HIKVISION DS-7032NI-Q4 User Manual
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HIKVISION DS-7032NI-Q4 User Manual

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Summary of Contents for HIKVISION DS-7032NI-Q4

  • Page 1 Network Video Recorder User Manual...
  • Page 2 INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS.
  • Page 3 Network Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 4 Network Video Recorder User Manual Applicable Models This manual is applicable to the models listed in the following table. Series Model DS-7604NI-Q1 DS-7600NI-Q1 DS-7608NI-Q1 DS-7616NI-Q1 DS-7608NI-Q2 DS-7600NI-Q2 DS-7616NI-Q2 DS-7604NI-Q1/4P DS-7600NI-Q1/P DS-7608NI-Q1/8P DS-7608NI-Q2/8P DS-7600NI-Q2/P DS-7616NI-Q2/16P DS-7604NI-K1(B) DS-7600NI-K1(B) DS-7608NI-K1(B) DS-7616NI-K1(B) DS-7604NI-K1/4P(B) DS-7600NI-K1/P(B) DS-7608NI-K1/8P(B) DS-7708NI-Q4 DS-7700NI-Q4...
  • Page 5 Network Video Recorder User Manual Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Provides additional information to emphasize or supplement important points of the main text. Indicates a potentially hazardous situation, which if not avoided, could result in equipment damage, data loss, performance degradation, or unexpected results.
  • Page 6 Network Video Recorder User Manual  Use the device in conjunction with an UPS if possible.  Power down the unit before connecting and disconnecting accessories and peripherals.  A factory recommended HDD should be used for this device.  Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only.
  • Page 7 Network Video Recorder User Manual Product Key Features General  Connectable to network cameras, network dome and encoders.  Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF or PSIA protocol.
  • Page 8 Network Video Recorder User Manual  HDD quota management; different capacity can be assigned to different channel. Recording and Playback  Holiday recording schedule configuration.  Continuous and event video recording parameters.  Multiple recording types: manual, continuous, alarm, motion, motion | alarm, and motion & alarm VCA.
  • Page 9 Network Video Recorder User Manual  Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and alarm output.  Automatic restore when system is abnormal. Other Local Functions  Operable by front panel, mouse, remote control, or control keyboard. ...
  • Page 10 Network Video Recorder User Manual  Alarm and exception information can be sent to the remote host.  Remotely start/stop recording.  Remotely start/stop alarm output.  Remote PTZ control.  Remote JPEG capture.  Virtual host function is provided to get access and manage the IP camera directly. ...

  • Page 11: Table Of Contents

    Network Video Recorder User Manual TABLE OF CONTENTS Chapter 1 Introduction ........................15 1.1 Front Panel ........................15 DS-7600NI-Q1 (/P) and DS-7600-K1(/P) (B)Series ............15 DS-7600NI-Q2 (/P) Series ....................15 DS-7700NI-Q4 (/P) and DS-8600NI-Q8 Series ..............16 1.2 IR Remote Control Operations ..................16 1.3 USB Mouse Operation ......................
  • Page 12 Network Video Recorder User Manual 3.2.3 Using an Auxiliary Monitor ..................56 3.2.4 Quick Setting Toolbar in Live View Mode ............... 57 3.3 Adjusting Live View Settings .................... 59 3.4 Channel-zero Encoding..................... 62 Chapter 4 PTZ Controls ......................... 63 4.1 Configuring PTZ Settings ....................63 4.2 Setting PTZ Presets, Patrols &...
  • Page 13 Network Video Recorder User Manual 6.1.4 Playing Back by Event Search ................104 6.1.5 Playing Back by Tag ....................106 6.1.6 Playing Back by System Logs ................. 108 6.1.7 Playing Back External File ..................110 6.2 Auxiliary Functions of Playback ..................111 6.2.1 Playing Back Frame by Frame ................
  • Page 14 Network Video Recorder User Manual 9.10 Defocus Detection ......................147 9.11 PIR Alarm ........................147 Chapter 10 VCA Search ........................ 148 10.1 Face Search ........................148 10.2 Behavior Search ......................149 Chapter 11 Network Settings ...................... 152 11.1 Configuring General Settings ..................152 11.2 Configuring Advanced Settings ..................
  • Page 15 Network Video Recorder User Manual Chapter 13 Camera Settings ......................189 13.1 Configuring OSD Settings ..................... 189 13.2 Configuring Privacy Mask ..................... 190 13.3 Configuring Video Parameters ..................192 Chapter 14 NVR Management and Maintenance ..............193 14.1 Viewing System Information ..................193 14.2 Searching &...

  • Page 16: Chapter 1 Introduction

    Network Video Recorder User Manual Chapter 1 Introduction 1.1 Front Panel DS-7600NI-Q1 (/P) and DS-7600-K1(/P) (B)Series Figure 1-1 DS-7600NI-Q1 (/P) and DS-7600-K1(/P) (B) Series Table 1-1 Panel Description No. Name Description Power indicator turns green when system is Power running. Status Status indicator blinks red when data is being Status...

  • Page 17: Ds-7700Ni-Q4 (/P) And Ds-8600Ni-Q8 Series

    Network Video Recorder User Manual Table 1-2 Panel Description No. Name Connections POWER Turns green when device is powered up. Flickers red when data is being read from or written to HDD. Flickers blue when network connection is functioning Tx/Rx properly.
  • Page 18 Network Video Recorder User Manual Batteries (2×AAA) must be installed before operation. The IR Remote is set at the factory to control the NVR (using default Device ID# 255) without any additional steps. Device ID# 255 is the default universal device identification number shared by the NVRs.
  • Page 19 Network Video Recorder User Manual Figure 1-4 Remote Control Unpairing (Disabling) an IR Remote from a NVR To unpair an IR Remote from a NVR so that the unit cannot control any NVR functions, proceed as follows: Press the DEV key on the IR Remote. Any existing Device ID# will be erased from the unit’s memory and it will no longer function with the NVR.
  • Page 20 Network Video Recorder User Manual Table 1-4 IR Remote Functions No. Name Function Description • To Turn Power On: If User Has Not Changed the Default NVR Device ID# (255): 1. Press Power On/Off button (1). If User Has Changed the NVR Device ID#: 1.
  • Page 21 Network Video Recorder User Manual User name/password prompt depends on NVR is configuration. See “System Configuration” section. Enable IR Remote: Press DEV button, enter NVR Device ID# with number keys, press Enter to pair unit with the NVR Disable IR Remote: Press DEV button to clear Device ID#; unit will no longer be paired with the NVR Switch to the corresponding channel in Live View or PTZ Control mode...
  • Page 22 Network Video Recorder User Manual Control PTZ camera movement in PTZ control mode Confirm selection in any menu mode Checks checkbox ENTER Play or pause video in Playback mode Advance video a single frame in single-frame Playback mode Stop/start auto switch in auto-switch mode Enter PTZ Control mode Go back to previous screen RESERVED...
  • Page 23 Network Video Recorder User Manual If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator does not turn blue and there is still no response from the remote, please check the following: ...

  • Page 24: Usb Mouse Operation

    Network Video Recorder User Manual 1.3 USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse: Step 1 Plug USB mouse into one of the USB interfaces on the front panel of the NVR. Step 2 The mouse should automatically be detected.

  • Page 25: Input Method Description

    Network Video Recorder User Manual 1.4 Input Method Description Figure 1-5 Soft Keyboard (1) Figure 1-6 Soft Keyboard (2) Description of the buttons on the soft keyboard: Table 1-6 Description of the Soft Keyboard Icons Icon Description Icon Description Number English letter …...

  • Page 26: Rear Panel

    Network Video Recorder User Manual 1.5 Rear Panel DS-7600NI-Q1, DS-7600NI-K1 (B) and DS-7600NI-Q2 Series Figure 1-7 DS-7600NI-Q1, DS-7600NI-K1 (B)and DS-7600NI-Q2 Series Table 1-7 Panel Description Item Description Power Supply 12 VDC power supply. Audio In RCA connector for audio input. HDMI Interface HDMI video output connector.

