocus detection) sent by IP camera.
  • Page 130 Network Video Recorder User Manual Figure 9-1 Face Detection Step 3 Select the VCA detection type to Face Detection. Step 4 Check the Enable checkbox to enable this function. Step 5 Click to enter the face detection settings interface. Configure the trigger channel, arming schedule and linkage action for the face detection alarm.

  • Page 131: Vehicle Detection

    Network Video Recorder User Manual 9.2 Vehicle Detection Purpose: Vehicle Detection is available for the road traffic monitoring. In Vehicle Detection, the passed vehicle can be detected and the picture of its license plate can be captured. You can send alarm signal to notify the surveillance center and upload the captured picture to FTP server.

  • Page 132: Line Crossing Detection

    Network Video Recorder User Manual Step 7 Click the Rule Settings to enter the rule settings interface. Configure the lane, upload picture and overlay content settings. Up to 4 lanes are selectable. Figure 9-4 Rule Settings Step 8 Click Save to save the settings. Please refer to the User Manual of Network Camera for the detailed instructions for the vehicle detection.
  • Page 133 Network Video Recorder User Manual 1) Select the direction to A<->B, A->B or A<-B. A<->B: Only the arrow on the B side shows; when an object going across the configured line with both direction can be detected and alarms are triggered. A->B: Only the object crossing the configured line from the A side to the B side can be detected.
  • Page 134 Network Video Recorder User Manual Figure 9-6 Draw Line for Line Crossing Detection Step 8 Click Apply to activate the settings.

  • Page 135: Intrusion Detection

    Network Video Recorder User Manual 9.4 Intrusion Detection Purpose: Intrusion detection function detects people, vehicle or other objects which enter and loiter in a pre-defined virtual region, and some certain actions can be taken when the alarm is triggered. Step 1 Enter the VCA settings interface. Menu>...
  • Page 136 Network Video Recorder User Manual 5) Click-OK to save the rule settings and back to the line crossing detection settings interface. Step 7 Click and draw a quadrilateral in the preview window by specifying four vertexes of the detection region, and right click to complete drawing. Only one region can be configured.

  • Page 137: Region Entrance Detection

    Network Video Recorder User Manual 9.5 Region Entrance Detection Purpose: Region entrance detection function detects people, vehicle or other objects which enter a pre-defined virtual region from the outside place, and some certain actions can be taken when the alarm is triggered. Step 1 Enter the VCA settings interface.

  • Page 138: Region Exiting Detection

    Network Video Recorder User Manual Figure 9-9 Set Region Entrance Detection Up to 4 rules can be configured. Step 8 Click Apply to save the settings. 9.6 Region Exiting Detection Purpose: Region exiting detection function detects people, vehicle or other objects which exit from a pre-defined virtual region, and some certain actions can be taken when the alarm is triggered.

  • Page 139: Object Removal Detection

    Network Video Recorder User Manual  Please refer to the Chapter 9.4 Intrusion Detection for operating steps to configure the unattended baggage detection.  The Threshold[5s-20s] in the Rule Settings defines the time of the objects left over in the region.

  • Page 140: Sudden Scene Change Detection

    Network Video Recorder User Manual Step 3 Select the VCA detection type to Audio Exception Detection. Step 4 Click to configure the trigger channel, arming schedule and linkage action for the face detection alarm. Step 5 Click the Rule Settings button to set the audio exception rules. Figure 9-10 Set Audio Exception Detection Rules 1) Check the checkbox of Audio Input Exception to enable the audio loss detection function.

  • Page 141: Defocus Detection

    Network Video Recorder User Manual  Please refer to the Chapter 9.1 Face Detection for operating steps to configure the scene change detection.  The Sensitivity in the Rule Settings ranges from 1 to 100, and the higher the value is, the more easily the change of scene can trigger the alarm.

  • Page 142: Chapter 10 Vca Search

    Network Video Recorder User Manual Chapter 10 VCA Search With the configured VCA detection, the NVR supports the VCA search for the behavior analysis, face capture, people counting and heat map results. 10.1 Face Search Purpose: When there are detected face picture captured and saved in HDD, you can enter the Face Search interface to search the picture and play the picture related video file according to the specified conditions.
  • Page 143 Network Video Recorder User Manual Step 4 Click Search to start searching. The search results of face detection pictures are displayed in list or in chart. Figure 10-2 Face Search Interface Step 5 Play the face picture related video file. You can double click on a face picture to play its related video file in the view window on the top right, or select a picture item and click to play it.

  • Page 144: Behavior Search

    Network Video Recorder User Manual 10.2 Behavior Search Purpose: The behavior analysis detects a series of suspicious behavior based on VCA detection, and certain linkage methods will be enabled if the alarm is triggered. Step 1 Enter the Behavior Search interface. Menu >...

  • Page 145: Plate Search

    Network Video Recorder User Manual Figure 10-5 Behavior Search Results Step 6 Play the behavior analysis picture related video file. You can double click on a picture from the list to play its related video file in the view window on the top right, or select a picture item and click to play it.

  • Page 146: People Counting

    Network Video Recorder User Manual Figure 10-6 Plate Search Step 4 Select the country from the drop-down list for searching the location of the vehicle plate. Step 5 Input the plate No. in the field for search. Step 6 Click Search to start searching. The search results of detected vehicle plate pictures are displayed in list or in chart.

  • Page 147: Heat Map

    Network Video Recorder User Manual Step 4 Set the statistics time. Step 5 Click the Counting button to start people counting statistics. Figure 10-7 People Counting Interface Step 6 You can click the Export button to export the statistics report in excel format. 10.5 Heat Map Purpose: Heat map is a graphical representation of data represented by colors.
  • Page 148 Network Video Recorder User Manual Figure 10-8 Heat Map Interface Step 5 Click the Counting button to export the report data and start heat map statistics, and the results are displayed in graphics marked in different colors. As shown in the figure above, red color block (255, 0, 0) indicates the most welcome area, and blue color block (0, 0, 255) indicates the less-popular area.

  • Page 149: Chapter 11 Network Settings

    Network Video Recorder User Manual Chapter 11 Network Settings 11.1 Configuring General Settings Purpose: Network settings must be properly configured before you operate NVR over network. Step 1 Enter the Network Settings interface. Menu > Configuration > Network Step 2 Select the General tab. Figure 11-1 Network Settings Interface Step 3 In the General Settings interface, you can configure the following settings: Working Mode, NIC Type, IPv4 Address, IPv4 Gateway, MTU, DNS DHCP and DNS Server.
  • Page 150 Network Video Recorder User Manual Step 4 After having configured the general settings, click Apply button to save the settings.

  • Page 151: Configuring Wi-Fi Settings

    Network Video Recorder User Manual 11.2 Configuring Wi-Fi Settings Purpose: The device can work as a wireless network router. Follow the steps to set up a network router. Step 1 Go to Menu > Configuration > WiFi. Figure 11-2 Wi-Fi Settings Step 2 Configure wireless network parameters, including Network Bridging, SSID, Security Mode, and Key.

  • Page 152: Configuring Advanced Settings

    Network Video Recorder User Manual 11.3 Configuring Advanced Settings 11.3.1 Configuring Hik-Connect Purpose Hik-Connect enables the mobile phone application and the service platform page (www.hik-connect.com) to access and manage your connected NVR, providing a convenient remote access to the surveillance system. The Hik-Connect can be enabled via operation on SADP software, GUI and Web browser.
  • Page 153 Network Video Recorder User Manual Figure 11-4 Service Terms 1) Create the verification code and enter the code in the Verification Code text field. 2) Check the checkbox of The Hik-Connect service will require internet access. Please read Service Terms and Privacy Statement before enabling the service. 3) Scan the QR code on the interface to read the Service Terms and the Privacy Statement.