  • Page 27: Ds-7700Ni-Q4 (/P) And Ds-8600Ni-Q8 Series

    Network Video Recorder User Manual Figure 1-9 DS-7600NI-Q2/16P Series Table 1-8 Panel Description Item Description Power Supply 100~240 VAC power supply. Audio In RCA connector for audio input. HDMI Interface HDMI video output connector. LAN Network Interface 1 10 /100 /1000 Mbps self-adaptive Ethernet interface Audio Out RCA connector for audio output.
  • Page 28 Network Video Recorder User Manual Figure 1-11 DS-7700NI-Q4/P Series The DS-7716NI-Q4/16P and DS-7732NI-Q4/16P provides 16 network Interfaces with PoE function. Figure 1-12 DS-8600NI-Q8 Series Table 1-9 Panel Description Item Description LAN Network Interface 2, 10 /100 /1000 Mbps self-adaptive Ethernet interface Audio Out RCA connector for audio output.
  • Page 29 Network Video Recorder User Manual ALARM OUT Connector for alarm output. RS-232 Interface Connector for RS-232 devices. Audio In RCA connector for audio input. ALARM OUT Connector for alarm output (optional). eSATA Connects external SATA HDD, CD/DVD-RM. Network Interfaces Network interfaces for the cameras and to provide with PoE function power over Ethernet.

  • Page 30: Chapter 2 Getting Started

    Network Video Recorder User Manual Chapter 2 Getting Started 2.1 Device Startup and Activation 2.1.1 Starting Up and Shutting Down the NVR Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the NVR. Before you start: Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground connection is working properly.

  • Page 31: Activating Your Device

    Network Video Recorder User Manual Step 3 Click the Yes button.  OPTION 2: By operating the front panel Step 1 Press and hold the POWER button on the front panel for 3 seconds. Step 2 Enter the administrator’s username and password in the dialog box for authentication. Step 3 Click the Yes button.

  • Page 32: Using The Unlock Pattern For Login

    Network Video Recorder User Manual We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.
  • Page 33 Network Video Recorder User Manual Figure 2-4 Draw the Pattern Connect at least 4 dots to draw the pattern. Each dot can be connected for once only. Step 3 Draw the same pattern again to confirm it. When the two patterns match, the pattern is configured successfully.
  • Page 34 Network Video Recorder User Manual Figure 2-6 Re-set the Pattern Logging in via Unlock Pattern  Only the admin user has the permission to unlock the device.  Please configure the pattern first before unlocking. Please refer to Configuring the Unlock Pattern Step 1 Right click the mouse on the screen and select the menu to enter the interface as shown in Figure 2.8.

  • Page 35: Login And Logout

    Network Video Recorder User Manual  If you have forgotten your pattern, you can select the Forget My Pattern or Switch User option to enter the normal login dialog box.  When the pattern you draw is different from the pattern you have configured, you should try again.

  • Page 36: Using Wizard For Basic Configuration

    Network Video Recorder User Manual In the Login dialog box, if you enter the wrong password 7 times, the current user account will be locked for 60 seconds. User Logout Purpose: After logging out, the monitor turns to the live view mode and if you want to perform any operations, you need to enter user name and password log in again.
  • Page 37 Network Video Recorder User Manual Operating the Setup Wizard: Step 1 The Setup Wizard can walk you through some important settings of the NVR. If you don’t want to use the Setup Wizard at that moment, click the Cancel button. You can also choose to use the Setup Wizard next time by leaving the “Start wizard when the device starts?”...
  • Page 38 Network Video Recorder User Manual Figure 2-14 Advanced Network Parameters Step 6 Click Next button after you configured the network parameters. Step 7 Click Next button to enter the HDD Management window, shown in Figure 2-15. Figure 2-15 HDD Management Step 8 To initialize the HDD, click the Init button.
  • Page 39 Network Video Recorder User Manual Figure 2-16 Search for IP Cameras When you check the checkbox of Enable H.265, the NVR can automatically switch to the H.265 stream of IP camera (which supports H.265 video format) for the initial access. Step 11 Click Next button.

  • Page 40: Adding And Connecting The Ip Cameras

    Network Video Recorder User Manual 2.3 Adding and Connecting the IP Cameras 2.3.1 Activating the IP Camera Purpose: Before adding the camera, make sure the IP camera to add is in active status. You can activate the IP camera when activating the device. Refer to Chapter 2.1.2 Activating Your Device.

  • Page 41: Adding The Online Ip Cameras

    Network Video Recorder User Manual Figure 2-19 Set New Password Create New Password: If the admin password is not used, you must create the new password for the camera and confirm it. Strong Password recommended–We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.
  • Page 42 Network Video Recorder User Manual Step 2 Click the icon in the center of the windw to pop up the adding IP camera interface. Figure 2-20 Icon of Adding IP Camera Step 3 Select the detected IP camera and click the Add button to add it directly, and you can click the Search button to refresh the online IP camera manually.
  • Page 43 Network Video Recorder User Manual Figure 2-22 Adding IP Camera Interface Step 2 The online cameras with same network segment will be detected and displayed in the camera list. Step 3 Select the IP camera from the list and click the button to add the camera.
  • Page 44 Network Video Recorder User Manual  OPTION 3: Step 1 On the IP Camera Management interface, click the Custom Adding button to pop up the Add IP Camera (Custom) interface. Figure 2-24 Custom Adding IP Camera Interface Step 2 You can edit the IP address, protocol, management port, and other information of the IP camera to be added.
  • Page 45 Network Video Recorder User Manual Table 2-1 Description of Icons Icon Explanation Icon Explanation Edit basic parameters of the Add the detected IP camera. camera The camera is disconnected; you can click the icon to get Delete the IP camera the exception information of camera.

  • Page 46: Editing The Connected Ip Cameras And Configuring Customized Protocols

    Network Video Recorder User Manual Figure 2-26 List of Added IP Cameras Enabling the H.265 Stream Access You can check the checkbox of Enable H.265, the NVR can automatically switch to the H.265 stream of IP camera (which supports H.265 video format) for the initial access. 2.3.3 Editing the Connected IP Cameras and Configuring Customized Protocols After the adding of the IP cameras, the basic information of the camera lists in the page, you can...
  • Page 47 Network Video Recorder User Manual Figure 2-27 Edit the Parameters Channel Port: If the connected device is an encoding device with multiple channels, you can choose the channel to connect by selecting the channel port No. in the dropdown list. Step 2 Click OK to save the settings and exit the editing interface.
  • Page 48 Network Video Recorder User Manual Figure 2-29 Password Configuration of the Camera Step 3 Click OK to save the settings and exit the interface.  Configuring the customized protocols Purpose: To connect the network cameras which are not configured with the standard protocols, you can configure the customized protocols for them.
  • Page 49 Network Video Recorder User Manual Before customizing the protocol for the network camera, you have to contact the manufacturer of the network camera to consult the URL (uniform resource locator) for getting main stream and sub-stream. The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path]. Example: rtsp://192.168.1.55:554/ch1/main/av_stream.

  • Page 50: Manage Cameras For Poe Device

    Network Video Recorder User Manual 2.4 Manage Cameras for PoE Device This chapter is only applicable for the models with PoE interfaces. Purpose: Power over Ethernet provides power to a network device via the same cable as used for the network connection.
  • Page 51 Network Video Recorder User Manual Figure 2-32 Edit PoE Channel Parameter 4) Click OK. − Configure PoE channel as normal channel. 1) Click Resource Management for PoE Channel. 2) Disable the PoE channel(s) as your desire. Disabling PoE channel will increase the channel for adding online IP camera.

  • Page 52: Configure Poe Interface

    Network Video Recorder User Manual Figure 2-33 Manage PoE Channel 3) Click Apply. 4) Add non-PoE camera(s) as online IP camera. Refer to 2.3.2 Adding the Online IP Cameras for details. 2.4.3 Configure PoE Interface When it requires long-distance PoE transmission (100 to 300 m), you can configure the PoE channel to the long network cable mode.
  • Page 53 Network Video Recorder User Manual Figure 2-34 Configure PoE Interface  The PoE is enabled with the short network cable mode (OFF) by default.  The allowed max. long network cable may be less than 300 meters depending on different IP camera models and cable materials.

  • Page 54: Chapter 3 Live View

    Network Video Recorder User Manual Chapter 3 Live View 3.1 Introduction of Live View Live view shows you the video image getting from each camera in real time. The NVR automatically enters Live View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing the ESC many times (depending on which menu you’re on) brings you to the Live View mode.

  • Page 55: Operations In Live View Mode

    Network Video Recorder User Manual 3.2 Operations in Live View Mode In live view mode, there are many functions provided. The functions are listed below. • Single Screen: showing only one screen on the monitor. • Multi-screen: showing multiple screens on the monitor simultaneously. •...

  • Page 56: Front Panel Operation On Live View

    Network Video Recorder User Manual 3.2.1 Front Panel Operation on Live View Table 3-2 Front Panel Operation in Live View Functions Front Panel Operation Show single screen Press the corresponding Alphanumeric button. E.g. Press 2 to display only the screen for channel 2. Show multi-screen Press the PREV/FOCUS- button.