  • Page 154: Configuring Ddns

    Network Video Recorder User Manual Figure 11-5 Hik-Connect Settings Interface Step 6 Click the Apply button to save the settings. After configuration, you can access and manage the NVR by your mobile phone on which the Hik-Connect application is installed or by the website (www.hik-connect.com). Please refer to the help file on the official website (www.hik-connect.com) and the Hik-Connect Mobile Client User Manual for adding the device to Hik-Connect and more operation instructions.

  • Page 155: Configuring Ntp Server

    Network Video Recorder User Manual Figure 11-6 DynDNS Settings Interface • PeanutHull: Enter the User Name and Password obtained from the PeanutHull website. Figure 11-7 PeanutHull Settings Interface • NO-IP: Enter the account information in the corresponding fields. Refer to the DynDNS settings.

  • Page 156: Configuring Snmp

    Network Video Recorder User Manual A Network Time Protocol (NTP) Server can be configured on your NVR to ensure the accuracy of system date/time. Step 1 Enter the Network Settings interface. Menu > > Network Configuration Step 2 Select the NTP tab to enter the NTP Settings interface, as shown in Figure 11-9. Figure 11-9 NTP Settings Interface Step 3 Check the Enable NTP checkbox to enable this feature.

  • Page 157: Configuring More Settings

    Network Video Recorder User Manual Figure 11-10 SNMP Settings Interface Step 3 Check the SNMP checkbox to enable this feature. Step 4 The enabling of SNMP may cause security problems. Click Yes to continue or No to cancel the operation. Figure 11-11 SNMP Settings Interface Step 5 When you choose the Yes option in step4, configure the following SNMP settings: Trap Address: IP Address of SNMP host.

  • Page 158: Configuring Https Port

    Network Video Recorder User Manual  Alarm Host IP/Port: With a remote alarm host configured, the device will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the CMS (Client Management System) software installed. The Alarm Host IP refers to the IP address of the remote PC on which the CMS (Client Management System) software (e.g., iVMS-4200) is installed, and the Alarm Host Port must be the same as the alarm monitoring port configured in the software (default port is...
  • Page 159 Network Video Recorder User Manual If you set the port number as 443 and the IP address is 192.0.0.64, you may access the device by inputting https://192.0.0.64:443 via the web browser. The HTTPS port can be only configured through the web browser. Step 1 Open web browser, input the IP address of device, and the web server will select the language automatically according to the system language and maximize the web browser.

  • Page 160: Configuring Email

    Network Video Recorder User Manual 3) Click OK to save the settings. OPTION 2: Create the authorized certificate 1) Click the Create button to create the certificate request. 2) Download the certificate request and submit it to the trusted certificate authority for signature.
  • Page 161 Network Video Recorder User Manual Figure 11-17 Network Settings Interface Step 3 Click Apply to save the settings. Step 4 Select the Email tab to enter the Email Settings interface. Figure 11-18 Email Settings Interface Step 5 Configure the following Email settings: Enable Server Authentication (optional): Check the checkbox to enable the server authentication feature.

  • Page 162: Configuring Nat

    Network Video Recorder User Manual Receiver: The name of user to be notified. Receiver’s Address: The Email address of user to be notified. Enable Attached Picture: Check the checkbox of Enable Attached Picture if you want to send email with attached alarm images. The interval is the time of two adjacent alarm images. You can also set SMTP port and enable SSL here.
  • Page 163 Network Video Recorder User Manual OPTION 1: Auto If you select Auto, the Port Mapping items are read-only, and the external ports are set by the router automatically. 1) Select Auto in the drop-down list of Mapping Type. 2) Click Apply button to save the settings. 3) You can click Refresh button to get the latest status of the port mapping.

  • Page 164: Configuring Virtual Host

    Network Video Recorder User Manual 3) Click Apply button to save the settings. 4) You can click Refresh button to get the latest status of the port mapping. Figure 11-22 UPnP™ Settings Finished-Manual Step 5 Enter the virtual server setting page of router; fill in the blank of Internal Source Port with the internal port value, the blank of External Source Port with the external port value, and other required contents.