  • Page 57: Using An Auxiliary Monitor

    Network Video Recorder User Manual Enter the PTZ control interface. Four modes of output supported, including Standard, Bright, Output Mode Gentle and Vivid. Switch to the auxiliary output mode and the operation for Aux Monitor the main output is disabled. ...

  • Page 58: Quick Setting Toolbar In Live View Mode

    Network Video Recorder User Manual  Main Monitor: Enter Main operation mode. In the live view mode of the main output monitor, the menu operation is not available while Aux output mode is enabled. 3.2.4 Quick Setting Toolbar in Live View Mode On the screen of each channel, there is a quick setting toolbar which shows when you single click the mouse in the corresponding screen.
  • Page 59 Network Video Recorder User Manual Figure 3-3 Digital Zoom Image Settings icon can be selected to enter the Image Settings menu. You can set the image parameters like brightness, contrast, saturation and hue according to the actual demand. Figure 3-4 Image Settings- Customize Live View Strategy can be selected to set strategy, including Real-time, Balanced, Fluency.

  • Page 60: Adjusting Live View Settings

    Network Video Recorder User Manual Face detection function can be used to detect the human faces in live view mode and save in HDD. When there are human faces with the specified size detected in the front of the camera, the device will capture the human face and save in HDD.
  • Page 61 Network Video Recorder User Manual  Enable Audio Output: Enables/disables audio output for the selected video output.  Volume: Adjust the volume of live view, playback and two-way audio for the selected output interface.  Event Output: Designates the output to show event video. ...
  • Page 62 Network Video Recorder User Manual Figure 3-9 Stream Type Settings 4) Click Apply to save the settings. 5) (Optional) You can click the Copy button to copy the stream type settings of the current camera to other camera (s).

  • Page 63: Channel-Zero Encoding

    Network Video Recorder User Manual 3.4 Channel-zero Encoding Purpose: Sometimes you need to get a remote view of many channels in real time from web browser or CMS (Client Management System) software, in order to decrease the bandwidth requirement without affecting the image quality, channel-zero encoding is supported as an option for you. Step 1 Enter the Live View Settings interface.

  • Page 64: Chapter 4 Ptz Controls

    Network Video Recorder User Manual Chapter 4 PTZ Controls 4.1 Configuring PTZ Settings Purpose: Follow the procedure to set the parameters for PTZ. The configuring of the PTZ parameters should be done before you control the PTZ camera. Step 1 Enter the PTZ Settings interface. Menu >Camera>...
  • Page 65 Network Video Recorder User Manual Step 3 Choose the camera for PTZ setting in the Camera dropdown list. Step 4 Enter the parameters of the PTZ camera. All the parameters should be exactly the same as the PTZ camera parameters. Step 5 Click Apply button to save the settings.

  • Page 66: Setting Ptz Presets, Patrols & Patterns

    Network Video Recorder User Manual 4.2 Setting PTZ Presets, Patrols & Patterns Before you start: Please make sure that the presets, patrols and patterns should be supported by PTZ protocols. 4.2.1 Customizing Presets Purpose: Follow the steps to set the Preset location which you want the PTZ camera to point to when an event takes place.

  • Page 67: Customizing Patrols

    Network Video Recorder User Manual This feature enables the camera to point to a specified position such as a window when an event takes place. Step 1 Click the button PTZ in the lower-right corner of the PTZ setting interface; Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel.

  • Page 68: Calling Patrols

    Network Video Recorder User Manual Figure 4-5 PTZ Settings Step 2 Select patrol No. in the drop-down list of patrol. Step 3 Click the Set button to add key points for the patrol. Figure 4-6 Key point Configuration Step 4 Configure key point parameters, such as the key point No., duration of staying for one key point and speed of patrol.

  • Page 69: Customizing Patterns

    Network Video Recorder User Manual Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel. Step 2 Click the button to show the general settings of the PTZ control.

  • Page 70: Calling Patterns

    Network Video Recorder User Manual Step 3 Click the Start button and click corresponding buttons in the control panel to move the PTZ camera, and click the Stop button to stop it. The movement of the PTZ is recorded as the pattern. 4.2.6 Calling Patterns Purpose: Follow the procedure to move the PTZ camera according to the predefined patterns.

  • Page 71: Calling Linear Scan

    180º. 4.2.8 Calling Linear Scan Before operating this function, make sure the connected camera supports the linear scan and is in HIKVISION protocol. Purpose: Follow the procedure to call the linear scan in the predefined scan range.

  • Page 72: One-Touch Park

    4.2.9 One-touch Park Before operating this function, make sure the connected camera supports the linear scan and is in HIKVISION protocol. Purpose: For some certain model of the speed dome, it can be configured to start a predefined park action (scan, preset, patrol and etc.) automatically after a period of inactivity (park time).
  • Page 73 Network Video Recorder User Manual Step 3 There are 3 one-touch park types selectable, click the corresponding button to activate the park action. Park (Quick Patrol): The dome starts patrol from the predefined preset 1 to preset 32 in order after the park time. The undefined preset will be skipped. Park (Patrol 1): The dome starts move according to the predefined patrol 1 path after the park time.

  • Page 74: Ptz Control Panel

    Network Video Recorder User Manual 4.3 PTZ Control Panel To enter the PTZ control panel, there are two ways supported. OPTION 1: In the PTZ settings interface, click the PTZ button on the lower-right corner which is next to the Back button.
  • Page 75 Network Video Recorder User Manual Table 4-1 Description of the PTZ panel icons Icon Description Icon Description Icon Description Direction button and the Zoom+, Focus+, Zoom-, Focus-, auto-cycle Iris+ Iris- button The speed of Light on/off Wiper on/off movement Image 3D Positioning Menu Centralization...

  • Page 76: Chapter 5 Recording Settings

    Network Video Recorder User Manual Chapter 5 Recording Settings 5.1 Configuring Parameters Purpose: By configuring the parameters you can define the parameters which affect the image quality, such as the transmission stream type, the resolution and so on. Before you start: 1) Make sure that the HDD has already been installed.
  • Page 77 Network Video Recorder User Manual Figure 5-3 Recording Parameters Step 2 Parameters Setting for Recording 1) Select Record tab page to configure. You can configure the stream type, the resolution, and other parameters on your demand. Video Encode: select the video encoding to H.265 or H.264. Enable H.264+ Mode: check the checkbox to enable.
  • Page 78 Network Video Recorder User Manual Pre-record: The time you set to record before the scheduled time or event. For example, when an alarm triggers the recording at 10:00, and if you set the pre-record time as 5 seconds, the camera records at 9:59:55. Post-record: The time you set to record after the event or the scheduled time.
  • Page 79 Network Video Recorder User Manual Figure 5-5 Sub-stream Parameters 2) Configure the parameters of the camera. 3) Click Apply to save the settings.

  • Page 80: Configuring Recording Schedule

    Network Video Recorder User Manual 5.2 Configuring Recording Schedule Purpose: Set the record schedule, and then the camera automatically starts/stops recording according to the configured schedule. In this chapter, we take the record schedule procedure as an example, and the same procedure can be applied to configure schedule for both recording and capture.
  • Page 81 Network Video Recorder User Manual Figure 5-6 Recording Schedule Interface The all-day continuous recording is configured for the device by factory default. In the message box, you can choose the day to which you want to set schedule. Figure 5-7 Recording Schedule Interface You can click the button to set the accurate time of the schedule.
  • Page 82 Network Video Recorder User Manual Up to 8 periods can be configured for each day. And the time periods can’t be overlapped each other. IV. Select the record type in the dropdown list.  To enable Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm) and VCA (Video Content Analysis) triggered recording and capture, you must configure the motion detection settings, alarm input settings or VCA settings as well.
  • Page 83 Network Video Recorder User Manual Figure 5-9 Draw the Schedule II. Click the Apply button to validate the settings. Step 3 (Optional) If the settings can also be used to other channels, click Copy, and then choose the channel to which you want to copy. Step 4 Click Apply to save the settings.

  • Page 84: Configuring Motion Detection Recording

    Network Video Recorder User Manual 5.3 Configuring Motion Detection Recording Purpose: Follow the steps to set the motion detection. In the live view mode, once a motion detection event takes place, the NVR can analyze it and take alarm response actions. Enabling motion detection function can trigger certain channels to start recording, or trigger full screen monitoring, audio warning, notify the surveillance center and so on.
  • Page 85 Network Video Recorder User Manual Figure 5-12 Motion Detection Handling 1) Select the channels which you want the motion detection event to trigger recording. 2) Click Apply to save the settings. 3) Click OK to back to the upper level menu. 4) Exit the Motion Detection menu.