  • Page 165: Checking Network Traffic

    Network Video Recorder User Manual Figure 11-24 Advanced Settings Interface Step 2 Check the checkbox of the Enable Virtual Host. Step 3 Click the Save button to save the setting. Step 4 Enter the IP camera management interface of NVR. The Connect column appears on the right-most side of the camera list, as shown in the Figure 11-25.
  • Page 166 Network Video Recorder User Manual Figure 11-26 Network Traffic Interface Step 2 You can view the sending rate and receiving rate information on the interface. The traffic data is refreshed every 1 second.

  • Page 167: Configuring Network Detection

    Network Video Recorder User Manual 11.5 Configuring Network Detection Purpose: You can obtain network connecting status of NVR through the network detection function, including network delay, packet loss, etc. 11.5.1 Testing Network Delay and Packet Loss Step 1 Enter the Network Traffic interface. Menu >...

  • Page 168: Checking The Network Status

    Network Video Recorder User Manual Click Refresh button if the connected local backup device cannot be displayed. When it fails to detect the backup device, please check whether it is compatible with the NVR. You can format the backup device if the format is incorrect. Figure 11-29 Export Network Packet Step 4 Click Export button to start exporting.

  • Page 169: Checking Network Statistics

    Network Video Recorder User Manual Figure 11-31 Network Status Checking If the network is normal the following message box pops out. Figure 11-32 Network Status Checking Result If the message box pops out with other information instead of this one, you can click Network button to show the quick setting interface of the network parameters.
  • Page 170 Network Video Recorder User Manual Figure 11-33 Network Stat. Interface Step 3 Check the bandwidth of IP Camera, bandwidth of Remote Live View, bandwidth of Remote Playback, bandwidth of Net Receive Idle and bandwidth of Net Send Idle. Step 4 You can click Refresh to get the newest status.

  • Page 171: Chapter 12 Hdd Management

    Network Video Recorder User Manual Chapter 12 HDD Management 12.1 Initializing HDDs Purpose: A newly installed hard disk drive (HDD) must be initialized before it can be used with your NVR. A message box pops up when the NVR starts up if there exits any uninitialized HDD. Figure 12-1 Message Box of Uninitialized HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD.
  • Page 172 Network Video Recorder User Manual Step 5 Select the OK button to start initialization. Step 6 After the HDD has been initialized, the status of the HDD will change from Uninitialized to Normal. Figure 12-4 HDD Status Changes to Normal Initializing the HDD will erase all data on it.

  • Page 173: Configuring Quota Mode

    Network Video Recorder User Manual 12.2 Configuring Quota Mode Purpose: Each camera can be configured with allocated quota for the storage of recorded files. Step 1 Enter the Storage Mode interface. Menu > HDD > Advanced Figure 12-5 Storage Mode Settings Interface Step 2 Select a camera for which you want to configure quota.
  • Page 174 Network Video Recorder User Manual Figure 12-7 Copy Settings to Other Camera(s) Step 5 Select the camera (s) to be configured with the same quota settings. You can also click the checkbox of IP Camera to select all cameras. Step 6 Click the OK button to finish the Copy settings and back to the Storage Mode interface. Step 7 Click the Apply button to apply the settings.

  • Page 175: Checking Hdd Status

    Network Video Recorder User Manual 12.3 Checking HDD Status Purpose: You may check the status of the installed HDDs on NVR so as to take immediate check and maintenance in case of HDD failure. 12.3.1 Checking HDD Status in HDD Information Interface Step 1 Enter the HDD Information interface.
  • Page 176 Network Video Recorder User Manual Menu >Maintenance > System Info Step 2 Click the HDD tab to view the status of each HDD displayed on the list, as shown in Figure 12-9. Figure 12-9 View HDD Status (2)

  • Page 177: Hdd Detection

    Network Video Recorder User Manual 12.4 HDD Detection Purpose: The device provides the HDD detection function such as the adopting of the S.M.A.R.T. and the Bad Sector Detection technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures.

  • Page 178: Bad Sector Detection

    Network Video Recorder User Manual 12.4.2 Bad Sector Detection Step 1 Click the Bad Sector Detection tab. Step 2 Select the HDD No. in the dropdown list you want to configure, and choose All Detection or Key Area Detection as the detection type. Step 3 Click the Detect button to start the detection.

  • Page 179: Configuring Hdd Error Alarms

    Network Video Recorder User Manual 12.5 Configuring HDD Error Alarms Purpose: You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal. Step 1 Enter the Exception interface. Menu > Configuration > Exceptions Step 2 Select the Exception Type to HDD Error from the dropdown list. Step 3 Click the checkbox(s) below to select the HDD error alarm type (s), as shown in Figure 12-12.

  • Page 180: Chapter 13 Camera Settings

    Network Video Recorder User Manual Chapter 13 Camera Settings 13.1 Configuring OSD Settings Purpose: You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc. Step 1 Enter the OSD Configuration interface. Menu > Camera > OSD Step 2 Select the camera to configure OSD settings.

  • Page 181: Configuring Privacy Mask

    Network Video Recorder User Manual 13.2 Configuring Privacy Mask Purpose: You are allowed to configure the four-sided privacy mask zones that cannot be viewed by the operator. The privacy mask can prevent certain surveillance areas to be viewed or recorded. Step 1 Enter the Privacy Mask Settings interface.
  • Page 182 Network Video Recorder User Manual Figure 13-3 Set Privacy Mask Area Step 6 Click the Apply button to save the settings.

  • Page 183: Configuring Video Parameters

    Network Video Recorder User Manual 13.3 Configuring Video Parameters Purpose: You can customize the image parameters including the brightness, contrast, saturation, image rotate and mirror for the live view and recording effect. Step 1 Enter the Image Settings interface. Menu > Camera > Image Figure 13-4 Image Settings Interface Step 2 Select the camera to set image parameters.

  • Page 184: Chapter 14 Nvr Management And Maintenance

    Network Video Recorder User Manual Chapter 14 NVR Management and Maintenance 14.1 Viewing System Information Step 1 Enter the System Information interface. Menu > Maintenance > System Info Step 2 You can click the Device Info, Camera, Record, Alarm, WiFi, Network and HDD tabs to view the system information of the device.

  • Page 185: Searching & Exporting Log Files

    Network Video Recorder User Manual 14.2 Searching & Exporting Log Files Purpose: The operation, alarm, exception and information of the NVR can be stored in log files, which can be viewed and exported at any time. Step 1 Enter the Log Search interface. Menu >...
  • Page 186 Network Video Recorder User Manual Figure 14-3 Log Search Results Up to 2000 log files can be displayed each time. Step 5 You can click the button of each log or double click it to view its detailed information, as shown in Figure 14-4.

  • Page 187: Importing/Exporting Ip Camera Info

    Network Video Recorder User Manual Figure 14-5 Export Log Files Step 7 Select the backup device from the dropdown list of Device Name. Step 8 Select the format of the log files to be exported. Up to 15 formats are selectable. Step 9 Click the Export to export the log files to the selected backup device.

  • Page 188: Importing/Exporting Configuration Files

    Network Video Recorder User Manual 14.4 Importing/Exporting Configuration Files Purpose: The configuration files of the NVR can be exported to local device for backup; and the configuration files of one NVR can be imported to multiple NVR devices if they are to be configured with the same parameters.

  • Page 189: Upgrading System

    Network Video Recorder User Manual 14.5 Upgrading System Purpose: The firmware on your NVR can be upgraded by local backup device or remote FTP server. 14.5.1 Upgrading by Local Backup Device Step 1 Connect your NVR with a local backup device where the update firmware file is located. Step 2 Enter the Upgrade interface.
  • Page 190 Network Video Recorder User Manual Step 2 Click the FTP tab to enter the local upgrade interface, as shown in Figure 14-8. Figure 14-8 FTP Upgrade Interface Step 3 Enter the FTP Server Address in the text field. Step 4 Click the Upgrade button to start upgrading. Step 5 After the upgrading is complete, reboot the NVR to activate the new firmware.