  • Page 86: Configuring Alarm Triggered Recording

    Network Video Recorder User Manual 5.4 Configuring Alarm Triggered Recording Purpose: Follow the procedure to configure alarm triggered recording. Step 1 Enter the Alarm settings interface. Menu> Configuration> Alarm Figure 5-13 Alarm Settings Step 2 Click Alarm Input. Figure 5-14 Alarm Settings- Alarm Input 1) Select Alarm Input number and configure alarm parameters.
  • Page 87 Network Video Recorder User Manual Figure 5-15 Alarm Settings 5) Choose the alarm triggered recording channel. 6) Check the checkbox to select channel. 7) Click Apply to save settings. 8) Click OK to back to the upper level menu. Repeat the above steps to configure other alarm input parameters. If the settings can also be applied to other alarm inputs, click Copy and choose the alarm input number.

  • Page 88: Configuring Vca Event Recording

    Network Video Recorder User Manual 5.5 Configuring VCA Event Recording Purpose: The event triggered recording can be configured through the menu. Then events include the motion detection, alarm and VCA events (face detection/face capture, line crossing detection, intrusion detection, region entrance detection, region exiting detection, loitering detection, people gathering detection, fast moving detection, parking detection, unattended baggage detection, object removal detection, audio loss exception detection, sudden change of sound intensity detection, and defocus detection).
  • Page 89 Network Video Recorder User Manual Figure 5-18 Set Trigger Camera of VCA Alarm The PTZ Linking function is only available for the VCA settings of IP cameras. Step 6 Enter Record Schedule settings interface (Menu > Record > Schedule > Record Schedule), and then set VCA as the record type.

  • Page 90: Manual Recording

    Network Video Recorder User Manual 5.6 Manual Recording Purpose: Follow the steps to set parameters for the manual recording and continuous capture. Using manual recording and continuous capture, you need to manually cancel the record and capture. The manual recording and manual continuous capture is prior to the scheduled recording and capture. Step 1 Enter the Manual settings interface.

  • Page 91: Configuring Holiday Recording

    Network Video Recorder User Manual 5.7 Configuring Holiday Recording Purpose: Follow the steps to configure the record schedule on holiday for that year. You may want to have different plan for recording and capture on holiday. Step 1 Enter the Record setting interface. Menu >...
  • Page 92 Network Video Recorder User Manual 2) Check the checkbox after Enable Holiday. 3) Select Mode from the dropdown list. 4) There are three different modes for the date format to configure holiday schedule. 5) Set the start and end date. 6) Click Apply to save settings.

  • Page 93: Configuring Redundant Recording

    Network Video Recorder User Manual 5.8 Configuring Redundant Recording Purpose: Enabling redundant recording, which means saving the record files and captured pictures not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability.
  • Page 94 Network Video Recorder User Manual 2) Click More Settings to enter the following interface. Figure 5-24 Record Parameters 3) Select Camera you want to configure in the drop-down list. 4) Check the checkbox of Redundant Record/Capture. 5) Click OK to save settings and back to the upper level menu. Repeat the above steps for configuring other channels.

  • Page 95: Configuring Hdd Group For Recording

    Network Video Recorder User Manual 5.9 Configuring HDD Group for Recording Purpose: You can group the HDDs and save the record files and captured pictures in certain HDD group. Step 1 Enter HDD setting interface. Menu>HDD Figure 5-25 HDD General Step 2 Select Advanced on the left side menu.

  • Page 96: Files Protection

    Network Video Recorder User Manual 5.10 Files Protection Purpose: You can lock the recording files or set the HDD property to Read-only to protect the record files from being overwritten. 5.10.1 Locking the Recording Files  Lock File when Playback Step 1 Enter Playback interface.
  • Page 97 Network Video Recorder User Manual Figure 5-28 Locked File Management In the File Management interface, you can also click to change it to to unlock the file and the file is not protected.  Lock File when Export Step 1 Enter Export setting interface. Menu>...

  • Page 98: Setting Hdd Property To Read-Only

    Network Video Recorder User Manual Step 5 Protect the record files. 1) Find the record files you want to protect, and then click the icon which will turn to , indicating that the file is locked. The record files of which the recording is still not completed cannot be locked. 2) Click to change it to to unlock the file and the file is not protected.
  • Page 99 Network Video Recorder User Manual Step 4 Click OK to save settings and back to the upper level menu.  You cannot save any files in a Read-only HDD. If you want to save files in the HDD, change the property to R/W. ...

  • Page 100: Chapter 6 Playback

    Network Video Recorder User Manual Chapter 6 Playback 6.1 Playing Back Record Files 6.1.1 Instant Playback Purpose Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported. Instant playback by channel Choose a channel in live view mode and click the button in the quick setting toolbar.
  • Page 101 Network Video Recorder User Manual Figure 6-2 Right-click Menu under Live View Pressing numerical buttons will switch playback to the corresponding channels during playback process. Playback by Time Purpose Play back video files recorded in specified time duration. Multi-channel simultaneous playback and channel switch are supported.
  • Page 102 Network Video Recorder User Manual Figure 6-3 Playback Calendar If there are record files for that camera in that day, in the calendar, the icon for that day is displayed in different colors for different recording types: blue for continuous recording and red for event recording.
  • Page 103 Network Video Recorder User Manual  The indicates the start/end time of the recorded video files.  Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to locate specific frames. Table 6-1 Detailed Explanation of Playback Toolbar Item Button...

  • Page 104: Playing Back By Smart Search

    Network Video Recorder User Manual The playing speed of 256X is supported. 6.1.3 Playing back by Smart Search Purpose The smart playback function provides an easy way to get through the less effective information. When you select the smart playback mode, the system will analyze the video containing the motion, line or intrusion detection information, mark it with green color and play it in the normal speed while the video without motion will be played in the 16-time speed.

  • Page 105: Playing Back By Event Search

    Network Video Recorder User Manual Step 6 Set the rules and areas for smart search of line crossing detection, intrusion detection or motion detection event triggered recording. Line Crossing Detection  Select the button, and click on the image to specify the start point and end point of the line.
  • Page 106 Network Video Recorder User Manual Figure 6-8 Event Search Interface Step 4 Select the minor type of VCA from the drop-down list. (Please refer to Chapter 9 VCA Alarm for the details of VCA detection types). For configuring the VCA recording, please refer to Chapter 5.4 Configuring VCA Event Recording and Capture;...

  • Page 107: Playing Back By Tag

    Network Video Recorder User Manual Step 9 Enter the playback interface. The toolbar in the bottom part of playback interface can be used to control playing process. Figure 6-10 Interface of Playback by Event You can click button to select the previous or next event. Please refer to Table 6.1 for the description of buttons on the toolbar.
  • Page 108 Network Video Recorder User Manual Figure 6-11 Interface of Playback by Time Click button to add default tag. Click button to add customized tag and input tag name. Max. 64 tags can be added to a single video file. Step 3 Tag management. Click button to enter the File Management interface and click Tag to manage the tags.

  • Page 109: Playing Back By System Logs

    Network Video Recorder User Manual Step 3 Choose channels, edit start time and end time, and then click Search to enter Search Result interface. You can enter keyword in the textbox to search the tag on your command. Step 4 Click button to play back the selected tag file.
  • Page 110 Network Video Recorder User Manual Figure 6-14 System Log Search Interface Step 4 Choose a log with record file and click button to enter Playback interface. If there is no record file at the time point of the log, the message box “No result found” will pop Figure 6-15 Result of System Log Search Step 5 Playback interface.

  • Page 111: Playing Back External File

    Network Video Recorder User Manual Figure 6-16 Interface of Playback by Log 6.1.7 Playing Back External File Purpose: Perform the following steps to look up and play back files in the external devices. Step 1 Enter Tag Search interface. Menu>Playback Step 2 Select the External File in the drop-down list on the top-left side.

  • Page 112: Auxiliary Functions Of Playback

    Network Video Recorder User Manual 6.2 Auxiliary Functions of Playback 6.2.1 Playing Back Frame by Frame Purpose: Play video files frame by frame, in case of checking image details of the video when abnormal events happen. Go to Playback interface. If you choose playback of the record file: click button until the speed changes to Single frame and one click on the playback screen represents playback of one frame.

  • Page 113: Fast View

    Network Video Recorder User Manual 6.2.3 Fast View You can hold the mouse to drag on the time bar to get the fast view of the video files. Step 1 Enter the playback interface and start to play the video files. Step 2 Use the mouse to hold and drag through the playing time bar to fast view the video files.
  • Page 114 Network Video Recorder User Manual Figure 6-20 File Management Step 3 You can view the saved video clips, lock/unlock the files and edit the tags which you added in the playback mode. Step 4 If required, select the items and click Export All or Export to export the clips/pictures/files/tags to local storage device.