  • Page 191: Restoring Default Settings

    Network Video Recorder User Manual 14.6 Restoring Default Settings Step 1 Enter the Default interface. Menu > Maintenance > Default Figure 14-9 Restore Defaults Step 2 Select the restoring type from the following three options.  Restore Defaults: Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.

  • Page 192: Chapter 15 Others

    Network Video Recorder User Manual Chapter 15 Others 15.1 Configuring General Settings Purpose: You can configure the VGA/HDMI output resolution, mouse pointer speed through the Menu > Configuration > General interface. Step 1 Enter the General Settings interface. Menu > Configuration > General Step 2 Select the General tab.
  • Page 193 Network Video Recorder User Manual Step 4 Click the Apply button to save the settings.

  • Page 194: Configuring Dst Settings

    Network Video Recorder User Manual 15.2 Configuring DST Settings Step 1 Enter the General Settings interface. Menu > Configuration > General Step 2 Choose DST Settings tab. Figure 15-2 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item. Or you can manually check the Enable DST checkbox, and then you choose the date of the DST period.

  • Page 195: Configuring More Settings

    Network Video Recorder User Manual 15.3 Configuring More Settings Step 1 Enter the General Settings interface. Menu > Configuration > General Step 2 Click the More Settings tab to enter the More Settings interface. Figure 15-3 More Settings Interface Step 3 Configure the following settings: ...

  • Page 196: Managing User Accounts

    Network Video Recorder User Manual 15.4 Managing User Accounts Purpose: There is a default account in the NVR: Administrator. The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete user and configure user parameters.
  • Page 197 Network Video Recorder User Manual Step 3 Enter the information for new user, including User Name, Admin Password, Password, Confirm, Level and User’s MAC Address. Password: Set the password for the user account. Strong Password recommended–We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.
  • Page 198 Network Video Recorder User Manual Figure 15-7 User Permission Settings Interface Step 6 Set the operating permission of Local Configuration, Remote Configuration and Camera Configuration for the user.  Local Configuration Local Log Search: Searching and viewing logs and system information of NVR. Local Parameters Settings: Configuring parameters, restoring factory default parameters and importing/exporting configuration files.

  • Page 199: Deleting A User

    Network Video Recorder User Manual Local Manual Operation: Locally starting/stopping manual recording and alarm output of the selected camera (s). Remote Manual Operation: Remotely starting/stopping manual recording and alarm output of the selected camera (s). Local Playback: Locally playing back recorded files of the selected camera (s). Remote Playback: Remotely playing back recorded files of the selected camera (s).
  • Page 200 Network Video Recorder User Manual Step 3 Click the icon to enter the Edit User interface, as shown in Figure 15-10. Figure 15-9 Edit User (Operator/Guest) Figure 15-10 Edit User (admin) Step 4 Edit the password for the user • Operator and Guest You can edit the user information, including user name, password, permission level and MAC address.
  • Page 201 Network Video Recorder User Manual Strong Password recommended–We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.

  • Page 202: Chapter 16 Appendix

    Network Video Recorder User Manual Chapter 16 Appendix 16.1 Specifications Model DS-7804N-K1/W DS-7808N-K1/W IP video input 4-ch 8-ch Video/Audio input Incoming bandwidth 50 Mbps 1-ch, resolution: 1920 × 1080/60Hz, 1600 × 1200/60Hz, HDMI/VGA output Video/Audio 1280 × 1024/60Hz, 1280 × 720/60Hz, 1024 × 768/60Hz output Audio output 1-ch, RCA (linear, 1 KΩ)

  • Page 203: Glossary

    Network Video Recorder User Manual 16.2 Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the NVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.