  • Page 115: Chapter 7 Backup

    Network Video Recorder User Manual Chapter 7 Backup 7.1 Backing up Record Files 7.1.1 Quick Export Purpose: Export record files to backup device(s) quickly. Step 1 Enter Video Export interface. Menu>Export>Normal Choose the channel(s) you want to back up and click Quick Export button. The time duration of record files on a specified channel cannot exceed one day.
  • Page 116 Network Video Recorder User Manual Here we use USB Flash Drive and please refer to the next section Normal Backup for more backup devices supported by the NVR. Figure 7-2 Quick Export using USB1-1 Stay in the Exporting interface until all record files are exported. Figure 7-3 Export Finished Step 4 Check backup result.

  • Page 117: Backing Up By Normal Video Search

    Network Video Recorder User Manual Figure 7-4 Checkup of Quick Export Result Using USB1-1 7.1.2 Backing up by Normal Video Search Purpose: The record files can be backup to various devices, such as USB devices (USB flash drives, USB HDDs, USB writer), or SATA writer.
  • Page 118 Network Video Recorder User Manual Figure 7-5 Normal Video Search for Backup Step 4 Select video files or pictures from the Chart or List to export. Click to play the record file if you want to check it. Check the checkbox before the record files you want to back up. The size of the currently selected files is displayed in the lower-left corner of the window.
  • Page 119 Network Video Recorder User Manual Or you can select recording files you want to back up, and click Export button to enter Export interface. If the inserted USB device is not recognized:  Click the Refresh button.  Reconnect device. ...

  • Page 120: Backing Up By Event Search

    Network Video Recorder User Manual 7.1.3 Backing up by Event Search Purpose: Back up event-related record files using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer or eSATA HDD. Quick Backup and Normal Backup are supported. Step 1 Enter Export interface. Menu>Export>Event Step 2 Select the cameras to search.

  • Page 121: Backing Up Video Clips

    Network Video Recorder User Manual Figure 7-10 Result of Event Search Step 6 Export the video files. Please refer to step5 of Chapter 7.1.2 Backing up by Normal Video Search for details. 7.1.4 Backing up Video Clips Purpose: You may also select video clips in playback mode to export directly during Playback, using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer or eSATA HDD.

  • Page 122: Managing Backup Devices

    Network Video Recorder User Manual Step 4 Export the video clips or captured pictures in playback. Please refer to step5 of Chapter 7.1.2 Backing up by Normal Video Search for details. 7.2 Managing Backup Devices Management of USB flash drives, USB HDDs and eSATA HDDs Step 1 Enter the Export interface.

  • Page 123: Chapter 8 Alarm Settings

    Network Video Recorder User Manual Chapter 8 Alarm Settings 8.1 Setting Motion Detection Alarm Step 1 Enter Motion Detection interface of Camera Management and choose a camera you want to set up motion detection. Menu> Camera> Motion Figure 8-1 Motion Detection Setup Interface Step 2 Set up detection area and sensitivity.
  • Page 124 Network Video Recorder User Manual Figure 8-2 Set Trigger Camera of Motion Detection Step 4 Set up arming schedule of the channel. 1) Select Arming Schedule tab to set the arming schedule of handling actions for the motion detection. 2) Choose one day of a week and up to eight time periods can be set within each day. 3) Click Apply to save the settings Time periods shall not be repeated or overlapped.

  • Page 125: Setting Sensor Alarms

    Network Video Recorder User Manual 8.2 Setting Sensor Alarms Purpose: Set the handling action of an external sensor alarm. Step 1 Enter Alarm Settings of System Configuration and select an alarm input. Menu> Configuration> Alarm Select Alarm Input tab to enter Alarm Input Settings interface. Figure 8-4 Alarm Status Interface of System Configuration Step 2 Set up the handling action of the selected alarm input.
  • Page 126 Network Video Recorder User Manual When the alarm input 1 (Local<-1) is enabled with one-key disarming, the other alarm input settings are not configurable. Step 4 Select Trigger Channel tab and select one or more channels which will start to record/capture or become full-screen monitoring when an external alarm is input, and click Apply to save the settings.
  • Page 127 Network Video Recorder User Manual Figure 8-7 Set PTZ Linking of Alarm Input Step 8 If you want to set handling action of another alarm input, repeat the above steps. Or you can click the Copy button on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the settings to them.

  • Page 128: Detecting Video Loss Alarm

    Network Video Recorder User Manual 8.3 Detecting Video Loss Alarm Purpose: Detect video loss of a channel and take alarm response action(s). Step 1 Enter Video Loss interface of Camera Management and select a channel you want to detect. Menu> Camera> Video Loss Figure 8-9 Video Loss Setup Interface Step 2 Set up handling action of video loss.
  • Page 129 Network Video Recorder User Manual Figure 8-10 Set Arming Schedule of Video Loss Step 4 Select Linkage Action tab to set up alarm response action of video loss (please refer to Chapter Setting Alarm Response Actions). Step 5 Click the OK button to complete the video loss settings of the channel.

  • Page 130: Detecting Video Tampering Alarm

    Network Video Recorder User Manual 8.4 Detecting Video Tampering Alarm Purpose: Trigger alarm when the lens is covered and take alarm response action(s). Step 1 Enter Video Tampering interface of Camera Management and select a channel you want to detect video tampering. Menu>...
  • Page 131 Network Video Recorder User Manual Figure 8-12 Set Arming Schedule of Video Tampering Step 4 Select Linkage Action tab to set up alarm response actions of video tampering alarm (please refer to Chapter Setting Alarm Response Actions). Step 5 Click the OK button to complete the video tampering settings of the channel.

  • Page 132: Handling Exceptions Alarm

    Network Video Recorder User Manual 8.5 Handling Exceptions Alarm Purpose: Exception settings refer to the handling action of various exceptions, e.g.  HDD Full: The HDD is full.  HDD Error: Writing HDD error or unformatted HDD.  Network Disconnected: Disconnected network cable. ...

  • Page 133: Setting Alarm Response Actions

    Network Video Recorder User Manual 8.6 Setting Alarm Response Actions Purpose: Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output and Send Email. Event Hint Display When an event or exception happens, a hint can be displayed on the lower-left corner of live view image.
  • Page 134 Network Video Recorder User Manual If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval of 10 seconds (default dwell time). A different dwell time can be set by going to Menu >Configuration>Live View > Full Screen Monitoring Dwell Time. Auto-switch will terminate once the alarm stops and you will be taken back to the Live View interface.
  • Page 135 Network Video Recorder User Manual If “Manually Clear” is selected in the dropdown list of Dwell Time, you can clear it only by going to Menu> Manual> Alarm. Figure 8-16 Alarm Output Setup Interface Step 3 Set up arming schedule of the alarm output. Choose one day of a week and up to 8 time periods can be set within each day.
  • Page 136 Network Video Recorder User Manual Figure 8-18 Copy Settings of Alarm Output...

  • Page 137: Triggering Or Clearing Alarm Output Manually

    Network Video Recorder User Manual 8.7 Triggering or Clearing Alarm Output Manually Purpose: Sensor alarm can be triggered or cleared manually. If “Manually Clear” is selected in the dropdown list of dwell time of an alarm output, the alarm can be cleared only by clicking Clear button in the following interface.

  • Page 138: Chapter 9 Vca Alarm

    Network Video Recorder User Manual Chapter 9 VCA Alarm The NVR supports the VCA detection alarm (face detection, vehicle detection, line crossing detection and intrusion detection, region entrance detection, region exiting detection, unattended baggage detection, object removal detection, audio loss exception detection, sudden change of sound intensity detection, and defocus detection) sent by IP camera.

  • Page 139: Line Crossing Detection

    Network Video Recorder User Manual Step 3 Select the VCA detection type to Face Detection. Step 4 Check the Enable checkbox to enable this function. Step 5 Click to enter the face detection settings interface. Configure the trigger channel, arming schedule and linkage action for the face detection alarm. Please refer to step3~step5 of Chapter 8.1 Setting Motion Detection Alarm for detailed instructions.
  • Page 140 Network Video Recorder User Manual A<->B: Only the arrow on the B side shows; when an object going across the configured line with both direction can be detected and alarms are triggered. A->B: Only the object crossing the configured line from the A side to the B side can be detected.
  • Page 141 Network Video Recorder User Manual Figure 9-4 Draw Line for Line Crossing Detection Step 8 Click Apply to activate the settings.