  • Page 204: Troubleshooting

    Step 7 Check if the fault is solved by the step 1 to step 3. Step 8 If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  There is an audible warning sound “Di-Di-Di-DiDi” after a new bought NVR starts up.
  • Page 205 Step 12 Check if the fault is solved by the step 1 to step 3. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  The status of the added IP camera displays as “Disconnected” when it is connected through Private Protocol.
  • Page 206 Network Video Recorder User Manual If not, please contact the engineer from Hikvision to do the further process.  The IP camera frequently goes online and offline and the status of it displays as “Disconnected”. Possible Reasons: − The IP camera and the NVR versions are not compatible.
  • Page 207 Step 3 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  Live view stuck when video output locally.
  • Page 208 Step 3 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  Live view stuck when video output remotely via the Internet Explorer or platform software.
  • Page 209 If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  When using the NVR to get the live view audio, there is no sound or there is too much noise, or the volume is too low.
  • Page 210 Step 4 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  The image gets stuck when NVR is playing back by single or multi-channel.
  • Page 211 Network Video Recorder User Manual If not, please contact the engineer from Hikvision to do the further process.  No record file found in the NVR local HDD, and prompt “No record file found”. Possible Reasons: − The time setting of system is incorrect.

  • Page 212: List Of Compatible Ip Cameras

    Network Video Recorder User Manual 16.4 List of Compatible IP Cameras 16.4.1 List of Hikvision IP Cameras For the list, our company holds right to interpret.
  • Page 213 Network Video Recorder User Manual Max. Sub- Type Model Version Audio Resolution stream DS-2CD7133F-E V5.2.0 build 140721 640*480 √ × DS-2CD793NFWD-EI V5.2.0 build 140721 704*576 √ √ V2.0 build 090522 Network DS-2CD802NF V2.0 build 090715 704*576 √ √ Camera V2.0 build 110301 DS-2CD833F-E V5.2.0 build 140721 640*480...
  • Page 214 Network Video Recorder User Manual Max. Sub- Type Model Version Audio Resolution stream DS-2CD4232FWD-IS(2.8-12m V5.3.0 build150327 2048*1536 √ √ DS-2CD4312F-I V5.3.0 build150327 1280*1024 √ × DS-2CD4312FWD-I V5.3.0 build150327 1280*960 √ × DS-2CD4324F-I V5.3.0 build150327 1920*1080 √ × DS-2CD4332FHWD-IS V5.3.0 build150327 2048*1536 √...
  • Page 215 Network Video Recorder User Manual Max. Sub- Type Model Version Audio Resolution stream DS-2CD966(B) V3.1 build 120423 1360*1024 × × DS-2CD966-V(B) V3.1 build 120423 1360*1024 × × DS-2CD976(C) V3.1 build 120423 1600*1200 × × DS-2CD976-V(C) V3.1 build 120423 1600*1200 × ×...
  • Page 216 Network Video Recorder User Manual Max. Sub- Type Model Version Audio Resolution stream iDS-2CD9361 V4.0.0 build150213 2752*2208 √ × iDS-2CD9022 V4.0.0 build150213 1920*1080 √ √ iDS-2CD9025 V3.8.2 build141114 1920*1080 √ × iDS-2CD9022-SZ V4.0.0 build150213 1920*1080 √ × DS-2CD9125-KS V3.8.1 build150113 1920*1080 √...
  • Page 217 Network Video Recorder User Manual Max. Sub- Type Model Version Audio Resolution stream DS-6604HFI(-SATA) V1.2.1 build131202 704*576 √ √ DS-6701HWI V1.2.3 build141202 960*576 √ √ DS-6701HWI-SATA V1.2.3 build141202 960*576 √ √ DS-6704HWI V1.2.3 build141202 960*576 √ √ DS-6704HWI-SATA V1.2.3 build141202 960*576 √...
  • Page 218 Network Video Recorder User Manual Max. Sub- Type Model Version Audio Resolution stream DS-2DF5276-AH/DH/A3H/D3 V5.2.8 build150124 1280*960 √ √ H/AFH/A3FH iDS-2DF5276-AH/DH/A3H/D V5.2.8 build150124 1280*960 √ √ 3H/AFH/A3FH DS_2DF7130I5-AW V5.2.8 build150124 1280*960 √ √ DS-2DF7285-AH V5.2.8 build150124 1920*1080 √ √ DS-2DF5285-AH V5.2.8 build150124 1920*1080 √...
  • Page 219 Network Video Recorder User Manual Max. Sub- Type Model Version Audio Resolution stream iDS-2DF5286-A/D/A3/D3/AF V5.2.8 build150124 1920*1080 √ √ /A3F DS_2DF7230I5-AW V5.2.8 build150124 1920*1080 √ √ DS-2AF7220-A/D V5.2.8 build150124 1920*1080 √ √ DS-2AF7230-A/D V5.2.8 build150124 1920*1080 √ √ DS-2AF5220-A/D V5.2.8 build150124 1920*1080 √...
  • Page 220 Network Video Recorder User Manual Max. Sub- Type Model Version Audio Resolution stream DS-2DE5186-A/AE V5.2.10 build150128 1920*1080 √ √ DS-2DE7182-A V5.2.10 build150128 1920*1080 √ √ DS-2DE4582-A V5.2.10 build150128 1920*1080 √ √ DS-2DE4220-A V5.2.10 build150128 1920*1080 √ √ DS-2DE4182-A V5.2.10 build150128 1920*1080 √...
  • Page 221 Network Video Recorder User Manual Max. Sub- Type Model Version Audio Resolution stream DS-2DY9187-A V5.2.8 build150124 1920*1080 √ √ DS-2DF8223IV-A V5.3.0 build150304 1920*1080 √ √ DS-2DF8623IV-A V5.3.0 build150304 3072*1728 √ √ DS-2DF6623V-A V5.3.0 build150304 3072*1728 √ √ DS-2DF8823IV-A V5.3.0 build150304 4096*2160 √...

  • Page 222: List Of Third-Party Ip Cameras

    Network Video Recorder User Manual 16.4.2 List of Third-party IP Cameras ONVIF compatibility refers to the camera can be supported both when it uses the ONVIF protocol and its private protocols. Only ONVIF is supported refers to the camera can only be supported when it uses the ONVIF protocol.
  • Page 223 Network Video Recorder User Manual IP Camera Sub- Max. Manufacturer Model Version Audio Resolution stream or Protocol ACM3401-09L-X-002 A1D-220-V3.13.16-AC 1208*1024 × × TCM4301-10D-X-00 A1D-310-V4.12.09-AC ACTi 1208*1024 × √ TCM5311-11D-X-00 A1D-310-V4.12.09-AC 1208*960 × √ AV1305 M 65175 1208*1024 √ × AV2815 65220 1920*1080 √...
  • Page 224 Network Video Recorder User Manual NBC 265 P 07500452 1280*720 × √ (×) (ONVIF compatibility) CB-500Ap(Brickcom- 50xA) Brickcom v3.2.1.3 1920*1080 × √ (×) (ONVIF compatibility) 1920*1080 VB-H410(ONVIF Ver.+1.0.0 × √ compatibility) (1280*960) VB-S9000F Ver. 1.0.0 1920*1080 × × VB-S300D Ver. 1.0.0 1920*1080 ×...
  • Page 225 Network Video Recorder User Manual SNC-RH124 1.79.00 1280*720 √ √ (ONVIF compatibility) SND-5080 SUMSUNG 3.10_130416 1280*1024 √ √ (ONVIF compatibility) IP7133 0203a 640*480 × × FD8134 0107a 1280*800 × × (ONVIF compatibility) IP8161 0104a 1600*1200 × √ (×) (ONVIF Vivotek compatibility) IP8331 0102a...
  • Page 226 Network Video Recorder User Manual...

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