  • Page 142: Intrusion Detection

    Network Video Recorder User Manual 9.3 Intrusion Detection Purpose: Intrusion detection function detects people, vehicle or other objects which enter and loiter in a pre-defined virtual region, and some certain actions can be taken when the alarm is triggered. Step 1 Enter the VCA settings interface. Menu>...
  • Page 143 Network Video Recorder User Manual 5) Click-OK to save the rule settings and back to the line crossing detection settings interface. Step 7 Click and draw a quadrilateral in the preview window by specifying four vertexes of the detection region, and right click to complete drawing. Only one region can be configured.

  • Page 144: Region Entrance Detection

    Network Video Recorder User Manual 9.4 Region Entrance Detection Purpose: Region entrance detection function detects people, vehicle or other objects which enter a pre-defined virtual region from the outside place, and some certain actions can be taken when the alarm is triggered. Step 1 Enter the VCA settings interface.

  • Page 145: Region Exiting Detection

    Network Video Recorder User Manual Up to 4 rules can be configured. Step 8 Click Apply to save the settings. 9.5 Region Exiting Detection Purpose: Region exiting detection function detects people, vehicle or other objects which exit from a pre-defined virtual region, and some certain actions can be taken when the alarm is triggered. ...

  • Page 146: Audio Exception Detection

    Network Video Recorder User Manual  Please refer to the Chapter 9.4 Intrusion Detection for operating steps to configure the object removal detection.  The Threshold [5s-20s] in the Rule Settings defines the time of the objects removed from the region. If you set the value as 10, alarm is triggered after the object disappears from the region for 10s.

  • Page 147: Sudden Scene Change Detection

    Network Video Recorder User Manual Figure 9-8 Set Audio Exception Detection Rules 1) Check the checkbox of Audio Input Exception to enable the audio loss detection function. 2) Check the checkbox of Sudden Increase of Sound Intensity Detection to detect the sound steep rise in the surveillance scene.

  • Page 148: Defocus Detection

    Network Video Recorder User Manual  Please refer to the Chapter 9.2 Face Detection for operating steps to configure the scene change detection.  The Sensitivity in the Rule Settings ranges from 1 to 100, and the higher the value is, the more easily the change of scene can trigger the alarm.

  • Page 149: Chapter 10 Vca Search

    Network Video Recorder User Manual Chapter 10 VCA Search With the configured VCA detection, the NVR supports the VCA search for the behavior analysis, face capture, people counting and heat map results. 10.1 Face Search Purpose: When there are detected face picture captured and saved in HDD, you can enter the Face Search interface to search the picture and play the picture related video file according to the specified conditions.

  • Page 150: Behavior Search

    Network Video Recorder User Manual Figure 10-2 Face Search Interface Step 5 Play the face picture related video file. You can double click on a face picture to play its related video file in the view window on the top right, or select a picture item and click to play it.
  • Page 151 Network Video Recorder User Manual The behavior analysis detects a series of suspicious behavior based on VCA detection, and certain linkage methods will be enabled if the alarm is triggered. Step 1 Enter the Behavior Search interface. Menu>VCA Search> Behavior Search Step 2 Select the camera (s) for the behavior search.
  • Page 152 Network Video Recorder User Manual Figure 10-5 Behavior Search Results Step 6 Play the behavior analysis picture related video file. You can double click on a picture from the list to play its related video file in the view window on the top right, or select a picture item and click to play it.

  • Page 153: Chapter 11 Network Settings

    Network Video Recorder User Manual Chapter 11 Network Settings 11.1 Configuring General Settings Purpose: Network settings must be properly configured before you operate NVR over network. Step 1 Enter the Network Settings interface. Menu >Configuration>Network Step 2 Select the General tab. Figure 11-1 Network Settings Interface Step 3 In the General Settings interface, you can configure the following settings: Working Mode, NIC Type, IPv4 Address, IPv4 Gateway, MTU, DNS DHCP and DNS Server.
  • Page 154 Network Video Recorder User Manual For the DS-7600NI-Q1/P and DS-7600NI-Q2/P series NVR, you need to configure the internal NIC address, so that IP addresses are assigned to the cameras connected to the PoE interfaces. Step 4 After having configured the general settings, click Apply button to save the settings. Working Mode Two 10M/100M/1000M NIC cards are provided and it allows the device to work in the Multi-address and Net-fault Tolerance modes.

  • Page 155: Configuring Advanced Settings

    Step 6 Bind your device with a Hik-Connect account. 1) Use a smart phone to scan the QR code, and download Hik-Connect app. You can also download it from https://appstore.hikvision.com, or the QR code below. Refer to Hik-Connect Mobile Client User Manual for details.

  • Page 156: Configuring Ddns

     If the device is already bound with an account, you can click Unbind to unbind with the current account.  If errors like “Unknown app” occur during app installation, please click Installation Help at the upper-right corner in https://appstore.hikvision.com/ for solutions. Step 7 Click Apply. What to do next: After configuration, you can access and manage your devices through Hik-Connect app or website.
  • Page 157 Network Video Recorder User Manual 3) Enter the User Name and Password registered in the DynDNS website. Figure 11-3 DynDNS Settings Interface • PeanutHull: Enter the User Name and Password obtained from the PeanutHull website. Figure 11-4 PeanutHull Settings Interface •...

  • Page 158: Configuring Pppoe

    Network Video Recorder User Manual 11.2.3 Configuring PPPoE Purpose: Your NVR also allows access by Point-to-Point Protocol over Ethernet (PPPoE). Step 1 Enter the Network Settings interface. Menu >Configuration> Network Step 2 Select the PPPoE tab to enter the PPPoE Settings interface, as shown in Figure 11-6. Figure 11-6 PPPoE Settings Interface Step 3 Check the PPPoE checkbox to enable this feature.

  • Page 159: Configuring Snmp

    Network Video Recorder User Manual Enabling NTP will disable Hik-Connect server time sync. Step 3 Configure the following NTP settings: Interval: Time interval between the two synchronizing actions with NTP server. The unit is minute. NTP Server: IP address of NTP server. NTP Port: Port of NTP server.

  • Page 160: Configuring More Settings

    Network Video Recorder User Manual Figure 11-9 SNMP Settings Interface Step 5 When you choose the Yes option in step4, configure the following SNMP settings: Trap Address: IP Address of SNMP host. Trap Port: Port of SNMP host. Step 6 Click the Apply button to save and exit the interface. Before setting the SNMP, please download the SNMP software and manage to receive the device information via SNMP port.

  • Page 161: Configuring Https Port

    Network Video Recorder User Manual When adding a device to the CMS (Client Management System) software, the multicast address must be the same as the device’s multicast IP.  RTSP Port: The RTSP (Real Time Streaming Protocol) is a network control protocol designed for use in entertainment and communications systems to control streaming media servers.
  • Page 162 Network Video Recorder User Manual Step 3 Enter the HTTPS settings interface. Step 4 Configuration > Network > Advanced Settings > HTTPS Step 5 Create the self-signed certificate or authorized certificate. Figure 11-12 HTTPS Settings OPTION 1: Create the self-signed certificate 1) Click the Create button to create the following dialog box.

  • Page 163: Configuring Email

    Network Video Recorder User Manual 3) After receiving the signed valid certificate, import the certificate to the device. OPTION 3: Install the available certificate 1) Click Browse to locate the certificate file from your local directory. 2) Click Install to install the certificate. Figure 11-14 Install Available Certificate Step 6 There will be the certificate information after you successfully create and install the certificate.
  • Page 164 Network Video Recorder User Manual the Internet depending on the location of the e-mail accounts to which you want to send notification. Step 1 Enter the Network Settings interface. Menu >Configuration> Network Step 2 Set the IPv4 Address, IPv4 Subnet Mask, IPv4 Gateway and the Preferred DNS Server in the Network Settings menu, as shown in Figure 11-16.

  • Page 165: Configuring Nat

    Network Video Recorder User Manual SMTP Port: The SMTP port. The default TCP/IP port used for SMTP is 25. Enable SSL/TLS (optional): Click the checkbox to enable SSL/TLS if required by the SMTP server. Sender: The name of sender. Sender’s Address: The Email address of sender. Select Receivers: Select the receiver.
  • Page 166 Network Video Recorder User Manual Figure 11-18 UPnP™ Settings Interface Step 3 Check checkbox to enable UPnP™. Step 4 Select the Mapping Type as Manual or Auto in the drop-down list. OPTION 1: Auto If you select Auto, the Port Mapping items are read-only, and the external ports are set by the router automatically.
  • Page 167 Network Video Recorder User Manual each other. If multiple devices are configured for the UPnP™ settings under the same router, the value of the port No. for each device should be unique. Figure 11-20 External Port Settings Dialog Box 3) Click Apply button to save the settings. 4) You can click Refresh button to get the latest status of the port mapping.

  • Page 168: Configuring Virtual Host

    Network Video Recorder User Manual 11.2.10 Configuring Virtual Host Purpose: You can directly get access to the IP camera management interface after enabling this function. The Virtual host function can be only configured through the web browser. Step 1 Enter the Advanced settings interface, as shown in the Figure 11-23. Configuration >...
  • Page 169 Network Video Recorder User Manual Figure 11-24 Network Traffic Interface Step 2 You can view the sending rate and receiving rate information on the interface. The traffic data is refreshed every 1 second.

  • Page 170: Configuring Network Detection

    Network Video Recorder User Manual 11.4 Configuring Network Detection Purpose: You can obtain network connecting status of NVR through the network detection function, including network delay, packet loss, etc. 11.4.1 Testing Network Delay and Packet Loss Step 1 Enter the Network Traffic interface. Menu >Maintenance>Net Detect Step 2 Click the Network Detection tab to enter the Network Detection menu, as shown in Figure 11-25.

  • Page 171: Checking The Network Status

    Network Video Recorder User Manual Click Refresh button if the connected local backup device cannot be displayed. When it fails to detect the backup device, please check whether it is compatible with the NVR. You can format the backup device if the format is incorrect. Figure 11-27 Export Network Packet Step 4 Click Export button to start exporting.

  • Page 172: Checking Network Statistics

    Network Video Recorder User Manual Figure 11-29 Network Status Checking If the network is normal the following message box pops out. Figure 11-30 Network Status Checking Result If the message box pops out with other information instead of this one, you can click Network button to show the quick setting interface of the network parameters.
  • Page 173 Network Video Recorder User Manual Figure 11-31 Network Stat. Interface Step 3 Check the bandwidth of IP Camera, bandwidth of Remote Live View, bandwidth of Remote Playback, bandwidth of Net Receive Idle and bandwidth of Net Send Idle. Step 4 You can click Refresh to get the newest status.

  • Page 174: Chapter 12 Hdd Management

    Network Video Recorder User Manual Chapter 12 HDD Management 12.1 Initializing HDDs Purpose: A newly installed hard disk drive (HDD) must be initialized before it can be used with your NVR. A message box pops up when the NVR starts up if there exits any uninitialized HDD. Figure 12-1 Message Box of Uninitialized HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD.
  • Page 175 Network Video Recorder User Manual Step 5 Select the OK button to start initialization. Figure 12-4 Status changes to Initializing Step 6 After the HDD has been initialized, the status of the HDD will change from Uninitialized to Normal. Figure 12-5 HDD Status Changes to Normal Initializing the HDD will erase all data on it.

  • Page 176: Managing Network Hdd

    Network Video Recorder User Manual 12.2 Managing Network HDD Purpose: You can add the allocated NAS or disk of IP SAN to NVR, and use it as network HDD. Up to 8 network disks can be added. Step 1 Enter the HDD Information interface. Menu >...
  • Page 177 Network Video Recorder User Manual Figure 12-8 Add NAS Disk  Add IP SAN: 1) Enter the NetHDD IP address in the text field. 2) Click the Search button to search the available IP SAN disks. 3) Select the IP SAN disk from the list shown below. 4) Click the OK button to add the selected IP SAN disk.

  • Page 178: Managing Hdd Group

    Network Video Recorder User Manual Figure 12-10 Initialize Added NetHDD 12.3 Managing HDD Group 12.3.1 Setting HDD Groups Purpose: Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. Step 1 Enter the Storage Mode interface.

  • Page 179: Setting Hdd Property

    Network Video Recorder User Manual Figure 12-13 Local HDD Settings Interface Step 7 Select the Group number for the current HDD. The default group No. for each HDD is 1. Step 8 Click the OK button to confirm the settings. Figure 12-14 Confirm HDD Group Settings Step 9 In the pop-up Attention box, click the Yes button to finish the settings.
  • Page 180 Network Video Recorder User Manual Figure 12-15 Set HDD Property Step 3 Set the HDD property to R/W, Read-only or Redundancy. Step 4 Click the OK button to save the settings and exit the interface. Step 5 In the HDD Information menu, the HDD property will be displayed in the list. At least 2 hard disks must be installed on your NVR when you want to set a HDD to Redundancy, and there is one HDD with R/W property.

  • Page 181: Configuring Quota Mode

    Network Video Recorder User Manual 12.4 Configuring Quota Mode Purpose: Each camera can be configured with allocated quota for the storage of recorded files or captured pictures. Step 1 Enter the Storage Mode interface. Menu > HDD > Advanced Step 2 Set the Mode to Quota, as shown in Figure 12-16. The NVR must be rebooted to enable the changes to take effect.
  • Page 182 Network Video Recorder User Manual Figure 12-18 Copy Settings to Other Camera(s) Step 6 Select the camera (s) to be configured with the same quota settings. You can also click the checkbox of IP Camera to select all cameras. Step 7 Click the OK button to finish the Copy settings and back to the Storage Mode interface. Step 8 Click the Apply button to apply the settings.

  • Page 183: Configuring Disk Clone

    Network Video Recorder User Manual 12.5 Configuring Disk Clone Purpose: If the S.M.A.R.T. detection result declares the HDD is abnormal, you can choose to clone all the data on the HDD to an inserted eSATA disk manually. Refer to Chapter 12.8 HDD Detection for details of S.M.A.R.T detection.
  • Page 184 Network Video Recorder User Manual The capacity of destination disk must be the same as that of the clone source disk. Step 4 Check the checkbox of the HDD to be cloned in the Clone Source list. Step 5 Click the Clone button and a message box pops up. Figure 12-21 Message Box for Disk Clone Step 6 Click the Yes button to continue.

  • Page 185: Checking Hdd Status

    Network Video Recorder User Manual 12.6 Checking HDD Status Purpose: You may check the status of the installed HDDs on NVR so as to take immediate check and maintenance in case of HDD failure. Checking HDD Status in HDD Information Interface Step 1 Enter the HDD Information interface.
  • Page 186 Network Video Recorder User Manual Figure 12-24 View HDD Status (2)

  • Page 187: Hdd Detection

    Network Video Recorder User Manual 12.7 HDD Detection Purpose: The device provides the HDD detection function such as the adopting of the S.M.A.R.T. and the Bad Sector Detection technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures.
  • Page 188 Network Video Recorder User Manual Step 4 Select the HDD No. in the dropdown list you want to configure, and choose All Detection or Key Area Detection as the detection type. Step 5 Click the Detect button to start the detection. Figure 12-26 Bad Sector Detection And you can click Error info button to see the detailed damage information.

  • Page 189: Configuring Hdd Error Alarms

    Network Video Recorder User Manual 12.8 Configuring HDD Error Alarms Purpose: You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal. Step 1 Enter the Exception interface. Menu > Configuration > Exceptions Step 2 Select the Exception Type to HDD Error from the dropdown list. Step 3 Click the checkbox(s) below to select the HDD error alarm type (s), as shown in Figure 12-27.

  • Page 190: Chapter 13 Camera Settings

    Network Video Recorder User Manual Chapter 13 Camera Settings 13.1 Configuring OSD Settings Purpose: You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc. Step 1 Enter the OSD Configuration interface. Menu > Camera > OSD Step 2 Select the camera to configure OSD settings.

  • Page 191: Configuring Privacy Mask

    Network Video Recorder User Manual 13.2 Configuring Privacy Mask Purpose: You are allowed to configure the four-sided privacy mask zones that cannot be viewed by the operator. The privacy mask can prevent certain surveillance areas to be viewed or recorded. Step 1 Enter the Privacy Mask Settings interface.
  • Page 192 Network Video Recorder User Manual Figure 13-3 Set Privacy Mask Area Step 6 Click the Apply button to save the settings.

  • Page 193: Configuring Video Parameters

    Network Video Recorder User Manual 13.3 Configuring Video Parameters Purpose: You can customize the image parameters including the brightness, contrast, saturation, image rotate and mirror for the live view and recording effect. Step 1 Enter the Image Settings interface. Menu > Camera >Image Figure 13-4 Image Settings Interface Step 2 Select the camera to set image parameters.

  • Page 194: Chapter 14 Nvr Management And Maintenance

    Network Video Recorder User Manual Chapter 14 NVR Management and Maintenance 14.1 Viewing System Information Step 1 Enter the System Information interface. Menu >Maintenance>System Info Step 2 You can click the Device Info, Camera, Record, Alarm, Network and HDD tabs to view the system information of the device.

  • Page 195: Searching & Exporting Log Files

    Network Video Recorder User Manual 14.2 Searching & Exporting Log Files Purpose: The operation, alarm, exception and information of the NVR can be stored in log files, which can be viewed and exported at any time. Step 1 Enter the Log Search interface. Menu >...
  • Page 196 Network Video Recorder User Manual Figure 14-3 Log Search Results Up to 2000 log files can be displayed each time. Step 5 You can click the button of each log or double click it to view its detailed information, as shown in Figure 14-4.

  • Page 197: Importing/Exporting Ip Camera Info

    Network Video Recorder User Manual Figure 14-5 Export Log Files Step 7 Select the backup device from the dropdown list of Device Name. Step 8 Select the format of the log files to be exported. Up to 15 formats are selectable. Step 9 Click the Export to export the log files to the selected backup device.

  • Page 198: Importing/Exporting Configuration File

    Network Video Recorder User Manual 14.4 Importing/Exporting Configuration File Purpose: The configuration files of the NVR can be exported to local device for backup; and the configuration files of one NVR can be imported to multiple NVR devices if they are to be configured with the same parameters.

  • Page 199: Upgrading System

    Network Video Recorder User Manual Menu > Maintenance > Import Step 2 Select a USB flash disk. Step 3 Select the configuration file from the USB flash disk. Step 4 Click Import. Step 5 Input the admin password. Step 6 Import the configuration file to device. After having finished the import of configuration files, the device will reboot automatically.

  • Page 200: Upgrading By Ftp

    Network Video Recorder User Manual Step 6 Click the Upgrade button to start upgrading. Step 7 After the upgrading is complete, reboot the NVR to activate the new firmware. 14.5.2 Upgrading by FTP Before you start: Ensure the network connection of the PC (running FTP server) and the device is valid and correct. Run the FTP server on the PC and copy the firmware into the corresponding directory of your PC.

  • Page 201: Restoring Default Settings

    Network Video Recorder User Manual 14.6 Restoring Default Settings Step 1 Enter the Default interface. Menu > Maintenance > Default Figure 14-9 Restore Defaults Step 2 Select the restoring type from the following three options. Restore Defaults: Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.

  • Page 202: Chapter 15 Others

    Network Video Recorder User Manual Chapter 15 Others 15.1 Configuring General Settings Purpose: You can configure the BNC output standard, VGA output resolution, mouse pointer speed through the Menu > Configuration > General interface. Step 1 Enter the General Settings interface. Menu >Configuration>...
  • Page 203 Network Video Recorder User Manual System Date: Select the system date. System Time: Select the system time. Mouse Pointer Speed: Set the speed of mouse pointer; 4 levels are configurable. Enable Wizard: Enable/disable the Wizard when the device starts up. Enable Password: Enable/disable the use of the login password.

  • Page 204: Configuring Dst Settings

    Network Video Recorder User Manual 15.2 Configuring DST Settings Step 1 Enter the General Settings interface. Menu >Configuration>General Step 2 Choose DST Settings tab. Figure 15-2 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item. Or you can manually check the Enable DST checkbox, and then you choose the date of the DST period.

  • Page 205: Configuring More Settings

    Network Video Recorder User Manual 15.3 Configuring More Settings Step 1 Enter the General Settings interface. Menu >Configuration>General Step 2 Click the More Settings tab to enter the More Settings interface. Figure 15-3 More Settings Interface Step 3 Configure the following settings: Device Name: Edit the name of NVR.

  • Page 206: Managing User Accounts

    Network Video Recorder User Manual 15.4 Managing User Accounts Purpose: There is a default account in the NVR: Administrator. The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete user and configure user parameters.
  • Page 207 Network Video Recorder User Manual Step 3 Enter the information for new user, including User Name, Admin Password, Password, Confirm, Level and User’s MAC Address. Password: Set the password for the user account. Strong Password recommended–We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.
  • Page 208 Network Video Recorder User Manual Figure 15-7 User Permission Settings Interface Step 6 Set the operating permission of Local Configuration, Remote Configuration and Camera Configuration for the user.  Local Configuration Local Log Search: Searching and viewing logs and system information of NVR. Local Parameters Settings: Configuring parameters, restoring factory default parameters and importing/exporting configuration files.

  • Page 209: Deleting A User

    Network Video Recorder User Manual Local Manual Operation: Locally starting/stopping manual recording and alarm output of the selected camera (s). Remote Manual Operation: Remotely starting/stopping manual recording and alarm output of the selected camera (s). Local Playback: Locally playing back recorded files of the selected camera (s). Remote Playback: Remotely playing back recorded files of the selected camera (s).
  • Page 210 Network Video Recorder User Manual Step 3 Click Figure 15-9 Edit User (Operator/Guest) Figure 15-10 Edit User (admin) Step 4 Edit the password for the user • Operator and Guest You can edit the user information, including user name, password, permission level and MAC address.
  • Page 211 Network Video Recorder User Manual • Admin You can to export GUID, and edit the password, unlock pattern, MAC address, and reserved email. You are allowed to edit the operator and guest permission by clicking on User Management.

  • Page 212: Configure Password Security

    Network Video Recorder User Manual 15.5 Configure Password Security 15.5.1 Export GUID File Purpose: The GUID file will help you to reset password when you forget your password. Step 1 Check Export GUID when you are activating the device, or click when you are editing the admin user account.

  • Page 213: Reset Password

    Network Video Recorder User Manual Figure 15-12 Configure Reserved Email 15.6 Reset Password When you forget the admin password, you can use GUID file or your reserved email to reset the password. 15.6.1 Reset Password by GUID Before You Start The GUID file must be exported and saved in the USB flash drive after you have activated the device or edited the admin user account.

  • Page 214: Reset Password By Reserved Email

    1) Insert a USB flash drive to your device. 2) Click Export to export the QR code to USB flash drive. 3) Email the QR code to pw_recovery@hikvision.com as attachment. Step 6 Check your reserved email, and you will receive a verification code within 5 minutes.

  • Page 215: Chapter 16 Appendix

    Network Video Recorder User Manual Chapter 16 Appendix 16.1 Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the NVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.

  • Page 216: Troubleshooting

    Step 7 Check if the fault is solved by the step 1 to step 3. Step 8 If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  There is an audible warning sound “Di-Di-Di-DiDi” after a new bought NVR starts up.
  • Page 217 Step 12 Check if the fault is solved by the step 1 to step 3. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  The status of the added IP camera displays as “Disconnected” when it is connected through Private Protocol.
  • Page 218 Network Video Recorder User Manual If not, please contact the engineer from Hikvision to do the further process.  The IP camera frequently goes online and offline and the status of it displays as “Disconnected”. Possible Reasons: − The IP camera and the NVR versions are not compatible.
  • Page 219 Step 3 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  Live view stuck when video output locally.
  • Page 220 Step 3 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  Live view stuck when video output remotely via the Internet Explorer or platform software.
  • Page 221 If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  When using the NVR to get the live view audio, there is no sound or there is too much noise, or the volume is too low.
  • Page 222 Step 4 Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from Hikvision to do the further process.  The image gets stuck when NVR is playing back by single or multi-channel.
  • Page 223 Network Video Recorder User Manual If not, please contact the engineer from Hikvision to do the further process.  No record file found in the NVR local HDD, and prompt “No record file found”. Possible Reasons: − The time setting of system is incorrect.

  • Page 224: List Of Ip Cameras Connected To Poe By Long Network Cable (100 - 300 M)

    Network Video Recorder User Manual 16.3 List of IP Cameras Connected to PoE by Long Network Cable (100 - 300 m) Index Model DS-2CD4665F-IZHS DS-2CD4026FWD-AP DS-2CD4A35FWD-IZHS DS-2CD2642FWD-IZS DS-2CD2F42FWD-IWS DS-2CD2942F-IWS DS-2CD2510F DS-2CD2342WD-I DS-2CD2322WD-I DS-2CD2352-I DS-2CD2642FWD-IZS DS-2CD2642FWD-I DS-2CD2642FWD-IS DS-2CD2642FWD-IZ DS-2CD2742FWD-IZS DS-2CD2742FWD-I DS-2CD2742FWD-IS DS-2CD2742FWD-IZ DS-2CD2T42WD-I8 DS-2CD2T42WD-I5...
  • Page 225 Network Video Recorder User Manual UD14143B...

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